Consultation meetings on future delivery of social care in Scotland

Our media partner – healthandcare.scot – are keen to gather the insights and opinions of Scottish Care members on the Health and Sport committee’s inquiry into social care for adults.

Healthandcare.scot will be hosting consultation roundtable meetings in different areas of the country including Ayr, Inverness, Motherwell and Fife. We invite Scottish Care members to attend these meetings.

From these consultations, healthandcare.scot will be able to

  • gather insights to allow us to run a series of reports from those on the front line of social care delivery in Scotland, examining their challenges, ambitions and vision for best future delivery;
  • support Scottish Care to engage its members in four parts of the country on these issues, helping to further inform Scottish Care’s own response to the inquiry;
  • demonstrate the role that healthandcare.scot can play in running consultative roundtable events.

Find out more about the Health and Sport Committee’s Social Care Inquiry here. 

For more background information on reforming adult social care support click here. 

Meeting details

Fife – Monday 10 February, 2:00 pm – 4:00 pm

Venue: Brightside Cafe, Bandrum Nursing Home, Saline, Fife, KY12 9HR

Motherwell – Tuesday 11 February, 10:00 am -12:00 pm 

Venue: HRM Homecare, 11 Hagmill Road, Coatbridge, ML5 4TD

Ayr – Tuesday 11 February, 2:00 pm – 4:00 pm

Venue: Scottish Care Office, 25 Barns Street, Ayr, KA7 1XB

Inverness – Wednesday 13 February, 11:00 am – 1:00 pm

Venue: The Spectrum Centre, 1 Margaret Street, Inverness, IV1 1LS

If you are interested in attending these consultation meetings please contact Verity Monaghan at [email protected]. 

The Future of Self-directed Care in Scotland Round Table – 12 February

 

Glasgow Caledonian University invite all interested people to attend a round table discussion event taking place at their campus on Wednesday 12 February 2020. This event looks to explore the Scottish Social Care Act and the resulting approach to self-directed care.

Scottish Care is delighted to collaborate with GCU to run this event, along with SIKE (Social Innovation Knowledge Exchange, an Erasmus+ project) and the University of Stirling.

This round table aims to inform the SDS process through collating insights from key stakeholders in order to generate a Briefing Paper on future directions in self-directed care in Scotland.

This event will also see the launch of Scottish Care’s latest SDS research report.

Please see below for invite to this round table event, if you are interested in attending, please RSVP to [email protected]

2.Social Care workshop 12 February 2020

Scottish Care Workforce Focus Group – 4 Feb

I would like to invite you to attend one of our Scottish Care Workforce focus groups that we are holding in February around current issues and challenges facing Managers and Supervisors working within social care.  The feedback that is provided from you, our members, at these focus groups will then form the basis for the next workforce event that we will be having in April, details to follow.

The first focus group is being held in Glasgow on the 4th February 2020 between 10:30am-12:30pm at the St Stephen Renfield Centre, 260 Bath Street, Glasgow, G2 4JP.

Please can anyone interested in attending contact me at [email protected] to book a place.

As always your feedback and assistance is hugely appreciated and will be used to inform our research which will then be compiled into a Scottish Care workforce report for care providers and major stakeholders within the care sector including Scottish and local government to help to drive positive policy changes. 

We will also be asking care providers to share their own stories of working as Managers and Supervisors in social care and the many demands and challenges that are currently being faced.  I would ask where possible Managers of services bring Supervisors and Team Leaders with them to this focus group so that we are hearing directly from front line workers.

Thanks

Caroline Deane

Workforce Policy & Practice Lead

Scottish Care Workforce Focus Group – 4 Feb

I would like to invite you to attend one of our Scottish Care Workforce focus groups that we are holding in February around current issues and challenges facing Managers and Supervisors working within social care.  The feedback that is provided from you, our members, at these focus groups will then form the basis for the next workforce event that we will be having in April, details to follow.

The first focus group is being held in Glasgow on the 4th February 2020 between 10:30am-12:30pm at the St Stephen Renfield Centre, 260 Bath Street, Glasgow, G2 4JP.

Please can anyone interested in attending contact me at [email protected] to book a place.

As always your feedback and assistance is hugely appreciated and will be used to inform our research which will then be compiled into a Scottish Care workforce report for care providers and major stakeholders within the care sector including Scottish and local government to help to drive positive policy changes. 

