‘Building Compassionate Connections’ – Bereavement Charter Webinar (3 Nov)
Building Compassionate Connections | A Webinar on Bereavement
Wednesday 3rd November, 13:30 to 15:15 (via Zoom)
The Group which developed the Charter is holding the second in a series of webinars exploring different elements of death and bereavement as part of To Absent Friends Week.
Full programme can be viewed below.
charter-outline-november-webMedia release: Five Nations Care Forum Communiqué – 11 October 2021
Five Nations Care Forum Communiqué 11 October 2021
Leaders of care associations in England, Scotland, Wales, Northern Ireland and the Republic of Ireland met in London on 4 and 5 October 2021, for the first time since the start of the pandemic. http://www.fivenationscareforum.com/

Reflecting on the invaluable role of our care workforce in making a positive difference to the lives of others, and on their vital contribution to economic growth, we renewed our collective commitment to improving their working lives.
Throughout the darkest days of the COVID19 pandemic, care workers kept going, focusing relentlessly on the safety and well-being of others.
Now there is requirement for Governments to engage with this vital healthcare workforce to ensure they are positioned to focus relentlessly on investing in them.
In Scotland and Wales, careworkers have each been given bonuses of £500 or more in recognition of their outstanding commitment during the COVID-19 pandemic. In Northern Ireland there is commitment to do the same. The Governments of England and the Republic of Ireland have declined to acknowledge the exceptional contribution of the care workforce. Whilst the bonuses have been very much appreciated by careworkers, one-off payments of this nature do not solve underlying issues.
Increasing pay, terms and conditions of employment for the workforce, so they are on a par with equivalent roles in State-provided health services is a priority. The pandemic should signal an end to the discrimination applied by Governments towards employees in the independent and voluntary sectors who are fulfilling vital roles in caring for older and disabled people at home or in the community.
News of the Scottish government’s announcement on 5 October 2021 that wages of careworkers in Scotland will rise from £9.50 per hour to £10.02 per hour, equivalent to Band 2 healthcare assistants in the NHS, was warmly welcomed and heralded as a lead other Governments in the UK and Ireland should follow.
A recommendation by the Low Pay Commission to increase the UK’s national legal minimum wage to £9.42 per hour, which will likely be accepted by government, is another step in the right direction for UK healthcare providers. But these are far more than minimum wage jobs and we need to go further to attract, retain and develop a talent pool for the future. Irish representatives emphasised the critical requirement to review pay levels in the sector.
Recent analysis by the Health Foundation suggests we need over 600,000 additional careworkers in the UK in the next decade to meet needs, on top of the 1.5 million we already have. Over 20,000 healthcare assistants alone will be required to meet demand for services in Ireland in the next ten years.
As a society, we must recognise and fairly reward the enhanced skills and experience required by careworkers to support highly dependent older and disabled people with complex health and social needs.
There is urgent requirement to invest in training and upskilling care workers in social care. Careworkers and managers must be trained in numerous areas including medicines management; frailty; reablement; dementia care; end-of-life care; catheter and stoma care; wound care; care of people with specific conditions such as diabetes, Parkinson’s disease, multiple sclerosis, motor neurone disease, epilepsy, autism and learning difficulties. They must understand safeguarding; infection prevention and control; falls prevention; food hygiene; health and safety; and fire regulations. They also require skills in leadership, management, finance, marketing, planning, customer relations, communication, influencing, negotiation, conflict resolution and de-escalation. And increasingly they are also expected to be experts in technology solutions in care. These roles are not just about helping people get out of bed or cooking.
If the United Kingdom and Ireland are going to shift towards higher wage, higher productivity economies, and reduce inequalities, it is essential to focus on the social determinants of health, rather than just healthcare per se. Social care plays a pivotal role in improving the way we all live our lives.
International evidence shows there is a direct relationship between healthy life expectancy and GDP per capita. And that the tradable economy cannot function effectively without a strong foundational economy.
Investing in our care workforce is a key part of investing in our health and wealth as nations.
The Five Nations Care Forum calls on the Governments of the UK and Ireland to:
- Fund social care adequately so that careworkers are paid fairly for the skilled roles they perform, and at least on a par with equivalent public sector roles.
