Collective Care Future


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‘Building our collective care future’

We are all experiencing a new care reality that has emerged from our national, local and individual response to the impacts of COVID-19. Scottish Care is developing a new programme of work that will provide an opportunity for us all to reflect on and share our new care realities, and most importantly, begin to explore what this means for the independent care sector in the future.

COVID-19 has brought about significant change and impact to our interactions with, and experiences of, health and social care. The situation has required a dynamic and adaptive way of working to respond to new and developing information on how to manage the impacts of the virus. Changes to working practices have been rapid and has required an incredible capacity for resilience in the face of overwhelming adversity and uncertainty, and whilst experiencing intensive scrutiny and pressure.

What is important to acknowledge is that the sector’s response to COVID-19 represents a significant amount of change and innovation which in some cases, has completely transformed the care experience. As we begin to engage in reflection on elements of the COVID-19 experience so far, it is important to harness the learning and implications towards collectively shaping the future that we need.

The programme of work led by Scottish Care, aims to build on the learning from COVID-19 to collectively explore this new care reality and work towards shaping a ‘preferable’ care future. To do this, we will support the independent care sector and key stakeholders to share and critically reflect on their experiences in responding to and managing COVID-19 in the context of care homes and care at home. Together, we will outline the emerging themes from our shared care realities and present a vision and pathway towards our collective care future.

Theme explorations

The first stage of the programme will focus on understanding the pandemic experience given the significant changes and impacts across many different areas of practice both in care homes and care at home, but also for many groups of people (providers, workforce, residents, people supported at home, families and our many partners across health, social care and wider organisations). We have drawn together a set of key themes to guide our reflection, informed by experiences across the sector and also areas suggested through the expressions of interest to participate. For each of these theme areas we will support reflection on the experience, learning, challenges, unexpected impacts, strategies, values and priorities for the future.

Engagement process

We have designed a multi-method engagement process to support reflection and sharing of experiences. Online exploratory sessions will take place over a 6 week period to reflect on and share experiences related to each theme. Sessions will be tailored to the context and participant experience of the pandemic in care homes or care at home. A survey series has also been designed to provide an opportunity for wider engagement around the pandemic experience and will take place in parallel to the online sessions with a weekly survey focusing on the theme exploration.

If you would like to take part in our survey series please provide your contact information using the form below:

Future Scenarios

A second phase of the programme is planned for Autumn. Based on the findings of the theme explorations in phase 1, we will invite further engagement on future scenarios to creatively explore the future of the independent care sector. During this phase we will support critical reflection and evaluation through collectively building a vision for the future that enables wider dialogue around key actions, people and infrastructure required to enable change.

For more information on this project, please contact:

Becca Young, Policy & Research Manager – [email protected]

Dr Tara French, Technology & Digital Innovation Lead – [email protected]