Surveys on New Scots’ experiences in the Adult Social Care workforce

We are sharing the following request to support important work aimed at better understanding the experiences of New Scots (migrant workers, asylum seekers and refugees) within the Adult Social Care (ASC) workforce in Scotland.

Two surveys have been developed to capture:

  • The experiences of New Scots working in adult social care
  • The perspectives of employers and organisations within the ASC sector

The insights gathered will help inform future projects and resources designed to better support both New Scots and employers across Scotland’s adult social care sector.

We would be grateful if members could:

  • Complete the employer survey, and
  • Share the employee survey with relevant staff members, where appropriate

The aim is to reach as widely as possible to ensure the findings reflect the diversity of experiences across the sector.

The employer survey link: https://forms.office.com/Pages/ResponsePage.aspx?id=veDvEDCgykuAnLXmdF5JmnnropzDuUdDud-3iqcQprBUNk1PUEVFRU9CNktMQlUxNzRESUxZOFNBVyQlQCN0PWcu

The employee survey link: https://forms.office.com/Pages/ResponsePage.aspx?id=veDvEDCgykuAnLXmdF5JmnnropzDuUdDud-3iqcQprBUN1hWOE1TN0lGMlIyRDZRQkxPOU9aWlRPUiQlQCN0PWcu

Media Release: Scottish Care Calls for Transparency, Sustainability and Fairness in Social Care Funding

Scottish Care Calls for Transparency, Sustainability and Fairness in Social Care Funding

Scottish Care today confirmed that it has written to all care home members seeking permission to obtain formal legal advice regarding the processes and implications of any potential withdrawal from the National Care Home Contract (NCHC). This step follows years of increasingly challenging negotiations and deep and unresolved concerns about the Cost of Care Model used to determine annual fee rates.

We have been clear with our members and partners: this is not a decision to leave the NCHC, nor is it a commitment to any specific course of action. It is a necessary, prudent and transparent step to ensure that our sector fully understands its legal position in a landscape of growing financial instability.

Our correspondence to members reflects the seriousness of the moment. Offers made in recent negotiations fall far short of what is needed to maintain safe, rights‑based and sustainable care for older people across Scotland. Providers are facing unprecedented pressures: rising workforce costs, escalating operational expenditure, and the increasing fragility of local commissioning arrangements.

Last week’s Accounts Commission report, highlighting the acute financial strain across local authorities, further reinforces the scale of the challenge. At the same time, COSLA’s call for an additional £750 million simply to stabilise local services demonstrates the depth of the crisis and the impossibility of continuing to deliver complex, skilled social care within a funding system that is no longer fit for purpose.

Scottish Care believes that the people who live in care homes, their families, and the workforce who support them deserve honesty and urgency from all partners. The current settlement model is failing to reflect the real cost of delivering high‑quality, person‑led care. Without decisive national intervention, there is a real risk of further provider withdrawals, service reductions, and diminished choice for older citizens.

Our request to members is therefore part of a responsible and proportionate process. It aims to ensure that Scottish Care, on behalf of the largest group of independent sector providers in the country, is able to explore every available option to protect the sustainability of vital care services.

We remain committed to constructive partnership working with COSLA, the Scottish Government and all system leaders. But collaboration must be matched by realism. Scotland cannot continue to rely on a social care sector that is expected to absorb risk without adequate resource, flexibility, or respect for the professional care workforce.

Scottish Care will inform members of the outcome of the vote and any subsequent legal advice as soon as this is available. In the meantime, we reiterate our call for urgent, fair and evidence‑based action to secure the future of social care in Scotland.

-ENDS-

Early Bird Tickets – Care at Home & Housing Support Conference 2026

Early Bird Tickets Now Live for Care at Home & Housing Support Conference 2026

Early Bird tickets are now available for the Care at Home & Housing Support Conference & Exhibition 2026, taking place on Friday 15 May at the Radisson Blu, Glasgow.