- Support development of an expert-led workforce strategy for social care and a 10-year workforce plan, aligned with the NHS People Plan in the UK. In Ireland, the Government’s Health Service Capacity Review and ESRI projections emphasise the urgent need for stakeholders to bring together a workforce strategy, with shortages in homecare workers already manifesting across the country. The Government must also publish the terms of reference for the Social Care Workforce Advisory Group announced by Minister Butler at the HCCI conference last week.
- Recognise current national needs and regional variation in demography and workforce and explore placing social care on the Shortage Occupation List.
- Create a professional register for careworkers in England, in line with Scotland, Wales and Northern Ireland. Registration of careworkers needs to be adequately funded and carefully implemented. In Ireland, regulation of homecare must remain a Government priority and bring better State resourcing for homecare workers.
Business Support Updates – 29 September 2021
How the vaccine certification (or COVID passport) scheme will operate and what venues, businesses and event organisers need to do. The new regulations come into force at 5am on Friday 1 October 2021.
Improving ventilation to tackle COVID-19
Business premises will be able to access a £25 million package to improve ventilation and reduce the risk of coronavirus (COVID-19) transmission.
Grants for tenants in rent arrears
The grants will help tenants who are struggling financially as a direct result of the pandemic, allowing them to reduce or pay off their rent arrears. They will be available to tenants in both the private and social rented sectors.
Virtual event: Scottish Business Week – 18-22 October 2021
Discover a virtual festival of Scottish business. No matter the size or sector of your company, you’ll get advice, guidance and inspiration as you prepare to build a brighter future. Choose from a variety of events, webinars, expert panels and masterclasses on topics such as selling online and business start-up advice.
Migration Advisory Committee Engagement Session – 7 October
The Migration Advisory Committee (MAC) have been tasked by the UK Gov to carry out a review of immigration procedures as they affect social care. They are engaging with all the devolved administrations in the UK and now want to hear from you, our Scottish Care members and speak with you on matters of immigration, recruitment and retention issues.
We are holding an engagement session on Thursday 7 October, 2:00 pm on Zoom for members to feedback to colleagues from MAC. Please join this session.
Details to join this session will be available on the Members Area of this website. If you have any issues accessing this area at all, please contact [email protected].
Autumn Bulletin 2021
This year’s Autumn bulletin has now been published online and is available to view.
We will not be sending out physical copies of the Bulletin due to Covid-19, this edition is in a digital format instead.
Final Autumn Bulletin 2021 compressedClimate Change and Social Care Collective – guest blog from Anne Marie Bergseng

This summer saw wild, hot and wet weather causing disruption and taking lives in communities across the globe. The heat wave in Canada and the USA, and the devastating floods in Germany and Belgium are some of the international examples. Closer to home flash flooding following unusual summer heat has hit communities in Scotland and across the UK. What does this changing climate mean for the social care sector?
Earlier this summer the UK Climate Change Committee released its Independent Assessment of UK Climate Risk saying the UK is ‘struggling to keep pace with climate change impacts’. The summary for health and social care points to flooding, overheating, and water scarcity as the main concerns. There could also be increasing risks from high winds or storms, and changes in air quality.
These risks will impact the social care sector both as disruption to the services from transport and access issues, and through the service users’ changing medical needs. It is also important to remember that the impacts of climate change are not evenly felt. Those already disadvantaged or in poor health are disproportionately impacted.
This is recognised in Climate Ready Scotland: Second Scottish Climate Change Adaptation Programme, which has an aim of ‘Scotland’s health and social care is ready and responding to changing demands as a result of the changing climate’. It also acknowledges that ‘impacts on these services will likely disproportionately affect those who are already more vulnerable’. The programme lists a number of actions underway to improve the sector’s resilience.[1]
At the same time every organisation and every one of us individually have a role in reducing the greenhouse gas emissions causing climate change. Travel, waste and energy use are some of the practices where organisational and individual everyday practices can be part of taking us in the right direction, with a wealth of resources available to inspire and enable change to reduce the unhealthy and dangerous impacts of a warming world.
