Care Home Week 18: Anne’s Story

As part of today's Human Rights celebrations to mark the second day of Care Home Week 2018, we're delighted to share a real example of human rights in practice in a Fife care home.

Anne's story, told by care home manager Sam Boyd, demonstrates how human rights are about the daily prioritising of choice, control, participation and dignity in supporting care home residents to live fulfilling lives.

Anne is 71 and has been a resident at Elizabeth House for the past year.

She has always been outgoing and enjoys living as independently as possible.

Staff and management have worked closely with Anne over a number of months to develop a lifestyle that suits her whilst maintaining her safety and dignity.

Anne is an active participant in the home's activities and has taken specific responsibility for certain tasks such as changing notice boards in the home.

More recently Anne has added to her responsibilities by accompanying our day care staff each afternoon on our mini bus to take our day care clients home.  She ensures that everyone is accounted for and not only relishes the responsibility but enjoys the company of our day care clients and staff.

After a careful risk assessment process, which included several trials, Anne now arranges her own transport to take her shopping once or twice a week. These trips can last from an hour to an entire afternoon.

Later this month Anne is going to see a tribute show of her favourite band, The Rolling Stones.

Anne feels her life has been considerably enhanced by taking this person-centred approach and she looks forward to even more varied and stimulating times in the future.

 

 

#carehomeweek

Care Home Week 18: Let’s get creative – guest blog by Edith Macintosh

Blog: Let’s get creative and celebrate Care Home Week 2018

By Edith Macintosh, Head of Improvement Support

As we celebrate Human Rights day as part of Care Home Week 2018, we're pleased to share this blog from Edith which talks about the importance of residents' right to creative opportunities and the resources available to support this.

We’re delighted to be joining in the celebrations for Care Home Week 2018. It is a great opportunity to raise awareness of Scotland's care homes, the people who live and work in them, their role in local communities and the opportunities care homes offer to enhance the lives and wellbeing of a wide range of people.

The Care Inspectorate works closely with care homes, not only because we are a scrutiny body but also because we are an improvement body. In fact, we have a formal responsibility for furthering improvements in the quality of care to help ensure people’s experiences of care are the best they can be. Our improvement work goes hand in hand with our scrutiny role. Our inspections are increasingly focused on improving the experiences and outcomes for people, not just compliance against procedures and older standards.

Right now in care homes across Scotland we are involved in so many innovative projects that help to give people the opportunity to live life to the full and as they would choose in order to flourish and live it well. These include our Care About Physical Activity (CAPA) improvement programme commissioned by the Scottish Government to help older people in care to move more often, collaborative work to reduce pressure ulcers in care homes and our improvement resources Spotlight on Dementia and Spotlight on Bowel and Bladder, to name but a few.

Arts in Care is another really important resource that helps to enhance the quality of life and health of people as they get older by promoting the arts and creative engagement in care homes.

We are all creative, whether we think it or not – everything we do in life has some element of creativity about it. We all have different creative abilities but, as work on this resource revealed, no matter what age or stage in life we are at, being creative can bring meaning, purpose and fulfilment to people and help them to live well.

Arts in Care was launched by the Care Inspectorate, in partnership with Luminate and Creative Scotland, back in 2016. Since then, it has been wonderful to see the growth of these expressive arts activities in care homes. We are increasingly seeing the evidence of how participating in the arts and creativity can have a transformative effect on a person’s physical, mental, emotional and social wellbeing.

The pack helps care staff to provide opportunities for people experiencing care to enjoy a good quality arts experience in the care setting or with the local community.  It also encourages care services to link with professional artists. Examples include using technology such as iPads to make music, storytelling and poetry workshops, singing and dance projects and visual art activities.

Greta, a lady living in a care home who was involved in developing the pack, spoke about how she had used her hands to be creative all her life and still loved it, she was also one of the people who helped to write a lovely poem called Bird Watching, which she recited at the official launch.  Some people spoke about how the creative arts helped them to manage some of the symptoms of their ill health and others said it meant they connected more with people and places because of it.

