News Release: Care Home Day 20 – 15 July

Care Home Day – 15 July 2020

A day to recognise the role of care homes

Today (15 July) will see an online campaign to raise the profile of care homes across Scotland.

Care Home Day, now in its second year, will highlight how care homes and their local communities have come together to support residents and staff, especially during the Coronavirus pandemic.

COVID-19 has been difficult for everyone but it has especially impacted our care homes. The virus has presented a particular threat to the lives of residents and staff in care homes for adults and older people, leading to grief and tragedy across the country.  The impact of lockdown measures on people’s wellbeing has also been profound, with visits to care homes restricted and stopped in order to keep people safe.

Yet throughout this crisis, the dedication & professionalism of staff in supporting residents, families and each other throughout this period has been exceptional.  All parts of the care home system have rallied around to tackle where there have been outbreaks and protect where there have been none.  The care home response to COVID-19 has involved new innovative activity, unprecedented collaboration and people going above and beyond the call of duty. Staff have been flexible in their approach and made use of technology and social media to keep residents in touch with their families. There has been a sense of community within and around care homes through this challenging time.

Before, during and beyond COVID-19, Scotland needs care homes to provide a safe and homely setting for many of the country’s most vulnerable people.

Care Home Day is therefore an important opportunity to recognise the essential role of care homes in our communities and the extraordinary work they do in supporting our older and vulnerable citizens. It will provide an opportunity to tell the stories of care home life: from residents, staff and community organisations who have gone above and beyond in supporting care homes.

The day is organised by Scottish Care, supported by the Care Inspectorate and the Scottish Government. Together, they are calling for individuals, care providers and partner organisations to join them on social media to share good news stories from their local care homes using the hashtag #carehomeday20.

Dr Donald Macaskill, CEO of Scottish Care said:

“Care homes are places where we see humanity at its best. 

In the last few weeks and months that has been clear for all to see in the skill, professionalism and dedication of care homes staff. Even in times of acute sadness in facing COVID, staff have been working with energy and dignity.

But care homes are also places where people are able to live the fullest possible lives despite medical conditions or factors which might limit them. They are places of entertainment and enjoyment, of friendship and togetherness. It is this human space which has been most lost in the last few weeks, but which is now gradually beginning to come back to our care homes. 

I hope today will give care homes – in a virtual way – the chance to continue that journey back to normal. I hope today will also be the chance for the wider community to say a well-deserved thank you to the care homes which are at the heart of their communities. I hope today will be a day which is used by all of us to do something- however small – to appreciate the folks who show us that to be human is to care and which is daily shown in such brilliance in Scotland’s care homes.”

Peter Macleod, CEO of the Care Inspectorate said:

“Care homes are a vital part of our communities, and we have seen communities pull together in incredible ways at this time of crisis. 

I want to pay tribute to the unwavering dedication of those in the care community who have worked so hard to support residents, staff and loved ones through these toughest of times. 

We’ve seen great compassion, as our care homes have worked tirelessly to keep people safe and well, and connected too, with loved ones and the community outside.

We must of course, be always vigilant. We will take the lessons from this crisis and emerge stronger, to ensure that every resident’s care and wellbeing needs are able to be met.”

Cabinet Secretary for Health, Jeane Freeman said:

“Never has there been a time when we have had so much to be grateful for from our care sector and Care Home Day is the perfect opportunity to show our gratitude for care workers who have worked courageously and with compassion to protect the health, safety and wellbeing of those who live in care homes.  

“Care homes are a vital part of Scotland’s communities and although the COVID-19 outbreak has included tragic loss of life in care homes, and brought many challenges, that sense of community continues to be at the heart of the care sector. I’d like to thank everyone who has worked tirelessly to keep this sense of community through this difficult time when families and friends have been unable to visit loved ones in care homes.”

 

Return to practice programmes

Return to practice programmes – Things have now got easier.

We recognise that staff leave the register for a number of reasons and often later regret this. If you are thinking about returning to nursing practice then consider returning to work within social care nursing on a paid placement? The programme is provided by Glasgow Caledonian University (GCU) and The Robert Gordon University (RGU).

Take advantage of the Gov. supported initiative perhaps for some #lifechangingwork in a care home.

For more info check out

https://nes.scot.nhs.uk/education-and-training/by- discipline/nursing-and-midwifery/careers-and-recruitment/return-to-practice.aspx 

https://learn.sssc.uk.com/careers/

Mental health resources – Sleepio and Daylight

NHS Scotland has recently partnered with Big Health to provide free access to Sleepio and Daylight for all health and care staff to help protect their mental health throughout the COVID-19 response.

