Buy your tickets for the Scottish Care Care Home Conference 18/11/16

Delegates are encouraged to purchase their tickets now for the 2016 Scottish Care : Care Home Conference which will take place at the Hilton Hotel in Glasgow on Friday 18th November.

The biggest event of its kind in the country, this year the theme of the conference is “Care homes at the heart” and we will welcome hundreds of delegates from around the country to the event to celebrate care, to learn and to grow together.

The Conference this year features a brand new addition to the programme;  the ‘insight sessions’ in which delegates choose to attend an engaging workshop focussing on particular aspects and perspectives of care. These insight sessions are delivered by organisations including Alzheimer Scotland, the Care Inspectorate, Luminate, SCCC, Iriss and Scottish Care.

For more information on the Insight sessions please see here. 

 

The programme for the 2016 Care Home Conference and Exhibition is available at

www.scottishcare.org/wp-content/uploads/2016/08/CareHomeConference-Programme-2.pdf

Tickets are available online at

www.eventbrite.co.uk/e/care-homes-at-the-heart-national-care-home-conference-2016-tickets-27023985468

or by contacting Scottish Care Head Office on 01292 270 240 or by emailing [email protected]

 

 

 

 

New blog from Scottish Care Local Integration Lead Margaret McGowan

I have been in this role for over 3 years now and had taken up the post hoping to help make a difference.  If you would have asked me last year if I had achieved this I would have probably said No! However, ask me now and I know that I have made a difference to some services.  I have worked with providers in developing their services, provided them with tools and the experience for them to take forward and this has shown in past and now current Care Inspectorate grades.  I must say that it was not all my own work by any means, but it gives me a sense of satisfaction knowing that I had an input.

I am excited to be working with the My Home Life Team in Borders on a new cohort starting early next year. We already have a cohort running currently which has had some excellent feedback from care home managers. The new cohort will include working with NES and enhancing care homes as a placement location for students. In addition we will be including a Community Development Strand and the focus will be on Personal Outcomes, with a particular focus in this cohort on working with care homes as learning organisations thus strengthening services in the Borders. This is all currently in draft format but Watch this Space !

Falkirk sees a Creative Facilitation process coming through currently in conjunction with the My Day My Way SDS project which looks at SDS for Older People (including people with Dementia). The project is all about how we move forward with a new Model of Care and day supports using a creative approach for developing how we want services to look like in future. This could be very exciting and includes a wide range of partners from the Local Authority, the NHS, the Independent Sector, Third and Voluntary Sectors, service users and their carers, etc.

Exciting times for all going forward and I am so enthused to see so many examples of good practice and innovation around the country.

 

Margaret McGowan

Local Integration Lead for Borders / Falkirk

[email protected]

Scottish Care Membership Census Survey

A reminder to our members that Scottish Care are currently carrying out a Membership Census Survey throughout the country.

This census is being carried out to ensure that we are able to continue to develop and improve the efficiency of our communications and membership services.

Our Local Integration Leads’ and Scottish Care Team Members are carrying out the census;  communicating directly with services by visiting them, speaking with them by telephone and collecting data by email.

Scottish Care appreciates the cooperation and support of our members in assisting us to carrying out the census.

If you have any queries please do not hesitate to contact me.

Yours sincerely,

Jamie McGeechan

Communications and Events Officer

Scottish Care

01292 270240

Scottish Care New Models of Care Event

New models, new care possibilities

Friday 21 October 2016
11am – 3pm
Renfield Centre, Bath St, Glasgow

The landscape of health and social care in Scotland is changing:

• The formation of health & social care partnerships is changing the way services are planned and delivered locally. Locality planning requires an in-depth understanding of both the local market and local needs, and a range of options must be available to individuals to support their health and social care journey.
• Processes are underway to reform care home and care at home services, particularly in relation to their commissioning and procurement. This requires consideration to be given to what we want care home and homecare services to deliver in the future.
• Self-directed support means care packages will be assessed, purchased and delivered in a much more personalised way, meaning services may have to configure their provision differently
• The National Care Standards are changing to reflect a human rights-based approach to assessing someone’s experiences and outcomes of care and support.

