Let’s not evict human rights: a personal reflection on the defence of rights.

At the current time the UK Government is undertaking a consultation on major proposals to change the provisions of the UK Human Rights Act – a piece of legislation which covers Scotland. The proposed changes are being presented as insignificant, but the reality is the complete opposite, and they should be a matter of concern to anyone concerned with the protection of rights in Scotland.

In his preface to the changes the current Justice Secretary, Dominic Rabb, asserts in passing that there are no plans to depart from the European Convention of Human Rights (ECHR) but he then states:

‘…our system must strike the proper balance of rights and responsibilities, individual liberty and the public interest, rigorous judicial interpretation, and respect for the authority of elected law-makers…

We make far-reaching proposals for reform, with a particular focus on those quintessentially UK rights, such as freedom of speech and the right to trial by jury.’

All sounding innocent enough and a blatant appeal to a perspective where the essential ‘values’ can be enshrined in a defence of freedom of speech even if the understanding of what that freedom is is frequently absent.

Throughout the narrative of the consultation plays to the crowd and a sceptic if not hostile audience and attempts to dress significant change in the clothes of acceptability.

It states later an aim to:

‘… overhaul the Human Rights Act passed by the then Labour government in 1998 and restore common sense to the application of human rights in the UK.

…The Bill of Rights will protect essential rights, like the right to a fair trial and the right to life, which are a fundamental part of a modern democratic society. But we will reverse the mission creep that has meant human rights law being used for more and more purposes, and often with little regard for the rights of wider society.

I will leave it to commentators far more qualified in the law to describe the detail of the proposals and why they are so concerning. Indeed, in that regard I would strongly recommend you look at the work of the British Institute of Human Rights and their campaign to defend the Act.

I want to, however, reflect on why in 1998 the Human Rights Act was one of the first pieces of the new Labour Government.

Anyone around in the 1980s and 1990s, as I was, would be well aware that if you believed for whatever reason that your human rights were being diminished or broken, abused or removed that the recourse you had open to you was to take a case all the way to Europe. From the women who fought for protection during pregnancy and won statutory support of their employment to the young people who fought to outlaw corporal punishment in our schools – Europe was the seat and source of protection and legal justice. It was a destination both distant and costly – a justice hard won over many long delays and years.

The creation of the Human Rights Act was under the banner ‘Bringing Rights Home.’ That phrase said it all – its essential core purpose was not to change or add to the human rights which were the fruit of the sacrifice of our forebears and which found voice in the UN Convention or the European Convention. No, the gift of the Human Rights Act was to bring those rights close to each of us. The Act made it possible for every citizen who felt the need for protection of their rights to have recourse not to a distant European court but to local courts. It sought to bring justice to your doorstep.

The Human Rights Act was about making human rights meaningful and relevant to every citizen. If you felt aggrieved, you had the potential to fight your case in your own community.

But even more important the Human Rights Act was about changing the way we talked about and used human rights. It was about taking these principles out of the courtroom and making them the conversation of community and relationship. The HRA was about making human rights mean something for the education you receive, the care you were given, the decisions made by your government – it was all about making human to go to relevant and real.

Over the years contrary to what some newspapers and some parts of the media might wish to portray human rights cases were to do with defending people with disabilities or making sure of equal treatment regardless of gender in terms of pensions – much less than prisoners, or foreign terrorists – they were about the issues of living together in modern community.

Now in truth there have been times when they have not achieved what they might have. There have been moments when we have paid lip service to our human rights laws- perhaps most poignantly during the pandemic. That is not the fault of the law but of those who have failed to live up to the higher aspiration and morality that human rights laws hold before ys.

The politicised attempt to diminish our human rights affects everyone for whom access to justice impacts on the care they receive or the life they would live. It impacts on decisions about treatment and medicine, around health and housing, about justice and the environment.

I hope we can all find the voice to keep human rights close to home. We dare not allow others with proposals ostensibly limited to allow the eviction of our human rights from our homes. It’s time to make sure we keep human rights at the centre of our homes. The Human Rights Act is the closest thing I know that makes sense of and roots the promise of the famous words of Eleanor Roosevelt from 1958:

‘Where, after all, do universal human rights begin? In small places, close to home—so close and so small that they cannot be seen on any maps of the world. Yet they are the world of the individual person; the neighborhood he lives in; the school or college he attends; the factory, farm, or office where he works. Such are the places where every man, woman, and child seeks equal justice, equal opportunity, equal dignity without discrimination. Unless these rights have meaning there, they have little meaning anywhere.’

Donald Macaskill

See also https://www.bihr.org.uk/blog/why-the-human-rights-act-matters-to-me-donald

Care Home Conference 2021 – Early bird tickets available!

The 2021 Care Home Conference and Exhibition will be held at the Hilton Hotel in Glasgow on Friday 1 April 2022.

Scottish Care members can  purchase tickets at an early bird rate of £54 +VAT until Friday 4 March. For non-members, the early bird ticket is £100+VAT. So take advantage of the lower price, and book your place before then!

Please click here to view the programme details for the event and to book your ticket. 

