Care at Home & Housing Support Awards 2018 – nominations now open!

The annual Care at Home and Housing Support Awards will be held on the evening of Friday the 18th May, 2018. 

It will be an evening to highlight and celebrate the best in care at home and housing support across Scotland. We know that around the country, individuals and teams are carrying out work in this field at an incredibly high standard in an era of challenging budgets and an increasingly demanding work environment.

There are eleven award categories in which to make a nomination:

  1. Care at Home Services Carer(s) of the Year – Individual or Team
  2. Housing Support Services Carer(s) of the Year – Individual or Team
  3. Management & Leadership Award - Individual
  4. Training & Staff Development Award – Individual or Company
  5. Care Services Coordinator / Administrator of the Year – Individual
  6. Innovative Practice Award – Team
  7. Outstanding Achievement Award - Individual
  8. Housing Support Provider of the Year – Company
  9. Care at Home Provider of the Year – Company
  10. Positive Impact Award – Individual
  11. Day Service of the Year - Company or Service

Please see below the nomination forms and the Awards Guidance Notes to allow you to complete the process effectively. The new deadline for submitting the nominations is Monday 26th March.

The Awards themselves will take place at the Marriott hotel in Glasgow and will follow on from the Scottish Care at Home & Housing Support daytime Conference and Exhibition (of which we will publish more details in the next few weeks).

If you have any queries about the nomination process, please get in touch with the team via [email protected] or drop us a line at Scottish Care HQ on 01292 270240.

We very much look forward to hearing about all the fantastic work going on and want to take this opportunity to wish all our Care at Home & Housing Support members the very best of luck for the Awards 2018!

Scottish Care Branch Meetings (Ayrshire & West of Scotland)

Upcoming branch meetings for Scottish Care members

Both featuring important information on the new Health & Social Care Standards.

Ayrshire / Lanarkshire Care at Home/Housing Support branch meeting
Tuesday 13th February, 2pm
Constance Care offices in Thornliebank, 1 Spiersbridge Way, Glasgow G46 8NG.
This meeting is open for all Care at Home & Housing Support providers from Glasgow, East Renfrewshire, Renfrewshire, Pan Ayrshire, North and South Lanarkshires,  Argyll and Bute, East and West Dunbartonshire  and surrounding areas.

Key speaker is Claire Drummond, Service Manager (Adults) with the Care Inspectorate, who will outline the new Health and Social Care Standards that are being introduced this April.  These will replace the current National Care Standards which means this is a meeting you cannot afford to miss.

Of particular interest to members will be an insight into the new inspection methodology that the Care Inspectorate will adopt with the aim of better reflecting the standards that they will be looking for during inspections.

Venue address:

Constance Care

Thornliebank

1 Spiersbridge Way,

Glasgow G46 8NG

Please contact Swaran Rakhra [email protected] to confirm attendance.  Maximum of two per organisation due to the size of the venue.

 

 

West of Scotland Care Home branch meeting
Tuesday 27 February 2018 , 2pm
Royal Blind Care Home, Paisley
You are invited to Scottish Care’s West of Scotland Branch (covering Argyll & Bute, West and East Dunbartonshires, Inverclyde, Renfrewshire and East Renfrewshire) and Glasgow Branch joint meeting for care home members being held in conjunction with the Care Inspectorate.

Key speaker is Claire Drummond, Service Manager (Adults) with the Care Inspectorate, who will outline the new Health and Social Care Standards that are being introduced this April. These will replace the current National Care Standards which means this is a meeting you cannot afford to miss.

Of particular interest to members will be an insight into the new inspection methodology that the Care Inspectorate will adopt with the aim of better reflecting the standards that they will be looking for during inspections.

Venue address:

The Royal Blind Care Home

Jenny’s Well

196 Hawkhead Road

Paisley PA2 7BS

Lord Sutherland of Houndwood

Lord Stewart Sutherland of Houndwood, (born February 25, 1941, died January 29th, 2018) 

It is with the deepest sadness that we have to report the death of our former Honorary President, Lord Stewart Sutherland of Houndwood.

