Climate change blog from our National Director

I originally wrote this piece in November 2019, but for a variety of reasons, it was never published. There always seemed to be a greater emergency in social care which took precedent; supporting the social care workforce, promoting human rights, challenges of financial sustainability and of course now, a global pandemic.

However, I have decided to go ahead and publish today. Not just because this afternoon I am on a panel at the Health and Social Care Alliance, as they publish their report: Sustainable Health and Social Care: Climate Change and COVID-19’ in which they call for £25 million to support a climate change innovation fund for social care, and the forthcoming hosting of COP26, but also because it is becoming increasingly obvious that the right time must be now.

Pandemic response has in many ways improved our environments, we have reduced our travel for instance and while this should be celebrated and even maintained, we must also consider the impact of increased use of chemicals and disposable equipment such as PPE. These items are of course essential but will have a long-term impact on our environment. Additional to that is the theory that with our natural resources now struggling to maintain balance, we will experience an increasing number of pandemics. Horrific to conceptualise proving to me that the time is indeed now so here is that piece from 2019, perhaps even more relevant today than ever:

In the last few weeks, the plastic cotton bud ban came into force in Scotland.

Over the last 25 years, the Marine Conservation Society has collected 150,000 plastic cotton buds from beaches in Scotland. This legislation follows the microbeads ban in 2018, with further climate environmental related legislation expected in 2021. Scotland’s Government initiative ‘Action Against Plastics’ is in line with the EU Single-use Plastics Directive, in an attempt to reduce the use of single-use plastics and the impact they are having on the planet.

The climate change issue is no more pertinent to me than on seeing the findings from a childhood friend and climate change expert who has recently returned from an expedition to East Greenland where she documented some of the irreversible changes resulting from climate change. Melting glaciers which can never be replaced, whole ecosystems disrupted. It’s funny how more real things seem when they happen to someone you know.

Originating from a perspective of infection control, single-use plastics are everywhere in social care, from cotton buds to protective equipment, to packaging for our medicines and food. There is a real opportunity for the care sector to play a role in leading the way to reduce waste, but also to find other ways to uphold safe high-quality care, in a more environmentally sound way by changing practice, and exploring new materials. The mantra of ‘Reduce. Reuse. Recycle’ has much to offer in this space and some care staff have been involved in adopting and embedding such a culture in their organisations. Via the Scottish Care Strategic Nursing Group, we will also ask the ‘Infection Control’ team at NES for suggestions and resources that they may be able to share.

However, single-use plastics are not the only contributors to the increasing climate change crisis. Health Care Without Harm estimates that measuring the greenhouse gas emissions solely related to heating and cooling the worlds healthcare providers (using the WHO definition so including social care) would make it the fifth-largest contributor in the world. Their report ‘Towards Sustainable Healthcare’ outlines 5 areas where change can be made for the sector as a whole. It covers energy, procurement practices, chemicals, pharma and food, all of which have implications and opportunity for social care. Whilst we can choose how and where we draw our energy, the chemicals we use and the food we buy, but overall, the biggest implication is currently outwith our control. Where external agencies have authority in terms of commissioning and procurement practice, it more often favours cost over quality and sustainability in all definitions.

Across the UK and beyond, organisations have been making eco-conscious changes, but this can often be more achievable at scale. Given that most care providers in Scotland are SMEs, despite desire this can seem a more daunting task.

For care homes and housing support, there are many options that providers have been implementing for over a decade – better insulation, water and lighting efficiencies such as eco taps and aerators, and LED lighting installed where they meet the expectations of creating a homely environment. Last week I met an architect with whom I discussed ‘smarter design’. They have particular expertise in optimising natural light in care homes thus reducing electricity use, but they also described to me the effect this can have on regulating body functions such as your heartbeat and even when you urinate. Design affects the widest definitions of the environment. Structural change is of course more difficult if you have an older property, as to retrofit can present challenge and cost. However, as some of these changes are cost saving in the longer-term, they may also be financially worthy of investment. Whilst access to such resource can be compromised because of the prolonged underfunding of the sector, it is clear that issues of environmental sustainability are just as important for our Commissioning Authorities as for providers and staff.

