Workforce Matters eBulletin – January 2020

Happy New Year!

Workforce Matters is the workforce planning and development arm of Scottish Care.  As well as sharing relevant and up to date information about workforce and learning opportunities across the country, we also want to know more about your organisations learning and development needs, particularly those relating to regulatory, Care Inspectorate and SSSC requirements.

Please don’t hesitate to get in touch if you have any questions about your organisational workforce needs or would like further information about learning and development opportunities available to Scottish Care members.

Caroline Deane – Workforce Policy & Practice Lead

[email protected]

News and Events

Scottish Care Workforce Matters Focus Groups – An Open Call for Managers and Supervisors in Social Care

Workforce Matters will be holding a number of focus groups in February, initial dates below, and wish to invite Social Care Managers and Supervisors to attend. These focus groups aim to gather opinions and feedback on the most important issues and challenges currently facing those working in both of these roles.

Following the focus groups there will be a brief survey sent out to all members requesting additional feedback based on the information and responses provided. The information gathered during these focus groups and from the survey responses will then form the basis of our next workforce event taking place in April.

Focus groups dates;

• Tuesday 4th February 2020 10am-12pm St Stephen Renfield Centre, 260 Bath Street, G2 4JP
• Wednesday 19th February 2020 2-4pm Randolph Hill Group, 31 Dunedin Street, Edinburgh, EH7 4JG

Please use the link below to register or contact [email protected]

Scottish Government Adult Social Care recruitment campaign

The Scottish Government are launching a national recruitment campaign aimed at frontline workers in adult social care (ASC) on 27th January 2020 and this campaign will run for 8 weeks.

As we are acutely aware, recruitment pressures have been increasing in the social care sector particularly for frontline workers. This campaign is in response to these pressures, and to the National Health and Social Care Workforce Plan which includes a recommendation to deliver a national recruitment campaign to promote social care as a meaningful, valued and rewarding career choice. This campaign aims to attract new recruits into the social care sector, in particular in care homes, care at home and housing support.

Please follow the link below for further details of the campaign.

Bereavement Charter Consultation Events

• Friday 21st February 2020 10am-12pm (Venue to be confirmed)
• Friday 13th March 2020 10am-12pm (Venue: NES Edinburgh)
• Monday 23rd March 2020 10am-12pm (Venue: NES Edinburgh)

Scottish Care has been working with stakeholders and key partners to develop a Bereavement Charter for adults and children in Scotland. The main aims of the charter are to set out clear rights and expectations that any individual living in Scotland should expect to be met following a bereavement and loss.

There will be three consultation events that we are asking care providers and others with a vested interest to attend and participate in developing the final bereavement charter that will be adopted across Scotland.

To register your attendance at one of these events please contact [email protected]

Free NHS Healthy Working Lives ‘Managing Stress at Work’ Event – February 2020 in Glasgow

This is a free NHS event to promote their new, free “Stress at Work” online learning course and will include talking through the relaunched, stress survey tool, “Work Positive” for employers.

Both can help social care providers to improve understanding of stress in their organisations; what can cause it (inside and outside of work) and how to identify key issues.

To be added to the mailing list and to receive further details please email: [email protected]

SSSC Upcoming Events – Registration for these events can be found at SSSCNews.uk.com

5th February Glasgow

Don’t Panic – The hitchhikers guide to innovations in learning

11th February Edinburgh

Supporting Improvement learning in Scotland’s Social Services

17th February Glasgow pm and 19th February Dundee am & pm

Staying Secure online in health and social services

Care Inspectorate Complaints workshops – Date of 29th January (Postponed) – details to follow of new date in February

The Care Inspectorate are holding several workshops in the new year for providers to attend and get helpful information around the complaints process.  This will include the process that the Care Inspectorate use when deciding who will process the complaint for example when they pass complaints back to providers to investigate and deal with.

These workshops will consist of 3 hourly sessions and will be held in various locations around Scotland to make them as available as possible for providers to attend.  Providers will also be given guidance on processing complaints and how best to deescalate issues and concerns from Services users and family members.