We will also be asking care providers to share their own stories of working as Managers and Supervisors in social care and the many demands and challenges that are currently being faced.  I would ask where possible Managers of services bring Supervisors and Team Leaders with them to this focus group so that we are hearing directly from front line workers.

Thanks

Caroline Deane

Workforce Policy & Practice Lead

UWS Pre-reg Nursing Programme Webinar

Scottish Care were delighted to have Tom McEwan (Practice Learning & Partnership Lead – School of Health & Life Sciences, University of the West of Scotland) as a guest speaker on our latest webinar.

During this informative session, Tom provided an update about the new NMC standards for student nurses which will go live from September 2020, as well as their new Pre-Reg Nursing Programme.

He also highlighted a care home placement pilot the UWS are proposing around their campus areas (Ayr, Lanarkshire, Paisley and Dumfries). This includes care home providers that don’t currently support students but are keen to. This pilot will help support independent care home providers to become ready to support students.

UWS are currently looking for care home providers around their 4 campus to nominate themselves to take part in this pilot. For those who are interested, there will VC meetings on Tuesday 11th February across the 4 different university campus. There will be an morning session at 10:00am – 12:00pm and an afternoon session at 1:00 pm – 3:00pm in the following rooms.

Ayr Campus: Room CR1 

Address: University Avenue, Ayr KA8 0SX

Dumfries Campus: Room W12 

Address: Dudgeon House, Bankend Rd, Dumfries DG1 4ZN

Lanarkshire Campus: Room 2.1.10 

Address: Stephenson Place, Hamilton International Technology Park, South Lanarkshire, G72 0LH

Paisley Campus: Room P121 

Address: High St, Paisley PA1 2BE

Please contact [email protected]  or [email protected] to register your attendance by Thursday 6 February.

The next Scottish Care webinar takes place on Thursday 23 January 2020 at 11 am and will be an in-house surgery with our CEO, Dr Donald Macaskill. More information and details to join are now available in the Members Area of this website.

Care at Home & Housing Support Awards 2020 – nominations now open!

We are pleased to announce that we are now accepting entries for our Care at Home & Housing Support Awards 2020!

This is the perfect opportunity to recognise the achievements of providers, staff and clients in the Care at Home & Housing Support sector. The awards ceremony itself will be held on Friday 22 May 2020 at the Radisson Blu in Glasgow and will sure to be an eventful night.

There are 10 different award categories to enter including:

  • Emerging Talent Award
  • Care Services Coordination/Administration Award
  • Care Learning Award
  • Management & Leadership Award
  • Outstanding Achievement Award
  • Carer of the Year
  • Palliative & End of Life Care Practise Award
  • Technology & People Award
  • Provider of the Year
  • Positive Impact Award

We advise you to read our Award Category Guidelines and Tips & Rules before beginning your nomination. You can either nominate via our online form or you can download the Word version and return the completed form to [email protected] before Friday 28 February 2020.

If you choose to nominate online, you will be required to complete this form in one sitting, therefore please download the Word version of the form beforehand to familiarise yourself with it.

We will also be hosting a webinar in February with a ‘How-to guide’ and more tips for nominating. More information and date to follow shortly.

Good luck everyone!

Webinar: In-house surgery – 23 Jan

The next Scottish Care Webinar will take place on Thursday 23 January 2020 at 11:00 am. This session will be a in-house surgery where Dr Donald Macaskill – CEO, Scottish Care – will give an update on what’s impacting the social care sector and will be available to take questions from members regarding areas of concern. 

Link to join: https://zoom.us/j/120397801

Webinar ID: 120-397-801

Making policy: exploring care work and poverty

**Register via Eventbrite here**

The UWS-Oxfam Partnership is inviting a wide range of stakeholders for a discussion about what needs to change in Scotland to ensure we have fair recognition of care work, achieve an equal redistribution of caring responsibility, and ensure the representation of parents and carers in decision-making when it comes to making care policy.

From those working in the paid childcare and health and social care sectors, to parents and unpaid carers of people with additional needs – everyone has a different experience of how important paid and unpaid care work is to our households and communities, but also how it can be undervalued by society and how it can trap people in poverty. The Forum seeks to capture these experiences, in particular from those whose voices are often not heard – members of local grassroots organisations, community groups, health and social care providers, child care providers, and anti-poverty campaigners.