Whilst some of this also applies to homecare offices, the opportunities for care at home providers lie more in clinical consumables and PPE, and in travel. Smarter route planning can reduce emissions, as well as reducing travel time for employees and reduced vehicle costs.

Indeed, digital and technological developments such as care planning tools may be a significant answer to a range of challenges as they have the opportunity not only to reduce paper waste but also to develop into citizen-owned and controlled systems, making data sharing and data analysis much simpler to experience and access. Projects such as medicines waste reduction which can be enhanced by using digital systems such as E-MAR not only reduce waste, but significantly reduce costs, not to mention the impact of reducing the transport required to issue and deliver scripts.

Scottish Care’s Executive Committee recently revisited the communique written at the Five Nations Care Forum over a year ago, on the role of a sector already renowned for its impact on humanity in extending its activity to include sustainability. We discussed the actions of some providers towards achieving this and would like to hear from you on what you have been doing to support the sharing of good ideas across Scotland. Whilst a culture of environmental audits can help organisations to regularly review their practise, access to a resource full of ideas may offer suggestions to enable other providers to identify and act on areas for improvement. It is also a fantastic way not only to showcase your own work but to positively showcase the sector as a whole in actively addressing the challenge head-on.

I look forward to hearing from you.

Aware, Awaken, Action.

Karen Hedge

National Director

@hegeit

Independent and 3rd Sector Workforce Development within Dumfries & Galloway

RAPID RESPONSE EMERGENCY MODEL

Situation

The Covid -19 Virus has now developed with a new highly transmissible strain and a third wave has affected our communities. National and local lockdown measures have increased once again and, the risk to our HSCP social care teams has increased even further. There has been an ongoing recognition and fear within Dumfries & Galloway social care management teams that there needs to be a network established to ensure the support of their staff teams and ultimately the continued provision of services to the most vulnerable members of our community. It was understood the reliance of support from our NHS colleagues was untenable due to acute services being at their capacity and management of the vaccine rollout. To mitigate risk management to the social care sector, to protect individuals accessing the services and to protect the NHS services a test of change was required.

At multiple meetings involving the partners of the Independent and 3rd Sector Workforce Development Team, the Care Inspectorate and SSSC both at National and Local level, the HSCP of Dumfries and Galloway, National Workforce and Policy Lead and the Transforming Workforce Lead for Scottish Care, it was agreed that the development of a ‘Rapid Response Network’ was necessary and essential. Some of our Social Care providers had experienced and are experiencing large numbers of staff and at times whole teams being taken out of service due to Sickness, Test and Protect as well as isolation and shielding purposes. This increased the potential for a higher incident risk across the sector and ultimately placing more pressure on an already stretched NHS. It was established that there needed to be a system put in place to maintain the provision of a basic service to individuals in need of care. This provision of care can be provided by trained staff already working within the social care sector and across Dumfries and Galloway. Specialist providers, Care at Home and Care home managers, area and regional managers and directors have agreed to support one another during these unprecedented times. Subsequently, the Care Inspectorate, SSSC and D&G HSCP have agreed this essential service can be delivered.

This model will utilise existing staff to support the workforce and to minimize risk to patient care due to reduced workforce, by allowing providers to work flexibly with one another. This model is only for use in emergency situations and when the providers own contingency plans have been exhausted. A review of this pilot model could potentially consider options to support Home Teams with a rapid response from the social care sector. In order to access this Network providers have to be contracted with the HSCP and sign a Memorandum of Understanding agreeing to the terms. Providers are expected to follow the guidance regarding Infection Control measures in order to mitigate risk of infection.

Background

In September 2019, Scottish Care initiated Strategic Independent, Third Sector Workforce Forum, supported by Vic McDade, NHS Sustainability and Development Manager.  This forum was developed initially to bring social care providers together to work collaboratively with partners, to explore opportunities to expand the Social Care workforce, raise the profile of Social Care across Dumfries and Galloway and share experiences. It was also hoping to develop positive public perception and to evidence Career Pathways within health and social care.  This group split into a Short Life Working Group to consider an emergency response to the rapid rise in Covid cases and met on several occasions to discuss a model of support for one another.

