New Care Cameo launched: #careaboutcare

Scottish Care is delighted to today (Monday 12 February) launch the fifth in our Care Cameo series, entitled '#careaboutcare'.

In 2016, Scottish Care began sharing blogs via our website as a means of better sharing the work of the Scottish Care team, good practice examples from our member services and developments
taking place in the social care sector. In 2017, the frequency of blogs was increased to weekly.  The blogs have covered a wide range of issues and themes and have provided compelling evidence of the astonishing range of care and support which is offered by the independent sector across Scotland.

This particular Care Cameo comprises of a short collection of some of the best and most widely read of the blogs, illustrative of the range of contributions, issues and styles we have featured throughout the year.

The Care Cameo series is designed to present short but challenging sketches of various issues and to provide a forum to encourage and foster debate on a whole range of issues important for the delivering of care and support for older individuals across Scotland.

The blogs have provided a valuable avenue for Scottish Care to engage with our members and partners, and we hope that you have found them interesting to read.

We hope this Care Cameo inspires you to engage with or revisit more of the blogs, and to consider sharing your stories with us in 2018. We will continue to share blogs on the Scottish Care website and Twitter page on a weekly basis, and would love to hear from you!

Scottish Care media statement on public funding of care homes

A media statement issued by Scottish Care regarding public funding of care homes:

Scottish Care spent 2017 warning about a growing crisis facing the care home sector. It is already clear that 2018 is showing signs of these warnings coming true. We are not exaggerating – the care home sector in Scotland is on the brink. It has never before faced such challenges to its sustainability and survival. Care homes across Scotland are facing a nurse shortage challenge with 31% of posts vacant; they are struggling to recruit care workers not least because of the relatively low wages they are able to pay. Whether a care home is run by a family, a charity or a private organisation, the majority are telling us that they are deeply concerned about their survival in 2018.

We have got to move the care of our most vulnerable older citizens from being an occasional area of debate to something at the heart of our concerns as a society. This should not be about party politics but about us all sitting around the table to create a sector worthy of our society. Part of that means we have to stop talking down care homes and start to celebrate their contribution.
We owe it to the 33,000 residents in care homes to make their care a priority and not just to be arguing over how we can save more money and make efficiencies. We need to honestly decide what the true cost of care is, not what we choose to make it or can afford to pay. Dignity comes at a price, and it is a cost we are not paying at the moment.”

We recognise that the Scottish Government has increased finding to care homes by 13% over the last 3 years. This is, we believe, not sufficient to provide a sustainable care sector in Scotland.

Much has been said in recent days of the Scottish Government commitment to paying ‘private’ providers monies in order for them to pay staff the Scottish Living Wage. This is in part the truth. Scottish Government has partly funded this over the last three years.

The reality is that staff costs including paying senior carers a wage has led to on average a 23-26% increase in staffing costs over the last 3 years for the average provider be they private or charitable. So not only have providers had to make up that difference but they have had to pay for all the other rising costs in terms of heating, lighting, food and so forth.

Now what makes the difference is that unlike any other business, care home providers cannot increase their fees for residents who are paid for by the Government.

It’s a bit like going to a supermarket, telling them what you are willing to pay for your loaf of bread and then telling them what ingredients you want in it and what they have to pay their staff who bake it.

There have also been statements made on the Apprenticeship Levy.  This was effectively a jobs tax introduced by the Westminster Government.  If you have a payroll over a certain amount you have to pay a certain level of tax.  Unlike in England the Scottish Government have not introduced an easy system which enables care providers to access these funds.  One year on, we are still seeing money going out the door with no benefit to the workers involved.

February 2018

Care at Home & Housing Support Awards 2018 – nominations now open!

The annual Care at Home and Housing Support Awards will be held on the evening of Friday the 18th May, 2018. 

It will be an evening to highlight and celebrate the best in care at home and housing support across Scotland. We know that around the country, individuals and teams are carrying out work in this field at an incredibly high standard in an era of challenging budgets and an increasingly demanding work environment.

There are eleven award categories in which to make a nomination:

  1. Care at Home Services Carer(s) of the Year – Individual or Team
  2. Housing Support Services Carer(s) of the Year – Individual or Team
  3. Management & Leadership Award - Individual
  4. Training & Staff Development Award – Individual or Company
  5. Care Services Coordinator / Administrator of the Year – Individual
  6. Innovative Practice Award – Team
  7. Outstanding Achievement Award - Individual
  8. Housing Support Provider of the Year – Company
  9. Care at Home Provider of the Year – Company
  10. Positive Impact Award – Individual
  11. Day Service of the Year - Company or Service

Please see below the nomination forms and the Awards Guidance Notes to allow you to complete the process effectively. The new deadline for submitting the nominations is Monday 26th March.