Scottish Care comments on the Scottish Government’s Excess Deaths Report

This report is yet another piece of statistical analysis into the pandemic and in so far as it goes it is both robust and evidential. It states a reality which we have known about for some time, namely that the population most at risk from Covid-19 are individuals with pre-existing and multiple comorbidities and those who are in the older age population. It is not surprising, therefore, that given a sizable number of those living with advanced dementia and in later age live in our residential and nursing homes that – as has been consistently said – they were a population most at risk of the pandemic and its threat to life. Sadly the lack of prioritisation of our care homes in the early stages of the pandemic was one factor which has led to the deaths reported in this research.

What the research, following a long line of analytical pieces of work, does not show is the human evidence of the impact of managing the pandemic in care homes. Questions remain as to whether or not the early clinical Guidance issued by Scottish Government clinicians, the level of transfer of residents to and from hospitals, the nature of isolation over lengthy periods of time, were, amongst other factors, one which contributed to the high death rates that this report describes. It is regretful that despite numerous requests from Scottish Care that bespoke and targeted independent academic work be undertaken to explore the experience of those with direct knowledge of what was happening in our care homes, especially, staff, residents, and their families, that such work has not to date been forthcoming or prioritised. The raw scientific data offers a partial picture, listening to the stories of those who matter the most would tell us a whole lot more.

One area which would also merit further exploration is the evidence in the report to show that there were higher number of excess deaths of those living with dementia in the community (both on the previous year and five-year average) and a lower number of deaths of individuals with dementia in our hospitals. Was this because those with dementia were being discouraged from or felt unable to go to hospital? Could some of these excess deaths have been prevented with alternative clinical prioritisation both in the community and in hospitals? Was there an impact of the speedy withdrawal of homecare and community supports in the early stage of the pandemic etc?


Read the Scottish Government report on ‘Excess deaths from all causes and dementia by setting 2020 – 2021’ here.

Living in a land of trust: a reflection.

At times during this pandemic a word, phrase or concept just seems to appear from nowhere to occupy a position of dominance in debate and discourse. This last week everywhere I looked I have seen the word ‘trust’ or heard it mentioned on radio or television, in meeting or exchange.

Trust is a fundamental characteristic of our being with one another in so many dimensions of our living. It is a word rich in meaning and possibility. The dictionary describes it as a ‘firm belief in the reliability, truth, or ability of someone or something.’ It denotes a sense of confidence, belief, and faith. All of these are concepts which are inter-related and inter-changeable. In my blog this week I want to consider the various dimensions of trust as they have struck me this past week and how fundamental a moral ethic of trust is especially during pandemic times.

Political trust.

In the job I do at Scottish Care representing a wide range of members with diverse perspectives I have always sought to refrain from direct comment on the merits or otherwise of any political party either in Scotland or in the United Kingdom but have hopefully been consistent in a critique of policies, behaviours and practices which have acted against the best interests of the care sector and those who receive care and support especially older individuals. Let’s face it there is not exactly a shortage of areas of social care failure across the UK on which there has been the requirement for critique!

When there is a time of crisis and challenge like all individual citizens, I have looked to political leadership to make decisions and act in a manner which upholds the best interests of the whole population, especially those who might not be able to advocate for themselves. Confidence and trust in political leadership during the pandemic has been essential, and whilst there have been areas where it has been necessary to be critical and to highlight shortcomings, what has remained as a strong expectation is that sense of trusting political decision-makers – however hard the decisions might have been – as having the best motives, intentions and aims. As we continue to take measures which reduce restrictions and mitigations to protect public health the extent to which we trust our political leadership has become if anything even more important, especially as the spirit of consensus and mutual agreement has diminished.

The events of the past few weeks at Westminster, the language of scurrilous accusation and demeaning diatribe, the occurrences of behaviours inconsistent with a required morality and social ethic, have diminished all those involved and have brought so much that we value in our political system into the most profound disrepute and deepest disrespect. We cannot move forward as a society to face the challenges of the future with a deteriorating political trust. We must be able to have confidence that the interests of the population are advanced ahead of the partisan self-interest of a few. Just as we trust that the bank notes in our pocket will be redeemed for their true value, we require a trust in political leadership which lives up to the highest values of public service and ethical practice.

Pandemic trust.

We have spent a lot of time in the last 23 months becoming amateur experts in epidemiology and the science of infection and pandemics. There has been no shortage of scientific commentary and some of it has been conflicting and contradictory. Some have been unable to deal with the fluctuating stances of scientific opinion believing that science provides clarity in definitive black and white colours. If anything, the pandemic experience has taught us that ‘trusting the science’ or ‘being led by the science’ is not a simple act of reading then implementation bur rather is one of analysis and interpretation. Trusting the science has been critical at various stages of the pandemic and there have been diverse responses to the same data because the nature of analysis is that there will always be degrees of interpretation and subjective opinion. But regardless of nuance and divergence, I do believe that as a whole we have both at an individual and collective level elevated the role of scientific analysis to a position of critical importance. But this has not come easily and the challenges of the next few months and weeks as we come out of Omicron will test the degree of trust perhaps beyond breaking point.

