SSSC seeking your opinions and views about registration

The Scottish Social Services Council is carrying out research to help them understand and know their registrants better so they can help them use their registration in positive ways as well as identifying issues that need addressed.

The SSSC are getting in touch with registrants in a number of ways. So far some pilot events have been held in Dundee and some registrants have been asked to complete a survey. This is a long term project and SSSC will be developing products and changing how they communicate with workers along the way.

There is an opportunity for staff who are registered to complete a short anonymous survey. It would take around 5-10 minutes and is available online: Registration Research Project Survey 

The survey will be open until 15 September 2017.

Care Home Awards Nominations

The nominations to our National Care Home Awards 2017 are now closed.

Many thanks to everyone who has taken the time to submit an entry to the annual awards, which celebrate the fantastic work being carried out in the care home sector across Scotland.

Submissions will be considered by the judging panel and finalists will be confirmed in due course.

Winners will be announced at the awards ceremony on November 17, 2017 at the Hilton Hotel, 1 William Street, Glasgow.

This Speaks to Me: Request for Contributions

As part of Scottish Care's work on Palliative and End of Life Care, we are looking to bring together a new resource highlighting the experience of those working in this important and emotive area of care. 

This Speaks to Me will be launched in October this year and we are seeking contributions from anyone with experience of supporting someone through palliative and end of life care. 

Please see full details of what we are looking for outlined in the below pdf, which can be printed out and displayed to promote participation. The deadline for submitting suggestions is Friday 8th September, 2017

Latest blog from our CEO: Human rights are at stake in Scotland’s social care.

Human rights are at stake in Scotland’s social care.

On Thursday last week within the beautiful setting provided by Clydesdale Bank’s Banking Hall in Glasgow Scottish Care held its first Care Lecture. I hope it will become an annual opportunity to hear a guest speaker explore an issue of the day relevant to the care and support of older people.

We were honoured to have Judith Robertson, Chair of the Scottish Human Rights Commission as our lecturer. She spoke to the theme of “Human rights in social care.’ The full text of her address with added analysis will be available in our second Care Cameo to be published in a few weeks time.  Needless to say it was both challenging and thought provoking and centred upon a strong critique of both the UK and Scottish Governments failures to properly embed human rights in social policy.

I will leave further comment on Ms Robertson’s analysis for another time but what I want to focus on today is a wider issue of the prevalence of human rights in contemporary public and policy discourse. This is a markedly different position to where rights were in public discourse even some five years ago and in no small part is down to the work of the SHRC and its National Action Plan for Human Rights (SNAP).But there is always a concern that the rhetoric and pervasiveness of the use of the language of rights isn’t followed through in the realities of their adherence and at what is happening at the care face. That is probably a concern which is beginning to have validity. So briefly I want to explore where rights are engaged and may be facing challenge.

The Guardian newspaper this week  had a helpful article which explored some of the challenges faced by social workers in the assessment of clients in an environment where middle and senior managers are faced with hard decisions around austerity. They have utilised a human rights based approach to highlight where there is a restriction or diminution in these rights. I have personally been highly critical of the systems which are currently operating around Self-directed Support and which seem antithetical to the exercising of a human rights based approach. However as Carlyn Miller  has shown in her recent report it is absolutely possible to use human rights to support stretched social workers to adhere to the values and principles at the heart of good social work. In that regard we need to support a hard-pressed group of workers to resist the compromises of the system which serve to limit the rights of older Scots.

However, it is perhaps in the area of procurement and commissioning that we feel a particular sharpness and restriction of rights. The statistics around Self-directed Support and the limitation of informed decision-making and exercising of choice by older people speaks to me at best of poor training and inadequate advocacy and at worse of blatant age discrimination. But they also speak to a system which is disproportionately unbalanced. How can one person/organisation be assessor, commissioner and provider and still remain transparent and equal? Certainly not in that Scottish IJB which recently declared that it wants 70% of social care provision to be provided by one provider (itself) – I wonder if they have told the older people of their communities that that is their extent of choice?

