Entries now open for the 2022 Care at Home & Housing Support Awards

We are pleased to announce that we are now accepting entries for the 2022 Care at Home & Housing Support Awards!

This is the perfect opportunity to recognise the achievements of providers, staff and service users in the Care at Home & Housing Support sector. The awards ceremony itself will be hosted in Radisson Blu on Friday 13 May 2022.

There are 10 different award categories to enter including:

  • Emerging Talent Award
  • Care Services Coordination/Administration Award
  • Care Learning Award
  • Leadership Award
  • Outstanding Achievement Award
  • Care Worker of the Year
  • Palliative & End of Life Care Practise Award
  • Technology & People Award
  • Provider of the Year
  • Positive Impact Award

Award entry deadline: COP Friday 28 January 2022

Good luck everyone!

Towards a Scotland that cares report

Care focus needed in national vision, report highlights

A new UWS-Oxfam Partnership report proposes a blueprint for a National Outcome on care to add to the National Performance Framework, backed by leading organisations, including Scottish Care.

A new national focus on care, care workers and unpaid carers is required, a report by the University of the West of Scotland (UWS)-Oxfam Partnership has identified.

The release of the report ‘Towards a Scotland that cares – a new National Outcome on Care for the National Performance Framework’, coincides with National Carers Day; and warnings from leaders in Scotland’s care sector that it is facing a very difficult winter.

The report highlights that none of the 11 existing National Outcomes within Scotland’s National Performance Framework, which are focused on care, carers and care workers.

The report, created in consultation with care workers, unpaid carers and organisations which represent them, provides a detailed blueprint for the addition of a new National Outcome on care to ensure the Framework enables Scotland to “truly become a country that cares”.

Dr Hartwig Pautz, Senior Lecturer in Social Sciences at UWS, said: “Creating a new outcome dedicated to care would make Scotland one of the first countries to do this. Our report acknowledges that in recent years, significant and welcome policy has been developed in Scotland relating to diverse aspects of care; however, it highlights that an integrated National Outcome pulling everything together is urgently needed.

“By adopting a new National Outcome on care, bolstered by a robust monitoring framework, Scotland would be in a significantly improved position to measure whether it is valuing, and investing in its many care workers, unpaid carers and those experiencing care.”

Dr Chloe Maclean, Lecturer in Social Sciences at UWS, said: “The findings of this report are particularly important within the context of the Covid-19 crisis and how it made visible the problems concerning care in its unpaid and paid forms – care should therefore be an essential, core element of the National Performance Framework.”

Each of Scotland’s National Outcomes is underpinned by a series of performance indicators, to measure and drive spending and policy progress. The report suggests wording for a new Outcome on care, as well as a series of linked indicators to monitor success. The proposed Outcome covers the full spectrum of paid and unpaid care both for adults and children and for those with and without additional support needs.

In 2022, the National Performance Framework will start to undergo a comprehensive review process. The report authors, backed by Oxfam Scotland, Scottish Care, One Parent Families Scotland, the Scottish Women’s Budget Group, and Carers Scotland, argue that this is a major opportunity to anchor a new Outcome specifically on care in the Framework.

Jamie Livingstone, Head of Oxfam Scotland, said: “The current winter crisis facing Scotland’s care sector clearly requires immediate political intervention, but it also requires long-term vision, strategy and leadership if Ministers are to avoid simply lurching from one crisis to another while leaving those delivering care to continue to pay the price.

“The fundamental problem is that people in Scotland who care for others, whether paid or unpaid, and whether for adults or children, have been undervalued and under rewarded for far too long. For too many people that results in personal and economic costs, including poverty. This systemic undervaluing of care is inextricably linked to the fact that care work is overwhelmingly carried out by women.

“Scotland has a chance to show that it doesn’t need to be like this while setting a ground-breaking international example. This research places a blueprint for a new National Outcome to drive and track long-term change on the table. Now all that’s needed is the political vision to test and deliver it.”

Read the report here

‘The Ingredients for Growth’ – Care Providers Experience of Regulation & Oversight

Today, Wednesday 24 November, 2021, the findings of a survey to care providers on their experience of regulation and oversight have been released in our report ‘The Ingredients for Growth’.

Imagery can help us to understand purpose, value and context; just as new shoots require certain ingredients to grow, improvement in care and support can only happen when the conditions are right.