For those of us who are not able to scientifically verify the truth of statements and assertions made by ‘experts’ we have to ‘trust’, to be confident in the motivation and skill, the assertion and articulation of those who have been appointed to give advice and influence decision-making. That is not always a comfortable experience and perhaps gets to the heart of the nature of trust. Trust is always relational, it is the human letting go of self-defence, it involves the risk of encounter and exchange which might threaten and reassure in equal measure. Think of any meaningful human relationship you have ever had and at some point you enter into a landscape of trust and belief, when you lay down what you ‘know’ and can ‘verify’ and have to develop the hope and positivity which confidence in another over whom you have no control, begins to develop and grow. The cost of loving another is trusting beyond knowledge and living in hope and assurance.

Partnership trust.

Trust also has to do not only with individual person to person relationships but with the encounters we have with organisations and individuals who we work alongside and relate to. In the workplace trust is fundamental to the achieving of shared outcomes and aims. But as anyone who has ever worked on any shared ventures knows only too well, the reality of trust is something which has to be worked at and strived for – it does not just happen. Telling someone to trust you and to agree with your position or stance has to be grounded in the reasonableness of their prior-knowledge of you and the conviction that you have their best interests at heart.

The worlds of social care and health have not always ‘trusted’ one another – not that they have enmity or disregard for one another – but rather their mutual knowledge and awareness of the other has been limited or at times absent. Integration of health and social care services was meant to change all that. We were all meant to be developing systems and processes which had the person receiving care and support at the centre, and indeed in the lead as the director of their lives. We have fallen well short of that aspiration as the ground-breaking Independent Review of Adult Social Care Report indicated when it was published a year ago on Thursday last. The Feeley Report as it became known was received with the warmest and most extensive of welcomes by disparate parties – partly because through its author Derek Feeley – bonds of trust had been developed that suggested that its words were authentically the aspirations and hopes, dreams and vision of those who use social care supports and that it offered the promise of a reformed social care system for adults in Scotland.

This past week has also seen the publication of the responses to the Scottish Government’s consultation on the envisaged National Care Service which was a key part of the Feeley Report. There are many of them but having read quite a few they also share a sense that the time is right for change and that this is a once in a generation opportunity to achieve that. But there is also a sense that we must not in our focus on processes and structures, on systems and models, lose the vision and energy of the Feeley Review. This is where the trust comes in – those of us who for years have campaigned for a change to the delivery of adult social care which creates care support models sensitive to the people who use them, appreciative and valuing of the frontline workforce, realistic in the required resource and costs involved, and yet dynamic in inclusive flexibility – we have put our trust in our political leadership to bring these dreams to birth. We are trusting our political leadership to overcome partisanship, both at local and national level, and do what needs to be done to deliver a sustainable social care system that works for all citizens and treats all with equality, fairness and dignity.

Trust – whether political, for a period like a pandemic, or as the energy of partnership in change and reform – is the most essential of ethical values and commodities. Its marks are the ability to include and involve all, to hear the voices that disturb and unsettle, to soothe the concerned and fearful, to be consistent in compassion and courage. We all of us deserve to live as citizens in a land of trust.

This last week I was honoured to hear a reflection by the distinguished American social care leader Stuart Kaplan. In it he said that in a world of such uncertainty we can all have to be true and sure to our word. ‘Trust is our essential currency.’

And in relationships built on trust we can find hope and restoration, renewal and reform. The contemporary American poet Thomas R Smith puts it well:

Trust

It’s like so many other things in life

to which you must say no or yes.

So you take your car to the new mechanic.

Sometimes the best thing to do is trust.

 

The package left with the disreputable-looking

clerk, the check gulped by the night deposit,

the envelope passed by dozens of strangers—

all show up at their intended destinations.

 

The theft that could have happened doesn’t.

Wind finally gets where it was going

through the snowy trees, and the river, even

when frozen, arrives at the right place.

 

And sometimes you sense how faithfully your life

is delivered, even though you can’t read the address.

 

Poem copyright © 2003 by Thomas R. Smith from Trust by Thomas R. Smith | Poetry Foundation

Donald Macaskill

 

Time for respect: the critical importance of valuing social care nursing.

One of the first tasks I undertook when I started in my role as CEO of Scottish Care nearly 6 years ago was to go around the country and take part in a research project which involved me interviewing a number of frontline nurses in care homes. It was an amazing, humbling, and inspiring experience. Along with colleagues what came out of those conversations was developed into a report called ‘Voices from the Nursing Frontline. It told the first-hand experience and stories of nurses who had chosen to work in social care and care homes in particular. It was raw and honest, but also celebratory in valuing the exceptional importance and distinctiveness of care home nursing.

I have re-read the report and the words of these nurses in the last few days, sparked off in part by the publication of a survey from the Royal College of Nursing in Scotland, but also by comments from nursing colleagues in the sector. The RCN survey indicated that as many as 60% of nurses are actively considering leaving the profession. In what follows I want to share some thoughts on the current status of care home nursing in Scotland and why I believe it to be in very real crisis and in need of specific and targeted attention.

