Scotland must put social care at the heart of its future

On a winter morning in Lanarkshire, Mary waits for her homecare worker to arrive. That knock on the door is more than routine – it is the sound of dignity, independence, and human connection. Yet for thousands like Mary, this lifeline is under threat. As Scotland heads into an election, we face a stark choice: will social care remain the poor relation of public policy, or will we finally recognise it as the cornerstone of a fair society?

For too long, social care has been treated as a cost to contain rather than an investment to cherish. The consequences are visible everywhere: care homes closing their doors, homecare visits squeezed into 15-minute slots, and exhausted staff leaving for better-paid jobs elsewhere. Behind these headlines are real lives, families desperate for placements, older people stuck in hospital because there is nowhere for them to go, and workers who feel undervalued despite doing one of the most important jobs in Scotland. This is not inevitable. It is the result of political choices. And it is time those choices changed.

Scottish Care’s 2025 Manifesto, Care Creates, offers a vision that should inspire every party. It calls for fair pay and career progression for care workers, investment in technology that serves people rather than bureaucracy, and commissioning models that prioritise dignity over penny-pinching. It reframes care as infrastructure, as essential to health, the economy, and community resilience. This is not radical; it is common sense.

Imagine a Scotland where care homes are vibrant hubs of community life, not symbols of decline. Where homecare visits allow time for conversation, not just tasks. Where digital tools free staff to spend more time with people, not screens. These are achievable goals but only if we have the courage to act.

The political backdrop is messy, with parties point-scoring and funding gaps are huge. But the election offers a moment of clarity. Every manifesto will talk about fairness, wellbeing, and community. Social care is where those words become reality or ring hollow. Investment is not charity; it is strategy. Every pound spent on care reduces hospital admissions, supports jobs, and strengthens families. Yet the true cost of care remains unfunded. Closing these gaps is not optional; it is the price of a system that works.

But to truly put social care at the heart of Scotland’s future, we must go further. We need to see social care as a driver of innovation and sustainability. Our sector is already pioneering green initiatives, embedding human rights, and investing in local economies. The Care Creates campaign is about more than funding – it’s about reimagining care as a foundation for a just, resilient, and compassionate society. This means supporting our workforce with fair pay, robust training, and recognition equal to that of NHS colleagues. It means ethical commissioning that values relationships and continuity, not just cost. And it means listening to the voices of those who deliver and receive care every day.

The reality for many care workers is stark: lower pay, fewer benefits, and less security than their counterparts in health. This disparity is not just unfair – it is unsustainable. If we want to attract and retain skilled, compassionate people, we must offer them respect, opportunity, and a real career path. The pandemic showed us the vital role of social care, but applause and promises are not enough. We need action and we need it now.

This is my challenge to Scotland’s politicians: stop treating social care as an afterthought. Make it central to your vision for the nation. Commit to sustainable funding, ethical commissioning, and parity of esteem for care workers. Recognise that social care is not a drain on resources but a driver of wellbeing and economic resilience.

Mary’s quiet morning should not be a privilege; it should be a promise. A promise that, whatever our age or circumstance, we will be cared for with dignity, respect, and compassion. That is not just good policy – it is who we are as a nation.

Professor Donald Macaskill
CEO, Scottish Care

 

Winter Bulletin 2025

We’re delighted to announce that the 2025 Winter Bulletin is now live!

Packed with valuable updates, inspiring stories and sector highlights, this edition celebrates the creativity and resilience of our care community.

Don’t miss the festive feature on pages 24–29, showcasing heart-warming stories and activities shared by our members. A huge thank you to everyone who contributed to making this bulletin truly special!

We’d love to hear your thoughts. If you have feedback or ideas for future editions, please email us at [email protected].

Read the Winter Bulletin here

Scottish Care’s Key Asks for the Scottish Budget

Investing in Social Care: Three Key Asks for the Scottish Budget

Scotland’s future depends on strong, person-led social care. As the Scottish Budget approaches, we are urging for investment that delivers dignity, choice and control for individuals, while strengthening communities and local economies.

Social care is not a cost, it is critical infrastructure. Every pound invested in care generates more than double in socio-economic value, creating jobs, improving health equity and supporting the many women-led small enterprises that define our sector. With over 13,000 vacancies, investment also means thousands of new opportunities for people to make a real difference every day.

Our Three Key Asks for the Scottish Budget are clear, practical and evidence-led:

1. Increase Core Funding for Social Care Support
2. Invest in Our Social Care Professionals
3. Invest in Ethical Technology, Digital and Data

Why this matters for Scotland

Investing in social care is investing in Scotland’s future:

  • Stronger communities and social justice
  • Local economic growth and job creation
  • Better health outcomes and reduced inequalities
  • A sustainable, person-led care system that leaves no one behind

Read our Scottish Budget Asks here

Scottish Care Manifesto – Care Creates… 

Introducing the Scottish Care Manifesto –  Care Creates…

Care Creates… is our invitation to Scotland to view adult social care support through a lens of opportunity. The Scottish Care Manifesto sets out a practical, hopeful roadmap for a system that places dignity, independence and wellbeing at its heart and recognises social care support as essential public infrastructure that enables people and communities to thrive.

