Hillcrest Futures’ Dundee services that support people with drug and alcohol use have been recognised for their commitment to supporting women by receiving the Welcoming Women Award for their work at South Ward Road.
The services were commended by the Head of Health & Community Care at Dundee Health and Social Care Partnership (HSCP) for their efforts in creating a welcoming and supportive environment for women in crisis.
The initiative was made possible thanks to funding from the Gendered Services Project, secured by Hillcrest Futures staff with support from Gendered Services Project Manager, Heather Wilkins.
The Gendered Services Project is funded by the CORRA Foundation and the Dundee Alcohol and Drug Partnership (ADP). The project, which is driven by women with lived experience of complex trauma, aims to support services to develop a gendered approach to service delivery.
Hillcrest Futures Senior Project Worker, Justyna Zalewska explains: “We know that women accessing our services are often in incredibly difficult situations. Having a space that feels safe, warm and welcoming can make a huge difference to their wellbeing.
“Thanks to the funding and feedback from women supported by our services, we have purchased cosy blankets, wall art, cushions, lamps, plants and other decorative items to make our interview rooms and recovery café feel less clinical. This award is a testament to the hard work and dedication of our teams in ensuring that women feel supported when they come through our doors.”
Lead Officer, Protecting Team, Sophie Gwyther added: “Seeing more and more services in Dundee achieve the Welcoming Women Award is fantastic. For any woman considering accessing support services, it gives them assurance that the service will respond sensitively to their specific needs as women and any barrier they may be worried about will be addressed. Well done to Hillcrest Futures for this achievement.”
One of the women who accesses support from the services shared her experience: “When I first arrived at the service, I felt so emotional. My project worker showed me to the women’s room and let me cry. I started to feel calmer in the surroundings. Having a blanket to cuddle into and the nice smell of the room also relaxed me. It felt so therapeutic while my project worker listened and let me talk.”[vc_column width=”1/2″][vc_single_image image=”33706″ img_size=”large”][vc_column width=”1/2″][vc_single_image image=”33705″ img_size=”large”][vc_single_image image=”33704″ img_size=”large” alignment=”center”]From left- Kelly Robb, Hillcrest Futures project worker; Heather Wilkins, Gendered Services project manager; Pauline McIntosh, Hillcrest Futures operations manager; Justyna Zalewska, Hillcrest Futures senior project worker.