The Voices report articulated the breadth and extent of the role which care home nurses undertook. If I had not known before, I certainly knew after these conversations that the job entails an astonishing array of skills and requires real depth of expertise and knowledge.

Nurses in care homes are often the only nurse on a shift and as such a great deal is placed on their shoulders not least as the acuity and clinical needs of residents has risen so sharply in the last few years. They are frequently individuals who occupy leadership roles in our care homes whether as senior staff or often as managers responsible for the smooth running of the home not just exercising a clinical oversight role. Added to this they are the effective leaders of and support for social care staff. These are highly skilled professional leaders dealing with a whole range of clinical needs in residents including dementia, neurological conditions, delirium, palliative and end of life care, pharmaceutical interventions, frailty, rehabilitation, late-stage cancers and so much more. The care home nurse is a specialist in a considerable number of areas and not a generalist. They do so much often without the peer support that is available in an acute setting.

After being involved in the Voices report, along with others, I argued that both nursing regulatory bodies and nursing academic schools needed to create and value social care nursing as a distinct specialism in the same way as is done for paediatric, learning disability or mental health nursing. I hope one day that will be undertaken in earnest because in a very real sense all nurses need to develop the skills a care home nurse is required to evidence and display.

Yet having just noted the advanced clinical and social care skills required I cannot but reflect on an undercurrent in the Voices report which has become not only more pronounced but has grown in recent times in Scotland. That is the issue of value, respect and professional regard. One nurse stated in 2016 that:

“In hospitals, nursing homes were considered second class establishments. Our skills are undermined by the NHS due to us not using IV drips! The complex nature of communicating with those with dementia is not recognised.”

I well remember a nurse saying to me that her NHS colleagues thought she would become de-skilled, was taking an easy route out and that the care home sector was a dead end for anyone interested in career progression. She told me that the disdain from her former acute sector colleagues was palpable, as someone told her, ”It’s not real nursing is it?”

Now you might say that any one person’s experience is not always reflective of the whole. That is undoubtedly true were it not for the fact that for the last few years and especially in this last year I have continually heard from frontline care home nurses their growing dismay at their sense that others in the health and care system disrespected their professionalism, expertise and skill base.

Over the last few days there has been a lively social media debate about care home nursing, and you cannot read some of the comments and not conclude that these women and men have been made to feel less valued, de-skilled and dis-respected even more than other nursing colleagues in other services.

One experienced nurse stated:

@andreawyllie : When I first started out on my nursing journey, older people & mental health nursing were considered “Cinderella” services. CH nursing wasn’t even included in that category. Not much has changed in attitudes in 25yrs. It’s not just the nursing it’s how we as a society value people

Others commented:

@Justacarehomeg1 : The impact on social care staff at all levels has been largely ignored. Working front line with covid, with restrictions which cause moral dilemmas to staff day in and day out.

@andreawyllie: Just discussing this very thing with this morning and what the lasting impact may be for social care as we add in the lack of respect and value given to social care staff and the blame culture that has also had to be managed through the pandemic

@YvonneSManson : All these new NHS based oversight groups that got set up only further compound that stigma of NHS is better. Imagine setting up teams to oversee, make decisions on care homes with people who didn’t work, live or visit care homes can you imagine that happening the other way around!

I would encourage you to read the debate because it is inescapably blunt in its analysis that we are failing care home and social care nursing in Scotland.

The pandemic has been crippling and hard for frontline care staff, nurses perhaps especially so because of their leadership roles. Many have shared with me a sense of abandonment, the stress and emotion of dealing with loss and death, the fear of whether they would carry the virus into the care home or back to their own homes; the constant struggle to balance the need for restrictions with their desire to help residents enjoy their life; the continual requirement to be strong for colleagues; to be always up to date with the avalanche of new Guidance arriving just at the point of exhaustion; the disproportionate scrutiny from those who know not what they were talking about; the demands of reduced staffing; and their own inner questions about the level of care possible in situations such as forced isolation and separation from families with which so many disagreed.

Many have shared their real pain at the constant barrage of criticism and blame directed at care home nurses and managers not least from sections of our political and media worlds. And add to this, and uniquely in Scotland, the nature of constant investigation from Operation Koper where every single Covid death up to this day is investigated in care homes, thus putting immense pressure and stress on nurse leaders – a process consciously and subconsciously constantly demanding they ‘prove’ they did not make any errors or at least one which instils fear, guilt and anxiety. They have felt as if they were fighting a battle against a virus with one hand tied behind their back. Can you even begin to contemplate the outcry if this process of continual investigation and scrutiny and limiting of professional integrity was happening to nursing staff in an NHS ward?

The specific and personal observations quoted above and there are a lot more on Twitter and other social media are also clearly evident in the report on oversight and inspection published by Scottish Care two months ago and around which thankfully there has commenced some shared work to address the issues highlighted. That report stated quite clearly that we were seriously getting things wrong in the way we are allegedly supporting the care home, and specifically, the nursing care home sector.