The manifesto is built around six opportunities:

  • Rights at the heart of social care support
  • Fair pay, fair work, fair care
  • Integration
  • Future‑ready care
  • Investing in care like it matters
  • Care that cares for the people and planet

We are calling for decisive action, bold investment and ethical commissioning to make social care support valued, visible, viable and visionary across Scotland.

This agenda aligns with the our wider reframing work to move the public conversation beyond crisis, emphasising interdependence, fairness and wellbeing and showing how social care support creates the foundations of a fairer, healthier Scotland.

Care Creates… opportunity – for people, for communities, for Scotland.
It creates rights upheld, skilled jobs, collaboration and trust, digital empowerment, investment with impact, and climate‑conscious care.

It creates a system that matters, and a future we can build together.

Download the manifesto here

Scottish Care Manifesto 2025

Five Nations Call for UK Backing on UN Older Persons’ Rights

On Human Rights Day (10 December 2025), the Five Nations Care Forum – which comprises of care associations from Scotland, England, Wales, Northern Ireland and the Republic of Ireland – wrote to the UK Government urging full and active participation in drafting a new UN Convention on the Rights of Older Persons.

The letter, addressed to Rt Hon Chris Elmore MP, Minister for Human Right, highlights the urgent need to uphold the dignity, rights and equal citizenship of older people, and calls for the voices of older persons and social care providers to be central to the process.

Read the letter below.

Download letter here.

Letter to Mr Elmore_ V2_1

Scottish Care Media Statement on Flu and Winter Restrictions

As we enter the winter months, we are seeing a growing number of health boards across Scotland reintroducing restrictions on visiting and increasing the use of masks in hospitals and healthcare settings. While these measures are intended to protect vulnerable individuals during periods of heightened respiratory illness, it is vital that we do not repeat the mistakes of the Covid-19 pandemic in our care homes.

Care homes are not hospitals. They are the homes of those who live there, and the rights of residents must remain paramount. Anne’s Law, now enshrined in legislation, guarantees that people living in care homes have the right to maintain meaningful contact with those who matter most to them. This is not optional – it is a legal and moral obligation. Any restrictions must be proportionate, time-limited, and based on clear public health evidence.

We also need to remember the lessons of the pandemic about communication and human connection. Masks, while useful in certain clinical contexts, can significantly impair communication, especially for people living with dementia, hearing loss, or cognitive impairment. The ability to see a familiar face, to read lips, and to share a smile is not a luxury; it is central to dignity and wellbeing. Therefore, the use of masks in care homes should be limited to situations of genuine infection risk.

Scottish Care urges all health protection teams, and policymakers to uphold the principles of human rights, person-led care, and proportionality when they are advising care homes. We must protect against infection, but we must also protect against isolation, loneliness, and the erosion of fundamental rights. Our commitment is clear: care homes are places of life and love, not lockdown.

Insights on Ethical Commissioning

Insights on Ethical Commissioning – Lynn Laughland MBE, Chief Executive Officer, HRM Homecare

As Scottish Care’s advocacy for the thorough implementation of ethical commissioning and procurement progresses at pace towards upcoming Scottish Government Statutory Guidance, the necessity of such work for the homecare and housing support sector is further evidenced by the latest Homecare Deficit 2025 report.

The Homecare Association’s 2025 analysis calculates that the Minimum Price for Homecare needed to deliver safe, legal and sustainable care is £32.88 per hour. Yet many councils continue to commission at rates well below the real cost of delivery, with funding in recent years failing to keep pace with inflation, workforce pressures or legal employment standards.

Over the last four years, commissioning levels have covered only 87.6% of provider costs on average, leaving providers forced to absorb the remaining deficit or reduce service capacity. This chronic underfunding has been accompanied by widening pay inequality between public-sector-delivered homecare and the independent and voluntary sectors, who provide the majority of Scotland’s care hours. The result is a destabilised market, weakened workforce, and compromised continuity of care for the people of Scotland.

Lynn Laughland MBE, Chief Executive Officer of HRM Homecare and member of the Scottish Care Executive, speaks further on the importance of continuity of care.

Continuity of Care: Why the People Behind the Service Matter

I’ll never forget a conversation I had with an older neighbour a while back. She told me how much she looked forward to seeing her support worker each morning—not just for help with breakfast and medication, but for the chats, the laughter, and the reassurance that someone truly knew her. “She’s like family now,” she said with a smile.