Stewart Sutherland was a man of astonishing intellectual breadth and vigour, who wore that intelligence lightly and openly. He was a major contributor to the study of the philosophy of religion, held numerous academic posts both as a teacher and as an administrator, most significantly in his role as Vice Chancellor of Edinburgh University where he had such a dramatic impact. Latterly he was a significant contributor to the work of the House of Lords. Her Majesty the Queen recognised his distinctive gifts and contribution by appointing him to be a Knight of the Order of the Thistle in 2002.

However, he is perhaps best known for his chairing of the Royal Commission on Long-Term Care of the Elderly, which issued its report in 1999. Its main recommendation, which was later taken up by the Scottish Government, was that all nursing and personal care should be provided free by the Government. His legacy of Free Personal Care, with its extension to the under 65s in Scotland next year, has been a major contribution to social care in Scotland. He was also amongst the first to call for the alignment of health and social care budgets, together with social security benefits, especially for the elderly.

He was in his engagement with Scottish Care committed to ensuring the development of a properly resourced and funded care system which upheld the rights and dignity of older people in Scotland. He cared about the realities that staff often struggled with the demands of their intensive jobs, and he cared that the lack of resources and funding made the job of care all that harder. In one conversation, I remember him saying to me that the heroes of Scotland are those whose daily task in caring for another goes unheard and unheralded.

We will remember with fondness his gentle and direct chairing of our conferences even whilst ill, his pithy and quiet humour, his willingness to be kept up to date and to be informed about the realities of a care system increasingly under challenge and threat.

A passionate advocate for equality, fairness and a great friend to Scottish Care he will be sorely missed. It was his desire for the creation of a system of care which treats each individual according to their need and which would create a Scotland which had care at its centre, that his friends at Scottish Care will seek to continue to struggle for. His voice may now be silent but his words of wisdom around equality in care echo still in everyone who heard him.

Our thoughts are with his wife Sheena and his family at this time.

Dr Donald Macaskill

CEO, Scottish Care

Job Opportunity – Sales, Marketing & Events Officer (part time)

Sales, Marketing & Events Officer

  • Do you have what it takes to promote and generate business for a high profile organisation?
  • Are you great with people, and also a good negotiator?
  • Do you have keen attention to detail, but are able to see the big picture?
  • Are you looking for a role which will make a real difference in a sector which employs 1 in 13 Scots, and provides a service to over 60 thousand?

If you answered ‘Yes’ to all, then read on…

Scottish Care wishes to appoint a Sales, Marketing & Events Officer to work as part of our national team.

This is a part-time post (21 hours per week), based in Scottish Care’s offices in Ayr with the requirement to attend occasional meetings and events throughout Scotland.

Scottish Care is based in Ayr and is the representative body for the largest group of health and social care sector independent providers across Scotland delivering residential care, day care, care at home and housing support. Working on behalf of a range of providers, Scottish Care speaks with a single unified voice for members and the wider independent care sector, at both a local and strategic level.

In addition to the core work of Scottish Care, the organisation’s activities include leading on Scottish Government funded projects and in this context contracts a number of ‘leads’ and ‘associates’ to support a range of national initiatives including the integration of health and social care and workforce development.

To apply for this appointment, please download the application forms at the foot of this post. Please complete and return by 12 noon on 26 January 2018 either via email to [email protected] or post: Scottish Care, 25 Barns Street, Ayr, KA7 1XB. Interviews will be held on 5 February 2018.

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Share your experiences of staffing in the social care sector

In recent weeks, you may have received an invitation from Ipsos MORI, to take part in a survey of social care providers.   Ipsos MORI is an independent research organisation that has been commissioned to undertake this exercise on behalf of the Scottish Government.

Why should I take part?

As you will be aware, there has been much recent discussion of the sustainability of the social care workforce. To this end, the Scottish Government has commissioned research to identify the scale and nature of the potential recruitment and retention challenges care providers may face now and in the future, including with respect to the UK’s decision to leave the EU. The aim of this project is to understand more about the current role and contribution of non-UK EU workers and related recruitment and retention challenges in the sector. The Scottish Government, and the partners and organisations who plan, commission and provide social care services will be able to use the findings from this survey to inform how they address potential challenges identified through the research.

It is important for you to complete the survey, even if you do not currently employ any non-UK EU workers, as it will help to inform national action to promote social care in Scotland as a career choice.

How do I take part and what is involved?