In December 2020, guidance was published by COSLA and Scot Gov (2020) regarding financial support for social care providers. This document contains information to support the ‘potential for staff to deliver another service/support temporarily’. The guidance states that there should be collaborative working between providers and commissioners in order to facilitate a clear understanding of what is required.

It is envisaged that once this network has been established it will be able to provide support across the social care services for any emergencies when they arise. With the potential, if successful, for a National Framework to be developed. It is hoped that this collaboration of teams across Dumfries & Galloway will strengthen the social care services for the future. This proposed model also covers many of the points from the ‘9 Pillars of Integrated Care’ including ‘workforce capacity and capability’, ‘shared values and vision’ and ‘system wide governance and leadership’ (International Foundation for Integrated Care, 2020).

Modern Apprenticeship Funding – City of Glasgow College

The City of Glasgow College has funding from the Development Scotland Modern Apprenticeship Fund. This is now assessable to over 25’s to provide SVQ’s.

This provides Social Care staff with the opportunity to complete their SSSC registerable qualifications at no cost to them or their employer. As well as allowing staff members the chance to upskill and go for promoted roles.  This also allows those service providers to use their training budgets on other things and is allowing smaller providers with no training budgets to access these qualifications at no cost.

Information on this Apprenticeship Funding can be found in the leaflet below.

Social Care Funded Places_A5_flyer_Nov19

Open with Care – supporting meaningful contact in care homes: guidance

The Covid-19 pandemic has had a major impact on care homes for adults. The Covid-19 virus presents a significant risk to residents and so every possible step needs to continue to be taken to mitigate against that risk and to protect residents and staff. Managing this risk has necessarily brought enhanced protections in care homes – including recommended limits and restrictions around routine time together for residents, family and friends. Care home staff have worked tirelessly throughout the pandemic to support continued contact between residents and their loved ones but these restrictions have been hugely challenging for residents and their loved ones, as well as for care home staff and colleagues.

Protecting residents from the risk of Covid -19 has rightly been a priority for us all but we know that the consequences of the restrictions in place have been harmful for many residents, relatives and staff. Emerging and recent international evidence on Covid-19, demonstrates potential physical, emotional and cognitive harm for residents from prolonged isolation. This has also been fed back by carers and family members, for example to the Root Cause Analysis (Scottish Government, November 2020). In view of this, the WHO ad hoc COVID-19 Infection Prevention and Control Guidance Development Group has recently unanimously agreed that visiting should be supported, as long as a range of Infection Prevention and Control (IPC) measures are in place to prevent the risk that visitors may contribute to Covid-19 transmission in care homes (see Supporting Documents for details).

As the evidence continues to evolve about how to deal with the virus, so have our safeguards and protections. Alongside risk based and proportionate infection prevention and control, recognised as a core approach that must be embedded in all our practice (Scottish Government, November 2020), multiple levels of wider protections are now in place. These include: • adequate, available and properly used personal protective equipment (PPE) for care home staff and visitors; • testing of residents prior to hospital discharge and admission to care homes; • routine testing for all care home staff and visiting professionals; • care home-based testing for all designated visitors; • Covid-19 vaccination of care home residents and staff; and • support from local oversight arrangements, public health and primary care.

With these levels of protection now in place, maintained and rigorously sustained, we can actively address the harms caused from prolonged isolation and absence of meaningful contact between residents and loved ones. So it is time to return to safe, managed indoor visiting so that everyone living in adult care homes, no matter their age, health, or otherwise, can have meaningful contact with their families and loves ones for the remainder of the pandemic and beyond – provided it is safe to do so.

This guidance is available on the Scottish Government website: https://www.gov.scot/publications/open-care-supporting-meaningful-contact-care-homes/

Proud to Care: LGBT and Dementia

LGBT Health and Wellbeing has developed this toolkit to support health and social care staff to reflect on and develop their practice in working with lesbian, gay, bisexual and transgender (LGBT) people with dementia.