I would contend that the comments expressed online this week and in the report are not accidental but rather are reflective of a damaging failure at senior health leadership level in Scotland both politically and operationally to value the professional integrity of and to seek to appreciate the role specialism of care home nurses most especially during the pandemic. Interventions might have been ‘well-intentioned’ and designed to ‘support’ but they have backfired and only served to compounded the problem and sense of disrespect, not least because of the lack of real engagement with, involvement of, and partnership with care home nursing professionals and the sector. No other professional group I know in social care or medicine would tolerate what is now happening in care home nursing.

The RCN report stated baldly the risk of us haemorrhaging real talent from the nursing profession in the NHS – I would go as far as to say that that worrying analysis can be multiplied ten-fold when one considers the social care nursing workforce. There is an urgent need for attention and action, but that must start with the development of trust and respect for the individuals who work as care home nurses. That respect seems singularly absent.

The Voices report some 6 years ago made 12 recommendations. It is an indictment on all of us involved in health and social care leadership that each and every single one of them remain unaddressed in large part to this day. We have not progressed matters with any positivity, rather in the last 22 months we have made matters significantly worse. The twelve were:

  • Identify what are the core skills mix for nursing in social care
  • Develop a career pathway with NHS nursing
  • Develop nursing in social care as a positive career choice
  • Address the inequalities in terms and conditions
  • Rebalance the level of scrutiny and inspection
  • Resource development in nursing specialisms in social care nursing e.g., dementia, neurology, geriatrics, mental health, palliative care etc.
  • Develop and promote a positive image of nursing in care homes
  • Work with HEIs to promote nursing in a care home setting as a positive career choice
  • Positively address workforce issues such as emotional fatigue, mental wellbeing, stress and distress
  • Address the issues of nurse recruitment and use of agencies.

If we start to work together, around a table of mutuality, from a position of professional regard rather than sector and clinical superiority, then we just might manage to prevent a crisis from becoming a collapse. Most importantly we will begin to give the amazing frontline care home nurses a sense of value, autonomy, respect and regard.

Donald Macaskill

 

 

 

Complaints Coach Webinar – 10 February 2022

We are delighted to welcome Dr Dorothy Armstrong to our webinar taking place on Thursday 10th February, 2:00 pm. This session titled ‘Don’t take it personally: An introduction to responding to complaints while caring for yourself’ looks at The Complaints Coach Programme, exploring the triggers that may escalate complaints and how to respond effectively.

This webinar is for Scottish Care Members only, details to join will be available on the Members Area of this website. Please contact [email protected] if you come across any issues.

More information on Dr Armstrong and this webinar session is available on the leaflet below.

Scottish Care WEbinar Feb 22

Scottish Care comments on social care report from Audit Scotland & the Accounts Commission

The report from Audit Scotland and the Accounts Commission joins a long line of similar pieces of analysis from representative bodies like Scottish Care and others such as the Feeley Report. They are wholly accurate.

The way that Scotland plans, buys, and contracts social care is not only inadequate for the delivery of quality, person-led and human rights dignified care but creates real unsustainability and risk. This has a profound and frankly shameful effect on the ability of the sector to reward and value the frontline care workforce, not least in our inabilities to trust their skilled professionalism through the way in which they are monitored and regulated. It also fails to meet the very real needs of family and unpaid carers and continues to pay lip-service to their real and proper inclusion and involvement in choosing and selecting the services and supports they need.

Scotland’s social care system contributes more to the Scottish economy than agriculture, forestry and fishing, as well as enabling individuals to lead purposeful and contributive lives. There is a real potential to change. We urgently need inclusive leadership to act upon this report. As the report comments we cannot wait for the promised land of the National Care Service because there will be disintegration and collapse long before that. The social care sector in Scotland is in crisis now to a degree few of us have ever experienced.

The report is absolutely right in saying that the Scottish Government must work with its partners in addressing issues now as a matter of urgency. To do that means listening to, talking with, respecting, and valuing the voice and contribution of the employers and organisations who provide social care. This is singularly lacking in large measure. Instead of only engaging and asking those who contract and pay for services at local authority and partnership levels, we all need to start listening to those who deliver and who use those supports. Radical change and transformation require everyone to be at the table, not treating employers and care organisations as an afterthought and keeping them outside the door whilst the ‘grown-ups’ talk. Continued lack of engagement with social care employers will lead us to the bizarre situation where there are better terms and conditions for employees, but no organisations left to employ them to deliver that fundamental role of care and support.

The pandemic has undoubtedly made matters worse and has led many care organisations to the brink of survival. We regularly hear of the real impact this has on the people who need that care and support and their unpaid carers. This requires systematic response and requires real involvement of care employers and representative bodies, otherwise all we are doing is papering of the cracks as the building collapses around us.


The Social Care Briefing report from Audit Scotland is available here: https://www.audit-scotland.gov.uk/report/social-care-briefing

 

Teaching with care: a reflection for the International Day of Education.