A representative sample of social care providers in Scotland have been asked to take part in the survey so please look out for the email invitation sent to you.

The survey opened on the 10th of January 2018. If you have not completed the online questionnaire, a member of the Ipsos MORI team will telephone you to give you the opportunity to take part over the phone instead. Please do try and make the time to participate – the more responses Ipsos MORI get, the more accurate and representative a picture they will get of the potential challenges faced by the sector. If you prefer to complete the survey online at your own convenience, the online survey will remain open during this time.

The survey will only take 5 minutes to complete. The questions will cover topics such as the numbers, and types of staff employed at your service, as well as the recruitment and retention of staff.

How will my answers be used?

Your responses will remain confidential. Individual responses will not be shared or published outside Ipsos MORI. It will not be possible to identify individual care services responses from any report or publication. Ipsos MORI will hold all data securely in accordance with the General Data Protection Regulation 2018.

Any questions?

If you have any questions or would like any further information regarding the survey, please do not hesitate to contact the Ipsos MORI research team (Sanah Saeed Zubairi or Sara Davidson) on 0808 238 5376 or by email at [email protected].  You can also contact the Project Manager at the Scottish Government, Sasha Maguire on 0131 244 0563.

 

Thank you very much for your help with this important research.

Highland Care Information & Recruitment Events

Scottish Care have been involved in the organisation of a number of events taking place in the Highlands from 22-26 Jan. The purpose of these events is to promote recruitment and provide information about care.

Recruitment Fayre organiser Julie Fraser, Care at Home Development Officer explains the aims:

“The idea is to provide information about what support and services are available for local residents and how they can be accessed. In addition, we want to show jobseekers that there are considerable opportunities for them to work in their own communities in a flexible way.

“From entry level to more senior positions, these opportunities will include caring jobs from care support workers for people of all ages to domiciliary care jobs caring for people in their own homes.

“Many of these jobs are flexible and can fit around childcare arrangements. In many instances, no qualifications are required and they are open to drivers and non-drivers, with many jobs allowing people to work close to home.

“And there are not just opportunities for jobseekers. There is also considerable scope for volunteers to help out in the care at home sector if people want to put something back into their community.”

To read the full news release on this initiative please click here.

Further details are set out in the leaflet below:

The Four R’s event: 15 March 2018

The Four R’s: Exploring recruitment, retention, regulation and representation in the Scottish social care sector

 Thursday 15th March 2018 – 10.00am – 3.30pm

The Hilton Hotel, 1 William Street, Glasgow, G3 8HT

Throughout 2017, recruitment and retention challenges have intensified for care homes and care at home organisations throughout Scotland.  With the demand for adult social services increasing - how can providers best achieve the requirements of the new National Health and Care Standards, meet regulatory and registration qualification requirements and attract and retain a dedicated, compassionate workforce?

This is a practical workshop designed for owners, managers and supervisors working in care homes and care at home organisations, as well as front line workers.  Attendees will learn about new national developments relating to ‘The Four R’s’ and the latest Scottish Care report will be launched. 

Due to the nature of this subject, this is shaping up to be an extremely popular event. We would therefore be very grateful if you could book your place by Wednesday 28th February.  If there is anyone else who you feel would like to attend (either within your organisation or external), please send their contact details to [email protected] and an invitation will be sent to them. 

There is no charge to attend this event.  However for operational reasons we may charge those who have booked and do not attend a fee of £25.00.  If after you have booked you are unable to attend please inform us as soon as possible and at least 48 hours before the event.

Over the coming weeks we will be sharing updates and information about the event on the Scottish Care website www.scottishcare.org and Twitter @scottishcare using the hashtag #C4RE

Please do not hesitate to contact the Workforce Matters team or the Scottish Care office if you have any questions or would like additional information. 

Make sure you also take part in Scottish Care's 4R's survey by Wednesday 31 January

Media Statement: New survey highlights extent of home care fragility in Scotland

A fresh warning has been issued to national and local government about the consequences of failing to support home care services across Scotland.

Scottish Care, the representative body for independent providers of social care, is calling for a renewed approach to supporting and funding care at home services in 2018 to prevent the collapse of the sector, which would have a huge impact on many of Scotland’s most vulnerable citizens.