We are delighted to help produce this toolkit along with a range of representatives from care providers working across Scotland, Alzheimer Scotland and the Care Inspectorate.

The Impact Report for this project can be found here.

LGBT Dementia Toolkit

Scottish Care statement on Meaningful Contact.

Scottish Care welcomes the announcement today from the Scottish Government about enabling meaningful access for families into care homes.

The last year has been one of very real pain and anguish for both residents, families and staff in Scotland’s care homes. No one wants to keep people apart and care homes have always had a tradition of making sure that families can be with their relatives who are residents in our care homes. The pandemic and the protective measures which were put in place by Scottish Government and Public Health Scotland, stopped that natural and normal contact.

Scottish Care will work with all parties to make sure that we implement the new Guidelines in a supportive and enabling manner and to do so as urgently and speedily as possible.

However as a body representing many care homes across Scotland, we are very aware of the very real fear and anxiety which exists around opening up care homes. There are hundreds of care home staff and managers who are really fearful and anxious about allowing the virus in. This is especially the case in care homes where there have been outbreaks and sadly deaths. In addition care homes are aware that there are many relatives who themselves are anxious of the virus coming in and who have to date decided not to visit. We need to support everyone to overcome fear and anxiety.

We believe the new Guidelines will offer a way forward which will help re-connect people and that with the hope given by vaccination, appropriate use of PPE, IPC measures and critically a robust and frequent testing system we believe safer visiting is possible. We are, we believe, in a very different position than where we were in the earlier stages of the pandemic.

Scottish Care is committed to supporting our members to ensure that each care home is helped to enact these new measures. We appreciate that this will add additional pressure on frontline staff but believe that this is an absolutely critical step which we all must take. We call on all involved to show understanding and flexibility as these new measures bed in. We hope each care home will work to enable visiting on an individual care home level and not adopt blanket policies.

We fully appreciate the necessity to act speedily yet safely on this issue. We have worked hard to protect and to reduce the risk of infection, but we also fully acknowledge the risks to life and quality of life which have arisen from separation from family. We must all work to restore contact.

We therefore will work to build confidence, reduce fear and to make sure care homes can be open to safe meaningful contact.

Ends.//

Losing a language: dementia and bilingualism.

I have always been fascinated by language and the way we communicate. Perhaps part of the reason for this is that in the early stages of my life it was an issue that dominated a lot of my waking hours. I was an identical twin born to two parents who spoke Scottish Gaelic most of the time. Like many twins – indeed over half – we developed our own ‘twin speak’ (cryptophasia). Twin language is a way twins use to communicate with one another and is a language others cannot understand. It is typically full of onomatopoeic sounds and new words adapted from adult language which makes it sound as if it is understandable but to the non-twins it is usually not. Combine that with a good dose of Skye Gaelic and when I went to primary school it didn’t take long before frequent sessions with the Speech and Language therapist became part of my weekly syllabus! It meant in practice that when we went to primary school we had to un-learn and unpack the communication constructs of our early years and learn to speak a language and a system of communication alien and foreign to us.

It was there at speech therapy – or at least in the estimation of the therapist – where I was taught to ‘speak properly’ and of course to speak English the self-declared language of the educated and professional.

That last observation is only a bit tongue in cheek. Gaelic has long been marginalised as a language unsuitable for intellect and knowledge. My late great-aunt was a strict Skye headmistress who had to discipline school children for speaking Gaelic whether in classroom or playground yet in her own home she hardly spoke English. She showed me the directives that instructed her to suppress Gaelic.  Indeed my own parents belonged to a generation where they had been ‘told’ even if they did not intuitively believe that Gaelic would keep their children back!

I’m reflecting on the issue of language and mother-tongue because tomorrow, the 21st February is the United Nations’ International Mother Language Day designed to “promote the preservation and protection of all languages used by peoples of the world”.  It is a day where we are encouraged to celebrate the diversity of language in recognition of the role they play in cultural and societal diversity.

