Raising the Standards event – 29 November, Glasgow

Raising the Standards: older people’s care and human rights

10am – 3pm, Wednesday 29 November 2017

Renfield Centre, Bath St, Glasgow

In June 2017 the Scottish Government published the new Health and Social Care Standards.  The Standards set out what people should expect when using health, social care or social work services in Scotland. They seek to provide better outcomes for everyone; to ensure that individuals are treated with respect and dignity, and that the basic human rights we are all entitled to are upheld.

The new Standards will be implemented from April 2018, initially in care homes for adults.

This free conference is an opportunity to explore the issues of embedding the new Standards and a human rights based approach into the practical delivery of care services.  It will combine a mixture of presentations and workshops to enable participants to get the best from the day.

The event will also see the launch of a new fund for care homes, aimed at making rights real for people with dementia living in care homes.   Scottish Care is delighted to be partnering in this fund with Life Changes Trust.

This is your opportunity to find out all you need to know about the new Standards, human rights and Self-directed Support and what they mean for your care provision.

View the programme

Book your place now

To book places for this event please email [email protected] or give a note of your name to the conference registration desk today.

Latest blog from our CEO: The dangers of care myopia

One of my lifelong sources of irritation is that I am ridiculously short-sighted which makes the daily middle aged misplacement of spectacles really annoying.

It took me a long time to discover there was a ‘Sunday’ name for all this. According to the dictionary ‘myopia’ is the name for near sightedness and apparently it is becoming more common. But it also carries another meaning for to be myopic is also to have a lack of foresight and intellectual insight.

As I sit writing this blog there seems to be a growing tendency towards myopia amongst some of the health and social care planners and strategists that are influencing decisions across Scotland today.

Scottish Care publishes its latest report on nursing today. It paints a fairly depressing picture. There are increased vacancies, exorbitant nurse agency costs and more nurses leaving care homes to join agencies than ever before.

In response Scottish Care is working with colleagues from the Chief Nursing Office along with others to address many of these challenges. But as well as those interventions I have a concern about a wider, maybe even systemic, failure to appreciate and acknowledge the changed clinical environment we now live and work in. This is especially noticeable in some of the debates around the future of nursing in the care home sector though by no means uniquely there. There is an unwillingness to accept the significantly enhanced levels of dependency of those in care homes who require 24/7 clinical support.

Alongside this in the last few days I have read plans and proposals which effectively imagine a greater dependency on informal care in our communities and a greater reliance on an already fragile homecare sector across Scotland.

To be independent whether in our own home or in a homely setting must surely be the ambition we all want to achieve for both ourselves and our loved ones. But independence in the sense of living on your own supported by family or others is not possible and cannot be possible for everyone. The mantra of independence at all costs may seem to cash stretched Integrated Joint Boards as an easy solution but in essence it is a dangerous road to start walking down. Independent living without appropriate safeguards is neither responsible nor is it safe.

Over the last decade we have seen an enormous change in the number of people being supported to live in both care homes and in the community with enhanced and significant clinical care needs. The description I hear the most from staff is that ten years ago most people walked through the doors of a care home whereas now most have such high levels of support needs that they are rarely able to self-mobilise.

In our communities too there has been a growth in the number of people being supported to live independent lives and for whom a decade ago a hospital or care home might have been the only options open to them.

So in general, therefore, there has been a rightful re-orientation from clinical to community settings. But this has its limits. To continue to maintain or place people with high levels of clinical care in the community without an adequacy of clinical support and appropriate resourced clinical governance either in care home or their own home is irresponsible and unsafe.

Too many family carer groups tell me they are on the edge of exhaustion. They can’t have yet more placed upon them. Too many professionals recite instances where the risk of those they care for is unacceptably high and we are only a hairs-breath away from a serious incident.

There is a real danger of a care myopia which allows us to make care decisions based on the right principles but with the wrong outcomes. Quality care cannot be cheaply purchased nor delivered. The social care system in Scotland is in need of radical re-orientation and prevention is surely the key. But prevention is only possible if there are adequate supports to enable it and we are in danger of losing these. Preventative care cannot be developed within the parameters of greater risk.

At the moment I am witnessing a real lack of vision in an awful lot of the plans and proposals I see. The tendency to reach for the fiscal scissors and cut out services is a reactive one with little basis in clinical or care reality. It is evidence of limited imagination and even less far-sightedness for what care and support needs to be in the Scotland of the near-future.

Those who are in need of care, those who are vulnerable in our communities, who cannot and should not be left on their own in the name of ‘independence’ and ‘self-management’ deserve better than the restrictive visions of a limited, over-stretched, risky care currently being offered as the future in some places; for they are a short-sightedness based on fiscal criteria which serve us poorly – they are nothing short of a care myopia.

