Scottish Care launches new social care data report

Scottish Care, the representative body for Scotland’s independent social care services, is publishing a new report which shares their vision for social care data. This report will be launched on the final day (Thursday 17 June) of their virtual Care at Home and Housing Support Conference.

The conference, ‘Homecare Festival’ – is a three-day event that brings people together from across the care at home and housing support sector to share their experiences and plan for the future of home care.

The report titledSeeing the diamond in social care data brings together findings from a series of data forums hosted by Scottish Care and involved colleagues from across the social care sector, industry, academia and government.

Scotland is data-rich but intelligence poor, whilst fragmented data collection, standards and access in social care have made data hard to navigate. The report highlights the importance of a human rights-based perspective, enabling people to have control over their data and how it is shared to initiate care and support on their own terms. Scottish Care seeks a vision where data is person-led; is based on the needs, wishes and aspirations of people for their care and support, informs the design of services and planning and the resulting indicators of performance and success.

Karen Hedge, National Director of Scottish Care commented:

“For too long, the fragments of social care data have been drivers acting on behalf of the social care system rather than on behalf of those who access social care and support. Implementing the principles and vision contained within this report, would completely turn that on its head and put the individual in control. In addressing the fragmentation, it also allows for better use of resources by enabling better coordination for planning and delivery.”

Media statement: mandating Covid-19 vaccinations for care home staff

Reports of the UK Government seeking to mandate COVID-19 vaccinations for care home staff have little relevance for Scotland.

The Scottish approach to date has been one of close partnership working between the sector, the NHS and the Scottish Government.

We have sought to develop a policy and practice of information and encouragement rather than mandating and instructing.

In large part this has been a successful approach to date. As of the 15th June the vaccination dashboard from PHS details that 100% of care home staff have received both doses. Obviously statistically this does not mean all staff have now been vaccinated because there is a continual flow of new staff etc and there may be some homes with less than 100.% compliance. But even then we have clear measures now in place to ensure new starts are offered the vaccine and where there are gaps that there are targeted efforts to increase uptake.

We have found that answering questions honestly where there are concerns, getting trusted voices to communicate the importance of the message for the staff member’s own safety and that of residents, encouraging peer support and taking the vaccines to care homes have all helped to both remove barriers and reduce reticence.

Ends./

Legal Webinar: BTO Solicitors – 23 June

We are delighted to present the second webinar in our Legal Webinar series.

These webinars will feature our Legal Resources Select group, a carefully selected group of law firms in Scotland. Find out more about our Legal Resources Select group here.

This session will take place on Wednesday 23 June at 2PM, hosted by Scottish Care CEO, Dr Donald Macaskill and featuring representatives from BTO Solicitors LLP.

Covid Legacy Challenge: Would your organisation pass the Covid health check?

BTO will consider a range of challenges affecting organisations in the post-Covid era. From employment law claims to Health and Safety Investigations/prosecutions, employers must still be wary.  While we hope that the worst of the pandemic is over, there is still much for employers to be aware of.

We will provide advice on how best to manage the ongoing employment issues, looking at, for example, foreign travel and holidays, self-isolation and quarantine, and vaccinations, with a review of some of the Covid related employment tribunal claims that are now, in increasing numbers, coming through the system,

We will consider the continuing health and safety obligations, and how to protect your workplace from claims and Regulatory scrutiny. BTO will consider the challenges that you may face and how best to ensure resilience in the face of emerging risks and longer term aspects of the post Covid era. Q&A for members.

Our presenters are as follows:

Douglas Strang, Associate – Employment Law: [email protected] / 0141 221 8012

Vikki Watt, Partner & Solicitor Advocate – Health & Safety, Regulatory & Criminal Defence: [email protected] / 0141 225 5317.

Joining details will be available on the Members Area shortly.

Care Radio launches across the UK

A new radio station dedicated to the UK’s nine million carers is now on air.

Designed with NHS workers, care home employees and at-home carers in mind, Care Radio aims to celebrate the role of carers in society and the incredible sacrifices frontline carers – paid and unpaid – have made during the pandemic.

With a remit to surprise, delight and support those who care, the volunteer Care Radio team will offer a mix of classic hits, interviews, listener stories and advice and support, as well as national and international news on the hour and news stories from the care sector every half hour.