Miss Duncan, Miss Allan, Mrs Randall and Mr Hollywood. Names etched on my memory – they were four of my primary school teachers. There are others too especially in secondary school who if I close my eyes, I can still see them and hear their voices. I know I was lucky. I loved my school experience – well most of it. It opened a world to me of learning and imagination, of escape and possibility. The people who took me on that journey were individuals who through their professionalism and dedication sowed in me a hunger and desire to know and to discover. I have always had the fullest admiration for those who teach. A good teacher opens a door of possibility and lets you enter a world of potential. Rolled up in one person, a good teacher is an inspirer, dramatist, communicator, creator, listener, carer and so much more. But it was only later in life as I began to teach and train adults that I really appreciated just how hard the work of a teacher is. So, I am always so proud of the fact that my eldest daughter is a primary school teacher – I can think of few roles more rewarding and fulfilling yet challenging at the same time.

I’ve been reflecting on education and teaching a lot in the last week partly because I have been involved in discussions on learning and training but also because this coming Monday we will be celebrating the International Day of Education, which is a celebration of the role of education across the world.

It is a day which amongst other things, is a reminder of how critical education is in tackling so many of the injustices and needs of our world. As the United Nations has stated:

‘Today, 258 million children and youth still do not attend school; 617 million children and adolescents cannot read and do basic math; less than 40% of girls in sub-Saharan Africa complete lower secondary school and some four million children and youth refugees are out of school. Their right to education is being violated and it is unacceptable.’

Education and learning are critical for the future of society, and that includes for the future of social care in Scotland. This past week we have seen in an Audit Scotland report some substantial critique of the lack of leadership and focus on social care and its necessary skills. Given that social care is a major contributor to the whole Scottish economy, if we are not getting training and learning right for this sector, then we are impacting the whole of our economy. But even more important than that we need to continually make sure that in our learning cultures around social care that we are reflective of the changing realities of care around us.

Two things have struck me this week.

The first is that having spent the last few weeks highlighting the very real challenges that the social care workforce has been facing because of Omicron someone asked me, ‘Then why do the work of care?’. Now before I get accused of rose-tinted glass wearing, I am not denying and would strongly argue that we need to substantially improve the reward and remuneration, the terms and conditions of those who work in social care. We are slowly getting there although at times I think our national and governmental response has been more focussed on headlines than addressing the baseline issues of sustainability, structure and process which affect the social care system in Scotland. We cannot have fair work conditions, a workforce valued and respected, professional and recognised, if we have systems in place which make their organisations and employment unsustainable, forced to sacrifice quality on the basis of cost, and to continually be treated as outsiders in partnership and collaboration.  There is no point in having a better paid carer if the organisation that employs them has gone to the wall. The social care system in Scotland is in a perilous state and will only be changed by the sort of radical transformation which requires partnership, mutual respect and collaboration. The best teachers inspire not by instruction but invitation, by authenticity rather than acting, by offering possibility rather than predictability. Such change is not just systemic – for instance creating a National Care Service – it is profoundly attitudinal and cultural. Have we in Scotland the ground in which to sow a change that involves and includes, that respects diversity and difference, nurtures choice and capacity? I sometimes fear we do not because too often I witness partisanship and defensiveness, a desire to keep things as they are, to hold onto power-base and predicability.

The way we support and care for others is changing all the time, I very much hope that when we talk of skills in relation to social care in the months and years ahead, that firstly we will value the existing professionalism of those working in care, and secondly that we will give equal attention to the softer skills of affectiveness and compassion, communication and relationship, as we often do to functional and transactional activities and abilities.

We also need to ensure that the potential of a career in social care is talked up. And that change has to start early – we need to start inspiring the children now at primary school to consider care as a career of choice and as of huge societal value. That is up to all of us who are adults to be the enablers of that inspiration. My answer to the question I was asked is what I have heard so often – that there are few jobs in life, despite the challenges, that enable you to support someone else to change their life, to achieve their potential, and to live to their fullest until the end of their days. For many it is the best job in the world and surely that is worthy of all focus and attention, of our value as a society and respect as a community?

As we seek to inspire the young with the attractiveness of social care, can I suggest you look at sharing with the children you know the fantastic ‘ When I grow Up I want to be a Carer.’ written by Jenni Mack. It is superb!

The second main reflection about teachers and education that I have had this week is personal and that is that I probably am learning more now than at any other stage in my life. In other words education and learning, knowledge and insight did not stop when I left school or university – it just took on a different form. Now I hope that that is stating the obvious, but I suspect as a society it probably is not. There is a terrible presumption about older age in particular which suggests that learning and teaching have sell by dates. What nonsense – and I am thankful that increasingly I read of people in their eighties and nineties graduating with degrees or going back to school to learn a new subject or discover a new skill. We learn until we die and it is a fundamental part of our society that we should enable such learning into later age, and value the contribution that the gaining of such knowledge offers to our society. Education is too important and liberating for it to be the preserve of children and the youthful.

I conclude with one of my favourite children’s writers, Allan Ahlberg who write the poem ‘The Supply Teacher’. I said at the start that I enjoyed most of my school experience except perhaps one supply teacher who put the fear of the divine into me every day she appeared. If nothing else she made me appreciate the brilliance of those who had become my routine, and for me all teachers in school, care home and community, open our hearts to the essence of what it means to be in relationship with one another, in care and compassion. The best teachers, wherever they are, and whatever job they do, help us to reach our potential and flourish.