You can find information on the programmes and how to access them below:

Sleepio

Sleepio is a highly personalised, digital sleep improvement programme based on cognitive behavioural therapy (CBT), that gets to the root of stubborn poor sleep. Sleepio users interact with The Prof, their virtual sleep expert, who teaches them evidence-based skills via 6 weekly video sessions. Sleepio is backed by clinical evidence, including 12 published RCTs and 37 published papers.

Visit www.sleepio.com/healthandcare-scot from a computer or laptop to access Sleepio.

Daylight

Daylight is an app that will teach you ways to manage worry and anxiety in your life. Through cognitive behavioural therapy (CBT) techniques Daylight offers audio-led guidance tailored to your unique problematic thoughts, behaviours, and responses to worry and anxiety. The programme introduces you to a range of techniques and guides you through daily practice sessions.

Visit http://trydaylight.com/healthandcare-scot to access Daylight.

If you have any technical questions on the programmes, please reach out to [email protected] or [email protected]

We very much hope you find the programmes useful, and that they can offer you some relief in this difficult time.

NHS Scotland Outcomes Report - Wellbeing Champions

Collective Care Future: tell us about partnership

Third theme: share your experiences of partnership working during COVID-19

This week the survey is focused on the theme of ‘Partnership’.

We are using the word 'partnership' to describe different organisations or people working together to support care delivery.  We are interested to hear your experiences of working with others in partnership or your experience of care and support as a result of different organisations and people working together.

In this theme we are interested to explore new or different ways of working with wider health, social care, community and other partners that have developed during COVID-19, what the impact of these partnerships has been on care delivery and what forms of support and/or collaboration have been most valuable.

The survey has 3 sections: Experience of Partnership, Impact of Partnership and Future Partnership.

If you would like to see the questions in advance to help you complete the survey fully, you can download a PDF of the survey here - download survey questions.

You can also download Word copies of the survey to complete by hand or to distribute to others - download Word survey questions.

We would appreciate your support in circulating the survey as widely as possible across your networks, including to any individuals who access care and support and their families who may like to share their experiences.

If you don’t feel that you have had direct working experience with the independent care sector during the pandemic but you would like to be involved in the second phase of the programme, please let us know at [email protected] and we will be in contact in due course.

This week the survey is focused on the theme of ‘Partnership’.

We are using the word 'partnership' to describe different organisations or people working together to support care delivery.  We are interested to hear your experiences of working with others in partnership or your experience of care and support as a result of different organisations and people working together.

In this theme we are interested to explore new or different ways of working with wider health, social care, community and other partners that have developed during COVID-19, what the impact of these partnerships has been on care delivery and what forms of support and/or collaboration have been most valuable.

The survey has 3 sections: Experience of Partnership, Impact of Partnership and Future Partnership.

If you would like to see the questions in advance to help you complete the survey fully, you can download a PDF of the survey here - download survey questions.

You can also download Word copies of the survey to complete by hand or to distribute to others - download Word survey questions.

We would appreciate your support in circulating the survey as widely as possible across your networks, including to any individuals who access care and support and their families who may like to share their experiences.

If you don’t feel that you have had direct working experience with the independent care sector during the pandemic but you would like to be involved in the second phase of the programme, please let us know at [email protected] and we will be in contact in due course.

Thank you to those who have participated in or circulated the Care Futures surveys so far. If you haven't done so yet, you can still access the surveys here: https://scottishcare.org/care-future-surveys/

Autonomy and choice in pandemic times: the importance of empowerment in care decisions.

Recently I happened to be discussing being a parent with someone who had become a father for the first time. One of the comments I made to him was that parenting was a process of discovering that true knowledge is learning what you do not know. For despite all the books and videos you can read or watch nothing can prepare you for the real experience. It is a journey of self-discovery; a process of un-learning all the suppositions and thoughts you initially felt were true and allowing yourself to be changed for ever. There is a real truth in the sense that the best parents are those who have been willing to be taught by their children. From the first moment when you return from the hospital into the fearful state of total responsibility for a fragile life all the way through to the faltering first steps, through toddler tantrums and on to teenage expressiveness parenting is something that not only leaves an indelible mark but changes you forever. It is full of ebbs and flows, shallow pools and torrid currents.