Care Radio will also have input from care providers and carers themselves through the real-life stories they share, and the station’s Young Carers initiative will give young people across the sector the opportunity to shape its programming and learn new skills.

The station also plans promotions, special offers and other incentives to carers as a way of thanking them for their selfless work.

Care Radio is a not for profit Community Interest Company. Broadcasting 24 hours a day, seven days a week, the Care Radio team includes seasoned broadcasters, journalists and producers, backed by finance, fundraising and media professionals, all devoting their time and services for free.

The new station is also supported by Highland based Parklands Care Homes, winner of the Best Smaller Care Home Group award in 2020.

Care Radio CEO John Dash has 40 years experience as a radio producer, presenter, editor and programme director.

He said: “The impact of Covid-19 has been felt right across society but arguably carers have borne the brunt, from our frontline NHS workers to care home staff and at-home carers, both paid and unpaid. We all clapped for them last year and rightly so. With the pandemic easing, it’s important that we continue to celebrate the contribution they make, day in and day out. Care Radio will do just that.

“This will be a radio network for people who care, delivered by people who care. Many of our broadcasters and volunteers have first-hand experience of caring for loved ones or work in the health and social care sector. All of them share a passion for care and the people who work in it. Care Radio will be their friend and companion through good times and bad.”

Care Radio Chairman Hedley Finn OBE is also president of children’s charity Radio Lollipop which broadcasts to 36 hospitals in six countries.

He said: “We have a wonderful array of presenters from across the UK, backed by a team of volunteers who know and understand the challenges that carers face every day. We have a simple mission – to surprise, delight and support Britain’s millions of carers, and remind them that they are not alone. After the year they have endured, and the challenges many carers continue to face every day, the launch of Care Radio could not be more timely.”

Ron Taylor, managing director of Parklands Care Homes said: “I know from my own personal experience as a young carer that it can be a lonely and often solitary experience and I think that carers around the UK will really warm to Care Radio. It’s an exciting new concept and one that Parklands is enthusiastic to support.”

The station can be heard through the Care Radio app, available from Apple and Android stores as well as being streamed online at www.careradio.org and will soon be available on DAB multiplexes around the UK.

Scottish Care’s statement on face mask guidance in care homes

Scottish Care are aware of concerns surrounding the recently updated guidance on the extended use of face masks and face coverings in adult care homes. Amongst other requirements, the guidance states that ‘Residents in adult care homes should wear a Fluid Resistant (Type IIR) Surgical Face Mask (unless exempt) when they are in communal spaces.’. 

This guidance was first published in September 2020. Scottish Care made representation at that time for the guidance to be adjusted to support care home residents.

Scottish Care has long argued that a care home is not a clinical setting, but a home to all the residents there. Residents, especially those with dementia and other conditions, need to be supported in a manner that respects their human rights, treats them with dignity and enables them to see all areas of the care home as their home. The requirement to encourage someone to wear a mask or face covering does not respect individual choice or autonomy. In many instances, prolonged mask-wearing can also cause a considerable amount of distress as well as confusion for those with declining capacity.

Scottish Care and colleagues have met with the Chief Nursing Officer and other officials from the Scottish Government yesterday (9 June 2021). During this meeting, we expressed our dismay and disappointment in the distress caused to care homes, residents, staff, and families by the new guidance. It has been established that the position on the requirement of face coverings in communal areas has not changed in principle since last September and the Scottish Government has agreed to work with us to ensure that the wording is reflective and appropriate to reality.

We note that they have since put out a statement clarifying this, stating that:

“Masks are not required in a residents’ own living space or when they are physically distanced from others. If a resident is not able to wear a mask, they will not be required to wear one – this has always been the case in care home settings.”

“A mask should only be used where a resident can tolerate wearing a mask when receiving direct, close personal care where it is not possible to keep a 2-metre distance and will not impact on the provision of care, and when residents in communal areas cannot be physically distant from others.”

 We hope that we can continue to work together with clinical colleagues in the Scottish Government to ensure that any publication of guidance supports the needs of our care homes and their residents. We are all eager to work to a situation where we return to normal living in our care homes as a matter of urgency including the end of social distance requirements.