For many, it has felt like the oversight arrangements introduced in May 2020 have created confusion in the landscape leaving the bodies involved trying to justify their purpose. Key themes running throughout the report are the need for clarity in the role and function of all parts of the system, and greater partnership working and consistency which includes recognition of sector expertise. Worryingly, this experience detracts from prioritising the needs and wellbeing of those in receipt of care and support.

Care providers raised several areas where oversight and regulation has failed, highlighting a serious lack of understanding of the context within which the care sector is providing support. This is evidenced through providers commenting on increasingly clinicalised approaches which disregard the distinctive role and purpose of social care; inconsistencies in grading; and a lack of objectivity and consideration given to the effects of the pandemic on the sector, not least on the morale and wellbeing of the workforce. While there have been positive experiences with oversight and regulation, these are often dependent upon relationships with the individuals involved. Interventions rarely recognise the work and changes that have happened over the past 20 months and heightened scrutiny increases challenges for staff and residents alike.

Going forward, a co-produced review and articulation of the purpose and function of regulation and oversight arrangements should be undertaken. Care and support are about people not systems; the review therefore must have a fundamental focus on creating the conditions for achieving the health and social care standards and the human rights-based approach which they embody. The process must recognise existing legislation, sector expertise, and the conditions required to implement arrangements and changes effectively. Scottish Care will continue to work closely with the Care Inspectorate via a longstanding joint working group and welcomes an invitation from the Chief Nursing Officers Directorate at Scottish Government to co-chair a short life working group to define and implement future solutions.

Insurance Webinar with ABI & BIBA – 25 November

We are hosting an Insurance Webinar on Thursday 25th November at 2:00 pm with the Association of British Insurers (ABI ) and British Insurance Brokers Association (BIBA).

In this session, Alastair Ross (ABI) and Alastair Blundell (BIBA) will be talking about their jointly published new guidance for care home operators on accessing Public Liability and Employer’s Liability insurance in the current market.

View the guidance here

We are aware that members have expressed concerns over large premium increases and reduced number of insurers willing to insure services.

Members will also get the chance to find out more about this and to ask any questions they may have.

Please come along to this important session.

Details will be available on the Members Area of this website.

Disclosure Scotland & Release Scotland Webinar – 18 Nov

We will be hosting a webinar with Disclosure Scotland and Release Scotland. The aim of this session is to give care providers further information and confidence when making decisions employing care workers.

Scotland is facing a hiring crisis with record vacancies and unique challenges presented by COVID and BREXIT. Hear from organisations such as Release Scotland on the latest developments in hiring, accessing wider talent pools, Disclosure Scotland is committed to helping employers in the care sector make safe and fair recruitment decisions. A Disclosure Scotland background check should not always be seen as a barrier to employment.

Come and learn more at our upcoming webinar, taking place on Thursday 18th November, 2pm. Details to join this session will be available on the Members Area of this website.

Climate Change and Social Care Collective – Hot Report 3

On October 20th 2021, the Health and Social Care Academy (a programme of the ALLIANCE) and Scottish Care held the final event of the ‘Climate and Social Care Collective’ roundtable series.

The roundtable was focused on short, medium and long term objectives as it relates to climate action in the social care sector to help determine where immediate priorities should lie and how we can most effectively share our set of principles and calls to action to share with stakeholders following COP26.

The event was chaired again by Scottish Care’s National Director, Karen Hedge, who set the scene and placed the discussions within the wider context of transformational change.

Our first speaker was Lukas Hardt, Policy and Engagement Lead from the Wellbeing Economy Alliance (WEAll Scotland). Lukas spoke about what social care means in a wellbeing economy and what social justice looks like on a healthy planet. A wellbeing economy is comprised of four main principles – purpose (what is the economy designed to do and whether it is fit for purpose), preventative (an economy designed to deliver things the first time round), pre-distribution (wages and income that reflects social value people bring to the economy) and people-powered (change built on meaningful participation and community-organising). He highlighted how social care serves important human needs; it is a sector with relatively low carbon intensity and creates [green] jobs yet doesn’t get the growth it should, related to its’ constant undervaluing. Reforming the economy is a climate action, as improving how people are valued in turn promotes a more equitable society.

