Disclosure Scotland helpline update – 27 March

Unfortunately due to the impact the COVID-19 situation has had on the business and the high volume of priority applications for critical sectors, we made the decision to temporarily close the helplines in order to maximize the number of staff processing applications.

You can prioritise any critical role applications already submitted by emailing the details, including barcode & ‘role applied for’ to our COVID Priority mailbox; [email protected]. NB General enquiries and application updates will not be handled via this channel.

Any other enquiries can be sent our normal enquiry mailbox; [email protected].”

Whilst we anticipate this situation temporary it is the channel we are signposting customers to at this time. We thank our customers for their patience during this on-going difficult situation.

Regards

Jillian [Customer Engagement Manager]

Disclosure Scotland Covid-19 Updates

Disclosure Scotland applications update – 27 March

Scottish Care has received the following letter from Disclosure Scotland with a Covid-19 update on PVG applications.


Disclosure Scotland is making a temporary change to how applications are processed.

We have been working closely with the Scottish Government and key stakeholders on our response to coronavirus (COVID-19).

In addition to our prioritisation of checks for those who have the most vital roles supporting the country during this time, as of Monday we will no longer be accepting paper applications.

On Monday (30 March) a new page will go live on our website with all the materials you need to continue to submit applications.

Please note; this process should only be completed by countersignatories.

  • you can submit an application via email using the template on our website
      • electronic signatures (typewritten or scanned) from the applicant and countersignatory will be accepted
  • we will process the application through a priority service
  • where possible we will email you a notification of the outcome, prior to receiving the paper certificate in an expedited timeframe
  • when this is not possible there will be two other outcomes:
      • you will not receive any advance notification and will have to wait on the paper certificate which will still be in an expedited timeframe
      • you will receive a notification advising that we are unable to prioritise your application at this time and will be unable to give a timescale for completion

If we do not send you a disclosure, either by email or certificate, please do not assume this is because we are late or have made a mistake. A small number of applications need us to be fully operational to process and that is impossible at this time. At this critical time, we are providing a safeguarding service to ensure the vast majority of applicants can get cleared to help with coronavirus.

If you are submitting urgent applications related to coronavirus in the following weeks please contact our dedicated helpline on 0141 302 8511. We will want to plan with you how we go about doing this most efficiently.

As it stands the list of prioritised roles remains:

  • Healthcare
  • Pharmaceutical
  • Childcare
  • Social work
  • Social care
  • Prisons and justice

As the situation develops and evolves, the list of prioritised sectors may change as Disclosure Scotland identifies other sectors with roles critical to supporting the Scottish Government during this crisis.

Thank you for your patience during this critical time,

 

Gerard Hart

Chief Executive

Disclosure Scotland – Further guidance during Covid-19 on PVG applications

Please see below for latest guidance from Disclosure Scotland on PVG applications during Covid-19


In relation to identity for PVG’s I have included the details provided in the DS Code of Practice below regarding identity. The guidance states that originals seen are better but ultimately it is for the organisation to determine the process they use and naturally given the current situation to physically see a person’s ID would be against the greater good of the current crisis and against government guidance so the proposal to scan seems very sensible.

Employers must satisfy themselves of the identity of those applying for positions or those already employed who are, for example, joining the PVG Scheme for the first time. Although Disclosure Scotland will conduct its own identity checks, these should be supplemented by the checks undertaken by organisations and employers. Whilst Disclosure Scotland may have a record of the types of documents which were viewed for identification purposes, it is recommended that employers retain details of identity checks undertaken in case of further enquiry by Disclosure Scotland.

Those countersigning or making a declaration on disclosure applications or requests should encourage those involved in the recruitment process to ask for documentary evidence of identity from individuals. It is required that three pieces of information are requested to support identification. Where possible one of these should be photographic (for example, a current passport, new style UK driving licence, a Young Scot card or a National Entitlement Card, etc.). One item of address related evidence containing the name and address of the individual and one item confirming the date of birth of the individual should also be sought. In the absence of photographic evidence, a full birth certificate with a date of birth confirmed will carry more weight than a copy issued more recently. Consistency between the supporting information and the information provided by the individual in his or her application or request tends to lead to a greater level of confidence in their identity.

Where an individual claims to have changed his or her name by marriage, common law relationships or any other mechanism, the employer should seek evidence of such a change.

A disclosure certificate or record issued by Disclosure Scotland must not be taken as evidence of identity.

Individuals who were born outwith the UK or who have lived outwith the UK

There are two issues to be considered regarding the appointment of individuals who were born or who have lived outwith the UK: the first relates to the identity of the individual and the second relates to checking his or her criminal record.

With regard to the identity of the individual, employers should take particular care during the recruitment process, ensuring they follow up references and undertake other relevant checks before making an appointment. Consideration should still be given to the information described above, albeit this will relate to foreign documents.

Registered persons should still request a criminal record check for an individual with no, or very little, address history in the UK. While it may seem to be of limited value to obtain a disclosure for such an individual, under the 2007 Act the individual will become a scheme member and subject to continuous updating which will provide reassurance that the individual is not barred from regulated work and ensure that a registered person will be notified if the barred status changes.

