Care at Home & Housing Support Conference 2018

Practical promise: Making the vision of home care real

Scottish Care's annual Care at Home & Housing Support Conference, Exhibition & Awards will take place on Friday 18th May, 2018 at the Marriott Hotel in Glasgow. It is the only conference in Scotland to focus on care at home & housing support provision and the speakers, activities and insight sessions are curated specifically for providers and partners in this field.

It is hard to recall a period in which the sector has faced such a range of challenges to its stability and sustainability. Practical promise: Making the vision of home care realĀ aims to address the issues impacting on our members and the wider sector. Delegates will hear challenging and thought-provoking contributions relating to the following crucial questions:

  • How do we support and deliver reform in the home care sector, in a way that respects the very real strain the sector is under?
  • Who else must support this reform?
  • How do we achieve practical promise?

Join us on May 18 and get involved in the debate! Additionally, the annual exhibition will run alongside the conference, allowing delegates to learn more about the latest products and services available to the sector.

To view the programme or book your ticket, please click on the buttons below.

Remember, if you are booking a ticket, you will be asked to select your preference for insight sessions, which run both morning and afternoon.

Each conference delegate will have the opportunity to attend 2 of the following workshops, all delivered by leaders in the sector working on critical areas of policy, practice and innovation in home care.

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We look forward to seeing you on May 18!

#practicalpromise

#homecare18

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Partnership project centred on human dignity praised by senior health chief

A pilot initiative which has markedly improved the lives of people in some Lanarkshire care homes has been praised by a national health chief.Ā  Last year The Care Home Continence Improvement project set out to improve approaches to continence care.

Professor Jason Leitch, National Clinical Director of Healthcare Quality and Strategy for The Scottish Government, recently met core members of the team during a visit to South Lanarkshire Council’s David Walker Gardens in Rutherglen, one of the care homes where the initiative had been tested.

Professor Leitch said:

ā€œI was hugely impressed by the work piloted by the team. This is ground-breaking and innovative partnership working at its best – centred around human dignity.ā€

Research has identified incontinence as a risk factor that increases skin damage, infection and falls in older people.

During the visit, Professor Leitch learned how the initiative allowed care home staff to improve the quality of care through better recording of processes and introducing small changes including medication reviews and reducing caffeine intake.Ā  The outcomes of the project – also piloted at Summerlee House in Coatbridge – have led to improvements including a reduction in falls by 65%, urinary infections being halved and skin damage reduced by one third. The project has also significantly reduced the amount of continence pads used at the homes.

Following the visit, Professor Leitch added:

ā€œI’ve had a wonderful experience at David Walker Gardens. I’ve seen the care home, I’ve met the residents, I’ve met the staff. It’s a home- from-home for many people in the local area.Ā  ā€œThe exemplary project that’s been piloted here has directly tackled an issue that can be often seen as a taboo. The improvement changes have saved money, markedly reduced the impact of incontinence, including reducing infections and falls.Ā  ā€œCrucially this has also improved people’s lives.ā€Ā 

The pilot was developed by teams in and North and South Lanarkshire’s Health and Social Care Partnerships, NHS Lanarkshire and NHS National Services Scotland and work is underway to explore rolling the project out across Lanarkshire.

Val de Souza, Director of Health and Social Care, South Lanarkshire Health and Social Care Partnership, said:

ā€œThis is yet another example of person-focussed, innovative care at the centre of our communities. The recognition this team are getting for their work is well-deserved and is a reflection of their commitment, dedication and unmitigated focus on improving people’s lives.ā€

Jean Donaldson, Associate Director of Nursing, South Lanarkshire Health and Social Care Partnership, explained:

ā€œThis project was about small changes making a big difference. As we continue to explore the wider implementation in Lanarkshire, we were delighted to share the details of the approach.ā€

Alice Macleod, Nurse Advisor with NHS National Services Scotland, added:

ā€œThe expertise among all involved in this project has supported care home staff to implement this innovative, quality improvement initiative. We look forward to building on this work and sharing our experience,Ā with the goal of supporting others to make positive changes.ā€Ā 

You can see Professor Jason Leitch sum up his thoughts on the care home visit in the video below.

Challenging weather: media comment

Commenting on the impact the challenging weather conditions are having, Scottish Care National Director Karen Hedge:

ā€œOur members have described urging their staff to take extra precautions such as ensuring they can travel safely, wearing appropriate clothing, carrying emergency items and making sure their phones are charged. It’s at times like this we feel humbled by our care workers who go above and beyond, battling with Mother Nature at all times of the day and night to ensure that the most vulnerable citizens in Scotland are safe and cared for.ā€

Latest blog from our CEO: The fallacy of failing social careĀ 

The Scottish Budget was passed by the Scottish Parliament yesterday evening. So that’s it over for another year. The chance of smaller political parties to get their pound of flesh from a minority administration has passed over the yard arm.

And what’s it done for social care in Scotland? Well pathetically little.