Our second speaker was Allan Crooks, Programme Manager, Energy and Low Carbon Heat from Zero Waste Scotland. Allan discussed current regulation structures, policy outcomes in areas relevant to social care (such as transport, buildings, waste) and how they relate to circular economics, the need to offset residual emissions in the sector, and current outcome indicators. We must address people, places, kickstart investment with long term market and regulatory frameworks that provide economic opportunity to better support the sector. There are several government delivery programmes such as cash back projects and small and mid-size enterprise (SME) loans available as support mechanisms to help deliver Scotland as a low carbon country. More of this information can be found in Scottish Government’s Net Zero Strategy as well as in Zero Waste Scotland’s Support Services page.

During the Q and A session, panellists were asked about the cultural shift required to have a society where health, wellbeing and sustainability is better understood and valued, encouraging cross-sectoral buy-in to address such broad issues such as transport and energy, and how to make information more accessible when learning where you can make an impact.

Examples of knowledge sharing platforms included NHS portals where good projects and procurement sit. While there would be definite interest and buy-in from the sector to adapt examples from other sectors to social care, it raised questions about how to accomplish this when the sector requires other conditions be met, not least on issues of recruitment and retention, fair pay, and contracts.  We want to set achievable standards in a sector (where procurement is largely market driven) with cross-sector buy-in. It needs to be easier for the sector to incorporate sustainable practice without sole pressure on individuals.

In our breakout discussion groups, we asked attendees to comment on the set of principles, co-written by the ALLIANCE and Scottish Care, that we believe Scottish Government should adopt in order to develop actions that can concretely be taken to deliver social care in a changing climate. These included:

  1. Human  rights and  equalities – Recognise that climate change is one of the greatest threats to human rights and guarantee a rights, intersectional and equality based approach for individuals who work in and receive care and support in a changing climate.
  2. Person  centred – Ensure that the rights, needs and preferences of people receiving and delivering care are at the heart of discussions surrounding climate impacts and action. Individual choice must be central to policy, practice, and delivery.
  3. Sustainable  and resourced - Investment in social care supports a greener, more sustainable sector. In turn, the sector must be well-resourced to ensure that any environmental commitment is underpinned across the sector.
  4. Collective, joined up  and interconnected – Develop cross-sectoral, collective, and joined up approaches that enable meaningful, sustainable, and long-lasting change to take place with understanding that the social care sector does not sit in isolation.
  5. Valuing care - Enable the highest potential of the social care workforce by supporting empowering and valuing the workforce for the distinct work they do. Prioritise investment in the workforce through improved salaries, upskilling and retaining talent and investing in their health and wellbeing.
  6. Participation – Empower, recognise and value the voices of those delivering and receiving care in decision making processes

A narrative commonly heard is that individuals need to be more proactive in offsetting their carbon footprint or taking action to help reduce their environmental impact. While climate-conscious individual choices are important, it is not nearly enough. We need collective action at every scale – from local to national (to global) – because private individual actions don’t create change at a sufficient rate to affect the problem in a timely manner.

Radical and transformational change is required. Bridging the gap between principles, action and the changes that need to happen in the wider system will involve changes to law, policy and practice. As citizens, we are connected to social and political systems and within the sector we will continue to demonstrate how incorporating social care in the climate debate needs to be a priority.

More information about the development and purpose of the roundtables can be found in Hot Report 1 and details of the second event on innovation and solution in Hot Report 2

Preferred Supplier Webinar: CareLineLive – 11 November

We are pleased to welcome members to our series of webinars from Scottish Care Preferred Suppliers.

You can find out more about our Preferred Suppliers here.

This session will be hosted by CareLineLive on Thursday 11 November at 2:00 pm.

This session looks at ‘The Benefits of Recording Patient Welfare Data Digitally’

Join us for this webinar which offers you the chance to understand the benefits for each person within the circle of care of going digital using software to record patient welfare information.

The discussion will focus on each end user, direct or indirect, managers, carers, service users and their families. We will talk about how digitalisation works holistically to help with the efficiency of how a business is run, strengthening information sharing, and importantly improving the quality of person-centred care and outcomes for service users.

Merina, a former home care agency owner, now part of the CareLineLive team and Josh, MD of CareLineLive, will provide examples of how a home care agency can use tools such as assessments and observations to help manage the wellbeing of a service user and ensure responsive care can be given, helping to reduce hospital admissions.