Dr Donald Macaskill

@DrDMacaskill

Care home sector warns of intolerable nursing shortages, with 31% of posts vacant

Today (9 November 2017), Scottish Care has published a new report on the picture of nursing in the independent social care sector.

The report, entitled Independent Sector Nursing Data 2017, depicts both the highlights and challenges of nursing in care homes in Scotland and illustrates the nurse recruitment and retention crisis currently being faced.

Speaking ahead of the report’s launch, Dr Donald Macaskill, Chief Executive of Scottish Care, said nearly a third of nursing posts are currently vacant, forcing care home operators to increasingly rely on agencies to fill their nursing rotas at an average cost of £434-per-shift although some agencies can charge up to £1000-per-shift.

“Last year we reported that we were facing significant challenge in relation to the shortage of nurses working in our care homes.  Despite strenuous efforts matters have got even worse in 2017 and we are now at the stage of many care homes being placed at real risk in terms of their survival. Paying exorbitant agency fees to plug a continuing gap is wholly unsustainable. Urgent short-term measures are needed, and require us to work with Scottish Government and other partners, to find solutions to this challenge.”

The biggest problem identified in the report is an insufficient supply of nurses.

Dr Macaskill said: “This raises questions about whether current student nurse intake levels are sufficient.”

He added: “The report also found that there has been a huge increase in turnover – standing at 46% in the last year compared to 29% the year before. Coupled with the already negative impacts of Brexit there are growing pressures on our abilities to staff nursing posts now and into the future. Unless we are to be faced with more and more people stuck in hospital we need to seriously invest in nursing provision in Scotland’s care home sector.”

Dr Macaskill continued:

“We’re facing an immediate challenge in relation to the shortage of nurses working in our care homes.  Whilst the general shortage of nurses is a serious issue, we also need to look at why many people, nurses and other professions, are not choosing to work in care homes.  We need to attract more people to work in the social care sector and articulate the many benefits of doing so.  These measures require us to work with Scottish Government and other partners, including colleges, universities and health and social care partnerships to urgently address these issues.

“We need to work with a range of people and organisations to make social care an attractive career path, and also to make sure people understand what brilliant places care homes can be to live and work in.  We need to stop talking down care homes and start celebrating them.”

 

ENDS

 

Notes to Editors:

Independent Sector Nursing Data 2017 is based on survey data from 91 care organisations, representing 317 individual services and approximately 2,400 nurses from the sector.  It provides some headline facts and figures about the sector in relation to the recruitment and retention of nurses.

  • A 44% increase in number of nurses registered with nurse agencies in 2014-2016
  • 64% of nurses in care homes are over the age of 45
  • Average vacancy levels across sector 31% (28% in 2016)
  • 91% of providers are finding it hard to fill nursing posts compared to 68% in 2015.
  • 54% of providers think it is harder this year than last year
  • Turnover of nursing staff is now 43% compared to 29% in 2016.
  • Average cost of agency nurse for a shift is £434 (in 2016 was £343)
  • 46% of providers have increased their use of agency staff in the last three months

Scottish Care is a membership organisation and the representative body for independent social care services in Scotland.

Scottish Care represents over 400 organisations, which totals almost 1000 individual services, delivering residential care, nursing care, day care, care at home and housing support services.

Our membership covers both private and voluntary sector provider organisations.  It includes organisations of varying types and sizes, amongst them single providers, small and medium sized groups, national providers and not-for-profit voluntary organisations and associations.

Our members deliver a wide range of registered services for older people as well as those with long term conditions, learning disabilities, physical disabilities, dementia or mental health problems.

The Scottish independent social care sector contributes to:

  • The employment of approximately 100,000 people
  • The employment of 5,000 nurses
  • The provision of 89% of care home places in Scotland

SSSC Information Events for Scottish Care Members – Update with latest dates

The SSSC Register for Care at Home and Housing Support opened on 2nd October 2017.

As registration will be a new process for many workers employed in our member organisations, we have been working alongside SSSC colleagues to set up a series of information events across the country. The purpose of these events is to advise providers and individual staff members of their responsibilities with regards to registration. Support will also be provided along with advice on where to find resources to help make the registration process as straightforward as possible for new registrants and the organisations they work for.

Following the events for Care at Home/Housing Support services, secondary events will be arranged to explore the challenges of Post Registration Training & Learning (PRTL). These will be open to all providers – Care Homes as well as Care at Home/Housing Support.

To register to attend these free events please contact the relevant Local Integration Lead via email. Their details are contained within the events section of our website and you can click through to this below:

 

Guest post from Local Development Officer, Stephanie Graham

A Social Work Practitioner perspective of SDS

 

Those three little words…………………………………….

 

Yep we love to hear those important three little words – no not those three little words – Valentine’s Day is long gone – the second most important three little words – Self Directed Support!!

Jings – I hear you all gasp in horror – oh no not those three little words!!!!!!!

