Latest Blog from our CEO, Donald Macaskill

Love is all around…

The 14th February has become synonymous with love and depending upon your perspective it is either a day for the purchase of over-priced red roses or a day of true romance.
It’s a little known fact that some of the relics of the famous St Valentine, whose day it is, lie in a church in the City of Love. Paris? Rome? Venice? I hear you suggest but No – Glasgow. St Valentine is (at least in part) resting in the unlikeliest of places – in the Church of the Blessed Duns Scotus – in the Gorbals, a part of the city once synonymous with gang violence and searing poverty.

Just like any relationship, expecting the unexpected and challenging stereotype are probably two useful characteristics for this St Valentine’s Day. In that light three stories struck me in the last week that have relevance and challenge for the care sector. They are each about relationship and value, about human contact and dignity.

The first was the news of the growing challenge of loneliness facing our population.

In a world which presupposes relationship as being intrinsic to well-being it was noticeable that last week saw the launch in Glasgow of research by the National Campaign to End Loneliness which found that of the 15,000 older people in the city, it is estimated that 10% can go days or weeks without having any contact with anyone. It is stated that loneliness and its impact can have such negative health determinants that it is the equivalent of smoking fifteen cigarettes a day.

With over 1.4 million in the United Kingdom reported as being lonely, the issue has not surprisingly become one of great significance with both a Scottish Government Strategy and a UK Minister with responsibility for loneliness to name but two political responses.

With around 7.7 million people living on their own, of whom around 2.2 million people are over 75, the issue of loneliness is likely to become of even greater prominence.

But I for one have become increasingly uneasy with some of the loneliness narrative. It is certainly important that as individuals and communities we should try to include, involve, engage and enable participation and contact. But we also have to be careful that we don’t develop some reverse morality when faced with such loneliness data.

Being on your own is not intrinsically negative and much of the recent debate has ignored the benefits of solitude. There is a world of difference between social isolation and forced loneliness over which you have no control and which you do not desire, and the reality for many which is a decision to be single and alone. Have we lost the capacity and ability to be alone? There has been an automatic presumption of the negativity of aloneness in much of the consideration of these issues. What we need rather is a serious debate about what loneliness is and what interventions are needed, which will be beneficial for both the individual citizen and society as large. I am not convinced our sometimes guilt-ridden knee-jerk reactions have developed such maturity.

The second insight from last week’s media came from a disturbing report from the Leonard Cheshire charity. This research is not unrelated to the issue of isolation and loneliness we have just considered. The research undertaken as a result of a Freedom of Information (FOI) request has shown that a third of Scottish councils commissioned 15 minute visits for the provision of personal care in 2016/17. This has meant that over 5,000 Scots were being subjected to the degrading practice of flying visits. At least 5,182 people received personal care visits of 15 minutes or less for support with intimate care, based on data from councils that responded to the FOI request.

Freedom of Information responses from councils in Scotland found that one in three – 31% – were commissioning 15 minute visits for the provision of personal care in 2016/17.

For many individuals receiving support at home, 15-minute personal care visits barely allow for tasks to be completed, let alone to develop a positive relationship between the individual and their carer.

Given that in January, the Scottish Government’s Minister for Social Security Jeanne Freeman launched a consultation and draft strategy on isolation and loneliness, highlighting the link between loneliness, poor physical and mental health, one might ask what benefit such short, task-oriented visits are making. They do little for effective mental well-being but then given the Mental Health Strategy hardly mentions older people its maybe not a surprise that there is a priority on loneliness but not on some of the causes of it.

Leonard Cheshire’s Director for Scotland, Stuart Robertson said:

“These damning figures show that many vulnerable people are being failed by the social care system… We have to urgently address this scandal and ensure people receive the person-centred care they deserve. No one should have to choose between going to the toilet or having a cup of tea, and this practice must come to an end.”

I couldn’t agree more with Stuart Robertson and Scottish Care has called over a long period of time for an end to the shame of short time and task oriented visits which leave no room for dialogue and dignity, never mind conversation and relationship. It is really sad that on a day we are celebrating love and relationship, for so many their only opportunity for exchange and interaction is reduced to a fragment of time.