Individual Training Account Funding now open

This year Skills Development Scotland (SDS) will fund 10,000 training accounts. Once this target is met the fund will close, so applications must be sent in soon.

ITAs are available to help develop skills for work. If the eligibility criteria are met there is up to £200 towards a single training course or training episode a year.

Response from SSSC regarding members questions during the Registration webinar

Calum Smith in the registration team at SSSC has responded to the questions that were posed by members during the registration webinar last year.  This also includes information around accessing additional funding for social care worker qualifications.

You can find Calum’s response in ‘Past Scottish Care Webinars’ under ‘Useful Downloads’ in the Members Section of this website.

Calum advised during the webinar he is available to be contacted directly by providers to give ongoing support and to answer questions and queries in relation to registration.  Jenni Tait in the registration team at SSSC has also advised she can be contacted to discuss registration concerns.  Contact emails for Jenni and Calum are below:

[email protected]

[email protected]

Care Inspectorate CAPA Programme

The Care Inspectorate are now on the home straight with the CAPA programme and the team are looking ahead to finish up in April 2020.

They are currently focusing on plans to ensure:

  • good endings for care professionals, services, providers, partnerships, community connections and of course the CAPA team
  • the spread and sustain of the ‘move more often’ message

 

The Care Inspectorate are asking for some feedback on;

What would you like us to think about or focus on as we plan for these next stages?

You can respond to me at [email protected] and I will ensure all responses are forwarded to the team or get in touch with them directly via their Twitter and Facebook page.

New Scottish Government Guidance and FAQ’s on Managing Self-Directed Support and Power of Attorney for Adults with Incapacity

The guidance and FAQ’s are aimed at care professionals and were developed with assistance from the Scottish Government’s Adults with Incapacity Team.

Please see links to the guidance and FAQ’s below

Scottish Government – Skills into Scotland Newsletter

Overseas Skills Recognition processes in Scotland

This project is developing a national skills recognition service which builds from Recognition of Prior Learning (RPL) processes.  The RPL process will evidence the skills, qualifications and experience gained in countries beyond the UK.  The longer-term ambition is to adapt the process for use by the Scottish population as a whole.

It is essential that all aspects of the process are trusted by employers, education providers and those seeking to get recognition for their skills and experience.  The model is based on bench-marking skills and experience gained overseas against the Scottish Credit and Qualifications Framework.

Enriching and Improving Experience: new palliative and end of life care toolkit resource from SSSC

The new palliative and end of life care guidance toolkit aims to provide health and social care workers with clear links, guidance and connections between the Enriching and Improving Experience Framework at the informed level and the required register-able qualifications which are considered integral to the delivery of high quality palliative and end of life care.

You can access the toolkit by following the link below:

Updated guidance to support the real living wage commitment for adult social care workers

Please follow the link below to a letter from Ms Freeman, Cabinet Secretary for Health and Sport and Cllr Peter Johnston , COSLA Health and Social Care spokesperson, with updated guidance on the shared commitment to support payment of the real living wage to everyone delivering adult social care in Scotland.

NES Project Lift – Community Events open – invitation to Social Care colleagues

NHS Education for Scotland are keen to share the details of Project Lift and their community events that are free and open to those working in the social care sector.

Please follow the link below for further information around the project and upcoming events:

Nursing

Exploring and developing Palliative and End of Life Care SCQF 7

The content of the course is based on the NHS Education for Scotland Palliative and End of Life Care Framework at Skilled Level.

For more details and /or informal discussion about the module please contact:

Jacqui Allison Perth College UHI email: [email protected]

Telephone:01738 877601

Healthy Working Lives NHS Funding available

Healthy Working Lives is a very useful website that gives access to information and training courses for the social care workforce and has funding available from the NHS.  Mentally Healthy Workplace training has been developed by Healthy Working Lives specifically for managers and supervisors. This course is delivered through blended learning and before attending you must complete the Mentally Healthy Workplace eLearning course.

 Use the Flexible Workforce Development Fund to support Career Opportunities

The Scottish Funding Council have released guidance around the use of the flexible workforce development fund.  They have confirmed that qualifications in social services, including those which meet SSSC registration requirements, are eligible.

