The Annual Scottish Care – Care Home Conference, Exhibition and Awards take place tomorrow.
Held at the Hilton Hotel on William Street in Glasgow, the Conference is the biggest of it’s kind focussing on the Independent care sector in Scotland.
We are hugely looking forward to welcoming all our delegates, exhibitors and nominees for the Conference, Exhibition and Care Awards.
If you would like to download the programme for the Conference you can find that HERE
Inverness New Models of Care Workshop
Spectrum Centre 12th December 1.30pm – 4.30pm
Scottish Care will therefore be hosting a New Models of Care workshop for care home providers in the Highlands on Monday 12th December 1.30pm-4.30 pm, at the Spectrum Centre in Inverness. This interactive event will be facilitated by Dr Donald Macaskill, Scottish Care’s CEO.
The landscape of health and social care in Scotland is changing:
All of these changes mean services are considering how they can develop and innovate for the future. Some have already got learning and good practice to share, others have ideas about how they would like to develop their provision, whilst others are unclear how to ensure their services are fit for the future or are experiencing barriers to innovation.
At whatever stage of their innovation journey, it is essential that providers’ knowledge, experience and ideas are central to shaping local planning.
Please contact Julie Hodges [email protected] to reserve your place.
The Annual Care Home Conference takes place this Friday at the Hilton Hotel in Glasgow.
The event in association with the Clydesdale Bank will this year feature on the theme”Care Homes at The Heart” and will examine aspects of the unique place and value of the care home within the community.
We have some excellent speakers and contributors at Conference the year in addition to a number of ‘insight sessions’ which take place at our Conference for the first time this year. We will have a range of exhibitors from across the care sector taking part in the event and there is ample opportunity to network with colleagues from across the care sector at the event.
Speakers this year include the Cabinet Secretary for Health Shona Robison, Sir Lewis Ritchie, Rami Okasha and Kevin Mitchell from the Care Inspectorate, Sally Loudon from COSLA, the public premiere of the Bafta winning ‘Merchiston Presents’ films from Duncan Cowles and so much more.
Some tickets are still available for the Conference which you can buy online here
The programme for the Scottish Care Care Home Conference is available here
care-home-conference-programme
The revised Codes of Practice for Social Service Workers and Employers (the Codes) came into effect on 1 November 2016. The Codes set out the standards of practice and behaviour expected of social service workers and their employers.
The SSSC updated the Codes to reflect current social service policy and practice following wide consultation and engagement with the sector.
Download the SSSC Codes of Practice for Social service Workers and Employers here.
The SSSC Codes of Practice for Social Service Workers and Employers sets out the standards social workers, social care, early years and young people’s workers and their employers should meet.
The main changes to the Codes are:
However the Codes are largely the same as before with some updates to the language and terminology we use.
We didn’t change too much in the Codes as during our consultation we heard lots of good examples of how the Codes support workers’ practice and the delivery of high quality social services.
You can see the full details of the changes to the Codes in an overview here.
The Code of Practice for Social Service Workers sets out clear standards of professional conduct and practice that social service workers must meet in their everyday work.
Workers are responsible for making sure their practice meets the required standards and that no action or omission on their part harms the wellbeing of people who use services. The Code is part of the wider package of legislation, practice standards and employers’ policies and procedures that social service workers must meet.
SSSC Codes of Practice for Social Service Employers
The SSSC Code of Practice for Social Service Employers sets out the responsibilities of employers in the regulation of social service workers.
Employers are responsible for making sure they meet the required standards and supporting their workers to meet the standards set out in the Code for Social Service Workers.
The Care Inspectorate take the Codes of Practice into account during inspection of services and may take action to support improvement or require change if providers don’t meet the required standards set out in the Codes.
By setting clear standards of professional practice and behaviour, the Codes are an important part of regulating and improving the quality of care for people who use services.
The Codes let you know what you can expect from social service workers, whether they are social workers, early years practitioners, care home staff or any of the many other social service roles.
If you are concerned a worker providing a service for you or someone you care for does not meet the standards set out in the Codes you need to tell someone. Visit the SSSC raising a concern section to find out more.
People in Scotland are using better quality care services, and are also more confident about complaining when services do not meet expected standards.
That is the message from a report published today by Scotland’s social care scrutiny and improvement body, the Care Inspectorate.
The report shows that complaints about care services have increased over a five year period by about 45%, but also shows that during that time the quality of care overall has improved.
Karen Reid, chief executive of the Care Inspectorate said: “Care services operating in Scotland must be registered with the Care Inspectorate. We are responsible for registering and inspecting almost 14,000 care services, ensuring that standards are high and supporting improvement where necessary.
“We know from our inspections that the majority of care services in Scotland perform well and that the quality of care is good or better in the overwhelming majority of services.
