Scottish Care’s statement on insurance concerns

Scottish Care has recently held talks with the insurance sector as a result of concerns being raised by our members. These primarily relate to a reduction in the number of companies willing to provide public and employee liability insurance for the care home sector.

We appreciate that the insurance sector has been affected by Covid-19 and has suffered a negative financial impact, but we hope that this will not result in exorbitant price rises for the social care sector in Scotland.

We have become aware that there are a number of insurers who are not willing to take on new clients which is making it very challenging for our members to shop around and get the best deal for their organisations.

We continue to monitor the situation closely because we are very concerned that there are very real risks to the survival and sustainability of the care sector.

CEO Dr Donald Macaskill said:

“It is very important in these challenging and hard times during the pandemic that the insurance sector supports care homes as they have traditionally always done. Care providers need to provide assurance to both residents and staff that they are adequately protected by insurance and I hope that the insurance sector will work closely with ourselves and care homes to get the real picture of what life is like. Yes there have been really challenging times but our journey back to what is closer to normal will not be helped if the insurance sector pulls the rug from underneath the care sector.”

Tickets now available for Homecare Festival – 7-9 October

We are delighted to announce that tickets are now on sale for ‘Homecare Festival’, a virtual event taking place from Wednesday 7th to Friday 9th October.  

Tickets are priced at £45 + VAT and will give attendees access to all 3 days of the event.

The Homecare Festival is an important opportunity to recognise the crucial role of care at home and housing support services in supporting our older and vulnerable citizens.

There will be a series of online sessions over this three-day period, bringing together a range of speakers and panellists to highlight challenges faced by the care at home & housing support sector and to discuss the future of homecare.

Each day will have a different theme: 

Wednesday 7th OctoberRe-shaping homecare: issues of vision, sustainability and practice

Thursday 8th October: Maximising potential: the critical role of the homecare workforce

Friday 9th October: Home is where the rights are: homecare and human rights

 A full programme for these three days can be found below.

The Homecare Festival will end with an Awards Evening on Friday 9th October to celebrate the dedicated workforce in the independent homecare sector and all the extraordinary work that they do. This will be a separate event, tickets will be available shortly. Find out more about the awards here.

Taking risks cautiously: a personal reflection.

This weekly blog is a day later than normal. I spent yesterday cutting a hedge or to be more accurate doing the manual labour when my suitably qualified and certificated brother used two vicious large petrol hedge cutters! This happens about twice a year – it is a big hedge! Conditions were not ideal – a sharp wind and not so occasional showers but the job is now completed  – even the tidying! Only when I put the machines away do I realise what dangerous and risky pieces of machinery they are.

I have been thinking a lot about risk in the last couple of days. Risk is part and parcel of everyday living. There is no context which is completely risk free. The way in which we grow from children into adults usually teaches us how to manage and deal with risks, having been protected from them as children to a greater or lesser extent. We learn strategies for dealing with risk, we develop models and systems and we fashion an internal risk management system! For there is, in reality, no such thing as total safety but rather there are degrees of safety and levels of risk. Risk is therefore a given of human living and relationships.

It is also a truism that risk is highly personal. I may make judgements and undertake activities and consider them normal and safe e.g. going skiing or mountain climbing but another person may consider those to be highly risky and never to be touched.

The influencers on how we manage our approach to risk are numerous. The way we have been brought up, the extent to which we have taken risks and things have worked out well, the impact of our behaviour upon others, especially those who are important to us – all are factors which influence our approach to risk. But by in large, part of adulthood is that we develop strategies that enable us to have a healthy approach to risk and to develop an acceptance that safety is often illusory and subjective.

Life is all about risk and risk is all about relationship. As someone who worked in both child and adult protection and having trained hundreds of staff in safeguarding I have always been acutely aware of how important it is to get the management of risk right. The failure to analyse and assess, to take action, to guard and protect can be literally a matter of life and death. But equally there are dangers of over-protection and risk avoidance which can result in care and support which suffocates with kindness and which serves to limit individual autonomy and personal control.

In conversation last week with colleagues from around the United Kingdom I reflected that where we are now in our current response to Covid is all about risk management. How we manage the obvious risks around us and the decisions we make and take will have a profound impact on the way we control the disease and also the nature of the communities and societies we are forming in that response. But whilst risk may frequently be an individual decision and action, it is influenced by and in turn affects relationships. I can make and take decisions which are appropriate for myself but when those decisions are impacting upon others or are made on behalf of another for whatever reason then the management of risk needs to be forensically examined and transparently justified.