Clearly creativity is a powerful tool to help us to pursue wellness and remain resilient in life and in many cases restore joy that perhaps has been lost or is not often seen.

  • If you would like to find more information and resources from the Care Inspectorate on improving care for people visit The Hub website.
  • For more information about the CAPA programme and to find the latest news, case studies and resources visit the CAPA website.

The Care Inspectorate’s Improvement Strategy 2017-2019 is published on our website.

Edith Macintosh

@EAMacahp

Care Home Week 18: Being Human

Marnie MacDonald from Scottish Care, Aberdeen City presented at the Being Human Conference hosted by C-Change Scotland, which focused on Human Rights and Self Directed Support. Scottish Care was part a range of influential speakers on the subject as well as stories from individuals whose lives have been transformed for the better. Scottish Care covered the topic of Enabling Human Rights.

During 2013-2016 Scottish Care was involved in a major piece of work, prior to the current engagement project, on Enablement.

The Enablement Project focused on personalised planning and working with teams to create enabling support plans. Enabling support plans are holistic assessments of the service user and their abilities, with the focus being on a whole person approach and optimising of abilities.

An enabling support plan captures all necessary needs and information about an individual:

  • Physical
  • Sensory
  • Cognitive
  • Spiritual
  • Environmental

With recording the necessary information and providing it to all staff, this ensures a consistent form of support and allows changes to be monitored and addressed, whether positive or negative, effectively.

#carehomeweek

Care Home Week 18: Human Rights blog from our CEO, Dr Donald Macaskill

I am very pleased to be writing this blog for the second ever Care Home Week. I’ve been asked to write about human rights and admittedly it’s a theme I have commented on not a few times since I took over as Scottish Care CEO in April 2016.

Indeed there has been a lot that’s changed in Scottish Care in that time. Carlyn Miller developed two fantastic human rights conventions alongside people who use services and supports; she also wrote a great report on the implementation of self-directed support using the PANEL human rights model; we’ve had two Care Cameos directly touching on human rights issues – one on dementia and another on social care and human rights in general; and in August we will be publishing a report on human rights and technology in care.

In addition Scottish Care has been delighted to partner the Life Changes Trust in a new grant scheme which has enabled some care homes to access grants to enable them to embed human rights projects. As these start we look forward to being joined in the future by a colleague to further promote the work of human rights in care homes across Scotland.

Outside of Scottish Care the creation and now the implementation of the new National Care Standards is evidence that Human Rights are very much at the heart of the delivery of care home services in Scotland.

So a huge amount has already happened and yet more is still taking place. With all this positive direction, however, I have cause to reflect upon the words of Eleanor Roosevelt, Chair of the United Nations Human Rights Commission who said after the United Nations Declaration of Human Rights had been developed seventy years ago this year:

“Documents expressing ideals carry no weight unless the people know them, unless the people understand them, unless the people demand that they be lived…”

I suspect that that is where we are at in Scotland in general and in the care home sector in specific at this moment in time. I am convinced that without an extensive national awareness campaign that people who are resident in care homes will remain largely ignorant of their rights and the new rights-based Standards. But it goes even further than awareness raising.

We have absolutely no chance of achieving a truly human rights based system of care and support in Scotland unless we are as a society and as politicians in particular prepared to put a resource behind all the good words and human rights rhetoric. Dynamic change and re-orientation to embed rights demands the acknowledgement that financial resource is needed.

It’s needed so that our fantastic care home staff can become human rights workers in their job of care and support, learning how to balance competing rights, and how to further promote dignity, choice and autonomy in the work they already do.

It’s needed so that we adequately resource, from a human rights perspective, the delivery of increasingly complex and demanding care home services, delivering person led care across the range of conditions and co-morbidities, from dementia to delirium; from multiple sclerosis to muscular dystrophy.

It’s needed so that we properly resource our nursing staff not only so that we have sufficient numbers of them but also that we can re-envision their role at the heart of human rights based clinical care.

Care homes are fantastic places where individuals are able to live their lives to the fullest until their very last breath. From the moment they enter till the moment they leave they have the potential to be supported in a human rights setting – but the reality of that requires a human rights based approach to resourcing and budgeting. It speaks ill of a society where 24/7 nursing care is being delivered at a cost of £4.10 an hour.

