Film: A Day in the Life of Home Care

The latest film commissioned by Scottish Care has premiered at our #practicalpromise Care at Home & Housing Support Conference at the Marriott Hotel in Glasgow.

It details a Day in the Life of Home Care and was created in collaboration with Michael Rea, an experienced documentary film maker with a long standing relationship with Scottish Care and a proven ability to capture the diverse voices of those working in and receiving social care.

Scottish Care want to extend a huge thanks to all of those involved in it's creation - we hope you enjoy watching!

News Release: 12 Challenges, 12 Solutions; 12 Months to save the home care sector

Radical action is needed to reform home care services before the sector collapses, a sector body is warning.

A new paper by Scottish Care, the representative body for the country’s independent social care services, outlines the 12 main challenges facing home care services, including:

  • Recruitment of staff – 9 out of 10 providers say they are struggling to recruit staff. People are simply not walking through the door despite the increase in the Scottish Living Wage.
  • Holding on to existing staff – Recent Scottish Care research showed that 63% of staff who left in the last year did so within the first six months of joining an organisation.
  • SDS is not working for older people – Self-directed support (SDS) is the only way that citizens should be accessing social care – but for most older Scots the principles of choice, control, participation and dignity are being daily ignored,
  • Social care is underfunded – There is a complete lack of nonpartisan political willingness to undertake a national assessment of how we are going to pay for social care not just tomorrow but into the future. Social care needs to be seen as a major economic contributor rather than as drain on national resources.

The issues are detailed in ‘12 minutes to midnight’, a new paper which will be launched at Scottish Care’s conference for Care at Home and Housing Support Services on 18 May in Glasgow.

Speaking ahead of the conference, CEO Dr Donald Macaskill said:

Scottish Care has been warning for the last year that the precarious nature of home care in the current climate is leading us closer to a precipice of home care collapse in Scotland. 

 “The result of not investing in this type of care is that we see providers who genuinely want to deliver high quality care in local communities but who are finding the challenges to be almost unbearable. 

 “If meaningful action isn’t taken urgently to ensure we still have a social care system able to care for our vulnerable older citizens, the consequences are enormous – for health and social care, for the economy, for jobs and most importantly, for the tens of thousands of individuals and families who rely on support in their own homes.

 “That is why we are launching ‘12 minutes to midnight’ – to make clear what the very real challenges are and to offer our thoughts on the changes that are necessary to creating sustainable home care into the future.”

 The paper sets out 12 ways in which changes need to be made urgently before it is too late.  These include calls for:

  • A Pay Commission to be established to decide what is an adequate rate of pay for those engaged in the increasingly skilled and challenging tasks of care in our community
  • The establishment of a Care for the Carer Fund dedicated to ensuring the mental health and well-being of frontline social care staff
  • A cross-party and independent Commission on the Future Funding of Social Care in Scotland. Without urgently exploring the financing of social care and health in Scotland we are only dealing with part of the dilemma and challenge.
  • The creation of a special division within Scottish Enterprise dedicated to enabling the greater promotion and development of social care as an asset to the wider Scottish economy, as well as to untap the economic and wider contribution of older citizens.

Dr Macaskill added:

“Social care services and the older individuals they support need to be recognised as major contributors to the fabric and economy of Scotland rather than as a drain on national resources.  Let us work together – politicians, economists, those who work and provide care and those who receive care and support – in identifying and progressing potential solutions for the home care crisis we are already experiencing.  There’s been too much talking and wringing of hands and not enough ‘walking the walk’. Action needs to happen now.”

 ENDS

12 mins to midnight (2)

National Care at Home & Housing Support Conference – this Friday!

Last few tickets to conference remaining – book now to secure your place!

Practical Promise: Making the vision of home care real is about addressing the issues that are impacting on Scottish Care members right now. Our Conference, Exhibition and Awards is the only event in Scotland to focus solely on the Care at Home and Housing Support sector.