Employers can ask prospective employees and existing members of staff to provide a criminal record certificate, where available, from their government or an appropriate government/police agency in the country where they were born and or resided.

It is suggested that the onus is put onto the individual to provide details of their criminal conviction history from their home country or countries of previous residence. It should be remembered, however, that these may require to be translated from the relevant language into English and they may contain details of offences which may not have a direct equivalent or similar offence in Scots law. Disclosure Scotland has no role in this process and the individual or the employer has to meet any additional cost.

 

 

Scottish Care launches initiative to connect people through technology

Scottish Care, today launches the Tech Device Network – an initiative to help connect individuals supported by Scotland’s care services with their loved ones.

 

With social distancing measures in place and visits to care homes being suspended to protect staff and the elderly, we need to be looking at smart ways to bridge the gap and bring people together.

The idea was started when publicist Jenn Nimmo-Smith, Director of Electric Shores, was concerned about her mum during the coronavirus lockdown. She was able to video call with her mum on an iPad but was aware that not all residents would be able to have face-to-face communication. While social care workers are doing what they can to maintain connections, this initial approach has led to today’s appeal to help ensure that more families and loved ones can stay in contact.

We are looking for

Any device which can be used to enable social connection e.g. through apps and internet connection. This includes tablets, laptops, smart TVs and larger models of smartphones.

Device condition

For security and safety reasons, devices should ideally be in new/unused condition or have been minimally used. Devices should be donated with any required accompaniments e.g. chargers or remotes.

Protecting privacy

To protect people’s privacy, donated devices should be cleared of any personal information/data and protected against malware.

Can I lend rather than donate?

Ideally, we’d be looking for devices to be donated to services at this time. However, we may be able to help with the loaning of devices in certain circumstances – please get in touch with us to discuss this.

Is it safe to donate?

We ask all donors to follow current infection control and hygiene guidance to ensure that donated devices are, as far as possible, clean and safe. We will also liaise with donors and recipients around the safest way to collect or deliver devices.

How will my donation be used?

Any donated device should be used for the sole purpose of improving the wellbeing of individuals receiving support. We will be asking people to use the hashtag #TechConnectsCare on social media to share the ways in which devices are making a difference to their service!

 

Social care workers are at the front line of protecting the most vulnerable age group right now as health and care services unite to fight coronavirus. They will play a critical role in relieving pressure on hospitals over the weeks ahead. Residents of care homes and people supported in their own homes may feel anxious and the ability to see a familiar face and talk to their loved ones will help alleviate some of the anxiety they will be feeling.

Jenn Nimmo-Smith, said:  “I’m super happy to have partnered with Scottish Care to launch this Tech Device Network. As my Mum is in a care home, now more than ever video calling is going to be our lifeline to connect. My hope is that this will help other families and those with loved ones who they can’t visit given the current Covid-19 pandemic to stay in contact and enable that connection that is so important and vital to our relationships. I’d also like to send my love to all the people going through this just now, you’re not alone and we can get through this together.”

Becca Young, Policy & Research Manager at Scottish Care, said: “The current Covid-19 pandemic is impacting all of our lives in unprecedented ways and making us think differently about how we remain connected to each other whilst physically distanced. We are delighted to partner with Jenn to launch this Tech Device Network, supporting the wellbeing of our older and vulnerable citizens receiving care here in Scotland through access to technology. Many are likely to be experiencing significantly reduced physical contact and social engagement as a result of the current pandemic and this initiative is a positive way in which we can keep our communities connected.”

If you can help keep families connected during this crisis, join our appeal today.

For more info and to donate a device please go to: https://scottishcare.org/techdevicenetwork

 

Scottish Care launches initiative to connect people through technology

Scottish Care, today launches the Tech Device Network – an initiative to help connect individuals supported by Scotland’s care services with their loved ones.

 

With social distancing measures in place and visits to care homes being suspended to protect staff and the elderly, we need to be looking at smart ways to bridge the gap and bring people together.

The idea was started when publicist Jenn Nimmo-Smith, Director of Electric Shores, was concerned about her mum during the coronavirus lockdown. She was able to video call with her mum on an iPad but was aware that not all residents would be able to have face-to-face communication. While social care workers are doing what they can to maintain connections, this initial approach has led to today’s appeal to help ensure that more families and loved ones can stay in contact.

We are looking for

Any device which can be used to enable social connection e.g. through apps and internet connection. This includes tablets, laptops, smart TVs and larger models of smartphones.

Device condition

For security and safety reasons, devices should ideally be in new/unused condition or have been minimally used. Devices should be donated with any required accompaniments e.g. chargers or remotes.

Protecting privacy

To protect people’s privacy, donated devices should be cleared of any personal information/data and protected against malware.

Can I lend rather than donate?

Ideally, we’d be looking for devices to be donated to services at this time. However, we may be able to help with the loaning of devices in certain circumstances – please get in touch with us to discuss this.

Is it safe to donate?