The debate which is for so many of us the most critical and crucial discussion we are having these days is how do we improve and increase the access to care homes to allow families to get back together. In essence that debate is all about risk and how we manage risk. It is far from an easy consideration, in fact it is heart-breaking.

Yesterday’s Big Interview in ‘The Times’  newspaper was on Prof Sir David Spiegelhalter from Cambridge University, who has impressed me every time I have seen him on television during the last few months. But he is also someone whose work I have known for some time because he is an ‘expert on risk.’

Spiegelhalter a long time before the pandemic said:

 “The media want to make things exciting and usually alarming, so there’s a tendency to present figures in a way that makes them look dramatic, and we should be able to take these stories apart…it’s important that it’s not just left to the very senior people to draw attention to the misuse of evidence or statistics.”

And how true has that been in the last few months! –  don’t we all know the truth of the deception of statistics and the perversion of data.

In his book, The Art of Statistics,  Spiegelhalter argues that there is an onus on scientists like him to explain risk to the general public in a way that achieves the appropriate balance between informing and causing alarm. He appreciates that we all understand risk in  an often very individual way and even two scientists looking at the same data may come up with a diverse interpretation because of the moral paradigm of risk that they are working with.

At the present time we are witnessing an alarming increase in daily cases in Scotland in no small part generated by the risks which those of a younger age have taken around house gatherings and behaviours in hospitality settings. There are so many ways in which I can understand their behaviour. The data seems on the surface to present the risk of Covid to them as one which is relatively low and so the accompanying warnings that it is still a virus that can result in crippling long-term damage to young people are not heard. What dominates is the desire to get back to normality, to live life to the fullest, to reconnect and to enjoy. All perfectly understandable. But as Spiegelhalter states:

“The point is that risk is not just risk to yourself it’s risk to others as well,”

The challenge is, in part, that our understanding of risk as a younger person is palpably different from risk as we deal with it when we are older. At times I think the psychology of our public messaging has failed to appreciate that risk really does feel different dependant on the age you happen to be. So rather than an emphasis on risk the narrative should rather focus on our mutual responsibility one to the other not in order to ‘guilt out’ folks but in order to tap into the altruism and humanity which so many showed during the depth of the pandemic in the spring. For me in the last few weeks the biggest impact on local lockdowns has been on our older population and especially those families prevented from visiting residents in care homes which have had to close to indoor visiting just as they were beginning to open up. Individual actions can lead to a real desolation for others at this time perhaps to a degree that individual risk-taking has never impacted on others before. But I am not convinced those taking ‘risks’ truly understand the consequences upon others.

When we consider the issue of care homes I think we are getting to the heart of the risk debate that many of us are daily struggling with. The continual debate I have with clinicians and advisors is how do we get the balance right between protecting people from the virus and enabling them to have a quality of life which is enhanced by contact with their families and the wider community.

Spiegelhalter states:

“This whole crisis has turned into an issue of risk management. That means perpetually a balance of potential harms and benefits. There’s no such thing as safe, there’s no such thing as right or wrong. Everyone has to carry out that balancing act.”

As we move into winter and face the challenges of weather and potential increased instances of lockdown we need to find a better risk balance to enable people to be reconnected. I think we can learn some lessons from the world of safeguarding as we pursue that balance. At times I fear that maybe not surprisingly during a pandemic we have become automatically risk avoidant rather than risk enabling. We need to correct that imbalance.

In ‘normal’ times in health and social care a traditional risk aversion approach has gradually been replaced in the last few years with talk about enabling risk, and with the development of new models and ways of working which enable individuals to re-develop strategies for risk-talking and managing risk even in situations and contexts where familiar securities are no longer there, such as post illness or with declining capacity.

A major Department of Health consultation ‘No Secrets’ examined their approach to adult safeguarding and risk, and stated:

‘A balance needs to be established between empowerment and protection and between the rights for self-determination and the duty to ensure safety of people… We want to support people to be citizens and take risks that they understand. ‘

Good adult protection and safeguarding is about balancing risk. We all live within environments which are not risk neutral, but we have developed the skills and tactics to minimise, control and live in the face of such risks. That is part and parcel of what good support should be.