The warning comes on the back of new survey data published by Scottish Care today (THURS 11 JAN) which shows that:

  • Nearly 40% of care at home services handed work back to Local Authorities in 2017 on the basis of sustainability and capacity
  • Half of home care services did not apply for contracts offered by their Local Authority in 2017 on the same grounds
  • 86% of home care services are concerned about their sustainability and survival in 2018, with nearly a quarter extremely concerned

The responses to the survey, which was undertaken in the week before Christmas, represents nearly 6,000 home care staff delivering 133,000 hours of care to over 12,000 people per week.

Scottish Care’s Executive and National Committees will meet today in Glasgow to discuss these findings and their implications for the ongoing care of adults and older people in their own homes.
Speaking ahead of this meeting, Scottish Care CEO, Dr Donald Macaskill, said:

“Unfortunately, these findings only serve to consolidate what we already know and what we have been telling Scottish Government, Health & Social Care Partnerships and commissioners throughout 2017.

“We are not crying wolf when we stress the precarious nature of home care in the current climate, with the results of this survey emphasising how genuinely close to collapse we are in Scotland.

“It shows that half of the services we represent feel unable to compete for contracts because the rates and conditions at which they are set by Local Authority make the delivery of dignified care impossible to sustain. And of those who do try to make it work, 40% are forced to hand that work back because it is not viable to continue operating.

“It means we have a huge number of home care services willing and able to provide high quality care in people’s own homes but who are stifled from doing so by a drive to the bottom by Local Authorities in terms of pay and conditions offered to those services delivering that care. The inability of services to recruit and retain staff and to pay them a good wage further cripples these essential services. We are faced with a reality where a quarter of services are not sure they will still be operating this time next year.

“The present crisis being faced by the NHS is being made much worse by the failure to integrate properly, and to dedicate equal resource and focus to social care. We can no longer tinker around the edges of social care – the challenge needs to be grasped with both hands and driven forward by a political will to ensure there are a range of high quality, sustainable services available in people’s communities which also offer attractive careers for the 1 in 13 Scots who are employed in social care.

“If this doesn’t happen now, the consequences are enormous for health and social care, for the economy, for jobs and most importantly, for the tens of thousands of individuals and families who rely on this type of support.

“It is all very well to join up health and social care systems on paper and as structures. But real partnership which puts people at the centre needs to be worked at not just spoken about. We need to work very hard in 2018 to ensure we still have a social care system able to care for our vulnerable older citizens. At the moment this survey suggests that there are worrying signs that we will not.”

To read the full report, click here.

Recruitment, retention, regulation and representation: The 4 R’s survey

Throughout 2017, recruitment and retention challenges intensified for care home, care at home and housing support organisations throughout Scotland.  With the demand for adult social services increasing, how can providers best attain the new National Health and Care Standards, meet regulatory and registration qualification requirements and attract and retain a dedicated, compassionate workforce in 2018?

We have created a short survey for Scottish Care members which should take no longer than 10-15 minutes to complete.   This survey does not look for detailed data about your service but instead asks you to provide qualitative information about your experiences, thoughts, ideas and solutions relating to recruitment, retention, regulation and representation.

Access the survey here: https://www.surveymonkey.co.uk/r/4RSurvey

We aim to use the information provided to clearly articulate your experiences of providing care in Scotland – and to positively influence policy makers at a local and national level.

The findings of this survey will be launched at an event in Glasgow on Thursday 15th March.  More information about this event will be circulated in the next week.

We very much appreciate you taking time to complete this survey.  Please complete one response per service, not per organisation.

The survey will close on Wednesday 31 January.

If you have any questions please don’t hesitate to contact Becca Gatherum – [email protected].

Thank you

2018 as the Year of Social Care

Let’s make 2018 the Year of Social Care

In one of the most famous broadcasts since the start of radio, George VI used the words of the poet Minnie Haskins to start the New Year in 1939

‘And I said to the man who stood at the gate of the year:
‘Give me a light that I may tread softly into the unknown.’

These words were uttered at a point in history of great uncertainty, fear and alarm at the start of the year which would see the horrors of the Second World War start to unfold.

They are also words which over time became synonymous with the start of the year, with the sense of journeying into a future which was undetermined and full both of potential and challenge.