“Our complaints procedure allows people who use services, their friends, families and others, to raise concerns they have when things are not as good as they should be. We use our complaints procedure to help us support services to improve wherever possible and that enables us to ensure people in Scotland continue to receive high quality, safe and compassionate care.”
The report presents a range of statistical information from complaints about care services over the past five years. The volume of complaints received over that period has increased from 2,800 received in 2011/12 to 4,086 in 2015/16. Over the same period, the quality of care overall has improved, with the percentage of services achieving grades of good or better for all quality themes increasing from 85% to 88%.
Karen Reid added: “Whilst we would encourage anyone with a concern about care to raise it directly with the service in the first instance, where possible, the increase in complaints received by us most likely reflects an increasing awareness of the Care Inspectorate’s role in investigating complaints. It also shows that our efforts to encourage people to report concerns are helping people feel more confident to come to us with issues.
“We take all concerns brought to us seriously and consider information given to us carefully. Where we uphold complaints we work closely with services to support improvement. Our focus in all areas of our work, including complaints, is on improving quality of care and outcomes for people who use care services. We do this both in the course of the investigation as well as using the intelligence from complaint investigations to help us better target problem areas.
“Complaints can be made in writing, through our website, or by telephone through our contact centre. Complainants can opt to remain anonymous if they wish. When someone makes a complaint, they can choose to remain completely anonymous.
“Everyone in Scotland has the right to safe, compassionate care which meets their needs and respects their rights. Anyone with a concern can contact us, anonymously if necessary, by calling 0345 600 9527.”
It’s now just over a week away until Scottish Care’s Annual Care Home Conference and Exhibition at the Hilton Hotel in Glasgow and we hope you can make it!
With an engaging and informative line up of speakers, exhibitors and workshops we are set for a hugely positive day.
The programme includes keynote inputs from Shona Robison, Cabinet Secretary for Health & Sport, an interview with Rami Okasha & Kevin Mitchell of the Care Inspectorate and Sally Loudon the new Chief Executive of CoSLA talking about Care Homes at the Heart of…Reform and lots more.
This is the only national conference devoted to Care Home provision in Scotland and a crucial opportunity for us to raise the profile of the sector and we need your support to do this. Please make sure of your places and book now.
Day Delegate tickets for Scottish Care members are £60 each inclusive of VAT and can be reserved by phoning: 01292 270240 or email: [email protected] or by going on line at: www.carehomeconference2016.eventbrite.co.uk (Card Payment Only)
It was in Shakespeare’s tale of warring families and the star-crossed lovers Romeo and Juliet where this questioning phrase first appeared:
So what is indeed in a name?
Names have a power and an intensity all of their own. By naming we impart identity and belonging, association and family. Names can confer status and meaning. Just look at the number of books aspirant parents can purchase when they are at the point of choosing a name for their as yet unborn child. Equally names can indicate age or cultural background and heritage. Indeed not so long ago there was a debate about whether some names were more likely than others to offer greater advancement and opportunity to their holder.
What we are called matters to us. We grow into our birth names, or change or shorten or adapt them to suit who we are and what we want to present to the world.
So it is important that we hold on to that part of our identity which is captured in the way in which we allow and expect others to address us.
The American novelist and blogger Ronni Bennett (see www.timegoesby.net/) was advanced in years when she wrote:
When I first started working in social services it was not uncommon for staff, especially for folks with a learning disability, to use language such as ‘the girls’ or ‘the boys’ or to treat individuals in a manner as if despite their elder age, they had somehow moved to the other end of the age spectrum. Most said at the time that it portrayed a sense of caring and nurture. I remember too how a very proud older relative objected audibly to me that she was made to feel like a child by the staff in the hospital ward she was temporarily resident within.
In older people’s services in care homes and care at home/housing support I think by in large we have long since moved on to use language respectful of age and individuality. The same alas is not true of wider society.
I still come across professionals and others in our communities whose attitudes to age and those who are old are very unreconstructed. Names or language may seem an incidental issue on which to focus but its an issue that lies at the heart of the dignity and human valuing which good care and support offers.
But language can also foster and perpetuate stereotypes. I have read recently of the work of Becca Levy, the Yale professor of epidemiology and psychology. Her research focuses on ageism and highlights that most of the stereotypes around ageism are developed and adapted when we are still very young. Reinforced as we grow older, they can then become self-stereotypes with dangerous consequences. Her studies have shown these negative beliefs can diminish our own individual capacities and can as a consequence reduce and affect the quality of our life and longevity.
So according to Levy it is very important that we counter negative stereotyping with positive images of ageing and being old with our young children. Her work highlighted one study where 66 percent of 4 to 7-year-olds said they wouldn’t want to be old. In another, the majority of reactions from all children asked how they’d feel about becoming elderly were rated as negative. They included, “I would feel awful.”