The Supply Teacher

Here’s the rule for what to do
If ever your teacher has the flu
Or for some other reason takes to her bed
And a different teacher comes instead

When the visiting teacher hangs up her hat
Writes the date on the board, does this or that
Always remember, you have to say this,
OUR teacher never does that, Miss!

When you want to change places or wander about
Or feel like getting the guinea pig out
Never forget, the message is this,
OUR teacher always lets us, Miss!

Then, when your teacher returns next day
And complains about the paint or clay
Remember these words, you just say this:
That OTHER teacher told us to, Miss!

 

 

Donald Macaskill

Coronavirus and social care: what does ‘learning to live’ and the ‘endemic’ stage really mean?

It has been another significant week in the Covid pandemic. I will leave it to others to comment on the shameful goings on at Number 10 Downing Street, but alongside these events and the commentary attached to it, one of the announcements that I took note off with a degree of regret was the news that the English Deputy Chief Medical Officer, Prof Jonathan van Tam will soon depart to return to his substantive post at Nottingham University.

I cannot have been the only one that liked van Tam’s metaphorical turn of phrase, not least his footballing analogies, as he attempted to convey the meaning behind complex information, science and data. One of his best moments, for me, was when he said:

“It is a bit like being 3-0 up in a game and thinking we can’t possibly lose this now. But how many times have you seen the other side take it 4-3? Do not wreck this now. It is too early to relax.”

Having been ‘that fan’ at too many Scottish lower division games I know precisely what he meant! It has, therefore, intrigued – and I will be honest irritated me a bit – that this last week so much of the discussion has been about ‘learning to live’ with the virus and moving from a pandemic to an endemic stage. I accept the hopeful prospect of both, but these are phrases which it is self-evident mean so many different things to many people, and I cannot but feel at times that we are in danger of scoring a few own goals. Indeed, the irritation I mention is that for tens of thousands of social care staff right now work and life is about surviving exhaustion and fatigue as they spend themselves in supporting those who use services in the greatest crisis anyone can remember, and not just since the start of Covid19.

It is also important to acknowledge that yesterday we passed the horrendous toll of 10,000 of our fellow Scots who have died because of this Covid virus. Talk of ‘moving on’, of ‘learning to live’ and the ‘end stage’ has to be wholly sensitive to the grief and pain, hurt and abandonment so many feel today. For so many the rawness of reality does not make us feel that life now is any easier than it has been, quite the reverse.

In this blog, therefore,  I want to reflect a little bit about these concepts of ‘living with the virus’ and the endemic phase and specifically what they may potentially mean for social care services and those who use social care support.

Language, as van Tam powerfully illustrated, is always important and there has been a sense in the past week that in the rush back to ‘normality’ that the  careful use of language and appreciation of its subtlety has gone out the window.

Take for instance the commentary that we should stop talking about the Covid pandemic and start talking about a Covid endemic stage. As Wikipedia puts it:

‘In epidemiology, an infection is said to be endemic in a population when that infection is constantly maintained at a baseline level in a geographic area without external inputs. For example, chickenpox is endemic in the United Kingdom, but malaria is not.’

There are lots of viruses and infections which are endemic, but it is not true to say that those infections are harmless or not dangerous. Smallpox is endemic but it can and will kill. So being in an endemic stage does not mean there are no risks, does not mean there is no need for measures to protect or precautions which are required for safety to ensue.

Across Europe there has in the last seven days been much chatter about us moving into the endemic phase of coronavirus. This started off last Sunday with the English Education Secretary Nadhim Zahawi, who talked about the transition from a pandemic to Covid being treated as “endemic”. After his remarks news outlets began to reflect on what living with the virus and being in the endemic stage actually means.

Alongside this the Spanish Prime Minister declared a shift in policy away from counting cases and quarantining, towards a model of managing outbreaks of diseases like influenza that seeks to protect the most vulnerable. Others countries such as France and Switzerland have followed that lead in seeking to ‘manage and diminish restrictions’ because they believe the disease is entering an endemic phase.  However, in a word of caution the World Health Organisation stated on Tuesday that it was too early to believe we were entering an endemic stage as it warned that more than half of people in Europe would catch the disease over the next two months.

Covid is undoubtedly here to stay and we will over time have to learn to balance the risk from the virus with the requirement to live our lives. It will become less threatening and hopefully more like the ‘common cold’ as the vaccine discoverer Dame Sarah Gilbert, recently told a seminar.

But of course, life is not as simple as any politician going on air and declaring their belief that we are moving into the endemic phase, as Prof Christina Pagel, from University College London and member of Independent Sage, indicated on Sky News, the endemic stage will mean that Covid is :

“present, but you don’t get exponential rises in the absence of other measures”… We’ve literally just had a month of exponential rises of Omicron in our population – so we’re not at endemic stage… You can’t just say we’re moving from pandemic to endemic. That’s the virus’ timescale. It’s not ours.”