 

All of these changes mean services are considering how they can develop and innovate for the future. Some have already got learning and good practice to share, others have ideas about how they would like to develop their provision, whilst others are unclear how to ensure their services are fit for the future or are experiencing barriers to innovation.

At whatever stage of their innovation journey, it is essential that providers’ knowledge, experience and ideas are central to shaping local planning.

Scottish Care will therefore be hosting a New Models of Care event for Scottish Care Members on Friday 21st October, 11am-3pm, at the Renfield Centre in Glasgow. This interactive event will provide a number of opportunities:
• To hear about policy and practice developments taking place in the social care sector
• To share learning and experiences of change and innovative practice with other care home, care at home & housing support providers
• To consider what sort of care the independent sector might want to deliver in the future
• To identify the conditions needed for development to take place
• To witness the launch of a new Learning & Innovation platform on the Scottish Care website
• To be at the forefront of shaping independent sector care provision for the future
This is the first in a series of Scottish Care events and initiatives focusing on innovation and service development.

Places are limited to one person per care service.

To book places, go to https://www.eventbrite.co.uk/e/scottish-care-new-models-of-care-event-tickets-28326763111

Scottish Care commissions award winning film-maker Duncan Cowles

Scottish Care recently commissioned award winning film-maker Duncan Cowles to produce a series of films in collaboration with Luminate as part of the annual Luminate Festival, , Scotland’s creative ageing festival.

The films centre on the subject of ageing and what it means to age offer a unique perspective on ageing as they have been made by and feature the residents of the North Merchiston Care Home in Edinburgh.

The films will have their premiere at this year’s Scottish Care Annual Care Home Conference and Exhibition at the Hilton Hotel, Glasgow on Friday 18th November.

Read an interview with Duncan here all about the project on the Creative Scotland website

A teaser from one of the films made by Duncan Cowles as part of his commission by Scottish Care.

Meaningful and Measurable Outcomes Project Resources

screen-shot-2016-09-30-at-12-30-00

 

 

 

 

Meaningful and Measurable Outcomes Project Resources

The Meaningful and Measurable project has produced new evidence about the difference made by focusing on personal outcomes in diverse services, and highlighted critical elements of outcomes focused conversations, recording practices, outcomes measurement and use of outcomes information.

The project involved 3 universities working with 8 provider organisations including health, social work and the third sector, in Scotland and Wales.

A new learning resource from the project (with additional summary and one page versions), published by Healthcare Improvement Scotland’s improvement hub, is now available at http://ihub.scot/a-z-programmes/personal-outcomes/.

 

The resource includes:

  • A detailed account of the interplay between outcomes focused conversations, relationships, and the personal identity and wellbeing of people with complex and changing conditions
  • Five simple criteria identified by project partners to make recording of personal outcomes easier
  • Caveats surrounding the use of outcome metrics
  • Illustrations of various uses of outcomes information by partners for service and organisational improvements

 

Further information about embedding personal outcomes is available at https://personaloutcomescollaboration.org/

For information, please contact authors Emma Miller [email protected] or Karen Barrie [email protected], or [email protected] at the ihub

Healthcare Improvement Scotland publish Pressure Ulcers Standards

 

screen-shot-2016-09-30-at-12-30-00

 

Healthcare Improvement Scotland publication of final Standards for the Prevention and Management of Pressure Ulcers

 

Healthcare Improvement Scotland have just announced publication of the final Standards for the Prevention and Management of Pressure Ulcers. These are the first standards in Scotland to apply across all health and social care and are supported by the Care Inspectorate. Pressure ulcers can affect anyone regardless of age or care setting and everyone has a role to play in the prevention of pressure ulcers.

 

The aim of the standards is to ensure that anyone with a pressure ulcer, or at risk of developing one, receives high quality care and support no matter where the care is received for example, hospitals, care homes or being cared for at home.

 

The standards cover:

  • Risk assessment for pressure ulcers
  • Care planning for prevention and treatment
  • Education and training for health and social care professionals, and individuals receiving care.