Language is critical – it can be a gateway to a world of discovery or a door slamming in one’s face, limiting progress and access, shutting off opportunity and possibility. I know that because Gaelic was taught out of me, given no value or credence, and as a result my own ability to express myself, to be confident in using English my non mother-tongue, held me back for a period of time. It undoubtedly created in me a dislocation where I wanted to use the tones and rhythms, the timbre and sound of Gaelic but was dragooned into the disciplines of what I felt then was an inexpressive English tongue.

My own early experience has meant that I am probably more sensitive to the importance of not making assumptions about those whose language is not my own and am utterly convinced that the suppression of any language causes cultural and individual damage and trauma. And yet we live, perhaps especially in the United Kingdom, in times where monoglot imperialism assumes that English should always be the dominant form of international exchange.

Language helps to knit our identity, it weaves us into the fabric of community and culture, it nourishes the poetry within our bones and feeds the dreams within our blood. Language is the bridge which crosses divides and can be the pull of lover, the painter of song, the harbour for unsettled times.

Due to globalisation the uniqueness, the colour, the vibrancy of language is increasingly under threat as the world rushes towards the grey homogeneity of the latest lingua franca.

Every two weeks a language disappears and according to the United Nations at least 43% of the estimated 6000 languages spoken in the world are endangered. ‘Only a few hundred languages have genuinely been given a place in education systems and the public domain, and less than a hundred are used in the digital world.’

I have always had a love affair with Gaelic, yearning for a lost fluency and familiarity, but she has been a mother tongue to whom I have been a less than dutiful child. It is a loss which I have increasingly regretted. not least because the critical importance of bilingualism came home to me a few years ago as I witnessed my own mother live her last years with dementia.

Her later years were a time where as the disease progressed she turned into the world of her earlier memories, developing sharp recall and detailed description for days long since lost in time. It was also a time when she increasingly reverted to her mother tongue, the language she knew from childhood, the tones and timbre of which were the companion of childhood and culture, the oxygen of love and belonging.

We now know from numerous research studies that being bilingual is one of the forms of cognitive stimulation that requires a very different and diverse range of activity within the human brain. On top of this we have solid and extensive research to show that the onset of dementia symptoms in individuals who are bilingual can be delayed by between four to five years compared with monolingual individuals.

Just as with my own mother I have heard stories from care home staff who have described how individuals with dementia who had reached a stage of little or no communication, came alive if there was a carer who was able to speak to them or sing to them in their own language. Just as with my own mother I have seen the spark of light in tired eyes as they have remembered moments and memories re-captured through the memory of song in their own native tongue.

We desperately need to value the ability to use mother tongues more than we do. So it is that a carer with a bilingual or multilingual skill is, I believe, a greater asset than one who is not. We have an impoverished view of language which limits not just our ability to meet the individual needs of people but diminishes the whole fabric of our commonwealth. Our language is not just the way we communicate, it is an intrinsic part of our identity, of who we are as a person. It is both an enabler of our belonging to community and a sign of that belonging.

So personally I will commit to do better to re-capture my lost tongue, even if my partner- in conversation is no longer around, but I will also continue to stress that for us as a society to truly care for another, professionally and personally, we need to tune ourselves into strange and different  tongues, we need to learn to love the language, we need to nourish all those sounds of colourful words unknown to us.

The poet W.S.Merwin in a haunting poem captures just what it is we lose when we lose a language.

LOSING A LANGUAGE

A breath leaves the sentences and does not come back

yet the old still remember something that they could say

 

but they know now that such things are no longer believed

and the young have fewer words

 

many of the things the words were about

no longer exist

 

the noun for standing in mist by a haunted tree

the verb for I

 

the children will not repeat

the phrases their parents speak

 

somebody has persuaded them

that it is better to say everything differently

 

so that they can be admired somewhere

farther and farther away

 

where nothing that is here is known

we have little to say to each other

 

we are wrong and dark

in the eyes of the new owners

 

the radio is incomprehensible

the day is glass

 

when there is a voice at the door it is foreign

everywhere instead of a name there is a lie

 

nobody has seen it happening

nobody remembers

 

this is what the words were made

to prophesy

 

here are the extinct feathers

here is the rain we saw

 

W.S. Merwin, from The Rain in the Trees, 1988, published by Alfred A. Knopf.