The third media story I remember from last week was the report that the well-known and formerly respected broadcaster Jeremy Paxman, told an audience last week that he is in favour of removing the vote from anyone over the age of 65. This is somewhat ironic in the week we celebrated the 100th anniversary of woman’s suffrage.

Paxman’s easy dismissal of the contribution and role of the over 65s is indicative of the acceptable ageism that is all too prevalent today. Paxman states that the elderly have done very well out of life and that they are now using their voting power to ensure that they, rather than young people, are getting the best out of the state.

On St Valentine’s Day love has surely to be for more than a Hallmark day. A society where loneliness becomes a political policy priority, but not where the same political system is prepared to allocate resource to address the issue is less than it should be; a community where contact is reduced by the arithmetic of affordability does not in any sense value those who it should care for; and a place where older age is considered to be beyond contribution – such a society needs to rediscover the essence of a love and regard for others, which can’t just be for one day.

Donald Macaskill
@DrDMacaskill

New Care Cameo launched: #careaboutcare

Scottish Care is delighted to today (Monday 12 February) launch the fifth in our Care Cameo series, entitled '#careaboutcare'.

In 2016, Scottish Care began sharing blogs via our website as a means of better sharing the work of the Scottish Care team, good practice examples from our member services and developments
taking place in the social care sector. In 2017, the frequency of blogs was increased to weekly.  The blogs have covered a wide range of issues and themes and have provided compelling evidence of the astonishing range of care and support which is offered by the independent sector across Scotland.

This particular Care Cameo comprises of a short collection of some of the best and most widely read of the blogs, illustrative of the range of contributions, issues and styles we have featured throughout the year.

The Care Cameo series is designed to present short but challenging sketches of various issues and to provide a forum to encourage and foster debate on a whole range of issues important for the delivering of care and support for older individuals across Scotland.

The blogs have provided a valuable avenue for Scottish Care to engage with our members and partners, and we hope that you have found them interesting to read.

We hope this Care Cameo inspires you to engage with or revisit more of the blogs, and to consider sharing your stories with us in 2018. We will continue to share blogs on the Scottish Care website and Twitter page on a weekly basis, and would love to hear from you!

Guest Post from Local Integration Lead, Ivan Cornford

2017 saw Angus Health and Social Care Partnership provide funding for care home staff to attend a series of learning and development days. Staff were able to hear speakers on a variety of subjects including – UTI Prevention; Well Being in Dementia Care; Adult Protection; Maintenance of Hearing Aids and Management of Chronic Pain. Events were held locally and care homes sent staff within their own locality. Having secured funded places I felt sure that this would be of interest to all care homes in Angus and the majority of care homes took up this offer. Sessions involved presentations from a range of services. Interestingly, those people who previously had had little contact with care homes would remark on the enthusiasm and knowledge of care home staff.

After the sessions, homes developed action plans for change and then reported back to session presenters as to how they had got on. Many of the homes came up with well thought out plans but for me one home stood out.

The staff of a small home in Carnoustie rose to the challenge and the range of actions was inspiring – from developing posters for families on over use of antibiotics to starting up a “relax shack” for supporting people with chronic pain. Time and again they would come to follow up sessions with their new ideas and brimming with enthusiasm for further knowledge which they would then use to improve the lives of the people in their care.

I would like to say well done to the team at Braehill Lodge in Carnoustie – at a time of worry and concern over funding and the future of care homes they have taken advantage of opportunities offered.

For 2018 we are going to continue our development days but in a different format making full use of new technology in an effort to make the sessions more accessible across Angus. I suppose the message here is to take the opportunity and try to use it for improving the lives of people living in care.