To some degree every New Year message from politician and commentator alike has combined a mixture of reflective analysis of the year that has past and a consideration of both the challenge and the potential of the year that is to come. The recent flurry in the last few days of such messages from Scottish politicians has tended to concentrate on the extent to which 2018 is a year which because it is the Year of Young People will enable us to focus on the contribution of the young to moulding our modern Scottish society.

In this message at the start of 2018 I would like to suggest that 2018 should be the Year of Social Care – regardless of the age of those who might be in need of the essential life enabling support and care which social care offers.

I do so well aware that in 2018 we will witness the 70th anniversary of the NHS in the United Kingdom. That celebration will help us to focus on the amazing contribution which the NHS and those who work in it have made to ensuring the health and wellbeing of our communities. Over the last 70 years we have seen extra-ordinary advances in care and treatment which have helped eradicate many of the diseases which formerly scarred society, control many others and result in astonishing progress in life expectancy and the quality of life for countless millions. So, 2018 will indeed be a year to celebrate the NHS.

But we are increasingly aware of the interdependency of social care with the clinical health system represented by the work of the NHS. The integration of health and social care in Scotland underlines a reality that we have long been aware of – namely that a failure in one part of the health and care eco-system, including a failure to adequately resource, has profound impact on another connected area. At the present time, the impact of the flu epidemic which is putting strain on the NHS, stretching A&E services, and impacting on delayed discharge is evidenced in the related struggles to arrange packages of social care to enable people to be discharged and to be supported at home or in a homely setting.

The celebration of the NHS reaching 70 will be somewhat hollow and vacuous if it is against a backdrop of the sounds of a disintegrating and deteriorating social care system.

Social care in Scotland is at a crossroads as we move into 2018.

Regular readers of these blogs will be well aware that throughout 2017 I have been warning of the ‘crisis’ facing social care. We have 9 out of 10 home care providers struggling to recruit staff and in the last few weeks faced with increased staff illness, the challenge of the better-paid retail sector, and ever shortening time-slots in which to deliver dignified care – home care providers have been really challenged to keep the show on the road and deliver urgent care and support at the point of need, no matter how isolated those locations might be.
Our care home providers faced with a vacancy level of 31% for nurses, nearly a quarter of care staff leaving the sector last year and with the already real living nightmare of Brexit, they are continuing to deliver increasingly high-quality care to some of our most vulnerable citizens in palliative and end of life contexts and to individuals living with the challenges of advanced dementia.

We have, in Scotland, so much which is full of potential and promise. Staff who are quite simply astonishingly professional and multi-skilled despite being paid basic wages. Legislation around Self-directed Support which has the potential of giving real choice and control to the individual citizen, which builds support around the person rather than the needs of the system. We have the start of the Health and Social Care Standards which have human rights at their heart and which if properly implemented and supported will help to advance care. We have new legislation which seeks to put carers at the heart of an effective and resourced support system in recognition of their critical contribution. The potential therefore is evident – the challenge in 2018 is to realise that potential.

As I write this piece our politicians are discussing and debating the Budget proposals of the Scottish Government. Despite my own call for a 3-year urgent investment of £1 billion pounds in the whole social care system, that Budget has promised only an additional £66 million to ensure the reforms, developments and delivery of this critical part of our social fabric. I hope the politicians who do have influence hear the urgent calls for further substantial investment in social care in Scotland. We can no longer tolerate the shame of 15 mins visits, where dignified end of life care and support, where the opportunity of personal care, is being crowded out by the budgets of austerity which affect the old, infirm and dying most sharply. We can no longer as we move into 2018 consider it acceptable that your chronological age has become the determinant of whether you get the opportunities to live a meaningful and independent life.

‘And I said to the man who stood at the gate of the year:
‘Give me a light that I may tread softly into the unknown.’

2018 needs to be the Year of Social Care in Scotland. A year when as a society we make the choice to value those who care and the work of care as making an essential contribution to Scotland rather than being a drain on our nation; where we celebrate the astonishing dedication and skill of the 10s of thousands who today care for our fellows in challenging, emotional and draining circumstances by properly rewarding them; and when we adequately resource social care especially for our vulnerable old to enable them to live life to the full and to die well.

Our political leaders have the opportunity of leading us into that future or merely standing still at the gate.

Dr Donald Macaskill
@DrDMacaskill