Human rights are the life-blood that courses through all care and support in a care home or elsewhere. But just as a human being needs nutrients and energy to maximise potential so too human rights need to be fed, nurtured and resourced. They cannot remain paper based aspirations.

We have come a long way, we have the Conventions, the legislation, the Standards, the policies and the projects. All that remains to paraphrase a fellow human rights contemporary of Eleanor Roosevelt is to ‘give us the tools and we will finish the job.’

Enjoy Care Home Week

Dr Donald Macaskill

@DrDMacaskill

 

#carehomeweek

Care Home Week 18: Human rights resources

Today is the second day of Care Home Week, and is the day where we will be highlighting the important role that human rights play in care homes across Scotland.

In many ways, Scotland is leading the way in terms of human rights in social care. Not least given the introduction of the new Health & Social Care Standards: My Support, My Life in April 2018. These Health and Social Care Standards set out what we should expect when accessing health, social care or social work services in Scotland. They seek to provide better outcomes for everyone; to ensure that individuals are treated with respect and dignity, and that the basic human rights we are all entitled to are upheld.

The Standards are underpinned by five principles; dignity and respect, compassion, being included, responsive care and support and wellbeing.

The Standards are based on five headline outcomes:

• I experience high quality care and support that is right for me.

• I am fully involved in all decisions about my care and support.

• I have confidence in the people who support and care for me.

• I have confidence in the organisation providing my care and support.

• I experience a high quality environment if the organisation provides the premises.

Care home services for adults are the first services to be inspected against these new Standards.

Scottish Care has also done a lot of work around human rights in the last year, including the publication of a range of Care Cameos:

 

Human Rights & Social Care is written by Judith Robertson, Chair of the Scottish Human Rights Commission, and is based on the speech she delivered at Scottish Care's inaugural evening lecture.

Human Rights & Dementia is authored by Anna Buchanan. Director of the People Affected by Dementia Programme of the Life Changes Trust and considers how human rights law can be practically applied to improve the lives and support of those living with dementia and their families.  Scottish Care has been working closely with Anna and her team and we are looking forward to announcing some exciting news around human rights, dementia and care homes in the coming weeks. 

Let's Talk about... Sexuality features contributions from a range of experts in the fields of sexual health, dementia and human rights to examine how we ensure that sexuality is recognised as a fundamental right and component of someone's identity, regardless of age, diagnosis or care circumstances.

It is essential that we keep the conversation around human rights going and Scottish Care remains committed to celebrating, promoting and upholding human rights during Care Home Week and far beyond it.  

Do you have a resource to share, a story to tell or a question to ask around human rights and care homes?  Get in touch this week!

#carehomeweek

Care Home Week 18: Moving More Often (CAPA)

One of the myths about care homes is that once you start living there you no longer exercise or move around. If anything can dispel this myth it is the CAPA programme!

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Moving More Often

The new CAPA ‘Moving More Often’ resource is an easy to read guide for older people experiencing care in their own homes to enable them to move more every day.  The resource was produced to enable care at home staff to support those they care for to move more regularly and to improve their health and wellbeing. It can also be used by care home staff to support those they care for. 

The resource can be downloaded at http://www.capa.scot/?page_id=962  or for a free copy call 0345 600 9527 or email [email protected]

Moving-More-Often-1
CAPA Moving more often presentationFINAL

Care Home Week 18: Myth Busting blog from National Director, Karen Hedge

Mythbusting

It’s Care Home Week when we celebrate our care homes, the people who live and work in them, and the communities which they serve. So it seemed like the perfect time to bust some myths about Care Homes, and the sector as a whole – there’s one for every day of care home week.