Risk enablement is about proportionality. It’s about nurturing within those who might be more vulnerable the insights and abilities which enable us to live in the world.

During a pandemic and especially now it is as we struggle to get a better and more proportionate balance between risk avoidance and risk enablement that I think we need to appreciate that for those who are at the end stages of their lives that seeing family, being able to be held, being together  – all with appropriate protection – trumps an approach to  risk which is in danger of adding to the number of days lived but diminishing the quality of those hours to a point at which they cease to have any real value. There really is more to life than chronology; more to our life than mere existence. There are no easy answers but simply asserting data and science as the sole predicators for decision-taking on risk is no longer sufficient or responsible, not least as it fails to value the rights of individuals.

I will let Spiegelhalter have the last word:

“Experts aren’t always right, they disagree, scientific disagreement is an integral part of science. When I hear a politician saying, ‘We are following the science’, that is when I start screaming at the radio. You do not follow science because it doesn’t tell you what to do. It is sitting there beside you humming and hawing.”

Dr Donald Macaskill

Media Statement on Care at Home Testing

Media statement on Testing:

 

Scottish Care has been arguing for the testing of all homecare staff on the same basis as care home staff for some considerable time. 

Regretfully this has not been progressed 

 

Whilst we recognise that testing resource requires to be prioritised it is our belief that homecare staff are an essential service s as and deserve equal treatment. 

 

CEO Dr Donald Macaskill said: 

 

“The women and men who work in homecare support thousands to live independently at home. A typical day involves frequent visits to different people and it is therefore critical especially now that the presence of the virus seems to be on the increase in our communities that we start to urgently test all homecare staff. We owe it both to keep this dedicated workforce safe and to protect those who they care for.” 

 

Joint SSSC & Scottish Care Dementia & PEOLC Workforce Group

Dear all

Scottish Care and SSSC would like to invite you to attend a meeting of the Joint SSSC & Scottish Care Dementia & PEOLC Workforce Group.

We have sent out previous communications and before lockdown had raised the proposal of merging the Dementia Joint Group and the PEOLC group due to the similarities and overlap of learning and development requirements the social care workforce have regarding these forms of care services.

Both groups expressed a desire to merge and saw the potential in coming together and discussing Dementia and PEOLC learning needs and deciding what requires focus and development but saw benefit in having separate meetings for Care Home providers and Home Care providers.  This has been recognised as being even more important as a result of COVID-19 and its impact on each care setting which has quite distinct differences.

Therefore we are delighted to invite you to our first meeting of the Joint Dementia & PEOLC group for our Home care members on 29th September being held virtually on Microsoft Teams between 1:30 and 2:30pm.

As with previous meetings of workforce groups we are keen that the content and discussion themes are shaped by the members of the group and facilitated where possible by Scottish Care and SSSC.  This could include inviting speakers to join future meetings who can provide learning and development resources and opportunities.  The group could also connect its members with tests of change and social care pilots that are taking place to give care providers opportunities to test innovative ways of working and embedding learning and knowledge in the workforce.

If you are interested in being part of the Dementia & PEOLC group and joining the meeting on the 29th September please can you email [email protected]  to confirm your attendance.

 

Kind regards

Caroline Deane

Anaphylaxis learning module and guidance for registered nurses in health and social care

All registered nurses in health and social care can now access anaphylaxis training via a landing page on Turas Learn. This is not specific to care homes but for use across NHS and social care.  If staff are not already registered they can use the link below. This is an elearning module provided by NHS Grampian and can be used as an educational resource and will provide a print off completion certificate. This is not a competency certificate therefore current local arrangements would apply, as with any training. Hopefully this will assist staff training in advance of the commencement of the flu season however if staff have already undertaken the relevant training then there is no need to complete this module.

To register for a Turas Learn account in order to be able to access the NES resources including the anaphylaxis please click on .

Please see below for more information on this module.


Anaphylaxis: Learning module and guidance for Registered Nurses in health and care settings  

  • By undertaking this module, you agree to read and consolidate the information below, which highlights important considerations in the context of your work place. 
  • NHS Grampian have kindly shared open access to this resource, developed to enhance staff knowledge in responding to acute needs when a person develops anaphylaxis.  