 

 

Donald Macaskill

Briefing paper on the Independent Review of Adult Social Care

Following the publication of the Independent Review of Adult Social Care report, Scottish Care has developed the following briefing for Members of Parliament from all political parties to inform the debate that took place today (Tuesday 16 February).

Scottish Care welcomes the Review report and believes it sets a positive and constructive approach to addressing the challenges social care faces, many of which Scottish Care has been raising for a number of years.

Independent Review of Adult Social Care in Scotland - Briefing 15 Feb

Pet therapy helps care home residents enjoy a ‘paws’ in their week

Animal-loving pensioners at a city centre care home have been enjoying pet therapy sessions for more than a decade, thanks to dedicated staff and resident pup, Sophie.

Staff at Belleville Lodge in Edinburgh recognised how much joy and comfort the sessions brought to their elderly residents and made the decision to ensure they could continue throughout the pandemic.

During the sessions, residents reminisce about their pets over the years, cuddle up with Sophie, the resident west highland terrier, and look at pictures of animals and nature, while sharing stories in small groups.

The carers have found pet therapy has amazing benefits for residents with and without dementia, from increased mood and social interaction to improved nutrition and physical activity. It’s also a fun activity for residents who can share their pet histories and find out interesting facts about different animals.

Margaret Russell, Matron at the home operated by , said: “We find the sessions are excellent for our residents wellbeing and spirits. Before the pandemic we had two other dogs who visited regularly, a black lab called Orchid and a border terrier named Ruff, who residents are looking forward to reuniting with when it’s safe to do so.

“Anyone with a pet will know just how relaxing and calming spending time with an animal can be. As well as relieving the feelings of loneliness and isolation, pets can reduce stress, lower blood pressure and promote a sense of overall wellbeing.

“With such a powerful range of physical and mental benefits, it’s not surprising that pet therapy is being introduced into many care homes to improve the lives of elderly people and dementia patients across the UK.

“Even when a resident has advanced dementia, you can see the change in their face and the comfort they find when petting a dog – their faces completely light up as they stretch out their arms to welcome them.

“We’ve found it so important to keep activities that residents enjoy going throughout the pandemic, so we have made sure to incorporate pets and animals into our activity programme.

“When we couldn’t physically welcome any pets into our lounge area, we would download pictures of our residents favourite animals for our residents to talk about.

“Everyone thoroughly enjoys hearing one another’s stories and leaves the sessions feeling happy – which is the main reason why we have our extensive activity programme.”

Belleville Lodge offers space for up to 25 residents, including some twin rooms, in the heart of Edinburgh.

Mansfield Care operates 11 care homes across Edinburgh, Borders and the West of Scotland, specialising in small homes which offer bespoke, friendly care and boast state of the art facilities.

The care provider specialises in small, friendly, residential care homes across Edinburgh, Borders and West of Scotland, providing individualised care in state of the art facilities.

The Mansfield Care ethos is inspired by the kind of care many would wish for later in life – positive, empathetic, respectful and homely.

To find out more about Mansfield Care visit, https://www.mansfieldcare.co.uk/

National Social Care Review Webinar – 1 March

We are delighted to welcome back Derek Feeley for another webinar following the publication of the Independent Review of Adult Social Care report.

This webinar will take place on Monday 1 March, 3:00 – 4:00 PM and is strictly for Scottish Care members only.

During this webinar session, Mr Feeley will present the findings from this report and members will get the opportunity to ask any questions they might have.

Please note that this webinar session will be in a meeting format, this is to allow members to interact and speak with Mr Feeley. The meeting format means that there are limited spaces, so please register for this session.

The registration link is available on the Members Area of this website. If you have any issues accessing this area, please contact [email protected].