Tech support from AbilityNet

About AbilityNet

For over 20 years AbilityNet has helped ensure the digital world is inclusive for disabled and older people at home. 

We are a nationwide charity with a local presence through our 300 UK-wide volunteers. 

Our volunteers provide 1-1 tech support to disabled and older people in the local community, fixing IT problems, offering advice, setting the equipment up and showing them how to use it. 

Technology is such an enabler, they help the most isolated (even more so currently) stay connected with the outside world for vital contact with family and friends or connecting to necessary online services. 

Organisations who want to find out about the service can either call 0800 269 545 or email [email protected]

Or you can go contact Scottish Care at [email protected] who will pass your request on to AbilityNet.

Individuals who require assistance (Patients/carers) to call 0800 269 545.

The kind of things we can help with are:

  • Keeping in touch with friends and family
  • Help with Social media
  • Tech running slow
  • Looking at accessibility whether its hearing or sight
  • Looking to adapt tech for conditions such as stroke, ms etc

Live musical performances at Arran View Bupa Care Home

Residents at Arran View Bupa Care Home in Ayrshire has enjoyed a series of live musical performances from members of the community recently.

During lockdown, the staff and residents at Arran View have been working hard to keep spirits up, and making sure they followed social distancing procedure, they enjoyed live music from local singers and pipers.

To celebrate VE Day, local singer James Stirrat performed for the home, whilst the residents enjoyed afternoon tea to mark the occasion.

This performance was matched by one from Ciaran Sinclair, known as The Ayrshire Piper, who played outside to staff and residents whilst they danced in the garden and opened their windows to listen.

Completing the trio of events, Alan Anderson, another traditional local piper played for the home as the residents sampled some Scottish shortbread, whisky and sherry.

Speaking about the events, Carol Barr, General Manager said:

“It’s great to be able to lift spirits like this during lockdown. Everyone at the home really enjoyed the celebrations, and it’s amazing to enjoy live music from members of the community.”

One resident commented:

“It was a brilliant experience being able to listen to live music. Everyone at the home felt uplifted by the performances.”

Arran View Bupa Care Home is purpose-built and welcomes anyone in need of nursing or residential care. Residents are offered a full programme of regular and seasonal activities, as well as 24-hour access to highly trained medical and care staff.

Visor donation to Scottish Care members

Ian Savage, the CEO and Founder of SureCert – a Scottish Care Preferred Supplier – recently provided a donation of 1,000  free face visors to our care home members. They were delivered to Social Good Connect, a new partnership Scottish Care is working with who undertook all the logistics and delivery of the face visors, throughout the Dundee area.  Social Good Connect, whose recent launch was accelerated to help support during Covid-19, was created to offer a unique search and match function to enable employees to find volunteering opportunities and charities to access a new audience of skilled volunteers.

Ian Savage, CEO, SureCert, said:

“We are Preferred Suppliers to Scottish Care. Recently we won a major NHSx volunteering project for the care sector.  As part of this project, we came across some additional PPE and were delighted to put it to good use across the social care sector and got in touch with Scottish Care to help us do that”.

Caroline Mckenna, the CEO of Social Good Connect said:

“Working with Scottish Care has been a real privilege, we were delighted to help support the care sector and able to quickly search and match employee volunteers to deliver PPE to care organisations throughout Scotland.”

Karen Hall, the Manager of Skye View Care Home said:

“We were absolutely delighted to receive the donation of free face visors from SureCert and send a heartfelt thanks to Scottish Care for organising this.”

 

Obtaining a Coronavirus (COVID-19) swab test in Care Homes

NES has developed a video resource which is designed to provide you with the information and keys steps to follow to obtain a swab test from people in care homes. Its focus is on how you safely and correctly perform a swab test in the throat and nose, and includes packaging of the specimen on completion of the test.

This video can be found on the middle of this webpage: https://learn.nes.nhs.scot/28247/coronavirus-covid-19/practice-in-the-community-setting

The need for a Human Rights Inquiry: coronavirus and older people

Yesterday saw the publication of sad statistics illustrating the level of hatred in Scotland. We read in the Crown Office data that all categories of hate crime in Scotland are increasing. Racial hatred is still the most common with over 3,038 charges in 2019-20. There was also an increase of 24% on the previous 12 months for incidents aggravated by religious hatred and sexual orientation. Disability aggravated charges showed an increase of 29%. These are shameful statistics. They paint a depressing picture of a society increasingly comfortable with intolerance, at home with bigotry and welcoming of discrimination.