 

Ivan Cornford,

Local Integration Lead, Angus

Scottish Care media statement on public funding of care homes

A media statement issued by Scottish Care regarding public funding of care homes:

Scottish Care spent 2017 warning about a growing crisis facing the care home sector. It is already clear that 2018 is showing signs of these warnings coming true. We are not exaggerating – the care home sector in Scotland is on the brink. It has never before faced such challenges to its sustainability and survival. Care homes across Scotland are facing a nurse shortage challenge with 31% of posts vacant; they are struggling to recruit care workers not least because of the relatively low wages they are able to pay. Whether a care home is run by a family, a charity or a private organisation, the majority are telling us that they are deeply concerned about their survival in 2018.

We have got to move the care of our most vulnerable older citizens from being an occasional area of debate to something at the heart of our concerns as a society. This should not be about party politics but about us all sitting around the table to create a sector worthy of our society. Part of that means we have to stop talking down care homes and start to celebrate their contribution.
We owe it to the 33,000 residents in care homes to make their care a priority and not just to be arguing over how we can save more money and make efficiencies. We need to honestly decide what the true cost of care is, not what we choose to make it or can afford to pay. Dignity comes at a price, and it is a cost we are not paying at the moment.”

We recognise that the Scottish Government has increased finding to care homes by 13% over the last 3 years. This is, we believe, not sufficient to provide a sustainable care sector in Scotland.

Much has been said in recent days of the Scottish Government commitment to paying ‘private’ providers monies in order for them to pay staff the Scottish Living Wage. This is in part the truth. Scottish Government has partly funded this over the last three years.

The reality is that staff costs including paying senior carers a wage has led to on average a 23-26% increase in staffing costs over the last 3 years for the average provider be they private or charitable. So not only have providers had to make up that difference but they have had to pay for all the other rising costs in terms of heating, lighting, food and so forth.

Now what makes the difference is that unlike any other business, care home providers cannot increase their fees for residents who are paid for by the Government.

It’s a bit like going to a supermarket, telling them what you are willing to pay for your loaf of bread and then telling them what ingredients you want in it and what they have to pay their staff who bake it.

There have also been statements made on the Apprenticeship Levy.  This was effectively a jobs tax introduced by the Westminster Government.  If you have a payroll over a certain amount you have to pay a certain level of tax.  Unlike in England the Scottish Government have not introduced an easy system which enables care providers to access these funds.  One year on, we are still seeing money going out the door with no benefit to the workers involved.

February 2018

Care at Home & Housing Support Awards 2018 – nominations now open!

The annual Care at Home and Housing Support Awards will be held on the evening of Friday the 18th May, 2018. 

It will be an evening to highlight and celebrate the best in care at home and housing support across Scotland. We know that around the country, individuals and teams are carrying out work in this field at an incredibly high standard in an era of challenging budgets and an increasingly demanding work environment.

There are eleven award categories in which to make a nomination:

  1. Care at Home Services Carer(s) of the Year – Individual or Team
  2. Housing Support Services Carer(s) of the Year – Individual or Team
  3. Management & Leadership Award - Individual
  4. Training & Staff Development Award – Individual or Company
  5. Care Services Coordinator / Administrator of the Year – Individual
  6. Innovative Practice Award – Team
  7. Outstanding Achievement Award - Individual
  8. Housing Support Provider of the Year – Company
  9. Care at Home Provider of the Year – Company
  10. Positive Impact Award – Individual
  11. Day Service of the Year - Company or Service

Please see below the nomination forms and the Awards Guidance Notes to allow you to complete the process effectively. The new deadline for submitting the nominations is Monday 26th March.

The Awards themselves will take place at the Marriott hotel in Glasgow and will follow on from the Scottish Care at Home & Housing Support daytime Conference and Exhibition (of which we will publish more details in the next few weeks).

If you have any queries about the nomination process, please get in touch with the team via [email protected] or drop us a line at Scottish Care HQ on 01292 270240.

We very much look forward to hearing about all the fantastic work going on and want to take this opportunity to wish all our Care at Home & Housing Support members the very best of luck for the Awards 2018!

Scottish Care Branch Meetings (Ayrshire & West of Scotland)

Upcoming branch meetings for Scottish Care members

Both featuring important information on the new Health & Social Care Standards.