Learning Aim: 

Recognition and treatment of anaphylaxis is required to ensure that people receive a high standard of care from trained and competent practitioners, in line with legal and professional requirements. 

Learning Outcomes:  

  • Define the term anaphylaxis; 
  • Identify triggers that could cause an anaphylactic reaction; 
  • Describe the signs and symptoms of an anaphylactic reaction; 
  • Describe the management of a patient with an anaphylactic reaction; 
  • State the dose and route of adrenaline (epinephrine) to be administered to an adult; 
  • Know how and where to gain safe and appropriate access to  Adrenaline.

Successful completion of this learning module indicates you have met the learning objectives.  It supports increasing your knowledge regarding how to deal with an anaphylactic reaction in an adult.  You may wish to discuss the associated learning outcomes alongside any local, relevant issues with your peers.   

This resource should be viewed in tandem with local policy in the facility within which you are based and in conjunction with standard guidance for managing a deteriorating person/ cardiac arrest.   

Links at the base of this page can guide you to supplementary resources. 

In this context, it is important that a registered nurse in any health and care setting 

  • Always functions within their scope of professional practice
  • Can respond effectively in a potential emergency, following local protocol to manage an emergency situation
  • Is current with recommendations for access to and administration of emergency medication such as adrenaline within the facility they are based
  • Knows where and how to access such medication 

This eLearning module was developed by NHS Grampian, in accordance with guidance from the Resuscitation Council UK.  It refers to NHS Grampian regarding access to medication (Adrenaline) and administration in an emergency situation. Any such references should be replaced by  local policy in your care facility. 

Useful learning resources: 

  1. Resuscitation Council UK: Emergency Treatment of Anaphylactic Reactions   https://www.resus.org.uk/sites/default/files/2020-06/EmergencyTreatmentOfAnaphylacticReactionsPPT.pdf 
  2. Recognising a deteriorating person; guidance regarding how to respond when an adult deteriorates can be found at the following link
    https://learn.nes.nhs.scot/28267/coronavirus-covid-19/assessment-and-care-of-people-with-covid-19  

Guidance for GP practices on ACP Conversations with People with Dementia living in the Community during COVID-19

The Chief Medical Officer has issued new guidance for GPs and primary care practitioners on managing Anticipatory Care Planning conversations with people with dementia and their families and carers.

Please see below for letter and guidance.

Chief Medical Officer - final version - SGHDCMO(2002)24 - ACP guidelines - 11 September 2020

Dementia - COVID-19 ACP guidance

Webinar: National analysis of hospital discharges into care homes – 17 September

Public Health Scotland are undertaking a review of hospital discharges into care homes (March-May 2020), commissioned by the Cabinet Secretary for Health Secretary for Health and Sport.

This work will identify those who were discharged from an inpatient hospital setting into care homes during this period, describing their COVID-19 status and relationship between discharges and COVID-19 outbreaks and mortality.

The data included in the publication will be aggregated and reported at Health and Social Care Partnership or Healthboard level.

The team are keen to engage with care staff, managers and providers about the work which is underway and future potential insights, sharing their methods and plans moving forward.

The team provide a short presentation and welcome dialogue to answer any questions during this webinar.

This webinar session will take place on Thursday 17 September, between 10 – 11 am and will be hosted by our CEO, Dr Donald Macaskill. He will be joined by:

  • Scott Heald, Head of Profession for Statistics, Public Health Scotland
  • Fiona Mackenzie, Service Manager, Public Health Scotland
  • Jenni Burton, Clinical Lecturer, University of Glasgow

This webinar is for Scottish Care care home members, details to join are available on the Members Area of this website.

Updated guidance – COVID-19: allow families equal access to visit dying relatives

The Scottish Academy of Medical Royal Colleges (the ‘Scottish Academy’), the Royal College of Physicians of Edinburgh (the ‘College’), Marie Curie and Scottish Care have co-produced new guiding principles, designed to ensure that dying patients in Scotland are treated humanely, compassionately and with dignity during the COVID-19 pandemic. They want the Scottish Government to adopt the guidelines as a matter of urgency.

The guidance is available on: https://www.scottishacademy.org.uk/covid-19-allow-families-equal-access-visit-dying-relatives-guidance-was-updated-september-2020