Those words many practitioners and people who use services still do not fully understand, the words that make beads of sweat appear on the foreheads of budget holders.

The Act brought a sigh of relief for practitioners, allowing them to really help service users and support them in a way that was meaningful, that was until the reality of the effects on every day working started to fall into place.  The realisation that for older people, it is difficult to think out of the box when it comes to care needs given that older people rarely have money left in their budgets after personal care need costs are met.  Practitioners are not actually able to build relationships with service users and really get to know them in the way that legislation suggests, as they are so bogged down with budgets, costs and charges, they are actually no longer able to spend time with people.

It seems that all people see with SDS is cuts.  Practitioners stuck in the middle between budget holders telling them they need to cut packages, and service users seeing their packages being cut to essential care only.  Waiting lists for day centres soar as it is cheaper and easier to source than one to one support.  SDS encourages moving away from traditional services, yet more people are being pushed into them as it is an easier option.  The transparent system is in no way transparent, with many people not knowing they have a budget or how much is in it, never mind the 4 options that many practitioners still do not fully understand.

Practitioners are still being asked by budget holders “what services does the service user want?” and “how much does it cost?”, before the budget has been agreed – panicking that a service user may want supported in a different way – oh no!!  The power imbalance, further tipping the scales in the budget holder’s direction.

The new legislation that is meant to make everyone fair and equal has in practice created a postcode lottery and instead of bridging the gap of inequality, only widening it further.

How do we fix it?  SDS is a fantastic idea on how service users should be supported yet budgets, paperwork, systems and fear do not allow it to work in an easy and seamless way. This needs to be challenged, and some of the work I have been doing with Scottish Care  around promoting and implementing SDS is starting to gain traction in this area. For instance, I have been invited to work in a local area who have recently acknowledged they are “behind with SDS”, to improve their SDS systems and promotion, and have been working with Carers organisations in advance of changes to legislation for carers, giving them access to SDS. But I continue to wonder if a 10 year strategy is the solution!? It’s 30 years until I will be an older person and I wonder if even that is enough time to get it sorted; to allow me the power to be the expert in my own life (which I am) and the ability to be supported in a way that is meaningful to me, and enables me to have a good life.  Just in the same way that every older person should be today.

 

To Absent Friends Festival 1-7 November 2017

People who have died remain a part of our lives – their stories are our stories, yet many Scottish traditions relating to the expression of loss and remembrance have faded over time.

To Absent Friends gives people across Scotland an excuse to remember, to tell stories, to celebrate and to reminisce about people we love who have died. To Absent Friends, a People’s Festival of Storytelling and Remembrance is an opportunity to revive lost traditions and create new ones.

The annual To Absent Friends festival will take place across Scotland from 1-7 November 2017.

More details can be found at https://www.toabsentfriends.org.uk/content/festival/

 

Media Statement: Joint AEA and Scottish Care conference on adult protection and human rights

Over 125 delegates from across Scotland will gather in Glasgow today (Friday 27th) to take part in a conference entitled: ‘Choice, Empowerment, Protection… Can we Achieve them all?’ A human rights-based approach to supporting, empowering and protecting older people.’

The event is being held by Action on Elder Abuse Scotland in association with Scottish Care and brings together individuals from statutory, third and independent sectors.

Speaking ahead of the event, Dr Donald Macaskill, CEO of Scottish Care said:

‘Scotland is fortunate in having human-rights based legislation which seeks to support and protect some of the most vulnerable members of our community.

Regrettably incidents of harm and abuse still take place and it is critically important that those who work and support older Scots have an opportunity to come together to ensure our protection can be even stronger and better. Scottish Care is therefore delighted to support and be involved in this event.

Adult protection and support covers the whole range of our lives. The way we allocate funds and spend our money – or choose not to – on health and social care is a human rights issue. For too many individuals today financial austerity and decisions are placing them at greater risk. That’s the case whether it is as a result of the critical shortage of specialist adult protection staff in our local authorities or the stripping out of funding to train homecare or care home staff. Both have the effect of increasing risk and a potential of resulting in actual harm.

We have great legislation and it would be an immense pity that a failure to resource protection increases the risk of harm.

The event today offers a real opportunity for different agencies to come together and put human rights and dignity at the heart of the way in which Scotland seeks to protect and support its citizens.”

Ends

Description of event:

‘At the heart of Scotland’s unique adult support and protection framework is a commitment to upholding the human rights of those it is intended to support. It’s main aims are to identify, support and protect adults at risk of harm.

Yet, many practitioners struggle with the tensions between individual autonomy and ‘state’ protection. Is it possible to support and protect adults at risk of harm, while ensuring choice and empowerment for the individual?

Two of Scotland’s leading representative organisations invite you to join our engaging conference to contribute to the debate, share experiences, and find out about national and local developments in this area.’