In April the Scottish Government launched a Bill which includes the consideration of extending hate legislation to include age. I have already stated elsewhere how critically important it is that age receives equal protection.

Whether we accept it or not age discrimination is part and parcel of Scottish society. It is the wallpaper against which so much social discourse takes place and its acceptance has become almost a cultural norm whether through being the source of comedic jokes or the automatic assumption that older people’s services should be resourced less than others.

I am reminded of all this as I note that on Tuesday 15th June we will recognise World Elder Abuse Day. This annual United Nations observance day highlights the extent to which cultural, systemic and political abuse against older people is an increasing and serious problem across the world and has a profound impact on the health and wellbeing of older people.  As people grow older they become more at risk and vulnerable to abuse (and sadly most of this is at the hands of family members) because they are unable to defend themselves or to get help as a result of infirmity and fear. But the abuse of the old is also at the hands of the systems and policies, the governments and practices under which they live. This year there is a particular focus on the human rights of older people.

Reflecting on harms against older people, whether consciously as a result of hatred or ‘collaterally’ as a result of pervasive age discrimination, is an important challenge during this Covbid19 pandemic.

I have to confess to a personal sense of disappointment at the extent to which there has been relatively little consideration of the human rights of older people in our collective national, political and media responses to Coronavirus. There have been exceptions. The Equality and Human Rights Commission have suggested the need for an Inquiry into the discharge policies into care homes in the UK and the Welsh Older People’s Commissioner has been critical of a whole range of potential human rights abuses around testing and support for care homes. In Scotland, the Scottish Human Rights Commission has been vocal in its critique of the Chief Medical Officer’s early Ethical Framework for Decision Making.

So, what does it look like if we hold up a human rights mirror to what has happened over the last few months and what is now occurring?

The perniciousness of this virus is the invisible way in which it has targeted our older citizens. It is they who in Scotland have borne the brunt of the trauma and death with over 76% of those dying in Scotland, regardless of location, being aged 75 and older. It is our most frail and vulnerable, the population of our care homes and mainly those with dementia, who have been especially hit by the disease and who will doubtless continue to be most vulnerable as the pandemic continues. Have we upheld their human rights?

I have always thought that our international human rights Charters and Conventions are a barometer of the way in which we can judge ourselves as a society. Part of the reason for my enthusiasm is that human rights practice and jurisprudence appreciates that we do not live in a black and white world, but that any decision and action is usually the result of layers of motives and consideration, policy and practice. The world is complex and responding to an issue in one way means that your actions may result in many unintended consequences. The language of human rights is about proportionality – is what you are intending to do a reasonable and proportionate action or is it too much or too little. Human rights are about recognising that some of our rights have to be limited or curtailed – within reason – in order for the greater aim to be achieved. Human rights are about collectively agreeing what are the legitimate aims of any action and whether what you plan to do is a reasonable action in achieving those agreed objectives or whether it is misplaced and misguided.

Although there are a good number of Articles within our current Human Rights legal protections, perhaps the ones that most resonate in the current pandemic are

Article 2 – the right to life; article 3 – the right not to be treated in a manner which is inhumane, degrading and equivalent to torture, and Article 8 the right to family life, privacy and association, to psychological and physical integrity – all my paraphrasing I should add.

So, against these three core human rights Articles in our response to Coronavirus have we in Scotland acted appropriately and proportionately to achieve the legitimate aim of preserving life or have we mis-stepped?

The right to life is a human right which no Government or body can seek to limit. In the pandemic it was the number one priority – to save as many lives as possible and protect as many people as possible. Clearly we need to consider whether actions which sought to prioritise the acute NHS were undertaken at the cost of the social care sector. A hard question but a necessary one especially when the global evidence showed that social care supports especially care homes were the primary weakness in the support of the old and most vulnerable. Were our actions in Scotland in discharging patients from hospital into care homes proportionate and reasonable or risky and utilitarian? Does the data show that there was equal opportunity to preserve life given to residents in care homes through their access to acute treatment and care or was there a presumptive bias against admitting residents into hospitals? Is the continuous lockdown of older people in isolation within care homes enabling of the fulfilment of the right to life or does it put at risk that right through psychological and physiological harms being given less attention than the desire for infection control and prevention?