Admittedly we got our Ā£66million, which is amongst other things supposed to cover the increase in the Scottish Living Wage, the effect of changes on sleepovers, Free Personal Care increases and the start of the Carers Act. Mind you last year we had Ā£100 million allocated for the Scottish Living Wage which had then just gone up by 20p- but it’s amazing what Ā£66million is going to stretch to given it’s a 30p increase this year! That’ll be one to watch!

But I don’t want to just dwell on the Budget because no doubt I’ll be back talking about the back of a fag packet economics of it all at a date in the not too distant future. What I want to talk about is that I’m scunnered and getting really quite angry at the whole charade.

I’m scunnered at what feels like standing in the middle of the public square with a begging bowl each year calling for extra funding for some of our most vulnerable watching out for a passing MSP who might hear the need for serious investment in care.

I’m scunnered at saying we need a dramatic serious investment – I called for a third of a billion in December and we got Ā£66million and at the time I was made to feel as if I was dreaming of Utopia rather than the socially just and human-rights based country that I thought I was a citizen of.

I’m scunnered that there seems to be no real debate despite political rhetoric that admits that the sums are simply just not adding up – and that’s a lesson in the arithmetic of austerity that people who are today grabbing 15 mins of rushed care rather than being treated with respect and dignity have learnt only too well.

But I’m also angry…

I’m angry at the wasted opportunity of having a grown up non-partisan political debate about what is the real and not the affordable cost of rights-based dignified social care and not the system we have at the moment where eligibility makes social care the preserve of the few and not the requirement of those who need it.

I’m angry that a week after the Kings Fund published a major report offering a range of proposals for the funding of public social care in England, no political party north of the Wall seems prepared to look beyond the next ballot box to think seriously about how we are going to pay for care into the future, what system will fit us and how we are to create equity rather than accidental access.

I’m angry that we seem to spend so much of our time hiding behind data to show that what we are doing is making an apparent difference to the health and care experience of our fellow Scots, and that we engage in a self-congratulatory back-slapping of what’s going well. Let us hear the good news stories but let’s not pretend everything in the garden is blooming!

And I’m angry that despite the rhetoric of prevention and self-management we are still dominated by the sacred cow of the NHS against whom no critique should be offered and are thus failing to address the fact that we need to transfer resources from the privileged few in that system to the majority in communities who experience inadequate social care provision.

So yes, the Budget may be over for another year but for goodness sake let’s not be here next year arguing over scraps for a crumbling social care system where the word ā€˜crisis’ is already beginning to sound empty and hollow. Let’s start to work together to transform the woefully inadequate funding and priority given to social care.Ā And that means we all of us have to take charge and control and start talking up the critical importance of social care.

Social care should not just be for an election debate or a budget negotiation – it should be the central characteristic of the society we wish Scotland to be.

 

Dr Donald Macaskill

@DrDMacaskill

 

Branch Meetings Update

The following branch meetings will be taking place and are open to members to attend. Both of these meetings will go ahead in collaboration with the Care Inspectorate.

  • West of Scotland & Glasgow branches Care Home MeetingĀ - Feb 27 @2pmĀ 
  • Pan-Ayrshire branch Care Home Meeting - March 1 @12.30pm

For further details please click on the relevant button below.

Care at Home & Housing Support Awards – New Category

Scottish Care is delighted to announce that an additional category has been added to the 2018 Care at Home & Housing Support Awards.

Day Service of the Year – Company or Service

This new award has been introduced to highlight the amazing work which is being delivered by day services and organisations across Scotland.

Day provision comes in very diverse forms but at their best they provide individuals with opportunities to remain connected and involved with others and their local communities, to engage in activities of interest and learn and discover new interests. They are also critical in providing respite and renewal to family carers as well as helping people to foster new friendships.

The winning service will:

  • Provide evidence of sustained excellent practice, innovation and positive risk-taking
  • Provide examples of a positive culture within the service, which is inclusive of individuals who use the service and their families.
  • Demonstrate the range of activities and supports offered by the organisation and the extent to which they are inclusive and foster independence.
  • Show the extent to which the service is sensitive to individual cultural, disability and linguistic needs.
  • Supply testimonials from service users, families, staff and external partners.

Nominations to our Awards are now open - the deadline for submitting nominations is March 16.

The Awards themselvesĀ will be held on the evening of Friday the 18th May, 2018Ā at the Marriott hotel in Glasgow and will follow on from the Scottish Care at Home & Housing Support daytime Conference and Exhibition (of which we will publish more details in the next few weeks).

It will be an evening to highlight and celebrate the best in care at home and housing support across Scotland. We know that around the country, individuals and teams are carrying out work in this field at an incredibly high standard in an era of challenging budgets and an increasingly demanding work environment.

If you want to find out more about the 11 categories in the awards, please take a look at the Guidelines below. You can make a nomination online or by downloading the nomination forms sending the completed versions via email.

If you have any queries about the nomination process, please get in touch with the team viaĀ [email protected]Ā or drop us a line at Scottish Care HQ on 01292 270240.