The Awards themselves will take place at the Marriott hotel in Glasgow and will follow on from the Scottish Care at Home & Housing Support daytime Conference and Exhibition (of which we will publish more details in the next few weeks).

If you have any queries about the nomination process, please get in touch with the team via [email protected] or drop us a line at Scottish Care HQ on 01292 270240.

We very much look forward to hearing about all the fantastic work going on and want to take this opportunity to wish all our Care at Home & Housing Support members the very best of luck for the Awards 2018!

Scottish Care Branch Meetings (Ayrshire & West of Scotland)

Upcoming branch meetings for Scottish Care members

Both featuring important information on the new Health & Social Care Standards.

Ayrshire / Lanarkshire Care at Home/Housing Support branch meeting
Tuesday 13th February, 2pm
Constance Care offices in Thornliebank, 1 Spiersbridge Way, Glasgow G46 8NG.
This meeting is open for all Care at Home & Housing Support providers from Glasgow, East Renfrewshire, Renfrewshire, Pan Ayrshire, North and South Lanarkshires,  Argyll and Bute, East and West Dunbartonshire  and surrounding areas.

Key speaker is Claire Drummond, Service Manager (Adults) with the Care Inspectorate, who will outline the new Health and Social Care Standards that are being introduced this April.  These will replace the current National Care Standards which means this is a meeting you cannot afford to miss.

Of particular interest to members will be an insight into the new inspection methodology that the Care Inspectorate will adopt with the aim of better reflecting the standards that they will be looking for during inspections.

Venue address:

Constance Care

Thornliebank

1 Spiersbridge Way,

Glasgow G46 8NG

Please contact Swaran Rakhra [email protected] to confirm attendance.  Maximum of two per organisation due to the size of the venue.

 

 

West of Scotland Care Home branch meeting
Tuesday 27 February 2018 , 2pm
Royal Blind Care Home, Paisley
You are invited to Scottish Care’s West of Scotland Branch (covering Argyll & Bute, West and East Dunbartonshires, Inverclyde, Renfrewshire and East Renfrewshire) and Glasgow Branch joint meeting for care home members being held in conjunction with the Care Inspectorate.

Key speaker is Claire Drummond, Service Manager (Adults) with the Care Inspectorate, who will outline the new Health and Social Care Standards that are being introduced this April. These will replace the current National Care Standards which means this is a meeting you cannot afford to miss.

Of particular interest to members will be an insight into the new inspection methodology that the Care Inspectorate will adopt with the aim of better reflecting the standards that they will be looking for during inspections.

Venue address:

The Royal Blind Care Home

Jenny’s Well

196 Hawkhead Road

Paisley PA2 7BS

Lord Sutherland of Houndwood

Lord Stewart Sutherland of Houndwood, (born February 25, 1941, died January 29th, 2018) 

It is with the deepest sadness that we have to report the death of our former Honorary President, Lord Stewart Sutherland of Houndwood.

Stewart Sutherland was a man of astonishing intellectual breadth and vigour, who wore that intelligence lightly and openly. He was a major contributor to the study of the philosophy of religion, held numerous academic posts both as a teacher and as an administrator, most significantly in his role as Vice Chancellor of Edinburgh University where he had such a dramatic impact. Latterly he was a significant contributor to the work of the House of Lords. Her Majesty the Queen recognised his distinctive gifts and contribution by appointing him to be a Knight of the Order of the Thistle in 2002.

However, he is perhaps best known for his chairing of the Royal Commission on Long-Term Care of the Elderly, which issued its report in 1999. Its main recommendation, which was later taken up by the Scottish Government, was that all nursing and personal care should be provided free by the Government. His legacy of Free Personal Care, with its extension to the under 65s in Scotland next year, has been a major contribution to social care in Scotland. He was also amongst the first to call for the alignment of health and social care budgets, together with social security benefits, especially for the elderly.

He was in his engagement with Scottish Care committed to ensuring the development of a properly resourced and funded care system which upheld the rights and dignity of older people in Scotland. He cared about the realities that staff often struggled with the demands of their intensive jobs, and he cared that the lack of resources and funding made the job of care all that harder. In one conversation, I remember him saying to me that the heroes of Scotland are those whose daily task in caring for another goes unheard and unheralded.

We will remember with fondness his gentle and direct chairing of our conferences even whilst ill, his pithy and quiet humour, his willingness to be kept up to date and to be informed about the realities of a care system increasingly under challenge and threat.

A passionate advocate for equality, fairness and a great friend to Scottish Care he will be sorely missed. It was his desire for the creation of a system of care which treats each individual according to their need and which would create a Scotland which had care at its centre, that his friends at Scottish Care will seek to continue to struggle for. His voice may now be silent but his words of wisdom around equality in care echo still in everyone who heard him.

