NCHC Webinar: Cost of Care Model – 27 January

We will be holding an information session which will provide members with an opportunity to have a ‘walk through’ the Cost of Care Model which underpins the National Care Home Contract. Stephen Giles, one of the main architects of the Model who has acted as a Scottish Care consultant since its inception will take us through the Model line by line, explain the baselines where they exist, and any background information. Stephen will be available to answer any questions.

We hope this will be a useful session for members to explain the Model.

This session will take place on Thursday 27th January at 2:00 pm, details to join will be available on the Members Area our this website. If you come across any issues accessing this, please contact [email protected].

Care at Home and Housing Support Awards 2022 – Deadline Extended

The Scottish Care team has taken the decision to extend the entry deadline for our 2022 Care at Home & Housing Support Awards.

The new deadline is close of play on Friday 25 February 2022.

This is the perfect opportunity to recognise the workforce in this sector who work tirelessly day and night to allow people to live independently in their own homes. So, if you have any individuals or teams in mind, please take your time to put them forward.

There are 10 different award categories that you can nominate in:

  • Emerging Talent Award
  • Care Services Coordination/Administration Award
  • Care Learning Award
  • Leadership Award
  • Outstanding Achievement Award
  • Care Worker of the Year
  • Palliative & End of Life Care Practise Award
  • Technology & People Award
  • Provider of the Year
  • Positive Impact Award

For the awards ceremony itself, we are hoping to have an in-person ceremony hosted by Pop Idol winner and presenter, Michelle McManus and Scottish Care’s CEO, Dr Donald Macaskill on the evening of Friday 13th May 2022 at Radisson Blu, Glasgow. However, please note that this may be subject to change depending on Government Covid-19 guidelines at the time of the event. More details to follow on the awards ceremony.

Enter the awards and find out more here.

Scottish Care & Age Scotland – Winter Support for Older People Statement

Organisations that represent older people in Scotland are calling on the UK and the Scottish Government to support older people through this challenging winter.

This winter will be as challenging as ever as we continue to respond to Covid-19 and the emergence of the Omicron variant. The Older People Network UK, a group of organisations representing older people across the UK, has recently released a statement calling for increased winter support for older people. This group, chaired by the Older People’s Commissioner for Wales, includes Scottish Care and Age Scotland, along with Age UK, Age Cymru, Age Northern Ireland , Independent Age, and the Commissioner for Older People for Northern Ireland. Their joint statement highlights the following key issues across the UK:

  • Energy Prices and Fuel Poverty
  • Access to Food
  • Financial Entitlements
  • Tackling Loneliness and Isolation
  • Access to Health and Social Care Services

On the back of this statement, Scottish Care and Age Scotland are further calling on the UK Government and the Scottish Government to take the action necessary to support older people through this most challenging of winters.

Energy Prices and Fuel Poverty

Many older people across the country already live in fuel poverty, and the increased price of gas over the past months and the cost implications for customers of energy supplier which has gone out of business, has resulted in considerably higher fuel bills for many older people.

The Omicron variant and social restrictions also mean that many older people will be spending more time at home, increasing the need to heat their homes for longer. Without further support, many older peoples’ health and wellbeing will deteriorate, which will lead to further demand for our already stretched health and social care services.

National and devolved governments should increase the level of financial support available to older people, especially for those living on lower incomes, to ensure that they can keep their home safe and warm.

Access to Food

The risks posed by the Omicron variant means that older people may feel uncomfortable leaving their houses to go into supermarkets or use public transport to access food. The government should make a call to action to communities across Scotland to support older friends, neighbours, relatives and those in need, by ensuring that they have the food and medicines required to stay well over the winter.

Should food supply or supermarket delivery slots become limited, the UK Government and the Scottish Government should ensure that supermarket chains prioritise older people and other vulnerable groups for delivery slots and specified store-entry times.

Financial Entitlements

One effective way to support the most financially vulnerable older people over the winter is to increase the uptake of Pension Credit for those who are eligible.

Northern Ireland has successfully launched the ‘Make the Call’ campaign, which improved the level of uptake of Pension Credit and other financial entitlements. The UK and the Scottish Government should look into implementing a similar campaign. This campaign needs to be rolled out quickly and applications should be fast-tracked to put money directly into the pockets of some of the most vulnerable older people.

Tackling Loneliness and Isolation

Winter can often be lonely for many older people, especially for those living themselves or without families nearby. Whilst there are help and support available, such as befriending helplines, the Government should look at investing in widening the availability of these services and raising awareness of this support to the public and older people.