Part Time Fee Grant for Social Services & Healthcare Qualifications

SSSC have working with Students Awards Agency Scotland (SAAS) and NHS Education for Scotland (NES) to produce a new leaflet to help better understand and raise awareness of the Part Time Fee Grant.

The leaflet lists some of the child, health and social care qualifications at SCQF level 7 to 10 that can attract a funding contribution.

For further information please access the leaflet using the link below:

Modern Apprenticeship funding available through Skills Development Scotland

We are pleased to advise that Skills Development Scotland funding has been allocated to training providers for Modern Apprenticeships and this includes funding for staff who are aged over 25.

Workforce Groups

Our Workforce Groups each run quarterly throughout the year and, as ever, we are really keen to have the involvement of our frontline colleagues and more provider participation.  Details of the next dates are listed below:

Joint Scottish Care/SSSC Regulatory Forum

The next meeting will take place on Tuesday 21st January 2020 between 10.30am and 1pm.  This meeting will take place at Baillieston Community Care, Parkhead School House, 135 Westmuir Street, Glasgow, G31 5EX.

The Regulatory Forum explores how regulation of our services impacts upon them and our workforce. SSSC, who co-chair, advise and guide on new initiatives with providers being able to highlight challenges and solutions on topics such as registration, SVQ, qualifications and training among many others.  We are also delighted to welcome Liz McPake from the Care Inspectorate who will be available to answer questions around improvement, health and social care standards and inspection requirements.  More input from frontline colleagues and providers can only increase our effectiveness, so please come along.

Scottish Care/SSSC Promoting Excellence in Dementia Group

The next meeting will take place on Thursday 20th February 2020 (This date has been changed) between 10:30am and 12:30pm. The venue has still to be confirmed.

This group allows anyone with an interest in the care of people living with dementia to explore the Promoting Excellence Framework, training opportunities, best practice and hear updates from several different types of services on how they are encouraging and implementing the Framework within their own organisations.  It is always great to have people involved in the direct delivery of dementia care and hear the challenges and successes experienced daily in their work.

Leadership, Learning and Improvement Group

The next meeting will take place on 25th February 2020 10:30am-12:30pm.  This meeting will be held at the SCVO offices, Brunswick House, 51 Wilson Street, Glasgow, G1 1UZ.

This group has a format based loosely round the principles of Action Learning Sets.  For those if you not familiar with action learning please see some background information below.

Briefly this will involve

  • One person bringing a ‘wicked issue’
  • The group listening, without interruption, to the person presenting their issue
  • The use of open questions to gather more data
  • The group discussing potential options whilst the presenter listens in
  • Actions being identified that may offer change
  • The group is updated at the next meeting as to the impact /outcomes of the actions

People felt that this would offer the insights and support that people value most about being in a space with colleagues from across sectors and supports the group getting to know more about the skills held within the group.

We are always looking for more people to come along, particularly frontline colleagues so please do get in touch.

Scottish Care Palliative and End of Life Care Group – for care home & care at home organisations

The next meeting will take place on 4th February 2020, 2 – 4pm at Renfield St Stephen’s Centre, 260 Bath Street Glasgow G2 4JP.

We are always looking for more people to come along, particularly front-line colleagues.

We greatly appreciate the support of those organisations who have previously hosted our Workforce Groups, with thanks to those hosting the upcoming meetings.

If you would like more information about any of these forums please contact [email protected]

Resources

SSSC Career Pathways Website

The SSSC have developed a fantastic new website dedicated to promoting a career in social care with career stories from those currently working in care.  This website looks to highlight the #lifechangingwork that those working in social care do and to promote social care as a sector with positive career choices and opportunities.

NOS Navigator / Skills sets

This online resource is there to support employers, managers and staff members to identify the most appropriate SVQ units to undertake.  The NOS Navigator is a simple and easy to use tool to help navigate around the national occupational standards for social care services.

The SSSC Learning Zone

The SSSC Learning Zone is an extremely useful resource for keeping your practice up to date.  It includes free to use learning apps covering subject areas such as dementia, adult protection and medication. There is also a career development toolkit which may prove useful to members keen to develop career pathways within their organisations.