The Policy Forum will focus on the following questions with the intention of informing the UWS-Oxfam Partnership’s research and advocacy agenda. Also, the Partnership hopes that the discussions bring up ideas for collaborative research and advocacy projects between the Partnership and the invited participants and their organisations and communities:

  1. What are the key issues relating to care and work (or care-work) that can mean those with a caring role are at higher risk of poverty?
  2. In relation to these issues, what kinds of evidence drives change?
  3. What research could the UWS-Oxfam Partnership contribute to this topic, in collaboration with participants?
  4. Beyond the evidence: in what other ways can we shift the terms of the debate around care, work and poverty?

The Policy Forum will be highly interactive and participant-led and will be introduced by the following speakers:

Dr Vanesa Fuertes (Researcher at UWS): Vanesa has, in her research on barriers to and disadvantages in the labour market, focused on the impact of care responsibilities on individuals and households, and on the suitability, affordability and availability of care services. She found that both impact on individuals’ current and future finances, careers, and opportunities.

Dr Greig Inglis (Researcher at UWS): Greig has conducted research into the health, wellbeing and post-secondary school expectations of young carers. He used data from the NHSGGC Schools Survey and will discuss the value of secondary analysis of large-scale datasets to generate evidence and argue for policy change.

Rhiannon Sims (Research and Policy Officer, Oxfam Scotland): Rhiannon is leading on Oxfam’s domestic poverty programme in Scotland with its strategic focus on the value of care work. She will share insights from the ‘Four Rs’ approach taken by Oxfam in its international ‘We-Care’ programme and the relevance of this to policy in Scotland.

Dr Hartwig Pautz (Researcher at UWS): Hartwig has conducted research on ‘decent work’ and will address how research evidence was used to lobby the Scottish Government to make changes in policy – also so that people working in the care sector experience higher job quality and so that unpaid carers have the chance to balance their responsibilities with their need for ‘decent work’.

The event is organised by the UWS-Oxfam Partnership. The Partnership brings together academics, the third sector, policy practitioners and other stakeholders to discuss and promote our shared vision of a more equitable, sustainable and socially just Scotland.

**Register via Eventbrite here**

Practical information about the event

This event is free. The Partnership will be able to reimburse travel costs. There will be light lunch provided.

The event takes place in Room P116 in the P Block on the University’s Paisley Campus. The crèche facilities will be in Room G114. Room P116 is best found from the University’s entrance on Storie Street. Room G114 is in the Gardner Building off George Street. Please note – there was no demand for creche places so that they will now not be offered.

Please find a campus map here: Campus map Paisley. P Block can be found on the second page, at the centre of the Campus and near its Storie Street entrance.

The campus is a 10 minute walk from Paisley Gilmour Street station, and a 10 minute walk from Paisley St James station. Paisley Gilmour Street is 10 minute train journey from Glasgow Central; Paisley St James is a 20 minute train journey. There is limited parking around the campus and there is a multi-storey car park on Storie Street. We have reserved some parking spaces on campus for those with mobility needs.

Should you need a parking for duration of the event and/or parking, please indicate this in the registration. Should the event show as fully booked, please contact the local organiser to be added to a waiting list. Due to the format of the event, we can only accommodate a certain number of participants. Local organiser: Dr Hartwig Pautz ([email protected] – 0141 848 3770 – 07913929748)

 

Workforce well-being blog by Jacqui Neil – Workforce Lead for Nursing

2020 is the ‘International Year of the Nurse and Midwife’ so it seems the right time for my first ever nursing blog. These will continue each month to celebrate the contribution and dedication of our nursing and care staff across Scotland.

This year offers the prime opportunity to hear about the spectacular work that is happening across our care homes in Scotland ,and to showcase this through our Nursing Blogs and to get our talented staff involved by being guest speakers, and take on the Nightingale Challenge.

Our aim at Scottish Care is to provide a topical platform for updates to keep staff informed and to support employers, and through our staff guest speakers to inform the wider care sector that this sector offers fantastic career opportunities for staff at all levels, and delivers quality care to our residents across Scotland.

January’s blog is looking at Workforce Wellbeing, as it’s the start of the year, and it’s important that all our staff take time to think about their own health and wellbeing, to ensure safe and quality care to their clients/residents.