Scottish Care remains committed to working with providers and partner organisations to developing a ‘care normal’ that promotes and sustains quality of life for our care home residents.

Stay in Scotland – Stakeholder Toolkit to Support EU Citizens

This week sees the relaunch for the Stay in Scotland campaign, encouraging EU citizens to apply to the UK Government’s EU Settlement Scheme.

EU Citizens living in Scotland, who have not yet applied, are being urged to apply now to avoid missing the deadline of 30 June, so they can carry on living, working and studying in Scotland. Irish citizens and people with indefinite leave to remain do not have to apply.

The Stay in Scotland campaign is being run from this week until 30th June on radio, digital, social, and press.

How You Can Help

  • We would appreciate your support in amplifying the message across your social channels, and include the hashtags #stayinscotland and #WeAreScotland.
  • Please find attached an example of the social static asset for your own social channels which has been updated to emphasise the approaching deadline.
  • Suggested post copy:
    • The deadline for the EU settlement scheme is 30 June 2021. We want you to stay. Get support to apply now at mygov.scot/stayinscotland

Stakeholder Assets

Digital and printable assets providing information and signposting to available support are available via gov.scot, and include:

  • Guide for EU citizens
  • Guide for employers of EU citizens
  • Factsheet
  • Leaflets – available in multiple languages
  • Posters
  • Social media graphics in 8 languages

 Access the Toolkit to Support EU Citizens via gov.scot here

Media statement on Covid-19 deaths in care homes – 26 May

We note the publication of data relating to care home deaths by both the Care Inspectorate and by National Records Scotland.

This data demonstrates the terrible toll taken by Coronavirus upon those who live, visit loved ones, and work in care homes.

Hundreds of people died during the early stages of the pandemic when a lot less was known about the virus than is known now. We have heard from the Scottish Government, acknowledgment that ‘mistakes’ were made in ensuring that care homes were as ready as they could be to receive the hundreds of people who were discharged from NHS hospitals.

We very much regret that due care and attention was not paid in sufficient depth to the needs of the care sector when compared to the preparation given to and focus upon the NHS. Social care as a whole was let down in the early stages of the pandemic, not least by the failures to introduce testing of staff and residents at an earlier stage.

We are also aware of the extent to which we now know a lot more about the risk of asymptomatic spread of the virus, the risk of airborne infection and the importance of using additional PPE in order to protect staff and residents.

It is testimony to the lessons learned and the improvements in practice that have occurred since the first wave that the second wave resulted in so many fewer deaths.

Nevertheless, as was the case in early March 2020 and is still the case today even with vaccination protection, it is a fact that the most vulnerable, the very frail and old, in other words the population of our care homes, were and are at the greatest risk of Covid-19.

The numbers published today do not describe the sad reality that those living in group and congregated settings such as care homes have been disproportionately affected across the world. They do not describe the reality that those who have suffered the most and who have died across the world are those who are very old and frail, and those living with multiple co-morbidities.

The published data indicates more detail on geographical location and spread, the size of the care home, the home operator and the quality of the care home. What it shows is that there are very few lessons which can be drawn from the data in terms of virus impact other than perhaps the size of the care home increasing the risk of infection, the lack of testing and knowledge of asymptomatic spread. Indeed, size of home is an uncertain determinant because larger homes are almost always ones which support those with advanced needs, greater acuity and frailty, and have as a result a more vulnerable and at-risk population. This virus has hit hard against all types of operators, whether public, private or charitable.

There have been too many lives which have been cut short before their time by a deadly virus. Behind each number is an individual who is loved and greatly missed by family and friends. Their loss is felt also by care home staff who have cared for and supported them for many months and years.

The numbers of deaths tell part of the story but what they certainly do not tell of is the amazing professionalism, sacrifice and dedication of frontline nursing and care staff who daily put themselves at risk and on the line to protect some of our most vulnerable citizens facing the threat of this deadly global virus.

As we consider the numbers and reflect on this data, we remember all the lives lost and the dedication of those who worked to save life. As we consider the numbers, we would ask everyone to reach out to support the care homes, staff, residents and families affected and to do so with compassion and solidarity.

It is our earnest hope that the use of this data by commentators, media and politicians will be sensitive and respectful. Lessons have been and will continue to be learned about the impact of this virus on our care homes, but in so doing we must all of us seek to support the women and men who continue to be residents, their families and those who work in our care homes.