Myth 1. If I go into a care home I have to leave everything behind
It’s in the name, it is a care HOME, and that means it should be all of the things that your home should be. With all of the capabilities of a noun, an adjective, a verb and even an adverb; your home can be and can mean many things. I find some of the poetry from warzones or from emigrants like Emily Dickenson particularly emotive in articulating the emotions and complexities that attach us to home. Most of them invoking the sense of a place which provides a feeling of security, a place of relaxation, a place of love. A care home should feel no different. To challenge the pop song, it’s not just ‘wherever you lay your hat’; it’s a place where you feel safe, a place where friendships can be made, a place where you can surround yourself with your own belongings, and where people you love can come and visit freely. Just last week, Balhousie Care Home won a Scottish Social Services Award because of the way that they create a personal environment for each individual who stays there, and where dementia ambassadors work with residents to make people feel safe. A care home is a caring home.

Myth 2. If I go into a care home I will lose my independence
Quite the opposite, we know that human beings thrive when they are active. It keeps us healthy and happy. The new Health and Social Care Standards promote a human rights based approach to social care, and seek to offer better outcomes for people amidst a context of dignity and respect.
Care should be person led, which means that you have choice and control over the care and support that you access, and that it should focus upon capability and potential. You may even get involved in initiatives like the Care About Physical Activity (CAPA) programme, whereby social care staff are trained in supporting people who access care and support to increase their activity. This approach has been proven to support self-management, and results in fewer hospital admissions.

Myth 3. Social Care staff are unskilled
In Scotland, social services staff have to register with the Scottish Social Services Council (SSSC), and must have a qualification such as SVQ Social Services and Healthcare. Social services staff also need to complete and record with the SSSC their Post Registration Training and Learning (PRTL). This is a way of making sure that the staff who work with some of our most vulnerable citizens are known to the authorities, and take time to complete appropriate levels of training on a continuous basis. It has the aim of driving higher standards in the care sector, and plays a part in safeguarding.
The majority of staff have been in the role for many years, and built up close relationships with the person that they care for, and are often considered to be, and value being ‘part of the family’. Because social care staff often spend every working day with the same people they are often best placed to advise in delivering their care and support and this can be invaluable to other professionals who may also support the person accessing care, such as a GP. This will be explored further in our report ‘The Experience of the Experienced’ due to be launched at our upcoming Workforce event on June 28.

Myth 4. Social Care is a drain on society
Last week, the SSSC in collaboration with others, published a report entitled The Economic Value of Social Care in Scotland. It shows that the adult social care sector can be valued not only by the high quality care and support offered to our most vulnerable citizens, but also by its economic contribution to society.
According to the report, the sector employs 148,000 people in Scotland, which is 6% of the total workforce, making it comparable in size to the entire NHS, and with the largest employer being the independent sector. In addition, when an individual is offered regular care and support, the sector enables unpaid carers to remain in employment, and supports a further 29,400 jobs relating to the purchase of services or goods made by the sector (indirect effect).
At £2.2 Billion, the Gross Value Added (GVA) which is the value of the goods and services that a sector produces, is higher than Agriculture, forestry and fishing, Arts, entertainment and recreation, and Water supply; sewerage and waste management. It is the 5th largest contributor. The GVA increases to £3.4 Billion when taking into account the indirect effect of the sector. The report also mentions the additional benefits the sector offers by reducing hospital admissions and delayed discharge. This has impact both on lifestyle and the economy.

Myth 5. Care homes are an ‘old-fashioned’ way to deliver care
A real positive of the social care system and legal framework that we have in Scotland is that we can choose how we access our care, so having different services on offer helps to ensure that everyone can access the type of care and support they prefer. For some this may be staying in their own home, for others it may be moving to a care home, or indeed something completely different.
Care Homes are constantly evolving to keep up with the needs and wishes of the people who live in them, introducing new services and activities because the people who live there want them. And in terms of specialised support, many homes are now equipped to care for the increasing number of people with multiple comorbidities now that we are living longer. Previously these people may have had to go to hospital, but now they can have the benefits of staying in a care home (see Myth 1.).
And this evolution doesn’t just apply to the care and support that they offer, but also to the systems that they run. For instance, many care homes use technology to develop which frees up their staff to spend more time just ‘being’ with the people who live there, to focus purely on the human aspect of care. This ranges from digital monitoring, digital care planning and staffing, to diagnosing health needs and more. To find out more, come along to our event ‘Tech Care Take Care’ on August 24.