Then, after a spell in hospital, everything changed. When she returned home, she discovered her care package had been reassigned. The familiar face she had come to trust was gone, replaced by a new team of staff. “They’re kind,” she admitted, “but they don’t know me.” There was a sadness in her voice, the sense of having lost more than just a routine—it was the loss of a relationship.

I share this story not to criticise but to reflect. In Falkirk, and in many other areas, councils allocate home care based on availability and cost. I understand the pressures behind this system: resources are tight, demand is high, and fairness matters. But I also see the human side—the person who, just when they are most vulnerable after hospital, has to start over with strangers instead of returning to the carers who know them best.

Continuity of care is about more than convenience. It’s about safety, dignity, and confidence. A support worker who knows someone well can spot when they’re not quite themselves, notice the small changes that signal something bigger, and provide comfort at a time when everything else feels uncertain.

I believe councils do their best within difficult circumstances. But perhaps we can start asking whether continuity could be given greater weight in the way care is allocated. Could there be more flexibility, more room to reconnect people with their previous carers when they come home? Even if it can’t always happen, trying where possible could make a world of difference.

Care is not simply a service to be delivered—it is a relationship to be nurtured. Protecting those relationships means protecting people’s sense of stability, identity, and wellbeing. And in the end, isn’t that what care is really about?

For further insights from Lynn on a range of matters involving ethical commissioning, please see the following columns:

 

Upcoming Webinars: Care Inspectorate Powers under the Care Reform (Scotland) Act 2025

Following our recent briefing on the implementation of new Care Inspectorate powers, the Scottish Government has scheduled two webinars for CCPS and Scottish Care members.

These sessions will provide:

  • Further detail on the proposed policy and when it may be applied.
  • An opportunity for members to share feedback and ask questions.

Webinar Dates & Links

Tuesday 2 December, 15:00 – 16:00
Join the meeting here

Wednesday 3 December, 11:00 – 12:00
Join the meeting here

We encourage as many members as possible to attend. If you are unable to join, we would still welcome your feedback via email to: : [email protected]

Media Statement: Scottish Care Responds to Covid Inquiry Module 2

Scottish Care welcomes the publication of the latest findings of the Covid Inquiry Module 2 report which covered political decision making during the pandemic.

Prof Donald Macaskill, who gave evidence during this Module commented:

“The publication of the Covid Inquiry’s Module 2 report into political decision making during the pandemic has found that the government did ‘too little, too late’.

We note that it indicated that there was a lack of coordination between the different UK administrations and that this harmed the overall response and risked mistrust amongst the population.

Of considerable concern is its assertion that older people and disabled people were not adequately considered in pandemic planning or decision making.

We note that the Report found that there was a disturbing lack of understanding about the reality of social care provision amongst those who are taking critical decisions.

We further agree with the Report that in the future it is fundamental that those who are delivering social care services at the frontline should be intimately involved in decision-making. Regretfully as far as we can see this has still not become reality in any current planning and preparedness.

Whilst we look forward to the findings of Module Six which are specific to social care, we note that this report highlights the lack of both appreciation of and sensitivity to the particular needs of care home residents and those who were living with conditions such as dementia.

We very much appreciate and recognise the Report’s recommendations that the wider non-physiological impacts of protective measures should be better understood not least as they impact on particular populations such as those living with dementia. We concur with the Report’s assessment that this lack of awareness and sensitivity introduced measures into Guidance which meant that the lives of older people in particular were so negatively impacted.”

 

Media Statement: Scottish Care Warns Immigration Proposals Threaten Scotland’s Care Sector

Scottish Care is deeply concerned by the Home Secretary’s proposals to extend the qualifying period for settlement for legal migrants, particularly the increase from five to fifteen years for those on health and social care visas. These changes will have a profoundly negative impact on the sustainability and quality of care and support services across Scotland.

Scotland’s care sector is already facing acute workforce shortages, with international colleagues playing a vital role in supporting older and vulnerable citizens. Forcing dedicated care workers to wait up to fifteen years for settlement, and tying their future to restrictive criteria, will deter much-needed talent from staying in Scotland and undermine the sense of security and belonging for all those already here. It is further deeply insulting to the professionalism of care organisations for those who do equivalent jobs as nurses and carers in the NHS to be treated so much better.

Such measures risk destabilising care provision, increasing turnover, and placing additional strain on already stretched services. Their impact especially in Scotland’s remote and rural communities is incalculable.

They also send a damaging message that the invaluable contributions of migrant care workers are not fully recognised or valued. Scottish Care urges the UK Government to reconsider these proposals and to work with devolved administrations to ensure immigration policy supports, rather than hinders, the future of care in Scotland.

We also urgently need Scottish Labour to come to challenge these proposals because they are insensitive to Scotland’s distinct needs and are a fundamental threat to our social care and health systems.