On Friday 18 May hundreds of delegates will be coming along to the Marriott in Glasgow to hear insightful and relevant speakers and participate in topical insight sessions. There are still a few remaining tickets available – if you’d like to come along please use the buttons below to view the full programme and book your place.

On the day we’ll be hearing more from Scottish Care Development Worker Anne McDonald on Self Directed Support in the Highlands.

Ahead of the event, Anne said:

“I met Norma when working on the Getting It Right With Older People Project, increasing the use of SDS by older people in the Highlands. Norma, who received SDS option 2, is passionate about the potential for SDS to change older people’s lives. In the short film; Norma’s Guide to SDS Option 2, she talks about the difference it has made to her. Before her SDS package was set up Norma spent much of her time in bed, with long hospital stays when her health deteriorated. Now she can access the specialist physiotherapy support she needs, get out in the garden, do some of her own housework and cooking, and hang out with the youths at the local skatepark.  Norma has also contributed to a Scottish Care SDS information booklet for older people in Highland; 7 Self-Directed Support Suggestions - advice from older people who receive SDS to others who are new to SDS; ‘what we wish we had known at the start’.”

We look forward to getting more details from Anne and viewing Norma’s film this Friday May 18 at the Marriott Hotel in Glasgow.

Care at Home & Housing Support Conference, Exhibition & Awards: 1 week to go!

#practicalpromise

#homecare18

There is now just one week to go before the National Care at Home & Housing Support Conference, Exhibition & Awards 2018 at the Marriott Hotel in Glasgow.

Here at Scottish Care we are all looking forward to what is set to be a fantastic event, with hundreds of delegates from across the sector coming together for a programme of diverse and challenging contributions from insightful and informed speakers with a variety of experience.

We thought we’d take the opportunity to share a bit more information on our keynote speaker Dr Andrew Mackay.

After qualifying as a General Practitioner in 1993, Dr Mackay has spent two decades working as a GP at St Triduana’s Medical Practice in the capital. He is the Anticipatory Care Planning Lead for Edinburgh and is the Cluster Quality Lead for East Edinburgh.

Ahead of his keynote address on May 18, he said:

“Ensuring that someone being supported at home receives the acute medical care as well as the social care that is most appropriate for them can be challenging in the era of NHS24 and protocol driven emergency services. Anticipatory Care Planning can allow the individual and their family’s voices to be heard, so they are cared for in a manner they would wish for. Having had experience of supporting care homes to achieve this in Edinburgh, I wish to consider how such work could be extended to care at home and housing support services and to explore the importance of partnership working across health and social care services.”

We very much look forward to hearing more from Dr Mackay on May 18.

If you’d still like to book tickets to Conference or view the full programme please use the buttons below.

As ever, the National Care at Home & Housing Support Exhibition will run alongside the Conference at the Marriott Hotel. For more information on this please click below.

Care at Home & Housing Support Conference, Exhibition & Awards – 2 weeks to go!

#practicalpromise
#homecare18

The countdown is well and truly on to the National Care at Home & Housing Support Conference, Exhibition & Awards 2018.

In just a fortnight hundreds of delegates will be arriving at the Marriott Hotel in Glasgow to the unique event – the only one of its kind to focus solely on the Care at Home and Housing Support sector. So ahead of the big day, we thought we’d take the opportunity to tell you a little bit more about one of the key contributors – The Glasgow School of Art.

They’ve agreed to take on the creative project of imagining an alternative future for the sector – and on the 18th of May we’ll all be able to see and hear more details on the resulting vision.

Design researchers from the Innovation School at The Glasgow School of Art have been working with Scottish Care and care at home staff to creatively explore the future of care at home. Researchers have been exploring with staff the objects, technologies and ideas that will impact the sector in the future in order to co-create a series of possible scenarios based on trends from the present. The scenarios include possible new roles for care at home, new ways of working and a set of emerging social, technological, political and environmental themes. The scenarios and tools resulting from the research give form to the future and aim to support Scottish Care and others to consider how Care at Home as a sector might prepare for future possibilities and help to continue this creative exploration of care at home, allowing transformative ideas to emerge.