Seeing age as a positive in nursery rather than as something to be avoided would be a start to addressing the stereotypes! Using language and names that affirm individuality and identity rather than using language to depersonalise and diminish would equally help.
So what’s in a name? The whole of a person’s life, rich and potential; full and meaningful; past story and future living. So let’s not limit our naming and let’s challenge the stereotypes.
Dr Donald Macaskill
Scottish Care would like to announce it has entered into a partnership agreement with the Clydesdale Bank for a period of 3 years. The agreement will see the organisations work together for the benefit of the independent care sector in Scotland with the bank supporting a number of Scottish Care events and initiatives.
“I am delighted to welcome Clydesdale Bank into a partnership agreement with Scottish Care. Our membership covers the length and breadth of Scotland and we are pleased to enter into a new relationship, which goes beyond our sponsor supporting our annual, Care Home Conference and Awards.
We look forward to the next three years where we will work with colleagues at the Clydesdale Bank to ensure that at a time of significant change and flux in the care sector we are both able to support our distinctive pieces of work. We hope this will be seen in our joint working including through seminars and workshops which will run throughout the country.”
Dr Donald Macaskill,
Chief Executive of Scottish Care
Derek Breingan. Head of Health and Social Care Sector UK, Clydesdale Bank said:
“The care sector is incredibly important to the Scottish economy and plays a valuable role in communities across the country. Despite the challenges, care providers are investing, innovating and enhancing the services they provide to continue delivering excellent levels of care. We have been working with care providers for many years and, as a very important part of our business, Clydesdale Bank is delighted to be partnering with Scottish Care and to be involved in this event which provides a fantastic platform to promote Scotland’s care home sector”
For enquiries:
Jamie McGeechan
Communications and Events Officer, Scottish Care
01292 270 240
National Health and Social Care Standards – consultation roadshows
Healthcare Improvement Scotland and the Care Inspectorate are delivering a series of consultation roadshows on the new National Health and Social Care Standards. These consultations will be taking place across Scotland to provide information and to gather feedback and responses on the Scottish Government’s public consultation on the draft National Health and Social Care Standards.
The existing National Care Standards are a set of standards for regulated care services in Scotland. The new draft standards are designed differently and are proposed to be applicable across all social care and healthcare provision. They are designed to help services understand the quality and standards of care that they should provide to deliver better outcomes. They will be used by inspectors when carrying out inspections of health and care services, as well as others involved in the planning, assessment, commissioning and delivery of care.
These events are an opportunity to get involved in the public consultation on the National Health and Social Care Standards.
Your feedback on the new draft standards will contribute towards improving the quality of care for people across Scotland.
There will be a short presentation about the broader National Care Standards review, the development work that has happened to date, and the proposed next steps. There will also be a workshop to facilitate a discussion to allow for providing feedback, suggestions and comments on the draft new standards.
Consultation events:
Monday 14th November, 11:00am – 1pm, Care Inspectorate, Castle House, Fairways Business Park, Inverness
Wednesday 16th November, 1:30pm – 3:30pm, Stirling Community Hospital (Education Suite),Stirling
Monday 21st November, 11:00am – 1pm, The Suttie Centre, Foresterhill, Aberdeen
Friday 2nd December, 10:00am – 12:00 and 1pm – 3:00pm, Rooms 6A & 6B, Delta House, Healthcare Improvement Scotland, 50 West Nile StreetGlasgow
Thursday 15th December, 10:00am – 12:30, Lecture Theatre , Clinical Skills , Western Isles Hospital, Stornoway
To request a place, please email your preferred date and time to: [email protected] or call 01382 207328. Spaces are limited so you are encouraged to respond as soon as possible. An email will be sent to confirm your place.
Don’t worry if you are unable to attend, as you will be able to respond to the public consultation from 24 October by following the link on the National Care Standards review website www.newcarestandards.scot
It’s now only 2 weeks to go until the Annual Care Home Conference and Exhibition on Friday 18th November at the Hilton Hotel in Glasgow!
With a great programme (see attached), engaging speakers from across the sector and a wide range of industry exhibitors we are set for another great Conference and Exhibition.
It’s an event not to be missed, with keynote inputs from Shona Robison, Cabinet Secretary for Health & Sport, an interview with Rami Okasha & Kevin Mitchell of the Care Inspectorate and Sally Loudon the new Chief Executive of CoSLA talking about Care Homes at the Heart of…Reform and lots more.
This is the only national conference devoted to Care Home provision in Scotland and a unique opportunity to come together to learn, network and keep up to date with developments in the care sector in Scotland.
Please make sure of your places and book now.
Day Delegate tickets for Scottish Care members are £60 each inclusive of VAT and can be reserved by phoning: 01292 270240 or email: [email protected] or purchasing online at:
www.carehomeconference2016.eventbrite.co.uk
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