At other areas of social care in Scotland there is a deficiency of rights –

  •           where electronic call monitoring systems are being used by local authorities to monitor homecare contracts but result in the demeaning of a workforce by effectively treating them as human automaton in a trustless Big Brother approach;
  •           where there is a failure to properly resource providers to adequately train and support staff in our communities and care homes who are delivering the majority of palliative and end of life care;
  •           where the levels of regulation and registration are such that the same is expected of an individual with 3 weeks training as a care worker as of someone who has had 3 years preparation for the role of a nurse for social worker;
  •           where the inadequacy of resourcing is resulting in thousands of older Scots being prevented from being given sufficient finance to allow them to remain as part of their communities;
  •           where an appropriate focus on dementia is used to mask the lack of recognition for the other mental health needs of older Scots.

And I could go on. The rhetoric and talk of rights is cheap and casual, the exercising and implementing of rights are costly and hard. It is the latter we need to engage in or we will continue to use the language of sound bite. We sometimes imagine the abuse and limiting of human rights as out there, somewhere distant from where we are and the now, the truth is that human rights are on the line right now and right here as we deliver social care in Scotland. 

Dr Donald Macaskill

@DrDMacaskill

Deadline extension for Care Home Award Nominations – 6 September

We have extended the deadline for making a nomination to our annual Care Home Awards to Wednesday 6 September.

Nominations need to be completed by this date - so if you haven't already done so, please take a look at the guidelines and categories to help us celebrate and acknowledge the exceptional skills and commitment of those working in the care home sector across Scotland.

There are 13 categories covering organisations, staff and service users. This year, entry forms have been made shorter and easier to complete, with the option of online entry available.

You can enter your nomination electronically on survey monkey: www.surveymonkey.co.uk

Please ensure you read the guidelines before completing your nomination, any submissions that do not follow the guidelines may not be accepted by the judges.

Judging of the awards will be in September and the Care Awards Gala Dinner will be held on Friday 17th November at the Hilton Hotel, Glasgow.

Good luck to all!

Call for creation of Social Care Commission at Scottish Care Inaugural Lecture

 

Inaugural Care Lecture sees call for Social Care Commission

Scottish Care is delighted to be hosting the first Care Lecture which will be held in the Banking Hall, 30 St Vincent Place, Glasgow on Thursday 31st August from 6.45pm.

We are very grateful for the support and sponsorship of the Clydesdale Bank in this venture which we hope will become an annual event. It is an opportunity to highlight the significant issues facing social care and in particular older people in modern Scotland.

The lecturer this year is Ms Judith Robertson, Chair of the Scottish Human Rights Commission who will talk to the subject: ‘Human rights in social care in Scotland.’

Speaking ahead of the Lecture, Ms Robertson said:

“Putting human rights at the heart of social care systems ensures every service user has all they need to live with dignity, freedom and respect when they need it most.  If embedded in existing social care policies and practices, human rights can improve experiences for everybody – from service users, to workers, to care providers. The evidence of this impact can be seen through examples of human rights in practice in some health and social care settings in Scotland including the National Dementia Strategy.

“However gaps continue to be felt where it really matters – in the reality of too many people’s day-to-day lives. This is why we are calling for the urgent establishment of an independent Scottish Commission on Social Care. A commission: that listens to and learns from those who have experienced social care; that guides national and local government to put the rights of these citizens and wellbeing of society as a whole first; and ensures social care policies and procedures live up to our country’s vision for a fair and just society.

“The UK and Scottish Governments, and social care providers –  across the public, private and third sector – in Scotland can and must do more to address gaps in social care. An independent Scottish Social Care Commission could help them do this – as recommended by the group that developed the shared ambition for the Future of Social Care in Scotland – ‘facilitating honest conversations about for example where to invest or disinvest to make the greatest impact for communities throughout Scotland.’

“Establishing a commission of this nature would also demonstrate to the United Nations (UN) that Scotland is making real progress in in meeting some of the human rights obligations that our governments have agreed to. Indeed, this was one of our key recommendations in our submission to the UN’s recent universal periodic review of human rights in the UK.”