 

The standards and consultation feedback report are available from the Healthcare Improvement Scotland website HERE.

 

If you would like to contact the standards team at Healthcare Improvement Scotland please find the project team details below:

 

Jen Layden – [email protected] or

Karen Grant – [email protected]

 

Healthcare Improvement Scotland

Delta House | 50 West Nile Street | Glasgow | G1 2NP

t: 0141 225 6897 ext 8596

www.healthcareimprovementscotland.org

Scottish Care Consultation on Mental Health in Scotland – A 10 Year Vision

brand-final

Consultation on Mental Health in Scotland – A 10 Year Vision

September 2016

 

If you would like to download this Consultation you can do so here:

www.scottishcare.org/wp-content/uploads/2016/06/Mental-Health-Strategy-SC-Response-Sept-16.pdf

 

The new Mental Health Strategy will be published in late 2016. It follows a four-year strategy that ran from 2012 to 2015. The new Strategy will cover a 10 year period.

The Scottish Government sought views on their proposed framework and priorities to transform mental health in Scotland.

For more information about the consultation, see https://consult.scotland.gov.uk/mental-health-unit/mental-health-in-scotland-a-10-year-vision

 

  1. The table in Annex A sets out 8 priorities for a new Mental Health Strategy that we think will transform mental health in Scotland over 10 years. Are these the most important priorities?

Yes / No / Don’t know

            If no, what priorities do you think will deliver this transformation?

Scottish Care recognises the importance of the areas identifies as priorities for the new Mental Health Strategy.

We are particularly pleased to see human rights being given prominence in the new Strategy, given this is the direction of health and social care policy in Scotland.  The development of the new National Care Standards seeks to embed a human rights based approach in care service delivery and regulation, as well as commissioning and assessment processes.  The new standards will prioritise personal choice, control, equality and inclusiveness in all aspects of an individual’s life and care journey.

What’s more, the independent social care sector (who Scottish Care represents) increasingly values human rights approaches to the provision of high quality, personalised care.  This is evidenced through the creation, in 2015 and 2016, of Scottish Care’s Human Rights Conventions for both Care Homes and Care at Home and Housing Support services.  These Conventions were developed in partnership with those who access care services and detail what is important to them in the delivery of their care and support.  Since the launch of these Conventions, a large number of services and organisations have endorsed them and indicated their commitment to upholding these rights, raising awareness of them and strengthening accountability in relation to the protection and promotion of human rights in care.

Given these developments in health and social care and the increased awareness and embedding of human rights, it is positive to see the priority areas for the Mental Health Strategy equally reflecting this.  It is only if different areas of policy and practice are complementary and coherent in their articulation of priorities and approaches that we will see whole systems culture change and reformed practice towards the principles of human rights and improved support for all.

However, Scottish Care is disappointed to see little mention of older people’s mental health needs, particularly those receiving social care, reflected in the priority areas and believes this needs to be remedied.

Scotland’s population projections indicate that the number of people aged 75 and over will increase by 28 per cent from 420,000 in 2012 to 530,000 in 2022 and then continue rising steadily until it reaches 780,000 in 2037 – an increase of 86 per cent in just a quarter of a century and 360,000 more than today.  Inevitably, this will mean a higher proportion of those with mental health needs being over the age of 65 and also a higher proportion of these individuals requiring the support of elderly care services.

There are approximately 33,000 older people living in care homes in Scotland any night of the year, and nearly 1,000 other individuals living in care home services for adults with mental health issues.  Additionally, 61,500 individuals receive support through home care services, over 50,000 of whom are over the age of 65.  Given these figures, it is crucial that we ensure high quality mental health care and support is built into the provision of these services, which nearly 100,000 people across Scotland access.   To fail to adequately recognise, plan for and seek to improve the mental health needs and supports for this population through the Strategy would amount to an equalities issue.

Therefore more direction must be given on how we identify the current gaps in support for older people with mental health conditions including social care gaps, how we address these and how we support and train staff in care services to deliver positive outcomes for individuals with mental health conditions, and to promote their own positive mental health.