Access to Health and Social Care Services

The Covid-19 vaccine booster campaign and the continuing rise of Covid-19 cases will be placing increasing pressure on our health and care services. Some planned and routine treatments have been postponed and these treatments must be scheduled as soon as possible to minimise the impact on older people’s health and wellbeing. More also needs to be done to support older people while they wait for surgery.

Many older people will require continued access to social care support, in the community and residential care, including those who are ready to leave the hospital and return home. The social care sector is currently facing a workforce shortage, and the Government should utilise all available resources to retain and recruit staff into this sector.

To further alleviate pressure on health and social care services, investment needs to be made in local community and voluntary services to support older people’s physical and mental health. The Government should invest in these services to allow older people to stay safe and well at home.

Dr Donald Macaskill, CEO of Scottish Care said:

“Winter is always a time of real challenge and pressure for our older population and especially for those who are supported to remain in their own homes or in a care home. This joint approach to the UK and the Scottish Government is a call for even greater focus on the needs of our older citizens. Few of us can remember a time of such challenge not least in social care support for older people and we hope that the suggestions in this statement will serve together to ensure that the right actions are taken to alleviate some of the worst harms that older people are experiencing. We must do all that we can to avert the potential tragedy and loss of life which may result if people go without food or heat and warmth because of poverty.”

Brian Sloan, CEO of Age Scotland added:

“There is no doubt that this winter older people are facing considerable challenges. The increasing cost of living and their imminent energy bills are causing high levels of concern and desperation, particularly for the extraordinary numbers of people on low income or in poverty. Many thousands of older people remain lonely, disconnected and anxious about this virus’s impact on their wellbeing. We cannot just wait out this crisis.  It is incumbent on governments to act now and take a range of actions to support those who are really in need.

Covid-19 Vaccination Open Webinar Recording – 16 Dec 2021

We were delighted to welcome Professor Jason Leitch to our open webinar on Covid-19 Vaccination yesterday afternoon. 

Huge thanks to our National Director, Karen Hedge and Prof. Leitch for hosting this webinar and answering the questions from the audience. And thanks to the over 100 individuals who joined us for this session, we hope you found it useful and informative.

A recording of this webinar is now available to view below.

Covid-19 Vaccination Webinar with Prof Jason Leitch – 16 Dec

Scottish Care is hosting an open webinar with Professor Jason Leitch, the National Clinical Director of the Scottish Government. This session will focus on Covid-19 vaccination and will take place on Thursday 16 December, 12:30 – 1:30 pm.

This webinar session is open to social care providers and frontline staff. Please share this information with colleagues and staff as it is a great opportunity to ask Prof Leitch any questions or raise any concerns about the vaccine.

If you are interested in attending this webinar, please register by clicking the link below. Once your registration is approved, you will receive an email with Zoom details to join.

Registration link:

https://us02web.zoom.us/webinar/register/WN_-lV79N8WR62-5Z-eazndTg

If you come across any issues at all, please contact [email protected].

Climate Action & the Social Care Collective Roundtable Series – Report

We are pleased to publish the Climate Action and the Social Care Collective Roundtable Series – Report.

The Health and Social Care Academy and Scottish Care held a series of roundtables series between August – October 2021 to discuss social care in a changing climate. The events brought together speakers with experience and expertise from various backgrounds to discuss several themes – understanding the challenges for climate action in the social care sector, climate innovation and solutions, a wellbeing economy, net zero and reviewing the climate principles and actions developed as a result of the series.

While there no one expert, it was evident there are many in the sector who are keen to learn more and engage. Over the course of the series, it was clear that based on capacity and engagement there are many other issues in the sector that take precedence to climate action in social care but there is indeed a desire for change.

Embracing a commitment to change that is driven from a rights based, person-centred perspective will pave the way for action and implementation that is meaningful and just. Achieving radical and transformational change is a collective responsibility and fair representation of the social care sector must be part of Scotland’s priorities. Bridging the gap between principles, action and the changes that need to happen in the wider system will involve changes to law, policy and practice. As citizens, we are connected to social and political systems and within the sector we will continue to demonstrate how incorporating social care in the climate debate must be a priority.

We hope the report is informative and is just the beginning of an important conversation for sectoral sustainability.

Preferred Supplier: Sekoia – 16 December

Our next Preferred Supplier Webinar will be hosted by Sekoia on Thursday 16 December at 2:00 pm.

This webinar focuses on ‘Understanding the end-to-end process for going digital’.