I hope this has helped to challenge some misconceptions about care homes and what they offer. They are a part of our society, and many are having open doors as part of care home week. I urge you to get involved and take the mythbusting challenge yourself.

Karen Hedge, Scottish Care National Director

@Hegeit

#carehomeweek

Care Home Week 18: Good Care Film

What does good care mean?

Scottish Care has a longstanding collaborative relationship with documentary maker Michael Rea and this film examines the meaning of good care in a care home setting for residents, relatives and care home staff. Given that today is myth busting day in our Care Home Week, we thought this would provide a fantastic kickstart to the theme, as a number of myths are explored and busted in the film. 

#carehomeweek

Care at Home & Housing Support Conference, Exhibition & Awards

Conference Report

Harry and Meghan may have had other things on their minds on May 18, but for everyone attending the National Care at Home & Housing Conference it was all about Practical Promise: Making the vision of home care real.

With nearly 300 delegates attending the Conference and Exhibition at the Marriott Hotel in Glasgow, Scottish Care is delighted to have delivered such a well-received programme from a diverse range of contributors.

Highlights included addresses from Dr Andrew Mackay (GP & ACP lead in Edinburgh), Cabinet Secretary for Health & Sport Shona Robison, Edith MacIntosh (CAPA project, Care Inspectorate) and the Glasgow School of Art Innovation School’s Dr Tara French and Ute Schauberger.

And the Scottish Care team took the opportunity to communicate some of the fantastic recent work that has been keeping us busy, including Katharine Ross and Paul O’Reilly (our Workforce Matters team) who reiterated the important messaging from the 4 R’s Report, Anne McDonald (SDS Development Worker in Highland) who brought us Norma Davidson’s positive SDS experience and our CEO Dr Donald Macaskill who delivered an impassioned address to delegates, calling for radical action to reform Scotland’s home care sector.

If you want to revisit or delve deeper into the presentations delivered on the day, please access the materials by visiting the links listed below:

Dr Donald Macaskill:  12 Challenges, 12 Solutions; 12 Months to save the home care sector

Dr Andrew Mackay: Reshaping health and care in the community

The 4 R’s: A home care employment journey

Self Directed Support: Norma’s Story

CAPA Project: Moving more often at home

Innovation School GSA: A creative future for care at home

We also hosted a panel discussion, bringing together various visions on the importance of the sector, featuring Graham Abrines (Dumfries & Galloway HSCP), Emma Cummings (Inverclyde HSCP), Wendy Jack (West Dunbartonshire HSCP) and Fiona Pirrie (East Ayrshire Carers Centre). 

Additionally, delegates were able to tap into a number of issues through our breakout insight sessions, including:

Palliative and end of life care at home – Workforce Matters

Integrate, innovate, imitate: sharing good practice – Partners for Integration & Improvement

Registration: making it work for you - SSSC 

Inspecting care at home services in the context of the new standards: our new quality framework & methodology – Care Inspectorate

Spiritual care is everybody’s business – Faith in Older People & Reviewing

Sexuality and dementia: the last taboo – Three Sisters Consultancy & Alzheimer Scotland

Film: A Day in the Life of Home Care

For a number of years, Scottish Care has enjoyed a collaborative relationship with documentary film maker Michael Rea. We have been working together to help highlight and showcase the sector, as well as provide insight into the realities and challenges of working in care at home. With this in mind, we embarked on a fresh project with Michael in the run up to conference and the result is a new film titled A Day in the Life of Home Care. Huge thanks to Stewartry Care in Dalbeattie and Carrick Home Care Services in Edinburgh for their involvement in the creation of this documentary – we hope you agree it is a fantastic and truthful portrayal of the home care sector.

Exhibition

2018 saw the largest Care at Home and Housing Support Exhibition to date, with 30 exhibitor stands on the day during the main conference. We were delighted to welcome back many of our supporters who have been involved with previous Scottish Care events, as well as introduce some new exhibitors to our delegates this year. As always, our exhibitors went above and beyond on the day, with a variety of competitions, giveaways and offers available across the event, and delegates enjoyed a lively exhibition to complement a fantastic conference.