SSSC News

Keep Up to Date with all SSSC related news, events and resources at SSSCNews “The online magazine for Scotland’s social services.”

 


 

Consultation meetings on future delivery of social care in Scotland

Our media partner – healthandcare.scot – are keen to gather the insights and opinions of Scottish Care members on the Health and Sport committee’s inquiry into social care for adults.

Healthandcare.scot will be hosting consultation roundtable meetings in different areas of the country including Ayr, Inverness, Motherwell and Fife. We invite Scottish Care members to attend these meetings.

From these consultations, healthandcare.scot will be able to

  • gather insights to allow us to run a series of reports from those on the front line of social care delivery in Scotland, examining their challenges, ambitions and vision for best future delivery;
  • support Scottish Care to engage its members in four parts of the country on these issues, helping to further inform Scottish Care’s own response to the inquiry;
  • demonstrate the role that healthandcare.scot can play in running consultative roundtable events.

Find out more about the Health and Sport Committee’s Social Care Inquiry here. 

For more background information on reforming adult social care support click here. 

Meeting details

Fife – Monday 10 February, 2:00 pm – 4:00 pm

Venue: Brightside Cafe, Bandrum Nursing Home, Saline, Fife, KY12 9HR

Motherwell – Tuesday 11 February, 10:00 am -12:00 pm 

Venue: HRM Homecare, 11 Hagmill Road, Coatbridge, ML5 4TD

Ayr – Tuesday 11 February, 2:00 pm – 4:00 pm

Venue: Scottish Care Office, 25 Barns Street, Ayr, KA7 1XB

Inverness – Wednesday 13 February, 11:00 am – 1:00 pm

Venue: The Spectrum Centre, 1 Margaret Street, Inverness, IV1 1LS

If you are interested in attending these consultation meetings please contact Verity Monaghan at [email protected]

The Future of Self-directed Care in Scotland Round Table – 12 February

 

Glasgow Caledonian University invite all interested people to attend a round table discussion event taking place at their campus on Wednesday 12 February 2020. This event looks to explore the Scottish Social Care Act and the resulting approach to self-directed care.

Scottish Care is delighted to collaborate with GCU to run this event, along with SIKE (Social Innovation Knowledge Exchange, an Erasmus+ project) and the University of Stirling.

This round table aims to inform the SDS process through collating insights from key stakeholders in order to generate a Briefing Paper on future directions in self-directed care in Scotland.

This event will also see the launch of Scottish Care’s latest SDS research report.

Please see below for invite to this round table event, if you are interested in attending, please RSVP to [email protected]

2.Social Care workshop 12 February 2020

Scottish Care Workforce Focus Group – 4 Feb

I would like to invite you to attend one of our Scottish Care Workforce focus groups that we are holding in February around current issues and challenges facing Managers and Supervisors working within social care.  The feedback that is provided from you, our members, at these focus groups will then form the basis for the next workforce event that we will be having in April, details to follow.

The first focus group is being held in Glasgow on the 4th February 2020 between 10:30am-12:30pm at the St Stephen Renfield Centre, 260 Bath Street, Glasgow, G2 4JP.

Please can anyone interested in attending contact me at [email protected] to book a place.

As always your feedback and assistance is hugely appreciated and will be used to inform our research which will then be compiled into a Scottish Care workforce report for care providers and major stakeholders within the care sector including Scottish and local government to help to drive positive policy changes.

We will also be asking care providers to share their own stories of working as Managers and Supervisors in social care and the many demands and challenges that are currently being faced.  I would ask where possible Managers of services bring Supervisors and Team Leaders with them to this focus group so that we are hearing directly from front line workers.

Thanks

Caroline Deane

Workforce Policy & Practice Lead

Scottish Care Workforce Focus Group – 4 Feb

I would like to invite you to attend one of our Scottish Care Workforce focus groups that we are holding in February around current issues and challenges facing Managers and Supervisors working within social care.  The feedback that is provided from you, our members, at these focus groups will then form the basis for the next workforce event that we will be having in April, details to follow.