The social care workforce in Scotland is predominantly female and organisations like Scottish Care have long argued that the way in which the workforce is treated in terms of fair work practices, equal pay and other related matters is often one rooted in a discriminatory approach and is evidence of gender segregation. Research indicates that gendered ageism seems to be the cause of many problems women experience whilst working. This will require a change in prevailing values, beliefs and norms within organisations. Viewing the treatment of female staff through a human rights lens would have a significant impact on the retention of staff.

In light of this I have decided to look at Menopause in the Workplace due to the fact that 86% of the workforce are women and to promote awareness of how managing this can improve retention of staff and reduce the days lost to sickness absence.

The average age of the workforce employed and applying for posts in the care sector is 46 years and above. Many are likely to be mothers, grandmothers or informal carers, alongside choosing to work in an extremely physically and emotionally demanding workplace.

Being aware of this and also that staff may also be experiencing issues as a result of bereavement (personally and or/at work), financial pressures, or other health conditions, is important and knowing that all of this could escalate their menopausal symptoms. Beyond the menopause, the lack of certain hormones in women can lead to increased risk of brittle bones and heart disease.

According to the National Statistics Department (NSD) the average age of women experiencing the menopause is 51 years, although this can happen much earlier for some women, with 1 in every 100 being under 40 years. Nationally there are 3.5 million women over 50 in the workplace and this is set to increase due to the increased retirement age.

The Care Inspectorate’s recent report found women workers over 50 years account for 45% of care workers. This therefore means that a significant amount of women working in care are experiencing symptoms in relation to the menopause, and for some these are very significant and impact on their work and personal lives. It is therefore paramount that this issue is recognised and understood so we can ensure that the working environment is supportive, and that staff feel secure and valued.

The true impact of this is under-reported as many women do not seek help, despite experiencing severe physical and psychological symptoms such as anxiety, depression, loss of confidence as well as severe fatigue and difficulty sleeping. At a time when the care sector is in crisis in relation to recruitment and retention of staff, it is key that the staff who are employed take responsibility, and feel empowered to raise this if they are experiencing menopause symptoms that are impacting on their job.

Findings from a new national report revealed that over 370,000 working women in the UK aged between 50 and 64 admitted they have left, or considered leaving their career, because dealing with the symptoms of the menopause in the workplace was too difficult. As in the NHS, staff absence in the independent care sector for short and long-term absences is increasing in this age group, with data suggesting 1 in 4 experiencing menopausal symptoms consider leaving their jobs. Moreover, in a recent study involving a 1000 women, nearly a third of women surveyed (30%) said they had taken sick leave because of their symptoms, but only a quarter of them felt able to tell their manager the real reason for their absence.

Presenteeism is highlighted as a bigger issue than absenteeism in some areas, as staff are fearful of being reprimanded for being off sick. Especially when many are being managed through inappropriate HR policies, with a lack of occupational health support, which not only prevent staff caring for their own health, but also can negatively impact on the quality of care provided to residents/clients.

This can be achieved by developing more support and by introducing mandatory equality and diversity training around age and gender. This may include the implementation of policies around menopause related absence and flexible working arrangements, as well as encouraging informal women’s support networks across the workforce.

The Equality Act (2010) protects women against workplace discrimination on the basis of sex or age, whilst other pieces of legislation place a general duty on employers around Health and Safety and the welfare of workers.

Recent figures have shown that women aged 50 to 64 are the fastest growing economically active group, and therefore have the potential to support the social care recruitment crisis if they are encouraged to join the workforce and managed and supported to be at work.

The employee should adopt a self -management approach and consider ways to ensure that they are looking after their own health and well-being:

  • Keeping hydrated in line with the RCN’s ‘Rest Rehydrate Refuel’, which campaigned to ensure staff get nutritional breaks. Ensure breaks are taken, it’s in no one’s benefit to work on.
  • Uptake of the flu vaccine remains considerably low, even in the NHS where staff can access free. This needs to be available to all care staff working with vulnerable adults as this prevents unnecessary short-term absences. It’s not too late ……
  • You don’t need to join the gym, go for a walk.
  • Eat healthier / Drink responsibly
  • Seek help with smoking cessation.
  • Mental health and wellbeing information guidance.