Article 3 is another human rights article against which no State or body can seek to take actions which limits the right not to be treated in a manner which is inhumane and degrading. How have we done on this front? Is it justifiable to confine one whole section of the population in a manner which is more restrictive than another, ostensibly for their protection but which whilst reasonable for a defined early period of time, becomes disproportionate, unreasonable and potentially inhumane when we are talking about 14 weeks of such restriction?

Article 8 is about the protection of interaction and relationship, the right to privacy and family life, to association and belonging. Clearly we have all of us as citizens had to endure the restriction of our normal engagement with family and friends. Such restrictions have been judged to have been appropriate in order to achieve the legitimate aim of protection against the virus and the devastating impacts that failing to protect would have resulted in. But have we treated some in a manner which is disproportionate and unreasonable? Are we now at risk of failing our older citizens and their human rights by continuing to restrict their ability to relate and interact, to have visitors and company? Is it epidemiologically reasonable to have calculated the risk to be so high that we have failed to recognise the wastage of life as a result of loss of relationship and encounter? Have the legitimate initial aims of Infection Prevention and Control now become imbalanced and there is as I have contended a greater risk which is loss of life through physiological, emotional and psychological deterioration and loss? Is the removing of autonomy, individual choice and ability to act, associate and have discourse a restriction too far? Have we presumptively failed individual rights by collectively treating all residents in a care home or all individuals shielding in their own home or a care home as equivalent to the other?

I think there are a significant number of human rights questions which need to be aired and heard in any consideration of the response to the pandemic. There has been much chatter and talk about Inquiries and reviews of the actions of both the UK and Scottish Government, and of health and care providers, in response to the pandemic. All of these will happen. But I also hope that there will be a robust and serious human rights Inquiry into the pandemic and specifically on the experience of older people at this time, in care homes and in the community.

Part of such a review could utilise the human rights PANEL model. Has there been real Participation and involvement of older people in decisions made about and for them? Have actions been sufficient to hold Accountable all those responsible for the care and support of older citizens? Have actions of intervention during Covid19 been Non-discrimination in nature or did they serve to perpetuate and further embed discrimination?  Did our response to Covid19 Empower individuals to achieve and retain their human rights or did we disempower and limit the ability of citizens to fulfil their human rights? Lastly did we have at all times undertake appropriate actions that upheld human rights obligations and Law?

We delude ourselves as a nation and as individual citizens if we fail to recognise that we live in an age discriminatory society in the UK. This was true before Covid19 and is unlikely to have changed in our response to the pandemic. Only witness some of the narrative we have seen this week which has been desperate to re-hash the views that Coronavirus was after all only something which affects ‘older people’ and that a ‘Boomer harvest’ was not entirely inappropriate.

We owe it to all those who have suffered and died from the pandemic to use the maturity of a human rights analysis to understand whether our actions, for the best motivations, were ones which we should repeat or ones from which we require to repent.

Donald Macaskill

 

 

 

Stevensons Polishing & Upholstery donates face masks to Scottish Care

This week’s good news story is about a generous donation to Scottish Care staff and their families from local company, Stevensons Polishing and Upholstery of Ayr.

While on furlough Stevenson’s wanted to do their bit to help, so they decided to create handmade, fun and funky, washable cotton face masks to help keep everyone safe during the pandemic.

Company director Murray Stevenson shared why he felt it was important to give back.

“Scottish Care is a fantastic organisation, doing such good things to help support the care sector and the amazing key workers in Scottish care homes during this difficult time. It was a no-brainer that we wanted to do our little bit to help and we loved seeing such happy faces wearing our masks!”

Stevenson’s website – https://stevensonsayr.co.uk/

Facebook – https://www.facebook.com/stevensons.ayr/

Instagram – @stevensons_ayr

#scottishcare #carers #carehomes #scotland #keyworkers #facemasks #masks #ayrshire #staysafe