Our thoughts are with his wife Sheena and his family at this time.

Dr Donald Macaskill

CEO, Scottish Care

Job Opportunity – Sales, Marketing & Events Officer (part time)

Sales, Marketing & Events Officer

  • Do you have what it takes to promote and generate business for a high profile organisation?
  • Are you great with people, and also a good negotiator?
  • Do you have keen attention to detail, but are able to see the big picture?
  • Are you looking for a role which will make a real difference in a sector which employs 1 in 13 Scots, and provides a service to over 60 thousand?

If you answered ‘Yes’ to all, then read on…

Scottish Care wishes to appoint a Sales, Marketing & Events Officer to work as part of our national team.

This is a part-time post (21 hours per week), based in Scottish Care’s offices in Ayr with the requirement to attend occasional meetings and events throughout Scotland.

Scottish Care is based in Ayr and is the representative body for the largest group of health and social care sector independent providers across Scotland delivering residential care, day care, care at home and housing support. Working on behalf of a range of providers, Scottish Care speaks with a single unified voice for members and the wider independent care sector, at both a local and strategic level.

In addition to the core work of Scottish Care, the organisation’s activities include leading on Scottish Government funded projects and in this context contracts a number of ‘leads’ and ‘associates’ to support a range of national initiatives including the integration of health and social care and workforce development.

To apply for this appointment, please download the application forms at the foot of this post. Please complete and return by 12 noon on 26 January 2018 either via email to [email protected] or post: Scottish Care, 25 Barns Street, Ayr, KA7 1XB. Interviews will be held on 5 February 2018.

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Share your experiences of staffing in the social care sector

In recent weeks, you may have received an invitation from Ipsos MORI, to take part in a survey of social care providers.   Ipsos MORI is an independent research organisation that has been commissioned to undertake this exercise on behalf of the Scottish Government.

Why should I take part?

As you will be aware, there has been much recent discussion of the sustainability of the social care workforce. To this end, the Scottish Government has commissioned research to identify the scale and nature of the potential recruitment and retention challenges care providers may face now and in the future, including with respect to the UK’s decision to leave the EU. The aim of this project is to understand more about the current role and contribution of non-UK EU workers and related recruitment and retention challenges in the sector. The Scottish Government, and the partners and organisations who plan, commission and provide social care services will be able to use the findings from this survey to inform how they address potential challenges identified through the research.

It is important for you to complete the survey, even if you do not currently employ any non-UK EU workers, as it will help to inform national action to promote social care in Scotland as a career choice.

How do I take part and what is involved?

A representative sample of social care providers in Scotland have been asked to take part in the survey so please look out for the email invitation sent to you.

The survey opened on the 10th of January 2018. If you have not completed the online questionnaire, a member of the Ipsos MORI team will telephone you to give you the opportunity to take part over the phone instead. Please do try and make the time to participate – the more responses Ipsos MORI get, the more accurate and representative a picture they will get of the potential challenges faced by the sector. If you prefer to complete the survey online at your own convenience, the online survey will remain open during this time.

The survey will only take 5 minutes to complete. The questions will cover topics such as the numbers, and types of staff employed at your service, as well as the recruitment and retention of staff.

How will my answers be used?

Your responses will remain confidential. Individual responses will not be shared or published outside Ipsos MORI. It will not be possible to identify individual care services responses from any report or publication. Ipsos MORI will hold all data securely in accordance with the General Data Protection Regulation 2018.

Any questions?

If you have any questions or would like any further information regarding the survey, please do not hesitate to contact the Ipsos MORI research team (Sanah Saeed Zubairi or Sara Davidson) on 0808 238 5376 or by email at [email protected].  You can also contact the Project Manager at the Scottish Government, Sasha Maguire on 0131 244 0563.

 

Thank you very much for your help with this important research.

Highland Care Information & Recruitment Events

Scottish Care have been involved in the organisation of a number of events taking place in the Highlands from 22-26 Jan. The purpose of these events is to promote recruitment and provide information about care.

Recruitment Fayre organiser Julie Fraser, Care at Home Development Officer explains the aims:

“The idea is to provide information about what support and services are available for local residents and how they can be accessed. In addition, we want to show jobseekers that there are considerable opportunities for them to work in their own communities in a flexible way.

“From entry level to more senior positions, these opportunities will include caring jobs from care support workers for people of all ages to domiciliary care jobs caring for people in their own homes.

“Many of these jobs are flexible and can fit around childcare arrangements. In many instances, no qualifications are required and they are open to drivers and non-drivers, with many jobs allowing people to work close to home.