The first focus group is being held in Glasgow on the 4th February 2020 between 10:30am-12:30pm at the St Stephen Renfield Centre, 260 Bath Street, Glasgow, G2 4JP.

Please can anyone interested in attending contact me at [email protected] to book a place.

As always your feedback and assistance is hugely appreciated and will be used to inform our research which will then be compiled into a Scottish Care workforce report for care providers and major stakeholders within the care sector including Scottish and local government to help to drive positive policy changes.

We will also be asking care providers to share their own stories of working as Managers and Supervisors in social care and the many demands and challenges that are currently being faced.  I would ask where possible Managers of services bring Supervisors and Team Leaders with them to this focus group so that we are hearing directly from front line workers.

Thanks

Caroline Deane

Workforce Policy & Practice Lead

UWS Pre-reg Nursing Programme Webinar

Scottish Care were delighted to have Tom McEwan (Practice Learning & Partnership Lead – School of Health & Life Sciences, University of the West of Scotland) as a guest speaker on our latest webinar.

During this informative session, Tom provided an update about the new NMC standards for student nurses which will go live from September 2020, as well as their new Pre-Reg Nursing Programme.

He also highlighted a care home placement pilot the UWS are proposing around their campus areas (Ayr, Lanarkshire, Paisley and Dumfries). This includes care home providers that don’t currently support students but are keen to. This pilot will help support independent care home providers to become ready to support students.

UWS are currently looking for care home providers around their 4 campus to nominate themselves to take part in this pilot. For those who are interested, there will VC meetings on Tuesday 11th February across the 4 different university campus. There will be an morning session at 10:00am – 12:00pm and an afternoon session at 1:00 pm – 3:00pm in the following rooms.

Ayr Campus: Room CR1 

Address: University Avenue, Ayr KA8 0SX

Dumfries Campus: Room W12 

Address: Dudgeon House, Bankend Rd, Dumfries DG1 4ZN

Lanarkshire Campus: Room 2.1.10 

Address: Stephenson Place, Hamilton International Technology Park, South Lanarkshire, G72 0LH

Paisley Campus: Room P121 

Address: High St, Paisley PA1 2BE

Please contact [email protected]  or [email protected] to register your attendance by Thursday 6 February.

The next Scottish Care webinar takes place on Thursday 23 January 2020 at 11 am and will be an in-house surgery with our CEO, Dr Donald Macaskill. More information and details to join are now available in the Members Area of this website.

Care at Home & Housing Support Awards 2020 – nominations now open!

We are pleased to announce that we are now accepting entries for our Care at Home & Housing Support Awards 2020!

This is the perfect opportunity to recognise the achievements of providers, staff and clients in the Care at Home & Housing Support sector. The awards ceremony itself will be held on Friday 22 May 2020 at the Radisson Blu in Glasgow and will sure to be an eventful night.

There are 10 different award categories to enter including:

  • Emerging Talent Award
  • Care Services Coordination/Administration Award
  • Care Learning Award
  • Management & Leadership Award
  • Outstanding Achievement Award
  • Carer of the Year
  • Palliative & End of Life Care Practise Award
  • Technology & People Award
  • Provider of the Year
  • Positive Impact Award

We advise you to read our Award Category Guidelines and Tips & Rules before beginning your nomination. You can either nominate via our online form or you can download the Word version and return the completed form to [email protected] before Friday 28 February 2020.

If you choose to nominate online, you will be required to complete this form in one sitting, therefore please download the Word version of the form beforehand to familiarise yourself with it.

We will also be hosting a webinar in February with a ‘How-to guide’ and more tips for nominating. More information and date to follow shortly.

Good luck everyone!

Webinar: In-house surgery – 23 Jan

The next Scottish Care Webinar will take place on Thursday 23 January 2020 at 11:00 am. This session will be a in-house surgery where Dr Donald Macaskill – CEO, Scottish Care – will give an update on what’s impacting the social care sector and will be available to take questions from members regarding areas of concern. 