Anne Marte Bergseng
ClimateXChange
[1] Last year ClimateXChange published a report looking at how social care at home services had faired through three extreme weather events. The research found that extreme weather events result in a substantially increased workload for care workers and managers in the care at home sector.
About the author:
Anne Marte is the Knowledge Exchange Manager at ClimateXChange – Scotland’s centre of expertise connecting climate change research and policy. She manages research projects on behaviour change and adapting to the impacts of climate change and is a knowledge exchange expert with 20+ years’ experience from media, corporate and science communications, and facilitation. In addition to specific research projects she works across ClimateXChange’s portfolio to connect research and Scottish Government policy-making.
Twitter handle: @annemarteb
This blog was specially commissioned as part of the Health and Social Care Academy (a programme of the ALLIANCE) and Scottish Care’s ‘Climate Change and the Social Care Collective’ roundtable series. The roundtables are helping to foster dialogue and explore the crucial role that social care must play in the context of climate change – in addressing, adapting to and taking action to mitigate the impacts. The last roundtable session will be held on October 20th 2021, from 10:00 – 12:00. More information can be found here: https://www.eventbrite.co.uk/e/climate-change-and-the-social-care-collective-roundtable-series-tickets-162420268395
Scottish buildings light up for homecare workers
On the evening of Wednesday 22 September 2021, significant buildings across Scotland will be lit up in yellow to acknowledge care at home staff. This initiative is in line with the ‘Celebrating Homecare’ event taking place on the same day.
‘Celebrating Homecare’ is an online event developed by the Homecare Association in conjunction with the Care Workers’ Charity. It’s all about celebrating the amazing difference homecare makes in people’s lives every day. It is also being supported by care associations across the UK and Ireland including Scottish Care, Care Forum Wales, Independent Health & Care Providers (Northern Ireland) and Home and Community Care Ireland.
The Partners for Integration team, along with Scottish Care, supported by the Scottish Government, the Scottish Parliament and the Care Inspectorate will be marking ‘Celebrating Homecare’ by lighting up buildings in Scotland to give thanks to the homecare workforce. This initiative is also supported by the Health and Social Care Partnership for Edinburgh, West Lothian, Argyll and Bute, Aberdeen, South Lanarkshire, Perth and Kinross, and West Dunbartonshire.
The buildings will include:
- St Andrews House, Edinburgh
- Victoria Quay, Edinburgh
- Civic Centre, West Lothian
- Castle House, Dunoon
- McCaigs Tower, Oban
- Marischal College, Aberdeen
- Hamilton Townhouse, Hamilton
- Perth Bridge, Perth
- St Paul’s Square, Perth
- Council Offices in Dumbarton
The buildings will be lit up in the colour yellow, which was chosen to symbolise the flame of a candle. This relates to another initiative by Scottish Care – ‘Candle for Care’, whereby candles are lit every Tuesday at 7:00 pm to express gratitude to all those who provide care and support during the COVID-19 crisis and in memory of all those who have died from COVID-19.
To be able to stay in the place you call home and to remain around family, friends and community is a desire many of us have, maybe most especially when we are ill or requiring support and care. It is this independent living which thousands of homecare staff enable people to achieve every day across the UK.
Throughout the pandemic, care at home staff has continued to support some of our most vulnerable people in their own homes, ensuring their health and safety whilst combatting the challenges of COVID-19. They provide support not only to individuals but their families too. Recent months have also seen unprecedented demand in home-based care organisations, despite this, the homecare workforce has rallied together and gone above and beyond their roles to deliver quality care.
The homecare sector shows us caring, resilience and compassion at its best. Yet this workforce is often undervalued and not recognised. This workforce deserves recognition for their dedication and professionalism every day of the week, regardless of weather, risk or fear.
A relative of a service user said:
“During the Pandemic, it has been a lifeline for my mother to have carers support her at home. We live around 90 minutes away and supporting mum daily would be challenging, particularly as my husband is going through cancer treatment. On the occasions when we have met with carers, usually when delivering meals for mum, we’ve both been extremely impressed by their care and professionalism.