Ayrshire / Lanarkshire Care at Home/Housing Support branch meeting
Tuesday 13th February, 2pm
Constance Care offices in Thornliebank, 1 Spiersbridge Way, Glasgow G46 8NG.
This meeting is open for all Care at Home & Housing Support providers from Glasgow, East Renfrewshire, Renfrewshire, Pan Ayrshire, North and South Lanarkshires,  Argyll and Bute, East and West Dunbartonshire  and surrounding areas.

Key speaker is Claire Drummond, Service Manager (Adults) with the Care Inspectorate, who will outline the new Health and Social Care Standards that are being introduced this April.  These will replace the current National Care Standards which means this is a meeting you cannot afford to miss.

Of particular interest to members will be an insight into the new inspection methodology that the Care Inspectorate will adopt with the aim of better reflecting the standards that they will be looking for during inspections.

Venue address:

Constance Care

Thornliebank

1 Spiersbridge Way,

Glasgow G46 8NG

Please contact Swaran Rakhra [email protected] to confirm attendance.  Maximum of two per organisation due to the size of the venue.

 

 

West of Scotland Care Home branch meeting
Tuesday 27 February 2018 , 2pm
Royal Blind Care Home, Paisley
You are invited to Scottish Care’s West of Scotland Branch (covering Argyll & Bute, West and East Dunbartonshires, Inverclyde, Renfrewshire and East Renfrewshire) and Glasgow Branch joint meeting for care home members being held in conjunction with the Care Inspectorate.

Key speaker is Claire Drummond, Service Manager (Adults) with the Care Inspectorate, who will outline the new Health and Social Care Standards that are being introduced this April. These will replace the current National Care Standards which means this is a meeting you cannot afford to miss.

Of particular interest to members will be an insight into the new inspection methodology that the Care Inspectorate will adopt with the aim of better reflecting the standards that they will be looking for during inspections.

Venue address:

The Royal Blind Care Home

Jenny’s Well

196 Hawkhead Road

Paisley PA2 7BS

Lord Sutherland of Houndwood

Lord Stewart Sutherland of Houndwood, (born February 25, 1941, died January 29th, 2018) 

It is with the deepest sadness that we have to report the death of our former Honorary President, Lord Stewart Sutherland of Houndwood.

Stewart Sutherland was a man of astonishing intellectual breadth and vigour, who wore that intelligence lightly and openly. He was a major contributor to the study of the philosophy of religion, held numerous academic posts both as a teacher and as an administrator, most significantly in his role as Vice Chancellor of Edinburgh University where he had such a dramatic impact. Latterly he was a significant contributor to the work of the House of Lords. Her Majesty the Queen recognised his distinctive gifts and contribution by appointing him to be a Knight of the Order of the Thistle in 2002.

However, he is perhaps best known for his chairing of the Royal Commission on Long-Term Care of the Elderly, which issued its report in 1999. Its main recommendation, which was later taken up by the Scottish Government, was that all nursing and personal care should be provided free by the Government. His legacy of Free Personal Care, with its extension to the under 65s in Scotland next year, has been a major contribution to social care in Scotland. He was also amongst the first to call for the alignment of health and social care budgets, together with social security benefits, especially for the elderly.

He was in his engagement with Scottish Care committed to ensuring the development of a properly resourced and funded care system which upheld the rights and dignity of older people in Scotland. He cared about the realities that staff often struggled with the demands of their intensive jobs, and he cared that the lack of resources and funding made the job of care all that harder. In one conversation, I remember him saying to me that the heroes of Scotland are those whose daily task in caring for another goes unheard and unheralded.

We will remember with fondness his gentle and direct chairing of our conferences even whilst ill, his pithy and quiet humour, his willingness to be kept up to date and to be informed about the realities of a care system increasingly under challenge and threat.

A passionate advocate for equality, fairness and a great friend to Scottish Care he will be sorely missed. It was his desire for the creation of a system of care which treats each individual according to their need and which would create a Scotland which had care at its centre, that his friends at Scottish Care will seek to continue to struggle for. His voice may now be silent but his words of wisdom around equality in care echo still in everyone who heard him.