Link to join: https://zoom.us/j/120397801

Webinar ID: 120-397-801

Making policy: exploring care work and poverty

**Register via Eventbrite here**

The UWS-Oxfam Partnership is inviting a wide range of stakeholders for a discussion about what needs to change in Scotland to ensure we have fair recognition of care work, achieve an equal redistribution of caring responsibility, and ensure the representation of parents and carers in decision-making when it comes to making care policy.

From those working in the paid childcare and health and social care sectors, to parents and unpaid carers of people with additional needs – everyone has a different experience of how important paid and unpaid care work is to our households and communities, but also how it can be undervalued by society and how it can trap people in poverty. The Forum seeks to capture these experiences, in particular from those whose voices are often not heard – members of local grassroots organisations, community groups, health and social care providers, child care providers, and anti-poverty campaigners.

The Policy Forum will focus on the following questions with the intention of informing the UWS-Oxfam Partnership’s research and advocacy agenda. Also, the Partnership hopes that the discussions bring up ideas for collaborative research and advocacy projects between the Partnership and the invited participants and their organisations and communities:

  1. What are the key issues relating to care and work (or care-work) that can mean those with a caring role are at higher risk of poverty?
  2. In relation to these issues, what kinds of evidence drives change?
  3. What research could the UWS-Oxfam Partnership contribute to this topic, in collaboration with participants?
  4. Beyond the evidence: in what other ways can we shift the terms of the debate around care, work and poverty?

The Policy Forum will be highly interactive and participant-led and will be introduced by the following speakers:

Dr Vanesa Fuertes (Researcher at UWS): Vanesa has, in her research on barriers to and disadvantages in the labour market, focused on the impact of care responsibilities on individuals and households, and on the suitability, affordability and availability of care services. She found that both impact on individuals’ current and future finances, careers, and opportunities.

Dr Greig Inglis (Researcher at UWS): Greig has conducted research into the health, wellbeing and post-secondary school expectations of young carers. He used data from the NHSGGC Schools Survey and will discuss the value of secondary analysis of large-scale datasets to generate evidence and argue for policy change.

Rhiannon Sims (Research and Policy Officer, Oxfam Scotland): Rhiannon is leading on Oxfam’s domestic poverty programme in Scotland with its strategic focus on the value of care work. She will share insights from the ‘Four Rs’ approach taken by Oxfam in its international ‘We-Care’ programme and the relevance of this to policy in Scotland.

Dr Hartwig Pautz (Researcher at UWS): Hartwig has conducted research on ‘decent work’ and will address how research evidence was used to lobby the Scottish Government to make changes in policy – also so that people working in the care sector experience higher job quality and so that unpaid carers have the chance to balance their responsibilities with their need for ‘decent work’.

The event is organised by the UWS-Oxfam Partnership. The Partnership brings together academics, the third sector, policy practitioners and other stakeholders to discuss and promote our shared vision of a more equitable, sustainable and socially just Scotland.

**Register via Eventbrite here**

Practical information about the event

This event is free. The Partnership will be able to reimburse travel costs. There will be light lunch provided.

The event takes place in Room P116 in the P Block on the University’s Paisley Campus. The crèche facilities will be in Room G114. Room P116 is best found from the University’s entrance on Storie Street. Room G114 is in the Gardner Building off George Street. Please note – there was no demand for creche places so that they will now not be offered.

Please find a campus map here: Campus map Paisley. P Block can be found on the second page, at the centre of the Campus and near its Storie Street entrance.

The campus is a 10 minute walk from Paisley Gilmour Street station, and a 10 minute walk from Paisley St James station. Paisley Gilmour Street is 10 minute train journey from Glasgow Central; Paisley St James is a 20 minute train journey. There is limited parking around the campus and there is a multi-storey car park on Storie Street. We have reserved some parking spaces on campus for those with mobility needs.

Should you need a parking for duration of the event and/or parking, please indicate this in the registration. Should the event show as fully booked, please contact the local organiser to be added to a waiting list. Due to the format of the event, we can only accommodate a certain number of participants. Local organiser: Dr Hartwig Pautz ([email protected] – 0141 848 3770 – 07913929748)