Dr Donald Macaskill, CEO of Scottish Care said:

“Human rights are talked about a lot these days and I am very pleased we will have the opportunity to hear from Ms Robertson on what that means for social care in Scotland. Scottish Care welcome the call from the SHRC for the establishment of a Scottish Commission on Social Care.

“We are quite rightly committed to creating a world class health and social care system in Scotland. Such a system has to be based on the rights and dignity of all people.

“But talk about rights can be easy and casual. Putting human rights into practice is much more challenging. It means, amongst other things, that the way we buy care has to be rights based not driving costs down to the bottom in the name of efficiencies. It means we have to adequately reward and remunerate a workforce dedicated to helping another realise their rights and who themselves understand that they have human rights which need fulfillment. It means that the delivery of care, the environment, the purposes of activity in care homes and in our community, are all solidly rooted in the soil of human rights. It means that citizens have maximum control and choice, the ability to lead independent lives, to be cared for in compassion and when the time comes to make rights based choices as their life ends.

“The new Health and Care Standards give us in Scotland the potential to be ground-breaking but that potential has to be worked for and won’t be realised overnight.

“There are too many instances in Scotland today where older Scots are being actively denied the exercise of full choice and control over their social care and where there is a clear breach of their rights as equal citizens. This acceptable form of discrimination has to end.

“Like so many others I want to live in a Scotland which enshrines human rights in its social care. That will remain a dream until we end the age discrimination which treats older Scots more unfairly than others. It will remain a dream until we recognise the value and contribution of social care workers and end the gender discrimination in their treatment. I don’t want to be dreaming I want to live and breathe in a fully rights based country.”

Ends

Guest Post from Care at Home Development Officer, Julie Fraser

Kick the Sides off the Box!

I think when I came into this world; one of the first words out of my mouth was “why?”  Quickly followed by “how, what, when, where, and again why”.  You can feel for my poor mother!  I questioned everything about the world… why are things done that way, how does that work, what is the point in doing that, who benefits from doing things this way….and most importantly why do we give our compliance without questioning any of it?

And well, a few decades down the line, that hasn’t changed much… I still “won’t tow the line” as my mother delicately describes me to others! 

Over a year into this Scottish Care Development Officer role and I have found the perfect fit for my ever questioning mind.  North and West Highland covers a huge geographical area (if I remember correctly Highland area covers around a third of the whole of Scotland) however, this offers unique challenges in terms of devising and developing care services over such vast and mainly rural terrain.

A high reliance on traditional NHS care at home delivery and a lack of any available service in some areas, the scale of the challenge is great.  But the timing of this drive to improve and increase care services could not have been better.  With a focus on community empowerment, with Self Directed Support legislation changing the way we think about delivering services and with an increasing ageing population and a government focus on the care of the future- we are in an environment of possibility.  A blank canvas if you like- with the paint, paint brushes and subject all waiting to create “a masterpiece”!

So we can Kick the sides off the box.  More and more there is a drive towards new innovative services, new models of delivery, moving away from “what we have always had”.  As said above, let’s not think outside the box, let’s kick the sides of the box away and think like there never was a box!

Let’s not work from what we have, but work from what we need and how we build it.  When a service user recently told me she could not plan a holiday like any other person would plan a holiday, I asked her why not?

And yes she has a disability, and yes she has a motorised wheel chair, and yes she needs support to eat, drink, move, all of those things.  And yes the team around her want to keep her safe and secure and for no harm to come to her…. But she has always wanted to visit Rome.  So we are working through all the reasons why it might not be possible, and are finding ways to make it possible- because that is what is important to her.  Making the same choices anyone else would make, and weighing up the options and putting in place the supports that are needed to achieve that. 

We have to break down that box where we put people for our own peace of mind!  Our thinking should focus on what is possible, regardless of what has come before and what hurdles might be there in our road.  Anything is possible!

In Highland we have taken this opportunity to rethink things and have run with it.  We have some very innovative stuff happening and this seems to be contagious and is growing.  Communities are becoming more empowered, and as the pioneering examples show fruition, others build in confidence to embrace the opportunities that our forward thinking commissioners have offered.

