Dying of a broken heart: the pain of care home deaths. A personal reflection.

I interrupted one of my many Zoom meetings this week to go outside briefly and stand with others as the hearse carrying the remains of a neighbour left his home for the last time accompanied by the small family group able to attend his funeral. I was saying goodbye to a man of quiet dignity and constant smile who had left his home for the last time just before the pandemic as his dementia worsened to the extent that he needed to enter a care home.

As I stood there clapping with others in memory and thanks I could not get out of my mind the words his now widow had spoken to me a few days earlier. I had met her and as I expressed my condolences she told me of how she had been unable to see him for four months until his last few hours. She had nothing but praise for the care home staff but she was deeply upset about restrictions that prevented them from being in contact as they had for virtually every day of their married lives. I parted with her words ringing in my ears. “Donald you have to sort it. His death certificate said he died of his dementia, but I wanted them to write in it that he died of a broken heart, but they wouldn’t. He died of a broken heart. I just know it.”

As the weeks have gone on fewer and fewer people thankfully have died from Covid19 in our care homes and this past week we have seen the lowest level since the start of the pandemic. But sadly, in the rhythm of time there are still people dying in our care homes as there always has been and always will be. Care homes as I have said elsewhere are increasingly hospices in the heart of our communities; places of living in fullness and love until the end; places which give solace, comfort and care as folks come to the end of their days. So, there is nothing new about death and dying in our care homes. Indeed, over the years the ability to get to know residents as individuals, especially those wracked with dementia and its horrific hold, have made care homes places capable of giving people as personal and as appropriate an end as possible.

During Covid19 the natural humanity of caring has been interrupted. Part of the rhythm of a death which is expected is the necessary and essential presence of family and friends, to give assurance, offer comfort and to simply be present. Being with the dying is our greatest gift to a human life; surrounding a life with love and memory, holding one another in our first steps of grieving are intrinsic to good bereavement. The times I have been privileged to be with someone as they have died will forever be etched in my soul, without diminishing the aching sadness and emptiness that those moments brought. I have learned more about life in the presence of death than from any textbook or any teacher.

“He died of a broken heart.” Living is not just the intaking of breath into the frame of a physical body of flesh and bone; living is not just the occupying of space and earth; living is not just being there. Living is about relatedness,  knowing that you are part of a story, being assured that you matter, that your voice is heard and your personhood upheld. What is the point of simply continuing to be here when all that is of worth and meaning, of value and heart, is absent and held back from you. The number of our days are as nothing without a quality within those days.

So it is that I do indeed believe that there are many others just like my neighbour who have died and are dying in our care homes not because of the vicious virulence of a virus but because of the measures put in place to protect and save their lives.  I am definitely not saying that actions taken to protect are misplaced or wrong, certainly not in the earliest days of this virus. But now we have entered the 20th week of lockdown in our care homes and with regretfully no immediate move to visiting indoors, I have to with all honesty and I hope with integrity and sincerity, question whether we are now doing more harm than anything else.

I cannot imagine what it is like to have been in love with someone for decades, to have so become inter-twinned with another, that your steps are as one, your memories wrapped up in an alongsideness so intimate that there is nothing to separate them – and then to be separated, kept distant, only able to touch through glass, or speak through a machine. I cannot conceive the agony that it has been and still is for so many hundreds of not being able to touch and hold and be with those you love. I dare not imagine what it is like not to be with those I love.

There are loads of attempts to find a vaccine for this virus. But what I want – in the sad awareness that this virus will be around for many many years to come and that a vaccine may not work for all – is that we put equal effort into finding ways in which we can  better balance protection and presence; that we can devise ways in which families can be with their loved ones so that the scar of separation is removed from our care homes.

I have seen it before, and I know deep inside myself the truth that my neighbour spoke. It is possible to die of a broken heart; to turn your face to the wall because the voice that gives you confidence is not heard; the hand that strokes you in assurance is not felt; the smile that lightens your soul is not present. There is no science for such an assertion only the evidence of experience and the truth of knowing.

In the weeks and months ahead, we have to get better systems of Infection prevention and control for our care homes which are appropriate to their nature as a home first and foremost and not simply adopt measures and approaches from an acute hospital setting. In the coming weeks we have to give very serious consideration as testing techniques develop to appointing at least one relative for each resident to enable the continuation of contact and human presence throughout any future outbreak. Over the next few weeks we have to really start to hear and listen to the voices of those who have autonomy and rights. We have to stop doing to and for and start listening to the voice of resident and family.

We cannot mend a heart which is broken; we cannot bring back a life which is lost or fill the emptiness of the days which hundreds have experienced, but moving forward we all, I believe, need to commit to responding better and doing differently in the future of this pandemic.

There are few poems about loss and dying more beautiful than Maya Angelou’s ‘When Great Trees Fall.’ I end this piece with the last stanza of her poem because it reminds us that when anyone dies they leave not just a memory but a call to action based on their living. The hundreds who have died in care homes in the last few months, my neighbour amongst them, need action not memorials, they deserve change so that no more hearts may break, and to that I for one will commit.

‘And when great souls die,


after a period peace blooms,


slowly and always


irregularly. Spaces fill


with a kind of


soothing electric vibration.