The following is a list of organisations/websites that offer valuable help and support to women suffering the symptoms of the menopause:

  • British Menopause Society: http://thebms.org.uk
  • Menopause Matters: www.menopausematters.co.uk
  • NHS: www.nhs.uk/conditions/menopause
  • Menopause.org.uk: www.menopause.org.uk

Employers should consider positive changes within the working culture and environment to alleviate the difficulties for women to enable attendance at work, and when absent are able to be supported back to work at the earliest opportunity:

  • Encourage all managers to undertake a course to deal with this, and to take account of the menopause transition. This would be a positive step to improving retention and days lost through sickness absence. The 2013 TUC report, Supporting working women through the menopause, found that 45% of managers did not recognise the problems associated with the menopause.
  • More recently according to the Wellbeing of Women Survey (2016) despite employers requiring an inclusive workforce, around two thirds offered no specific support to women experiencing difficulties related to the menopause.
  • Ensure supervision meetings. The Strathclyde’s Scottish Centre for Employment (SCER) research findings and interviews found that care workers valued supervision as a source of support and an opportunity to reflect on practice.
  • Managers and colleagues should be more understanding, including education for ALL members of the workforce.
  • Option of flexible working hours and time off for appointments.
  • Provision of a quiet, cool room with fan to allow staff time out.

Finally in 2019 the Laura Hyde Foundation  launched a well-being badge for nurses to wear  that states ‘Ask me how I am’,  in a bid to allow the public  to consider the staff wellness.

 

Jacqui Neil

National Workforce Lead for Nursing, Scottish Care

An introductory blog from our National Workforce Lead for Nursing – Jacqui Neil

It’s now 3 months since I took up my new post with Scottish Care as National Workforce Lead for Nursing , I feel revitalised and reconnected to Nursing,  and so proud to be a nurse in the ‘International Year of the Nurse’. As you will be aware 2020 marks 100 years of nurse registration, and 200 years since Florence Nightingale and a team of nurses improved the unsanitary conditions at a British base hospital, reducing the death count by two-thirds, which led to worldwide health care reform.

Subsequently Care Home nursing has evolved to meet the increasing demands and changing demographics of older people and will require to continue to evolve in light of the numbers of older people predicted to continue to rise up until 2035. Demographic change is complex, with links between the different drivers of demographic change, and a range of social and economic factors which can impact on trends, leaving projections open to uncertainty . Transformational change and leadership is therefore paramount for sustainability of the workforce.

Networking with front line staff who are delivering first class care and compassion within extremely challenging times, alongside working with strategic stakeholders has confirmed the importance of having a shared goal of improving the profile of care home nursing.

Prior to taking up this post I had a 32 year NHS career managing staff groups across acute and predominately community nursing, taking up my first staff nurse post in 1990 , then working as District Sister, Clinical Team Leader and finally as Service (Locality) Manager within  a HSPC.

Despite not having worked within the independent sector I have had strong partnership alliance with the third and independent sector throughout my career.

Working on improving the recruitment and retention of staff within the care sector at a strategic level allows the opportunity to make a difference at service level. Be reassured that I am fully committed to raising and transforming the profile of nursing, and the quality of care provided within the sector through strong leadership.

In September the pre reg nurse training will ensure all students will have a placement within a care home and it’s up to the staff to make it a memorable rewarding experience, that hopefully will see a trend in more newly qualified nurses seeking to work in care home nursing, and see it a positive long-term career opportunity.

Do not hesitate to contact me if there are any workforce or nursing issues concerning you. It’s important that I am focused on areas of concern that are an issue to service delivery, quality and client safety.

My nursing blogs will start this month starting with Workforce Wellbeing and will continue throughout the ‘Year of the Nurse’  to encourage staff to get involved and undertake the Nightingale Challenge. If you have any topics that you would like highlighted please get in touch by email [email protected] or Twitter @TransformNurse.

 

Jacqui Neil

National Workforce Lead for Nursing, Scottish Care


On a separate but related note, Tom McEwan from UWS will be hosting a webinar on Friday 17 January at 11:30 am to discuss the new pre reg nursing programme, as well as their proposed pilot of care home placements around their 4 campus areas – Ayr, Lanarkshire, Paisley and Dumfries. They are currently looking for care home providers to nominate themselves to take part in this pilot. Please click here to find out more.