As any parent will probably attest one of the hardest lessons you learn is the art of letting go. From the desire to protect and guard with suffocating love you have to learn to let go, trust, and empower individuality. Whether it is allowing a toddler to climb beyond your own risk analysis or allowing someone to miscalculate in fledgling relationships – it seems a constant balance between the desire to intervene and protect and the realisation that autonomy and individuality can never flourish in the shadow of a dominant parent.

Autonomy is a concept that has been much in my thought in the last week. I recognise that autonomy is critically important in the nurturing of a child through its early life. The skill of enabling a child to develop so that it is able to make its own decisions, develop its own moral and ethical framework for action, and to do so with an emotional maturity is perhaps the greatest gift of parenting. Without it we would create a society devoid of creativity, ingenuity, expressiveness and soul.

The autonomous child learns to understand that they that they have control over themselves and the choices that they make. That their actions and interactions have consequence and purpose, effect and outcome. Autonomy is developing the abilities to think for yourself rather than merely replicate the views, opinions and thoughts of others, especially your parents! It is the sense of control, agency and responsibility critical to making us into human beings capable of being truly who we are and in relationship with others.

Sadly, there are a whole host of factors that can limit autonomy and prevent the development of the essential characteristics of self-worth, self-regard and self-love. The things that limit our personal autonomy can be the barriers that society places in front of us in terms of our socio-economic status, its disabalism or racism or classism. But equally our autonomy can be restricted by impairments of body or mind that may constrain us.

Those who work in social care know that the essence of good care is enabling an individual to exercise the fullest possible autonomy. It is the realisation that regardless of any cognitive or physical impairments that every human individual has the right to exercise choice, control and autonomy to the best of their abilities and capacity. Good care is about removing or limiting the barriers that prevent human autonomy and control.  It is about enabling an individual to be as independent as possible, it is about reducing dependency rather than fostering it.

That is why our legislation in Scotland recognises that whilst there are indeed some who may have limits on their mental capacity there can be no automatic presumption of incapacity rather there is always a presumption of capacity. I have the right to make decisions about my own person, body and life unless under very strict criteria it is deemed I no longer possess the mental capacity to do so. But even then there is an awareness that capacity can fluctuate and be episodic so there is a duty on those who care for me to continually seek to enable me to exercise autonomy, choice and control.

Without a sense of autonomy, we would feel continually under the control and agency of others; we would not be able to make decisions about what matters to us in our lives. So, in social care the fostering of autonomy is central and critical.

As a whole society we have an obligation to respect the autonomy of other persons, which put simply is to respect the decisions made by other people concerning their own lives. This is what lies at the heart of human dignity, the ability to allow others to grow  into the fullest expression of their own humanity and individuality, without us forcing them to be someone they are not, to do something they do not want to do. All of which is boundaried by the laws and obligations of the whole community and society.

That last point is important because of course no one of us is wholly autonomous. We cannot just do what we want without appreciation that we live in relationship one with the other in a society. When we make decisions and act on those decisions, our decisions and actions are at least partly autonomous.

In social care and health care it has become one of the core ethical standards that an individual must be involved in decisions about their own health and wellbeing.

Autonomy is regarded as a fundamental ethical principle. Put simply it is the acknowledgment that patients who have decision-making capacity have the right to make decisions regarding their care, even when their decisions contradict their clinicians’ recommendations. Autonomy is the principle which underlies the requirement to seek the consent or informed agreement of a patient before any investigation or treatment takes place.

So, what about autonomy in the time of a pandemic?

It is because we are part of a wider community, society or nation that during a period of national emergency that as autonomous individuals we are willing to accept the instruction and laws of our Government in order to protect both ourselves and others. We have seen this in the remarkably high level of compliance during lockdown and in the initial stages of removing ourselves from lockdown.  Managing public behaviours and expectations has been critical. A citizenship without a sense of consensual autonomy would never have supported the restrictive measures which we have all had to live under in the last few months.

But the reason behind me thinking about autonomy this week is the number of people who have written and spoken to me about the extent to which, perhaps especially as we come out of lockdown, we have failed to give adequate respect and cognisance to the autonomy and rights of older people.

Jane wrote to me to say, “I have the right to make decisions over my own life.”  She is in her 90s and in a care home which has been affected by Covid19 and because of that even outdoor visiting is not happening because of the requirement to be virus free for 28 days.  Jane has mild dementia and is in a residential not a nursing home. She is there because of issues to do with mobility and frailty. She has full cognitive ability and mental capacity, yet she feels that she has no control, diminished rights and no autonomy. She feels in her own words “as if I am being treated like a child.”