My mother very much enjoys the company of the carers and the support they provide. It gives her a focus and also a ‘raison d’etre.’ It’s encouraging to hear that they are supporting mum leaving her flat for short walks. Our thanks to all the carers.”
Jim Carle, Joint National Lead for Partners for Integration, Scottish Care, commented:
“This ‘light up’ is an acknowledgement of the care at home workforces’ uphill battle to continue to provide an incredible service in a year like no other, as they have faced and met the challenges of Covid-19. In an extended period of unprecedented demand, they have gone above and beyond. To acknowledge the magnificent contribution they make to the vulnerable individuals they care for on a daily basis, which is truly worthy of celebration. Our heartfelt thanks for their dedication and care.”
Flu vaccination programme to include social care staff
The Scottish Social Services Council, the Care Inspectorate, Scottish Care and the Coalition of Care and Support Providers in Scotland have issued a joint statement supporting the inclusion of certain social care staff in the flu vaccination programme.
The free flu vaccine programme for 2021 will again include social care staff of all ages who have a direct hands-on care role.
Workers in the following settings are eligible:
- residential care and secure care for children
- community care for persons at home (including housing support, care at home services and personal assistants)
- care homes for adults.
This is targeted at those delivering direct care in these settings, whether they are employed by local authorities, private or third sector employers.
Scottish Care, the Care Inspectorate, the Coalition of Care and Support Providers in Scotland and the Scottish Social Services Council support this approach.
Flu can be serious
Influenza is a highly infectious disease that occurs every year, usually in the winter. Symptoms can come on very quickly and include fever, chills, headache, aches and pains in the joints and muscles, and extreme tiredness.
Healthy individuals usually recover within two to seven days, but some people are more vulnerable and for them it can increase the risk of developing more serious illnesses, such as bronchitis and pneumonia. In the worst cases, flu can result in a stay in hospital, or even death. Even for healthy people, flu can be serious, making them feel extremely unwell and unable to carry on with everyday activities
Infected health and social care workers can spread flu to people receiving care and colleagues even if they have very mild symptoms or have no symptoms at all.
The flu vaccine provides the best protection available against the virus.
- The vaccines are given in the autumn ideally before flu starts circulating.
- The vaccine contains no live viruses, so it can’t give you flu.
- You have to be immunised every year because the virus changes constantly and your immunity reduces over time.
- Influenza is a different virus from COVID-19.
Getting the vaccine
The best way for social care staff to avoid flu is to get a flu jab as part of this programme.
You can register and book your vaccine appointment on the NHS Inform website or by calling 0800 030 8013 (open 8am–8pm seven days a week).
Appointments are available from mid-September and it’s best to get your jab before winter when flu starts circulating.
The vaccine is safe, quick and free and we encourage all eligible staff to take up this opportunity to help protect themselves against flu.
If you have any questions about the flu vaccine please see www.nhsinform.scot/flu
Preferred Supplier Webinar – Citation: Tendering (30 September)
Free tendering for Scottish Care Member
Practical tips and guidance on improving success…
No matter the size of your business and your ambition, tendering offers exciting opportunities and is an important part of a care business’s ultimate success. But in a world of competition, are you doing everything you can to stand out from the crowd?
Join Gold Tier Preferred Supplier, Citation, for a free, 60-minute webinar on 30 September (2 – 3 PM) which will cover the key HR, Employment Law and Health & Safety aspects needed to drive efficiency as well as practical tips and guidance on how to tender correctly.
Key talking points in the webinar will include:
- An overview of the tendering process and when and where to find suitable tenders for your business
- Tips on how to win more tenders such as the preferred certifications and accreditations
- Ensuring your rating is as strong as possible for the best opportunities
- Common mistakes and how to avoid them
- HR and Health & Safety policies and procedures needed for tendering as well as planning and preparation to keep your business running smoothly while you focus on winning more business.
Date: 30 September
Webinar time: 2 – 3 PM
How to join: Joining link will be available on the Members Area of this website. If you come across any issues accessing this area, please contact [email protected].
They’ll also be answering your business-specific queries, so feel free to come along armed with any questions you may have.