Our senses, restored, never


to be the same, whisper to us.


They existed. They existed.


We can be. Be and be


better. For they existed.’

 

Donald Macaskill 

Staff Showcase from Tailor Maid Home Care

Tailor Home Care has created a ‘Staff Showcase’ to highlight their good news stories and to express their gratitude to the care workers who have displayed courage, compassion and dedication during this pandemic. 

Have a read below for some uplifting and positive accounts:

Staff Showcase

FAQ – Interim guidance on wider use of face masks in Health and Social Care

Professor Fiona McQueen – Chief Nursing Officer – has sent the following letter today (23 July). In this letter she confirms that a new Frequently Asked Question document has been published to support interim guidance on the wider user of face masks and face coverings in health and social care settings.

The guidance and FAQ document can both be found on: https://www.gov.scot/publications/coronavirus-covid-19-interim-guidance-on-the-extended-use-of-face-masks-in-hospitals-and-care-homes/

CNO letter on widening the use of facemasks FAQ

InVentry

InVentry are the market leaders for visitor, staff and contractor management systems; trusted by more than 7,000 establishments across the UK.  Key features attractive to the Care sector include electronic invitations, visitor badges, safeguarding tools and checks, customisable visitor feedback questions and a full history of everyone that has entered your building (staff, approved visitors, contractors etc).

During the COVID-19 outbreak, the InVentry Development Team have been working closely with key customers to design a range of new features to enable you to offer a COVID-19 secure environment. These features help reduce contact at sign in and offer the ability to see who has been onsite at any one time, ensuring you can comply with Track and Trace. Pricing starts from £70 per month which covers all training, unlimited questions and reports as well as fire evacuation reports through our Anywhere App. You also have the option to purchase the system outright if you wish to do so.

For further information and to organise a remote demonstration please contact InVentry’s Account Manager in Scotland, Stephen Griffiths, [email protected] / 07980 959191.

InVentry New Featues - COVID19 Secure

Graduate Diploma in Integrated Community Nursing – Deadline 24 July

There are 200 funded places available in this year’s intake of the new 2-year part-time work-based Graduate Diploma in Integrated Community Nursing (GDipICN) which is designed for nurses working at level 5 of the Career Framework for Health (Agenda for Change Band 5 equivalent).

NES has commissioned two universities to deliver the programme; Queen Margaret University (east and north regions) commencing in September 2020 and the University of the West of Scotland (west region) commencing October 2020.   See Appendix 1 for NHS Boards associated with each region.

It is expected approximately 150 places will be allocated to nurses from district nursing teams, 50 places to nurses from care home and prison healthcare settings and 40 places to nurses working in general practice.

More information about the programme is available at:

https://www.nes.scot.nhs.uk/our-work/community-nursing-graduate-diploma/

Due to an oversight we would like to confirm that this course is open to all RN’s(Registered Nurses) not just registered general nurse as noted. Therefore any nurse registered nurse can apply.  

Below is a letter from Jane Harris, the Head of Programme detailing more information on funding. There is also a spreadsheet for providers to complete with details of all individual nurses who require funding.

Completed spreadsheets must be returned to [email protected]  by 24th July 2020.

Parkspring Staff Heroes

Here are a few of the Staff Hero caricature pictures created and designed by Lynn Bell (pictured left), who is a Night Shift Nurse at Parksprings Care Home. Lynn has been working on these amazing pictures since the start of the Covid-19 pandemic. Parksprings plans to use these pictures to create a ‘Staff Hero Wall of Fame’. Staff are delighted with these pictures and think that Lynn is a  hero for dedicating her time and talent to each and every one of them.

Parksprings Heart Project

Residents and staff at Parksprings Care Home recently made up and delivered ‘High Tea Gift Boxes’ to local hospitals, police and fire stations to thank them for their help and support during the pandemic. 

Wishaw Hospital expressed their gratitude by sending Parksprings some hand-knitted hearts. Residents were able to pick 2 identical hearts of their choice, they get to keep one and send the other one to their loved ones or family.

This is an amazing initiative that allows residents and loved ones to think of each other during this difficult time. Positive messages have started to arrive from some families.

Collective Care Future: share your COVID-19 workforce experiences

Fourth theme: workforce - what has your experience of working in social care during COVID-19 been?

This week the survey is focused on the theme of ‘Workforce’.

In this theme we are interested to explore the impacts of COVID-19 on many different aspects of work in social care. 

The survey has 4 sections: workforce impacts; staffing levels, recruitment & induction; skills, training & confidence; and future workforce.

If you would like to see the questions in advance to help you complete the survey fully, you can download a PDF of the survey here - download survey questions.

You can also download Word copies of the survey to complete by hand or to distribute to others - download Word survey questions.

We would appreciate your support in circulating the survey as widely as possible across your networks, including to any individuals who access care and support and their families who may like to share their experiences.

If you don’t feel that you have had direct working experience with the independent care sector during the pandemic but you would like to be involved in the second phase of the programme, please let us know at [email protected] and we will be in contact in due course.

Thank you to those who have participated in or circulated the Care Futures surveys so far. If you haven't done so yet, you can still access the surveys here: https://scottishcare.org/care-future-surveys/