“And there are not just opportunities for jobseekers. There is also considerable scope for volunteers to help out in the care at home sector if people want to put something back into their community.”

To read the full news release on this initiative please click here.

Further details are set out in the leaflet below:

The Four R’s event: 15 March 2018

The Four R’s: Exploring recruitment, retention, regulation and representation in the Scottish social care sector

 Thursday 15th March 2018 – 10.00am – 3.30pm

The Hilton Hotel, 1 William Street, Glasgow, G3 8HT

Throughout 2017, recruitment and retention challenges have intensified for care homes and care at home organisations throughout Scotland.  With the demand for adult social services increasing - how can providers best achieve the requirements of the new National Health and Care Standards, meet regulatory and registration qualification requirements and attract and retain a dedicated, compassionate workforce?

This is a practical workshop designed for owners, managers and supervisors working in care homes and care at home organisations, as well as front line workers.  Attendees will learn about new national developments relating to ‘The Four R’s’ and the latest Scottish Care report will be launched. 

Due to the nature of this subject, this is shaping up to be an extremely popular event. We would therefore be very grateful if you could book your place by Wednesday 28th February.  If there is anyone else who you feel would like to attend (either within your organisation or external), please send their contact details to [email protected] and an invitation will be sent to them. 

There is no charge to attend this event.  However for operational reasons we may charge those who have booked and do not attend a fee of £25.00.  If after you have booked you are unable to attend please inform us as soon as possible and at least 48 hours before the event.

Over the coming weeks we will be sharing updates and information about the event on the Scottish Care website www.scottishcare.org and Twitter @scottishcare using the hashtag #C4RE

Please do not hesitate to contact the Workforce Matters team or the Scottish Care office if you have any questions or would like additional information. 

Make sure you also take part in Scottish Care's 4R's survey by Wednesday 31 January

Media Statement: New survey highlights extent of home care fragility in Scotland

A fresh warning has been issued to national and local government about the consequences of failing to support home care services across Scotland.

Scottish Care, the representative body for independent providers of social care, is calling for a renewed approach to supporting and funding care at home services in 2018 to prevent the collapse of the sector, which would have a huge impact on many of Scotland’s most vulnerable citizens.

The warning comes on the back of new survey data published by Scottish Care today (THURS 11 JAN) which shows that:

  • Nearly 40% of care at home services handed work back to Local Authorities in 2017 on the basis of sustainability and capacity
  • Half of home care services did not apply for contracts offered by their Local Authority in 2017 on the same grounds
  • 86% of home care services are concerned about their sustainability and survival in 2018, with nearly a quarter extremely concerned

The responses to the survey, which was undertaken in the week before Christmas, represents nearly 6,000 home care staff delivering 133,000 hours of care to over 12,000 people per week.

Scottish Care’s Executive and National Committees will meet today in Glasgow to discuss these findings and their implications for the ongoing care of adults and older people in their own homes.
Speaking ahead of this meeting, Scottish Care CEO, Dr Donald Macaskill, said:

“Unfortunately, these findings only serve to consolidate what we already know and what we have been telling Scottish Government, Health & Social Care Partnerships and commissioners throughout 2017.

“We are not crying wolf when we stress the precarious nature of home care in the current climate, with the results of this survey emphasising how genuinely close to collapse we are in Scotland.

“It shows that half of the services we represent feel unable to compete for contracts because the rates and conditions at which they are set by Local Authority make the delivery of dignified care impossible to sustain. And of those who do try to make it work, 40% are forced to hand that work back because it is not viable to continue operating.

“It means we have a huge number of home care services willing and able to provide high quality care in people’s own homes but who are stifled from doing so by a drive to the bottom by Local Authorities in terms of pay and conditions offered to those services delivering that care. The inability of services to recruit and retain staff and to pay them a good wage further cripples these essential services. We are faced with a reality where a quarter of services are not sure they will still be operating this time next year.

“The present crisis being faced by the NHS is being made much worse by the failure to integrate properly, and to dedicate equal resource and focus to social care. We can no longer tinker around the edges of social care – the challenge needs to be grasped with both hands and driven forward by a political will to ensure there are a range of high quality, sustainable services available in people’s communities which also offer attractive careers for the 1 in 13 Scots who are employed in social care.

“If this doesn’t happen now, the consequences are enormous for health and social care, for the economy, for jobs and most importantly, for the tens of thousands of individuals and families who rely on this type of support.

“It is all very well to join up health and social care systems on paper and as structures. But real partnership which puts people at the centre needs to be worked at not just spoken about. We need to work very hard in 2018 to ensure we still have a social care system able to care for our vulnerable older citizens. At the moment this survey suggests that there are worrying signs that we will not.”

To read the full report, click here.