Her letter was heart-felt and I have to be honest in saying I find it hard to answer her because I think she is right. I do think that we have now reached a state in our pandemic response where we are in danger of limiting the human rights and personal autonomy of individuals ‘solely’ on the basis of where they happen to live or on the basis of their age.

The loss of autonomy and individual agency brings about profound psychological impacts on an individual. This sense of not having control and choice robs us of our identity and purposeless, our individuality and freedom.

Atul Gawande in his brilliant book ‘Being Mortal’ argued that this lack of respect for older people and their exercising of individual autonomy can ultimately mean that as a society we can conclude that prolonging longevity is more important than quality of life. We are so preoccupied with minimising risks in the way our elderly are cared for that we strip them of their autonomy  and control (even with reduced capacity) by treating them like infants unable to make decisions and take actions for their lives.  

Studies across the world are recognising the emotional and psychological toll which lockdown has brought to care home residents, including the loss of interaction with family members. I am increasingly convinced that we need to urgently look at the way in which we have approached the need to balance infection control and prevention and the quality of life of those in our care homes. This in essence has to do with autonomy.

When someone enters a care home regardless of whether or not they have a life-limiting condition such as dementia they do not lose autonomy, they have not left their rights to choice, control and individual agency at the front door. Yes, we have as a whole society  consented to restrict ourselves as part of our belonging to that society, but now that we are removing these restrictions we cannot treat one group less favourably than others simply in the name of infection prevention. This is a subtle and hard balance, but I am not sure we are getting it right.

Moving forward it will be critical that as a whole society and as a care system that we find better ways of ensuring that individuals in care homes and indeed individuals who are dependent upon support and care in our communities have a better mechanism and means to influence decisions taken on their behalf. Part of autonomy is the right to exercise voice and influence, the need to be heard and have your distinct needs addressed.

Any future ‘lockdowns’ will risk a failure of compliance if there is not a greater sense of engagement with and involvement of those affected by measures ostensibly designed to protect but which by default rather than design may actually lead to greater harm. We need to empower people to exercise their autonomy in decisions made about their care most especially when the extent of restrictions have such a dramatic impact on their health, well-being, and autonomy as human beings. We have to stop treating care home residents as children and restore their adult autonomy.

“A few conclusions become clear when we understand this: that our most cruel failure in how we treat the sick and the aged is the failure to recognize that they have priorities beyond merely being safe and living longer; that the chance to shape one’s story is essential to sustaining meaning in life; that we have the opportunity to refashion our institutions, our culture, and our conversations in ways that transform the possibilities for the last chapters of everyone’s lives.” 

Atul Gawande, Being Mortal: Medicine and What Matters in the End

 

Donald Macaskill

Online workshop – Person-centred care during a pandemic

Members

We would like to make you aware of the attached invitation to attend an online workshop on Person Centred Care during a Pandemic and Beyond – Supported by the Care Inspectorate, SSSC and Health Improvement Scotland. 

Who should attend?

This session will be of interest to anyone working in health and social care who is interested in, or is currently supporting or leading the delivery of person-centred care and person-centred practice.

Please note that participation is welcome from across a range of health and social care services.

How to note your interest

Places at this session are limited, so please register your interest in this event by sending an email to [email protected] by Monday 13 July 2020. You will also receive a confirmation email from this address if you have been allocated a place.  

20200706 PCC HSC Workshop - Note of Interest flyer

StoryLab – ‘The Frontline’ stories

StoryLab, a research institute at Anglia Ruskin University, has created “The Frontline” – a digital archive to collect and empower the voices of health and social care professionals and associated key workers.

StoryLab invites you to share reflections on your life and work during the pandemic with their archive. Your story or reflection can be captured in any media: videos, photos, audio recordings, text and artwork. All contributions will be anonymised.  

“The Frontline” is looking to collect a range of experiences – from the joyful to the poignant, from the big moments to the ordinary details of your life and work during the on-going pandemic. The archive will serve as a permanent record and testament to your efforts, challenges, and achievements.

You can learn more about the project and/or upload your contribution via the project link: https://storylabresearch.com/projects/the-frontline/

If you have any questions about the project, or would rather send your contribution via email, please contact Marques Hardin: [email protected] 

 
You are also welcome to follow the project on Twitter: https://twitter.com/Frontline_ARU