We are exploring a large variety of new and different ways of delivering care.  When you live in a rural and remote area, you are forced to think outside the box, as the box was designed by someone in a city and it never really fitted anyway! 

In Highland we have care homes adding variations to their businesses by expanding into care at home delivery, day care centres looking to develop into care at home, small micro enterprises working within their own local communities across Highland, co-productive, collaborative relationships with the NHS, an overnight service that operates between 3 local providers and we are exploring how to develop 24 hour services in rural and remote areas – perhaps a joint venture between care at home providers and an emergency service. 

Anything really is possible when you kick the sides off the box!

Another element of the current climate that I am passionate about is Person Centred Service Delivery.  Coming from a background of person centred counselling at a time when nothing was considered more dangerous than to let people make their own decisions- it is mildly odd but thoroughly refreshing to now be in a world where we are strive to develop person centred services.  Understanding the term and the basis from which it comes, rather than just using the latest “buzz” word, is our next and biggest challenge. 

When we achieve that, we truly will have kicked the sides right off the box!

Julie Fraser, Care at Home Development Officer North & West Highland

Lunch & Learn: event for nurses

NHS Education for Scotland is hosting a number of events specifically for those who support education, learning and development for the (current and future) health and social care workforce. It is important that care home nurses are represented at these Lunch & Learn events. If you work in health and social care nursing, please consider registering to attend one of the events scheduled over the coming months. 

3 locations still have places available:

  • Edinburgh - 2 October
  • Inverness - 24 October
  • Aberdeen  - 26 October

The Flying Start NHS lunch and learn briefings will take place on the dates stated, from 12.00 - 14.00. For more details and to register for one of these events please contact [email protected] 

Media Statement on Audit Scotland SDS Report

Scottish Care welcomes the publication of the report on Self-directed Support by Audit Scotland.

As a membership organisation representing providers who deliver care and support to the majority of older people who use services in Scotland, Scottish Care has long campaigned for the ability of older Scots to be able to access their full rights and entitlements.

Self-directed Support offers a very real potential for individuals to become much more in control of their care and the budget allocated to meet their needs. Regretfully this report highlights the many barriers and obstacles which still exist and which are today preventing Scotland’s older citizens from exercising their rights. We are disappointed, however, that even the report has nothing to say about the 33,000 older Scots in residential and nursing care homes who are currently not accessing Self-directed Support options. This is a serious omission.

It is simply unacceptable that years after the start of this legislation we are still encountering too many individuals being denied their full rights.

Scottish Care calls upon all partners to work deliberately and energetically to achieving the ambitions of this legislation.

Dr Donald Macaskill, CEO of Scottish Care said:

“This report is an indictment on the failure of the social care system at local Government and Integrated Joint Board level to adequately support the rights of older Scots to access choice and control over their care.

“The current Scottish Government has led on this pioneering policy and has invested significant additional resource at local authority level to enable the change to happen. We do not believe that resource has been well used. The report clearly indicates that the failures thus far lie squarely at the door of our local authorities and their partners in the Integrated Joint Boards. It is deeply regrettable that practices still remain at local authority level, especially the way procurement and commissioning happens, which breach this legislation and act against the rights of older Scots.

“It is simply not acceptable to pass legislation then sit back and see what happens. SDS requires that both national and local Government and its officials robustly engage in the radical change of culture and practice that puts the individual citizen at the centre of their care. This has simply not happened. Control and therefore the power to direct your care and support remains stubbornly in the hands of officials in local authority social work, procurement and finance departments. Self-directed Support demands control is given to the citizen.

“I still frequently come across instances where there is an assumption that Self-directed Support is an option, a last consideration, an added luxury. Well it is none of these – it is the law, and the only route by which individuals accessing social care should be supported.

“The Audit Scotland report shows what needs to be done. Innovative and transformative legislation requires leadership at local and national level. The older citizens of Scotland whom I meet are rightly demanding an end of the resistance to them having choice and control. I hope we don’t have to wait for yet another Plan to put into practice what is already the law. It is time for all partners to start properly implementing this legislation and to make the changes that are required.”