With a new conference format and a strong focus on the story of care at home, this year’s event brings the sector together for a day of insight, reflection and connection.

Early Bird rates are available until Friday 3 April:

  • Member: £70 + VAT
  • Non‑Member: £105 + VAT

Standard rates will apply after this date. Places are limited – early booking is recommended.

Find out more and book here

Long-Term Care Workforce Webinar – 24 Feb 2026

Long-Term Care Workforce: International Research on Recruitment and Retention

An Ageing Commons Webinar

Date: 24 February 2026

Time: 7.00 US EST/ 12.00 GMT/ 21.00 JST, you can check your local time here

Link: Register to join on  Zoom

This webinar is part of a Global Virtual Roundtable series organised in partnership by the Global Ageing Network, National Care Forum, Scottish Care, Ontario Long Term Care Association and the Global Observatory of Long-Term Care, building on the Ageing Commons format. We aim to bring together researchers, providers, workforce leaders, and practitioners from around the world to explore one of the most urgent challenges in long-term care: building and sustaining a strong workforce while maintaining quality of life and quality of care.

The key question we are addressing is: How can long-term care providers retain good workers while supporting quality of life for both staff and those they serve?

In this 60 minute webinar we’ll explore research findings from the USA, Japan and the UK.

Programme:

  • Wages, Wellness, and Workplace Culture Matter, Jennifer Johs-Artisensi (University of Wisconsin-Eau Claire, USA)
  • Creating a Workplace Where Foreign Caregivers Thrive, Michiyo Yoneno-Reyes (University of Shizuoka, Japan)
  • Recruiting and retaining nurses and frontline care workers in Long-Term Care: A REACH Realist Review, Iria Cunha and Reena Revi (University of Leeds, UK)

Moderators: Finn Turner-Berry (National Care Forum) & Adelina Comas-Herrera (London School of Economics and Political Science)

Scottish Care responds to Scottish Budget

Scottish Care: “This Budget Fails the People Who Rely on Social Care Support – and Those Who Deliver It”

Scottish Care, the national body representing Scotland’s independent social care support sector has today issued a stark warning that the Scottish Government’s Budget falls dramatically short of what is required to protect essential care and support services, the workforce that delivers them, and most importantly, the individuals, families and communities who rely on them.

Despite warm words about fairness, wellbeing and investment, this Budget fails to deliver on Scottish Care’s Three Key Asks:

  • Increase Core Funding for Social Care Support
  • Invest in Scotland’s Social Care Support Professionals
  • Invest in Ethical Technology, Digital and Data Across Health and Social Care Support

“This is a budget that talks about dignity but does not fund it.” 

Social care support is essential national infrastructure. Yet once again, it is treated as an afterthought, ironically overshadowed by headline NHS commitments when we know that it is investment in social care which will relieve pressure on our health service, and absent the targeted investment required to prevent further collapse across a fragile sector.

The Government has not met our echo for COSLA’s call for an additional £750 million in core funding to stabilise and grow social care support. Instead, providers face another year of delivering more with less, absorbing costs they cannot sustain, and trying to shield the people they support and employ from the consequences of an under‑resourced system.

Every pound invested in social care support returns more than double in socio‑economic value, strengthening local economies, enabling people to live well in their communities, and driving growth in the many women‑led small businesses that form the backbone of our sector. Yet this Budget chooses not to unlock those benefits for Scotland.

1. Core Funding: “A glaring and dangerous omission.” 

The Budget does not provide the robust, long‑term financial commitment required to secure the future of social care support. There is no ring‑fenced protection for social care support, no alignment to the true cost of care, and no meaningful relief from devastating employer cost pressures, which have already forced closures in the sector.

Providers today are operating in crisis conditions. Without urgent core investment, Scotland will see further reductions in care packages, growing unmet need, and avoidable pressure across the entire health and social care support system.