Scottish Care has identified six areas where we believe more specific attention needs to be paid to mental health priorities for both older people and individuals receiving and working in social care services:

  1. Recognising mental health conditions in older people as wider than dementia. Whilst dementia is an undoubtedly crucial element of mental health that requires specific planning, it is important to recognise that the spectrum of mental health conditions that an older person may be living with is much wider and these conditions may even be undiagnosed.  By narrowing our lens to dementia support only, we risk failing to improve the availability, appropriateness and quality of support for older people living with other conditions, including but not limited to depression, anxiety, eating disorders, bipolar disorder, schizophrenia.  The fact that people are living longer does not diminish the range of conditions they may be living with nor the requirement for tailored, effective support to be available to those over 65.  Scottish Care and independent sector social care providers are committed to supporting the development and implementation of the next Dementia Strategy, but the Mental Health Strategy offers a complementary yet unique opportunity to better recognise the wide-ranging mental health needs of older people.

 

  1. Ensuring appropriate support for those living with enduring mental health conditions who access social care services

One of the current shortcomings of mental health care and support is the way in which both formal and informal support is available to individuals when they start receiving social care services, particularly within a care home setting.  For instance, despite the overall success of the commitment to one year post-diagnostic support for individuals with dementia, very few people living in care homes have received this support or even had a formal diagnosis.  The current infrastructure and professional relationships between care services, GP services, pharmacy services, Allied Health Professionals and primary care mean, at best, multi-disciplinary support to individuals in care homes settings is a postcode lottery.  This has real implications for individuals living with mental health conditions who are likely to require a range of professional supports and particular expertise to enable them to live well in a care home.  Additionally, more effective planning needs to be in place to ensure those who have moved into a care home setting can have continuation of community support available to them before they entered the care home.  Finally, care home staff do a fantastic job in promoting personalised care to deliver positive outcomes for residents, but there may be additional support and training they need to ensure they fully understand how best to support individuals living with different mental health conditions.  The integration of health and social care certainly presents opportunities to improve shared learning, multi-disciplinary and cross-sector working, better professional dialogue and person-centred rather than location-centred care, but this will require culture change which could be progressed more effectively by recognising it through the Strategy.

 

  1. Awareness of the risk of developing mental health conditions in periods of transition, change and trauma, particularly in older age

As well as the current challenges around effectively supporting older people with enduring mental health conditions, it is important to recognise the particular factors relating to older people and social care which may prompt or exacerbate mental health conditions.  For instance, older people are more likely to experience bereavement through the loss of friends, spouses and relations which can require mental health support.   Additionally, individuals who go through transitions such as moving into a care home or another care setting may experience difficulties in adjusting to a loss of home or a perceived loss of identity.  It is therefore crucial that we recognise the risk factors and pressure points for older people, where they may require additional expert support in order to maintain or restore positive mental health.

 

  1. Transitions between adult services and older peoples services

As articulated in the above two points, there are risks to positive mental health associated with transitional phases and it is recognised that transition phases can lead to a breakdown in communication and quality of care and support, leading to further uncertainty and anxiety for individuals at the centre of that support.  In addition to the issues associated with transitions in care settings, there are also challenges where individuals cease to be part of adult services and move to older people’s services.  Scottish Care believes that, as a society, we still have an inherent inequity in older people’s care and support compared to other types of care and support and unfortunately, discriminatory practice can still prevail.  For instance, we are much more likely to support a younger person in an assets-based, outcomes-focused way which enables them to achieve their goals and ambitions than we are for older people, who are more likely to be identified by their conditions and disabilities rather than their many abilities.  Whilst positive progress is being made around outcomes and personalisation, and human rights-based approaches can support this, there remain challenges for how we support older people with mental health needs to live well and what resources (including funding) are available within older people’s services to do this effectively.   Attention must therefore be paid to how we support people with mental health needs through care transitions effectively so that they do not experience a diminishing of quality support based on their age or location.