Ends./

Leading Charities Call for National Summit on COVID Impact on Disabled People

Camphill Scotland, the Health and Social Care Alliance Scotland (the ALLIANCE), Scottish Care, Sense Scotland and the Scottish Youth Parliament have today [21 May 2021] written to the First Minister requesting that the Scottish Government hosts, as a matter of urgency, a National Summit to address the impact of Covid-19 upon disabled people, including people with learning disabilities.

Our organisations represent, and work on behalf of, thousands of disabled people, and are aware that Covid-19 is having a significant, and often disproportionate, impact upon disabled people across Scotland. We, therefore, believe there is an urgent need for the Scottish Government to host a National Summit to address how the welfare, wellbeing and rights of disabled people will be prioritised and protected by the new Scottish Government in the face of Covid-19, and its ongoing impact.

A National Summit is vital to address issues such as the impact of Covid-19 and the lockdown restrictions upon disabled people and their families and other carers, on safeguarding, on care and support, including access to day services, on the availability of health services, on access to transport and to other key infrastructure, as well as issues around mental health and wellbeing, and tackling social isolation and loneliness. In addition, the impact of Covid-19 has underlined the need for a Commissioner for Disabled People to ensure that the rights of disabled people are fully understood and protected, an issue which should also be considered by the National Summit.

Emma Walker, Director, Camphill Scotland said:

“COVID-19 has highlighted deeply entrenched discrimination-by-design practices across our society, and it has also created new barriers to equal citizenship. The rights of disabled people should have been at the forefront of the pandemic response. Instead we saw the long-term and immediate cancellations of much-needed (and safe) services, a lack of communication between decision makers and disabled people, and severe impacts on disabled people’s mental health and wellbeing.

A rights-based and inclusive national summit with disabled people at the forefront of decision-making for pandemic recovery is imperative. We must ensure that the rights of disabled people are protected and championed, now more than ever, and we invite the Scottish Government to explore the need for a Commissioner for Disabled People at the earliest opportunity.”

Professor Ian Welsh OBE, Chief Executive, Health and Social Care Alliance Scotland (the ALLIANCE) said:

“COVID-19 has had a profound impact on disabled people and on the Scottish health and social care sector. A range of issues have been highlighted and exacerbated, for example the reduction and removal of a significant proportion of social care packages, despite Scottish Government guidance and resources to continue support.

“It is clear that action is needed to safeguard the rights and interests of disabled people, people living with long term conditions and unpaid carers as a result of the issues presented by the COVID-19 pandemic. A national summit taking a rights-based approach, and co-produced with civic society is an ideal first step in addressing these issues, as well as supporting future improvement.”

Dr Donald Macaskill, Chief Executive of Scottish Care, commented:

“As we continue to live with the challenges of the pandemic it has become ever more important that we spend time to focus on the unique experience of those living with disabilities in our communities. As the representative body for many providers of social care support in care home and in homecare we are very aware at first hand of the urgent need to address the ongoing challenges faced by so many of our fellow citizens. A National Summit will be an important contribution to enabling people to be heard, priorities to be identified and actions to be started.”

Angela Bonomy, Executive Director of Sense Scotland, said:

“Life under lockdown has been really tough for families, with many at breaking point: they had no chance of respite from their caring responsibilities and no opportunity to give their loved ones the comfort of their normal routine, access to the activities they love or even time with friends. All of this has a very real and lasting impact on the whole family.

We have recently elected Scotland’s most diverse Parliament – one that better reflects the society in which we live. Our hope is that our representatives in Parliament not only listen to the voices of disabled people and their families but help amplify those voices in their policy-making and decisions. A National Summit would be a positive first step in understanding what matters to disabled people and their families.”

Aaran McDonald MSYP, Trustee of the Scottish Youth Parliament said:

“The impacts of the COVID-19 pandemic have not been felt equally, and many young disabled people have been disproportionately affected. The beginning of the new Parliamentary term is an opportunity to urgently address the unequal way in which the impacts of the pandemic have been felt. Holding a National Summit will create opportunities for the Scottish Government to hear from those disabled people, their families, and other carers with lived experience and find ways to prioritise their rights in the recovery.”