Dr Tara French from the GSA, who is part of the team collaborating on this unique project said:

“The challenges facing the care at home sector are well known and the immediate needs for the ‘here and now’ are clear. Looking to how the sector might change in the future can be difficult to imagine while trying to ‘keep the lights on’ in the face of increasing pressures. In our collaborative project we supported care providers and frontline staff to creatively explore a future vision for care at home using our design innovation approach. Our design methods offered a way to integrate perspectives across the sector, transform challenges into areas of opportunity based on current trends and make tangible the way in which care at home could change in the future. Our approach and outcomes aim to build capacity in the sector and enable Scottish Care to continue this conversation by engaging a wider audience to collectively shape and progress a preferable vision for care at home in Scotland.”  

Book your tickets to conference to hear more about this project and take part in many other conversations at the cutting edge of the Care at Home and Housing Support sector at this crucial time.

Practical Promise: Making the vision of home care real is about addressing the issues that are impacting on our members and the wider sector.
To view the full programme and to learn more about the exhibition and awards please use the buttons below.

Scottish Care criticises new Digital Health & Care Strategy

Scotland’s Digital Health and Care Strategy – Enabling, Connecting and Empowering has been released today to strong criticism from Scottish Care, the representative body for independent social care services in Scotland.

The sector body expressed their profound concerns about the Strategy’s contents, specifically its failure to recognise the crucial role of the independent care sector which delivers the vast majority of care in Scotland and employs over half of the total social services workforce.

CEO Dr Donald Macaskill said:

“The failure to include the independent care sector as a partner in the new digital strategy is breathtakingly insular and a huge missed opportunity. In doing so, the real dynamic, technical and digital innovation happening in social care has been ignored.

“Instead, the Strategy seems to focus on statutory bodies ‘getting their house in order’ before extending to other parts of the health and social care sector. In reality, the vision of the Strategy can only be achieved by true partnership with the third and independent sector from the outset.

“After all, this sector supports 90% of all care home residents in Scotland and delivers over 60% of all home care hours. An effective health and social care system simply cannot be realised without this sector’s meaningful involvement.

“It is hugely disappointing and indeed dangerous that the Scottish Government continues to dismiss the contribution of care providers despite all the ways in which it relies on them to support Scotland’s most vulnerable citizens.”

One month to GDPR

An update and reminder notice on General Data Protection Regulation (GDPR)

Current Data Protection Legislation

Currently anyone who uses and stores information about people who use their services, suppliers or their workforce must ensure that the data is held in accordance with the Data Protection Act (DPA), but this is changing to allow for changes in our ‘digital age’, and conformity across the EU.

Changes to Legislation

The GDPR comes into effect from 25 May 2018 and it is likely that it will affect all of our members as it applies to anyone who stores or processes another’s personal information.
It follows the same principles as the DPA, but with additional requirements on storage, consent, privacy and access. It includes the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision-making including profiling.

Key Terms

A ‘Data Processor’ is a person who processes data, and the term may apply to the majority of your staff as it includes someone who will look at, contribute to or store data. They will need to know about GDPR.

The person who is responsible for compliance with GDPR and principles is called the ‘Data Controller’. All organisations who process personal information will need to nominate someone to this role.

What do I need to do?

Here’s a short overview of some steps which should be taken. This is not an exhaustive list:

  • Appoint or nominate a Data Controller
  • Write a policy explaining your Privacy Policy, why you hold information, why you may have it in different formats (e.g. paper and digital), how you will address the rights listed above and what happens in the event of a data breach (escalation and notification). Make sure this is available and visible.
  • Write and act upon your digital strategy to ensure data is stored using encrypted hardware, and software which is GDPR compliant (most big software providers should already). Be careful of USB pens.