 

  1. Capacity of care staff to effectively support people living with mental health conditions

As the population ages and people access care and support services later due to the success of community and informal support, care staff are increasingly supporting individuals at advanced stages of life with more complex and wide-ranging needs.  This increasingly includes those living with mental health conditions.  Whether individuals are supported in their own homes or in care home settings, care staff need to have the right values, skills, training, awareness and support to enable them to delivery high quality, personalised care that meets the needs and outcomes of the individuals they support.  The current funding, recruitment and retention challenges in the care sector make this especially challenging but of even more critical importance, particularly in relation to mental health whereby staff must have the time and resources to deliver sensitive, appropriate support.  This can range from recognising subtle changes in an individual’s mood or health through to supporting someone with behaviour that challenges.  Often a care worker is the key link to other individuals involved in a person’s life and care, and the quality of relationships built mean they are often best placed to assess the health and wellbeing of the person they support.  If we don’t invest in ensuring we understand what care staff need in order to deliver high quality mental health care and support and build this into the Strategy, we will not achieve positive outcomes for individuals.

 

  1. Protecting and promoting the positive mental health of those working in social care

A crucial element of the Mental Health Strategy is how we protect and promote the wellbeing of the workforce, particularly those who support others and whose own mental and physical health is often most detrimentally impacted.  To understand how best to do this, it is important that we understand the factors and circumstances which can negatively impact on a worker’s mental health.  For those working in social care, these elements are wide-ranging and include the impact of dealing with challenging, stressful and emotionally charged situations on a daily basis, long hours and poor pay, delivering palliative and end of life care to individuals with whom relationships and bonds have been formed and subsequently dealing with bereavement, and lone working practices for those in homecare services.  Scottish Care recognises the importance of physical, mental and emotional wellbeing of care staff and has held events focused on this issue.  The feedback we often receive from front line care staff includes feelings of exhaustion and being close to ‘breaking point’.  If further steps are not taken at a national level to embed a focus on workforce wellbeing, we risk a mental health crisis in the social care sector and Scottish Care would therefore want this to be better recognised in the Strategy.

 

 

  1. The table in Annex A sets out a number of early actions that we think will support improvements for mental health. Are there any other actions that you think we need to take to improve mental health in Scotland?

It is positive to see some focus being given to the mental and physical health of workforce through ‘All of Me’.  However, steps should be taken to ensure that the workplaces this programme supports includes social care workplaces, and that there is sufficient understanding of the particular challenges for that employers and employees in this sector in relation to mental health as outlined above.

Scottish Care would want to see more explicit actions relating to older people and social care to ensure that real progress is made through the strategy in addressing their mental health care and support provision challenges.  Scottish Care would welcome further engagement with the Scottish Government in order that we can support further exploration of what these specific actions may be.

Scottish Care will be commencing a piece of work in early 2017 exploring the unmet mental health needs of older people in receipt of social care services.  This work will explore both what these unmet needs are and what needs to be in place to address these gaps, whether they relate to awareness and understanding, care and support availability and appropriateness, or staff capacity, skill mix and training.  We would be happy to share the outcome of this work to inform the ongoing development and implementation of the Strategy, but feel that actions specifically around older people and social care need to be built into the initial Strategy to facilitate work, shared learning and improvement support in these vital areas.

 

  1. The table in Annex A sets out some of the results we expect to see. What do you want mental health services in Scotland to look like in 10 years’ time?

There are a number of positive outcomes Scottish Care wants to see as a result of the new Mental Health Strategy.  These are:

  • Equity of access to mental health care and support, regardless of age or mental health condition.
  • Recognition of the particular needs of older people living with mental health conditions and an understanding of how best to support these individuals.
  • A skilled and valued care workforce who feel confident and competent in effectively supporting people with a range of mental health conditions.
  • A culture within health and social care, and wider society, which promotes & protects human rights and recognises mental health and wellbeing as a vital component of overall health and wellbeing.

By ensuring the Strategy is as comprehensive and fit for purpose as it can be (including by using responses to this consultation to refine and improve the Strategy) and by working in partnership with a number of organisations, individuals and sectors throughout its 10 year delivery, we are confident that these results can be achieved.

 

Becca Gatherum

Policy & Research Manager

What price dignity?

What price dignity?

 

The flagship policy of Health and Social Care Integration which was established, from April 1, created Integrated Joint Boards bringing health and social care together for many services.