AyoTel, Sekoia and Holmes Care would like to invite you to this webinar to present you with the going digital journey.

  • Tom Milne from AyoTel will present the main IT & infrastructure barriers and how to potentially overcome these.
  • Rachel Jarvis will present the main software considerations and give an ultra-short demo of the Sekoia digital care planning software.
  • Sheila Inshaw from Holmes Care will come along to say a few words about her experience as a manager going digital, including pains (barriers) & gains.

Don’t miss this webinar and join us. Details will be available on the Members Area of this website.

Entries now open for the 2022 Care at Home & Housing Support Awards

We are pleased to announce that we are now accepting entries for the 2022 Care at Home & Housing Support Awards!

This is the perfect opportunity to recognise the achievements of providers, staff and service users in the Care at Home & Housing Support sector. The awards ceremony itself will be hosted in Radisson Blu on Friday 13 May 2022.

There are 10 different award categories to enter including:

  • Emerging Talent Award
  • Care Services Coordination/Administration Award
  • Care Learning Award
  • Leadership Award
  • Outstanding Achievement Award
  • Care Worker of the Year
  • Palliative & End of Life Care Practise Award
  • Technology & People Award
  • Provider of the Year
  • Positive Impact Award

Award entry deadline: COP Friday 28 January 2022

Good luck everyone!

Towards a Scotland that cares report

Care focus needed in national vision, report highlights

A new UWS-Oxfam Partnership report proposes a blueprint for a National Outcome on care to add to the National Performance Framework, backed by leading organisations, including Scottish Care.

A new national focus on care, care workers and unpaid carers is required, a report by the University of the West of Scotland (UWS)-Oxfam Partnership has identified.

The release of the report ‘Towards a Scotland that cares – a new National Outcome on Care for the National Performance Framework’, coincides with National Carers Day; and warnings from leaders in Scotland’s care sector that it is facing a very difficult winter.

The report highlights that none of the 11 existing National Outcomes within Scotland’s National Performance Framework, which are focused on care, carers and care workers.

The report, created in consultation with care workers, unpaid carers and organisations which represent them, provides a detailed blueprint for the addition of a new National Outcome on care to ensure the Framework enables Scotland to “truly become a country that cares”.

Dr Hartwig Pautz, Senior Lecturer in Social Sciences at UWS, said: “Creating a new outcome dedicated to care would make Scotland one of the first countries to do this. Our report acknowledges that in recent years, significant and welcome policy has been developed in Scotland relating to diverse aspects of care; however, it highlights that an integrated National Outcome pulling everything together is urgently needed.

“By adopting a new National Outcome on care, bolstered by a robust monitoring framework, Scotland would be in a significantly improved position to measure whether it is valuing, and investing in its many care workers, unpaid carers and those experiencing care.”

Dr Chloe Maclean, Lecturer in Social Sciences at UWS, said: “The findings of this report are particularly important within the context of the Covid-19 crisis and how it made visible the problems concerning care in its unpaid and paid forms – care should therefore be an essential, core element of the National Performance Framework.”

Each of Scotland’s National Outcomes is underpinned by a series of performance indicators, to measure and drive spending and policy progress. The report suggests wording for a new Outcome on care, as well as a series of linked indicators to monitor success. The proposed Outcome covers the full spectrum of paid and unpaid care both for adults and children and for those with and without additional support needs.

In 2022, the National Performance Framework will start to undergo a comprehensive review process. The report authors, backed by Oxfam Scotland, Scottish Care, One Parent Families Scotland, the Scottish Women’s Budget Group, and Carers Scotland, argue that this is a major opportunity to anchor a new Outcome specifically on care in the Framework.

Jamie Livingstone, Head of Oxfam Scotland, said: “The current winter crisis facing Scotland’s care sector clearly requires immediate political intervention, but it also requires long-term vision, strategy and leadership if Ministers are to avoid simply lurching from one crisis to another while leaving those delivering care to continue to pay the price.

“The fundamental problem is that people in Scotland who care for others, whether paid or unpaid, and whether for adults or children, have been undervalued and under rewarded for far too long. For too many people that results in personal and economic costs, including poverty. This systemic undervaluing of care is inextricably linked to the fact that care work is overwhelmingly carried out by women.

“Scotland has a chance to show that it doesn’t need to be like this while setting a ground-breaking international example. This research places a blueprint for a new National Outcome to drive and track long-term change on the table. Now all that’s needed is the political vision to test and deliver it.”

Read the report here