We very much look forward to hearing about all the fantastic work going on and want to take this opportunity to wish all our Care at Home & Housing Support members the very best of luck for the Awards 2018!

The Care Inspectorate are changing their inspections – and would like your thoughts

The Care Inspectorate is developing new approaches to scrutiny. They want to make sure inspections, and our other scrutiny work, are strongly focused on assessing the quality of people’s experiences, and understanding the difference care and support makes to their lives.

From 1 April 2018, the newĀ Health and Social Care StandardsĀ will be used across Scotland. The Care Inspectorate’s expectation is that they will be used in planning, commissioning, assessment, and delivering care and support. They will be used in making decisions about care quality. This means that there will be changes in how care and support are inspected.

During 2018, on an incremental basis, the Care Inspectorate will roll-out a revised methodology for inspecting care and support services, starting with care homes for older people. The changes will build on approaches they have introduced in the past three years: an emphasis on experiences and outcomes for people, proportionate approaches in services that perform well, shorter inspection reports, and a focus on supporting improvement in quality.

The core of the new methodology will be a quality framework which sets out the elements that will help inspectors answer key questions about how good the quality of care and support is, what difference it is making, and the strength of the things that contribute to that.

The primary purpose of a quality framework is to support services to self-evaluate their own performance. The same framework is then used by inspectors to provide independent assurance about the quality of care and support.Ā  By setting out what is expected in high-quality care and support provision, it can help support improvement too. Using a framework in this way also supports openness and transparency of the inspection process.

The Care Inspectorate have involved people who experience and provide care and support in developing a draft quality framework. This is based on the approach used by the European Foundation for Quality Management, specifically the EFQM excellence model. This is a quality tool widely used across sectors and countries. They have adapted the model for use in care and support settings, and have used the new Health and Social Care Standards to illustrate the quality they expect to see. The framework was tested in a small number of care homes in 2017, and more tests are being carried out in early 2018. These tests will be evaluated to hear the views of people experiencing care, their carers, and care providers.

What are the Care Inspectorate consulting about?

The Care Inspectorate are inviting you to look at the draft quality framework they have developed for care homes for older people, and to complete their consultation survey. Your feedback, and the evaluations of the tests, will help shape the final quality framework for care homes for older people in April 2018.

You can access the draft framework and consultation survey here:Ā http://cinsp.in/QFsurvey

Please respond by 23 February.

Scottish Care will also be responding to the consultation.Ā  If you would like your comments to be incorporated into our response, please contact: [email protected]

General Data Protection Regulation – Guidelines

General Data Protection Regulation (GDPR)

Current Data Protection Legislation

Anyone who uses and stores information about people who use their services, suppliers or their workforce must ensure that the data is held in accordance with the Data Protection Act (DPA). This means to:

  • Only keep information for a specific purpose
  • Keep it secure
  • Make sure it is up-to-date
  • Only hold as much as you need for as long as you need it
  • Allow the person or subject that the information is about access on request

Changes to Legislation

The GDPR comes into effect from 25 May 2018 and it is likely that it will affect all of our members.
It follows the same principles as the DPA, but with additional requirements on consent, privacy and access. It includes the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision-making including profiling.

The Information Commissioner’s Office (ICO) is the UK’s independent body set up to uphold information rights. One of the things they do is to enforce data protection so happen to be the experts on compliance. They are very approachable and have easy-to-read materials available for free, as well as a handy helpline (number below).

They have produced a 12 step guide to preparing for GDPR:

https://storage.googleapis.com/scvo-cms/media/1624219/preparing-for-the-gdpr-12-steps.pdf

As well as more detailed guidelines which are available here:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Information and support

For further information and support, please contact the ICO directly
https://ico.org.uk
ICO Helpline: 0303 123 1113

Job Opportunity: Project Administrator, Aberdeen (part-time)

Ā SCOTTISH CARE IS LOOKING FOR A PROJECT ADMINISTRATOR

An exciting opportunity has arisen within Scottish Care for a Finance and Project Administrator to work as part of our team in Aberdeen City. This is a part time post (17.5 hours per week – Ā£22,000 per year pro rata), based in Scottish Care’s offices in Aberdeen. There will be a requirement for occasional attendance at meetings & events.

Scottish Care is the representative body for the largest group of health and social care sector independent providers across Scotland delivering residential care, day care, care at home and housing support.

The post holder must have experience in office administration. They must have the ability to work under pressure and to tight deadlines, versatility & flexibility along with excellent interpersonal skills at all levels is essential. The post holder must also have excellent IT skills with knowledge of Microsoft Office packages.

The post holder will possess sound organisational & administrative abilities and the ability to support staff in the office and across Aberdeen City in delivering services to members.

This is an exciting post for someone who will have a strong commitment to the work of the organisation and the ability to work in a culture that is innovative.

For further information please email [email protected] who will forward a Job Description & Person Specification and application form.

To apply, forward a completed application to [email protected]

Interviews will be held on Wednesday 7th March 2018.

Closing Date: 5pm on Monday 26th February 2018.