Of course, she and others are also right in asserting that it is a naïve presumption to assume that the progress of any virus, never mind one like Covid19, is inevitably along a trajectory of ever-decreasing threat. Our ability to reduce mortality during Delta as compared with the original Wuhan strain was because of the brilliance of vaccines not the fact that Delta was less severe. Virus threat fluctuates and just like that oft heard warning– they can go up as much as can come down. In Van Tam’s metaphor – the time you are most likely to lose a goal; is when you take your eye of defence.

So what does all this mean for social care?

This last week has been a really worrying one for many who use services and supports, especially those in their own homes. Last weekend’s Sunday Times carried a story suggesting that there would be an end to freely available Lateral Flow Tests (though of course they are not free as we pay for them in our taxes.) Although subsequently denied by Westminster ministers it has left many who are clinically vulnerable in our communities concerned that one of the key protections and mitigations may be removed from the Covid defence armoury especially as nothing was said in the ‘leak’ or ‘briefing’ about social care staff and service users in the community.

Then we had the announcement of a reduction of social isolation in England to five days with two clear LFTs. Whilst this may be acceptable it is argued for the majority population on ‘economic grounds’  (though personally the reality that over a third still remain positive and potentially infective after that time questions the morality of that assessment), the lack of robust safeguards for those who receive care and support in the community, or who have anyone from electrician to friend, come across their front-door, risks imprisoning a whole sector of the population into a perpetual isolation.

The balancing of the harms caused by lockdown and other restrictions cannot be at the cost of those who for whatever reason live with vulnerabilities and who need protection from harm. They deserve equality of citizenship and attention to their basic rights as anyone else.

Why is it that we believe that returning to ‘normal’ is inevitable? What is it in the presumption that ‘progress’ is always a continuum into the future? Perhaps progress is an acceptance that things can never be as they were, that difference is part of our tomorrow, and that maturity is living with that new reality? This time last year we were speaking about a ‘new normal’ of a way of living and being in community with one another that accepted that there may be some elements of behaviour and mitigation which will need to become part and parcel of our being with one another in society. Whether that is mask wearing or testing in defined circumstances and  environments I do not know but I strongly suspect that it will mean a continued period of awareness and support for those in our care homes and those who receive social care supports in their own homes. We will need to re-think social care support.

Living with the virus needs to become a state of being responsible in relation to others not an abandonment of the knowledge we have gained in the last twenty-one months. If the science is to continue to give insight, we cannot pick and chose the bits we like and ignore the evidence of challenge.

Living with the virus will for those working in social care undoubtedly mean an awareness that we have a workforce which is exhausted and drained, many of whom today as they fight the threats of Omicron are desperate for a rest, and many of whom might well be considering can they possibly go through this again.

Living with the virus will mean a necessary requirement to adequately resource the social care sector not solely as the appendage of the acute NHS sector, or even as the enabler of independent living and individual citizenship, but as a sector and workforce that equips the whole community to continue to remain healthy and which fosters the wellbeing of those who are at particular risk. The likely demand of continuing testing, IPC measures and other mitigations and precautions requires focussed planning and strategic attention now.

Living with the virus will mean that we have to acknowledge the massive extent of unmet social care need, the drained and diminished ability of family and non-paid carers to give any more, and their desperate need for real support and practical assistance.

Living with the virus should mean that we have especial regard for those who are at most risk, a characteristic of behaviour and priority because of the priority of those individuals regardless of age, disability or circumstance who are as vital a part of our place as we are, whose creativity and contribution need to be fostered and enabled as much as yours, whose rights and dignity require to be enhanced as anyone else’s in any day.

Living with the virus requires a re-orientation of all our lives, not just the lives of the few. It is one which can only be made together, in partnership and collaboration, in engagement and consent, and cannot be achieved by a rush to the exit door of caution and precaution. We are 3-0 up let us not lose the game.

 

Donald Macaskill

Care at Home and Housing Support Awards 2022 – Deadline Extended

The Scottish Care team has taken the decision to extend the entry deadline for our 2022 Care at Home & Housing Support Awards.

The new deadline is close of play on Friday 25 February 2022.

This is the perfect opportunity to recognise the workforce in this sector who work tirelessly day and night to allow people to live independently in their own homes. So, if you have any individuals or teams in mind, please take your time to put them forward.

There are 10 different award categories that you can nominate in:

  • Emerging Talent Award
  • Care Services Coordination/Administration Award
  • Care Learning Award
  • Leadership Award
  • Outstanding Achievement Award
  • Care Worker of the Year
  • Palliative & End of Life Care Practise Award
  • Technology & People Award
  • Provider of the Year
  • Positive Impact Award

For the awards ceremony itself, we are hoping to have an in-person ceremony hosted by Pop Idol winner and presenter, Michelle McManus and Scottish Care’s CEO, Dr Donald Macaskill on the evening of Friday 13th May 2022 at Radisson Blu, Glasgow. However, please note that this may be subject to change depending on Government Covid-19 guidelines at the time of the event. More details to follow on the awards ceremony.

Enter the awards and find out more here.