We ask all donors to follow current infection control and hygiene guidance to ensure that donated devices are, as far as possible, clean and safe. We will also liaise with donors and recipients around the safest way to collect or deliver devices.

How will my donation be used?

Any donated device should be used for the sole purpose of improving the wellbeing of individuals receiving support. We will be asking people to use the hashtag #TechConnectsCare on social media to share the ways in which devices are making a difference to their service!

 

Social care workers are at the front line of protecting the most vulnerable age group right now as health and care services unite to fight coronavirus. They will play a critical role in relieving pressure on hospitals over the weeks ahead. Residents of care homes and people supported in their own homes may feel anxious and the ability to see a familiar face and talk to their loved ones will help alleviate some of the anxiety they will be feeling.

Jenn Nimmo-Smith, said:  “I’m super happy to have partnered with Scottish Care to launch this Tech Device Network. As my Mum is in a care home, now more than ever video calling is going to be our lifeline to connect. My hope is that this will help other families and those with loved ones who they can’t visit given the current Covid-19 pandemic to stay in contact and enable that connection that is so important and vital to our relationships. I’d also like to send my love to all the people going through this just now, you’re not alone and we can get through this together.”

Becca Young, Policy & Research Manager at Scottish Care, said: “The current Covid-19 pandemic is impacting all of our lives in unprecedented ways and making us think differently about how we remain connected to each other whilst physically distanced.  We are delighted to partner with Jenn to launch this Tech Device Network, supporting the wellbeing of our older and vulnerable citizens receiving care here in Scotland through access to technology. Many are likely to be experiencing significantly reduced physical contact and social engagement as a result of the current pandemic and this initiative is a positive way in which we can keep our communities connected.”

If you can help keep families connected during this crisis, join our appeal today.

For more info and to donate a device please go to: https://scottishcare.org/techdevicenetwork

 

Covid-19 Webinar: open to members & non-members – 26 March

Our next Covid-19 webinar will take place on Thursday 26 March at 3:00 pm, our CEO, Dr Donald Macaskill and our National Director, Karen Hedge will be able to answer your questions on this subject matter.

Please note, this webinar is open to Scottish Care members and external partners, colleagues and organisations and requires registration to access the webinar link.

If you are interested in attending please click this link to register: https://zoom.us/webinar/register/WN_3oN1BocQQ1SVAGd6ixpvhw

Disclosure Scotland update on PVG’s

Please see below for update from Disclosure Scotland regarding PVG’s during the Covid-19 pandemic. 


Disclosure Scotland is working closely with the Scottish Government and key stakeholders on our response to the COVID-19 pandemic. We have invoked our Business Continuity plans to prevent any disruption to our safeguarding services at this time of crisis.

We will prioritise checks for those who have the most sensitive roles in supporting this crisis. The criteria for prioritisation is based upon the role, namely:

  • Healthcare
  • Pharmaceutical
  • Childcare
  • Social work
  • Social care
  • Prisons and justice

Disclosure Scotland recognises the urgency in the current situation. If you have urgent applications that need to be prioritised because of COVID-19 please contact us on [email protected] with the application barcode and ‘position applied for’ – please ensure that you only use this email for critical applications, submit other applications in the normal way. When sending an urgent application through the post, please ensure the envelope is marked ‘urgent’.

If you are submitting urgent applications related to COVID-19 in the following weeks please contact our dedicated helpline on 0141 302 8511. We will want to plan with you how we go about doing this most efficiently. We are actively planning ways to be even more responsive to this crisis and we will keep our customers informed about any changes we are making to the PVG process.

To ensure Disclosure Scotland can rapidly react to the changing environment, the UK Coronavirus Bill introduced into the UK Parliament yesterday contains two provisions about the PVG Scheme.  The first provision means organisations recruiting staff ahead of a PVG check can do so without the risk of committing an offence. Barred individuals who seek to exploit this will be reported to Police Scotland. The second change will allow Disclosure Scotland to process all PVG disclosures as if a check of the UK barred lists had been requested. Once these changes have been brought into effect, Disclosure Scotland will engage with stakeholders, setting out what they will mean in practice. 

As the situation develops and evolves, the list of prioritised sectors may changes as Disclosure Scotland identifies other sectors with roles critical to supporting the Scottish Government during this crisis.

Thank you for your patience during this critical time

Citation Covid-19 & Good Work Plan Webinar

We were delighted to have Gillian McAteer, Solicitor from preferred supplier Citation to guest host a webinar last week.

In this session, Gillian gave a brief update regarding coronavirus (Covid-19), particularly given the questions this raises regarding employment status, rights and sick pay entitlement.

Click here to read Citation’s answers to some of most frequently asked questions they’ve had around both the Health & Safety and HR and Employment Law implications of coronavirus, plus their practical steps on how to move forward safely and keep your people and premises safe.

Gillian also spoke about The Good Work Plan, which is dubbed as ‘the biggest overhaul of employment law in 20 years’. She focused on changes incuding an increase in the holiday pay calculation period, increased protection for agency workers, a written statement of particulars of employment from day one.

You can view a recording of the webinar by clicking the button below.