Our thoughts are with his wife Sheena and his family at this time.

Dr Donald Macaskill

CEO, Scottish Care

Job Opportunity – Sales, Marketing & Events Officer (part time)

Sales, Marketing & Events Officer

  • Do you have what it takes to promote and generate business for a high profile organisation?
  • Are you great with people, and also a good negotiator?
  • Do you have keen attention to detail, but are able to see the big picture?
  • Are you looking for a role which will make a real difference in a sector which employs 1 in 13 Scots, and provides a service to over 60 thousand?

If you answered ‘Yes’ to all, then read on…

Scottish Care wishes to appoint a Sales, Marketing & Events Officer to work as part of our national team.

This is a part-time post (21 hours per week), based in Scottish Care’s offices in Ayr with the requirement to attend occasional meetings and events throughout Scotland.

Scottish Care is based in Ayr and is the representative body for the largest group of health and social care sector independent providers across Scotland delivering residential care, day care, care at home and housing support. Working on behalf of a range of providers, Scottish Care speaks with a single unified voice for members and the wider independent care sector, at both a local and strategic level.

In addition to the core work of Scottish Care, the organisation’s activities include leading on Scottish Government funded projects and in this context contracts a number of ‘leads’ and ‘associates’ to support a range of national initiatives including the integration of health and social care and workforce development.

To apply for this appointment, please download the application forms at the foot of this post. Please complete and return by 12 noon on 26 January 2018 either via email to [email protected] or post: Scottish Care, 25 Barns Street, Ayr, KA7 1XB. Interviews will be held on 5 February 2018.

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Latest Blog from our National Director, Karen Hedge

Since I started at Scottish Care I have noticed a change in the advertising feeds that show up on my computer. Clearly some algorithm has assumed that my interest in health and social care, and the human rights of older people is because I have aged significantly in the last 6 months (mind you, given what I have seen by way of pressures on the sector, there could indeed be some figurative truth there).

It has been an interesting experience to see aging through the eyes of an advertiser. Many of the photographs contain trendy looking silver haired ladies – ‘move over sage and beige, grey and black are where it’s at’. The women smile back at me with a confidence that I could only have dreamt of in my twenties. They have seen, and quite possibly, done it all.

But as the products move from beauty and adventure to assistive, there is a marked change in the photographs. The face vanishes to be replaced by hands. Oh so many wrinkly hands. Or backs, they are popular too.

The philosopher Levinas describes the face as “Living presence”, the Oxford Dictionary defines faceless as “remote and impersonal”. Whilst there is countless research into the reasons behind this de-personalisation, and campaigning to refocus the lens, the reality remains that the portrayal of older people in advertisements is often the opposite of presence. It is absence.

And whilst it may be a reaction associated with ignoring the stark reality that will affect us all, surely this is a point where we should afford ourselves some dignity.

Perhaps then it is of no surprise that theme of absence is what I also see the social care sector battling with.

In my final blog of 2017, I raised a thank you to our partner organisations for our invitation to the table, but this is still work in progress – the independent sector have representation at only 7 out of 32 IJB’s. I also asked our partners to listen. If presence is only notional, then there will be no useful impact. Without our voice, it is not possible to properly map and evidence the landscape of the health and social care sector as a whole. Without that map, it is not possible to commission or deliver effectively.

At yesterday’s Scottish Evidence Summit hosted by the Alliance for Useful Evidence and Iriss, everyone was asked to take away an action – mine is to tackle that disconnect between evidence and implementation. The health and social care sector as a whole needs to incorporate our evidence and make it real and applicable, and, have the bravery to follow through with necessary action.

So, let us stand up proud of our contribution to the sector – social care is so often the buffer for health care, it seems obvious that they need to be considered in totality.

And with that, let us stand up proud of aging – 2018 may be the year of the young person, but do not let that distract us from the bigger picture. Young people will get old too.

Greater presence and indeed prescience of aging and older people should bring greater presence and prescience of the sector, so let’s ban those faceless photos, and raise our voice in a manner that will be heard.