Plus, there will be a chance to ask questions on the topics discussed.

Details to join this webinar will be available on the Members Area of this website.

Finalists announced for Care Home Awards 2021

We are delighted to announce the finalists in the 2021 Care Home Awards. Thank you to all who submitted nominations and congratulations to all who have been shortlisted!

Winners will be announced at an evening Awards Ceremony, hosted by Michelle McManus and Dr Donald Macaskill. Please note that due to Covid-19, this event has been rescheduled from Friday 19 November 2021 to Friday 1 April 2022.  More information on the Awards Ceremony itself and tickets will be available shortly.

Preferred Supplier Webinar – Focus Business Consultancy (4 Nov)

We are delighted to welcome Focus Business Consultancy to our Preferred Supplier webinar on Thursday 4  November at 2:00 pm. This session will be hosted by Steve Wilson, founder and owner of Focus Business Consultancy, and will focus on how he could provide consultative business energy advice to members.

Details for this session will be available on the Members Area of the website.

The commercial utility brokerage industry is unregulated and often seen as pushy and sales driven.

Steve is a business professional and has a 30-year background providing business owners with clear, non-jargoned advice.

He provide quotes, comparisons and industry insight into the often-misleading energy industry and has a track record of sourcing better contracts for all sizes of businesses and types of industry UK-wide.

There is no cheap energy – as in poor quality or sub-standard – but there IS cheaper energy to be had.

Current News – gas rises and electricity is shocking

September saw a bit of a media frenzy about a sudden sharp increase in both electric and gas prices and – for the first time in many years – the energy market closed for the day after many of the UK’s bigger suppliers pulled-out of accepting any new contracts or renewals until things had partially stabilised.

Here are the September energy news highlights behind this:

  • There was a major fire at the interconnector in Kent where the UK links to the (mainly nuclear-generated) electricity which we bring-in from France via a cable which runs across the English Channel.  Whilst it was completely offline for a period it is now anticipated to stay partially offline until March of 2022 spiking fears of shortages for the UK in the coming Winter months.
  • There were additionally some unplanned outages in the French system in September.
  • The Norwegian gas fields also had a few unplanned outages. Again the UK imports gas from Norway which is used to generate electricity in the UK.
  • Due to the increases in gas prices a large UK supplier re-started a coal-powered power station as coal was cheaper than gas to generate electricity.
  • Asia has had quite a severe Winter which means that Japan have been buying-up a lot of the available Liquid Natural Gas which created a shortage.
  • There was a hurricane on the Gulf Coast of the USA which delayed oil tankers by several days.
  • The weather was mild which impacted wind-generated electricity.

Here is a general overview of where the UK is in relation to energy and pricing:

  • Energy prices closely follow the price patterns of other material prices like oil, wood, steel, carbon etc.
  • Prices have been steadily increasing since February 2021 and are expected to continue to rise until Spring/Summer of 2022.
  • Recently the UK’s “grid” (for electricity) has been running at closer to capacity than is desired at this time of year – a cold snap or a harsh Winter coupled with a further pandemic lockdown could put real pressure on the grid’s ability to cope.
  • Geo-political events also impact energy prices and confidence eg Brexit issues, the UK winning or losing major contracts etc.

All of the above, whilst not particularly positive, help illustrate where having a competent energy consultant and brokerage involved to discuss your energy requirements and source the market for the best available contracts for you can be of administrative and financial benefit.

This leaves you to do what you do best – running YOUR business.

Find out more about Focus Business Consultancy via the video links below or through their website here.

Care Home IPC Manual Webinar – 28 October

We are hosting a webinar with our Transforming Workforce Lead, Dr Jane Douglas and Jackie Dennis, Senior Improvement Adviser (IPC Focus) from the Care Inspectorate to discuss the Care Home IPC Manual. This webinar is scheduled for  Thursday 28th October, 2:00 pm.

This webinar will help members better understand the process of the IPC Manual & Cleaning Schedule. This session will be in a meeting format to allow members to interact with our speakers and to ask any questions. We are keen to find out how members are getting on with the manual and what they might find difficult.

If you have any questions for this webinar session please send to [email protected].

Details to join this session will be available on the Members Area shortly.