The day itself was closely followed on social media with a real buzz around the conference hashtags #practicalpromise and #homecare18. If you are on Twitter and want to catch up on the conversations then be sure to check those out.

All in all, Practical Promise: Making the vision of home care real proved to be hugely successful, bringing together the right people to debate the right topics at the heart of home care and enabling networking in a way that no other event can; because it is the only Scottish event dedicated exclusively to the sector. We hope if you attended you found it useful and enjoyable and we hope to see you all again at a Scottish Care event in the near future.

Evening Awards Ceremony

After the day-time conference and exhibition were done and dusted it was time to get down to the business of celebrating care at home and housing support with our  National CAH & HS Awards 2018. 

The nominees gathered in their finery at the Marriot Ballroom, where they enjoyed a champagne reception and sit down dinner ahead of the main event; the Awards Ceremony which was hosted by the ever-fabulous Michelle McManus. 

The winners to the 11 award categories were announced by our kind sponsors, you can catch up on all the details on who won what here and take a look through some of the celebratory pictures below. Congratulations once again to all our finalists and everyone who submitted a nomination to the awards in 2018, the judges commented that their job was extremely tough and the standards were incredibly high, which is a huge endorsement for our talented and dedicated membership.

All in all, a fantastic night for the 350 attendees, with entertainment from Michelle and the band Waterfront, providing the soundtrack the our feelgood #celebratecare event.

Hope to see you all again in 2018!

The Economic Value of the Adult Social Care Sector – media statement

The adult social care sector contributes £3.4 billion to the Scottish economy, a new report into the economic impact of the sector has found. The Scottish Social Services Council (SSSC) published the report today, at the same time as the UK, England, Northern Ireland and Wales published similar reports.

Scottish Care welcomes the release of data published by the Scottish Social Services Council (SSSC), and to which Scottish Care contributed, which provides the evidence for what we have often said; that the adult social care sector can be valued not only by the high quality care and support offered to our most vulnerable citizens, but also by its economic contribution to society. A report has been issued for each of the UK nations, as well as for the UK as a whole, thus offering opportunity to benchmark across the sector.

According to the report, the adult social care sector employs 148,000 people in Scotland, which is 6% of the total workforce, making it comparable in size to the entire NHS, and with the largest employer being the independent sector. In addition, when an individual is offered regular care and support, the sector enables unpaid carers to remain in employment, and supports a further 29,400 jobs relating to the purchase of services or goods made by the sector.

At £2.2 Billion, the Gross Value Added (GVA) which is the value of the goods and services that a sector produces, is higher than Agriculture, forestry and fishing, Arts, entertainment and recreation, and Water supply; sewerage and waste management. It is the 5th largest contributor. The GVA increases to £3.4 Billion when taking into account the indirect effect of the sector. The report also mentions the additional benefits the sector offers by reducing hospital admissions and delayed discharge. This has impact both on lifestyle and the economy.

The report also considers the nationality of employees, stating that 4.4% of workers are from other EU countries. This highlights that the impact of Brexit could be a real concern in a sector which as evidenced in in the 4 R’s, a recent Scottish Care report, already experiences significant challenge in recruitment and retention.

Scotland leads the other nations in the UK with higher productivity in the workforce, and higher average earnings. The estimated GVA per capita is also highest in Scotland.

As our population is living longer, it is expected that by 2039, the number of people over 65 will increase by 44%, leading to an increased demand for adult social care. It is hoped that this report reinforces the importance of the adult social care sector in Scotland and highlights the need to value the sector going forward to enable the delivery of high quality adult social care based in a human rights approach offering choice and control to those who access it.

The Economic Value of the Adult Social Care Sector – Scotland report is available here: http://www.sssc.uk.com/about-the-sssc/multimedia-library/publications/209-research/the-economic-value-of-the-adult-social-care-sector-scotland

The Economic Value of the Adult Social Care Sector – UK report is available here: http://www.sssc.uk.com/about-the-sssc/multimedia-library/publications/209-research/the-economic-value-of-the-adult-social-care-sector-uk