The Information Commissioner’s Office (ICO) enforce data protection so are the experts on compliance. They have easy-to-read materials available for free, as well as a handy helpline to ensure that you are GDPR ready (number below).

They have produced a 12 step guide to preparing for GDPR:

https://storage.googleapis.com/scvo-cms/media/1624219/preparing-for-the-gdpr-12-steps.pdf

As well as more detailed guidelines which are available here:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Data Breach

Any data breach needs to be reported to the The ICO within 72 hrs, as well as anyone affected. They are the UK’s independent body set up to uphold information rights. Non-reporting can lead to a fine.

Information and support

For further information and support, please contact the ICO directly
https://ico.org.uk
ICO Helpline: 0303 123 1113

Congratulations to our 2018 Care Awards finalists!

We are delighted to announce the finalists in this year's Care at Home & Housing Support Awards. The standard of 2018 entries was very high, making the judges' task extremely difficult. Thank you to all who submitted nominations.

Winners will be announced at the Awards Ceremony, hosted by Michelle McManus on the evening of 18 May 2018 at the Marriott Hotel, Glasgow.

Awards tables can be booked by contacting the Scottish Care office.

Have you booked your insight sessions for the Care at Home Conference?

Practical promise: making the vision of home care real

National Care at Home & Housing Support Conference & Exhibition

Less than 4 weeks to go!

Have you chosen your conference insight sessions yet?

Each conference delegate will have the opportunity to attend 2 of the following workshops, all delivered by leaders in the sector working on critical areas of policy, practice and innovation in home care.

Book your tickets now

Statement on Accounts Commission Annual Report on Local Government.

Scottish Care has consistently highlighted the growing crisis facing social care across Scotland because of chronic underfunding. We are therefore not surprised but nevertheless disappointed to read the latest Annual Report from the Audit Commission on the performance of local government in Scotland.

Most social care in Scotland is funded by local authorities and voluntary and independent providers deliver most of the care and support which is needed. The fact that there has been a substantial reduction in funding for local authorities has immediate consequence for some of our older citizens.

Scottish Care members seek to deliver high quality, rights-based care and support to enable people to live as full a life as possible in both a homely setting and in their own home. This is becoming increasingly impossible to achieve because of the current financial restrictions.

The Accounts Commission report indicates that local authority budgets have seen a real-terms cut of 9.6% over the last eight years. Their warnings that Scotland’s aging population and demographic changes are increasing the strain on services is something which social care providers know every day to be happening already.

We agree with the Accounts Commission that there are many factors impacting on local government and their ability to adequately fund social care services, not least the concerns around the uncertainty which Brexit is causing.

But alongside the reductions in public spending we are witnessing a sharp rise in demand for social care, coupled with the presumption that families can bear more and more of the burden. If we are going to preserve an already fragile system then we need to think seriously about how we are going to fund care into the future.

The Accounts Commission has warned that without changes that some councils could be spending 80% of their budgets on education and social work alone by 2025-26.

Scottish Care CEO, Dr Donald Macaskill commented:

“Every week we seem to have yet another report highlighting the critical state of our social care system in Scotland. Yet no one seems to be listening or taking any action.

Four months ago in the Scottish Parliament I called for substantial investment into social care of several £100 millions and this was met as if I was asking for the impossible. What we got in the Budget was a £66million increase to partly fund an extensive range of commitments.

We have to stop using social care as a political football and we have to start getting real. Because the reality is that more and more of our vulnerable citizens are not getting the care they deserve. The reality is that hundreds of people are leaving jobs in social care every month because they don’t feel valued and suitably rewarded. The reality is that we are trying to care for more people on less resources.

I want to stop reading reports which describe a real crisis in care and start to see intentions and investment which speak of a society which wants to care, protect and support the most vulnerable. For that to happen we need urgent political action rather than empty rhetoric. We need cross political party working rather than factionalism. It is easy to find someone to blame – it is much harder to work together to address a crisis. ”