 

Like many I saw the logic of closer working, pooling resources, placing the patient or citizen at the heart of clinical and social care. With others I heard the words ‘partnership’, ‘collaboration’ and that frequently used and rarely understood concept called ‘co-production’.

 

So how has it been on the ground?

It’s early days but the signs have not been positive in many areas if you are a care at home or housing support provider.

 

The first real test came in the form of dispersing £125m Government funds to frontline care staff to ensure they were paid the Scottish Living Wage.

This has the potential of creating real change in a sector which employs thousands of workers who daily deliver care and support to some of our most vulnerable citizens. But over the years public authorities have sought to buy quality care from providers, whether charitable or private, by paying lower and lower rates.

 

Such a process cannot continue if we are to attract and hold onto staff who are required to be increasingly skilled, whose work is demanding and emotionally draining.

 

But even if we move into calmer waters the recent experience of negotiation has highlighted a deeper issue. Namely, the relative priority given to older people’s care and support.

Successive governments have trumpeted Free Personal Care and this has been a laudable policy. But one cannot dine out on a single initiative forever.

 

Year on year as an ageing population increases and lives for longer we are spending per capita less on older people’s care and support. By 2022 the number of over 75s will increase to 530,000 in 2022, reaching 780,000 in 2037 – an increase of 86 per cent in just a quarter of a century –  360,000 more than today.

 

Hard decisions must be made sooner rather than later and these in large part will determine how much we truly value older people in modern day Scotland.

The cake is getting smaller and smaller – but have we had a proper debate about the equity of cutting that cake? I think not.

 

This goes beyond party politics to the heart of who we are as a society.

It necessitates the real hard collective work of determining the true cost of care now and for the next decades. It is more than negotiating a decent set of terms and conditions for workers. It is about negotiating the price of dignity and the value of old age.

 

Dr Donald Macaskill

This article first appeared in The Times on 27th September 2016

The time has come…

The time has come…

 

Many of you who read my blogs will be by now familiar with one of my contentions that there is in existence a systemic age discrimination, which results in unfair and unequal treatment of older people in modern society. This is so endemic that it has become part and parcel of the wallpaper of our realities – so subtle, so pervasive that it is not even noticed; it is just accepted as a given, as a state of unalterable being. It’s almost the same position that racism was in the 1950s and early 1960s – so unconsciously accepted as a social norm in the UK that it went unnoticed – except by its victims.

 

I was therefore delighted that after a robust and serious examination that the UN Independent Expert Rosa Kornfeld-Matte presented a comprehensive report on the rights of older people to the UN Human Rights Council in Geneva on 15th September. Her report states that current international provisions are not sufficient to fully protect older people’s rights, and calls on states to consider a new convention. She also concluded that, despite some good or promising practices, the implementation of existing law does not adequately ensure older people’s rights are upheld either.

 

As one delegate stated:

 

“A new convention would provide comprehensive protection of older people’s rights in law, a system through which to hold governments to account and a powerful advocacy tool for older people to claim their rights,”

“It would help bring about a shift away from the stigmatising and dehumanising ageist attitudes that currently dominate the way older people are seen and treated, moving instead towards recognition of older people as active rights holders.”

 

The creation of a new convention for older people would help embed some existing good practice and ensure, especially in the area of social care, equal treatment for older citizens, not least by demanding adequate financial provision for that group of the population.

 

I am delighted that Scottish Care has over the last year continued our work of putting the human rights of older people in Scotland at the centre of our care and support. We have launched two conventions and have a dedicated human rights project. See https://www.scottishcare.org/human-rights/

 

The time has come for us in Scotland to join the campaign to create a framework of rights which recognises the distinctive discriminatory experience, both at societal and personal levels, which all too many older citizens endure and experience.

 

This coming Saturday the 1st October is the UN International Day of Older Persons and the theme is “Take a stand against ageism”. I hope you can spread the message and join any activities that might be happening near you.  http://www.un.org/en/events/olderpersonsday/index.shtml

 

 

Dr Donald Macaskill  

Scottish Care