2. The Workforce: “Warm words will not pay the bills.” 

Scotland’s social care support workforce is the heart of community care, yet this Budget does not offer the fair pay, fair work and fair treatment required to recruit and retain staff in a sector with 13,000 vacancies.

A Real Living Wage uplift is welcome but insufficient. Without funded pay differentials, career pathways, wellbeing investment and ethical commissioning, providers cannot deliver the conditions staff deserve. Care workers will continue to leave for roles with better pay, lower responsibility and clearer progression, and supported people will continue to bear the consequences.

3. Technology, Data and Ethical Innovation: “A decade behind before we even begin.” 

While the Government talks of modernisation, the reality for social care support is stark: the sector remains years behind in digital access, infrastructure and investment.

Scottish Care has repeatedly highlighted that the person‑held digital app for health and social care will not be ready ‘social care-ready’ until 2029, an unacceptable delay that entrenches inefficiency, increases costs and holds back innovation.

Every £1 invested in ethical digital care roles returns up to £8 in social value – yet this Budget provides no strategic investment to unlock that future.

Scotland cannot build a modern, rights‑based care system on outdated digital foundations.

“This Budget does not meet the moment.” 

At a time when people are waiting for support, when providers are closing, and when workforce shortages are at crisis levels, this Budget needed to be bold. Instead, it offers incrementalism in the face of escalating need.

This is not simply a missed opportunity; it is a decision which put the system before the people of Scotland. It means fewer people receiving the care they are entitled to. It means greater pressure on unpaid carers, many of whom are already at breaking point. It means continued instability for providers and thousands of dedicated workers.

Scottish Care calls for urgent reconsideration.

We urge the Scottish Government to revisit its spending plans and to recognise that investing in social care support is not a cost, it is a national dividend. Care creates stability. Care creates opportunity. Care creates Scotland’s future.

Until core funding, workforce investment and ethical digital transformation are fully resourced, Scotland will continue to struggle, and those who rely on care support will continue to be failed.

Scottish Care stands ready to work with Ministers, Parliament and partners across the sector to deliver the bold, rights‑based reform Scotland needs and deserves.

Winter Bulletin 2025

We’re delighted to announce that the 2025 Winter Bulletin is now live!

Packed with valuable updates, inspiring stories and sector highlights, this edition celebrates the creativity and resilience of our care community.

Don’t miss the festive feature on pages 24–29, showcasing heart-warming stories and activities shared by our members. A huge thank you to everyone who contributed to making this bulletin truly special!

We’d love to hear your thoughts. If you have feedback or ideas for future editions, please email us at [email protected].

Read the Winter Bulletin here

Scottish Care’s Key Asks for the Scottish Budget

Investing in Social Care: Three Key Asks for the Scottish Budget

Scotland’s future depends on strong, person-led social care. As the Scottish Budget approaches, we are urging for investment that delivers dignity, choice and control for individuals, while strengthening communities and local economies.

Social care is not a cost, it is critical infrastructure. Every pound invested in care generates more than double in socio-economic value, creating jobs, improving health equity and supporting the many women-led small enterprises that define our sector. With over 13,000 vacancies, investment also means thousands of new opportunities for people to make a real difference every day.

Our Three Key Asks for the Scottish Budget are clear, practical and evidence-led:

1. Increase Core Funding for Social Care Support
2. Invest in Our Social Care Professionals
3. Invest in Ethical Technology, Digital and Data

Why this matters for Scotland

Investing in social care is investing in Scotland’s future:

  • Stronger communities and social justice
  • Local economic growth and job creation
  • Better health outcomes and reduced inequalities
  • A sustainable, person-led care system that leaves no one behind

Read our Scottish Budget Asks here

Scottish Care Manifesto – Care Creates… 

Introducing the Scottish Care Manifesto –  Care Creates…

Care Creates… is our invitation to Scotland to view adult social care support through a lens of opportunity. The Scottish Care Manifesto sets out a practical, hopeful roadmap for a system that places dignity, independence and wellbeing at its heart and recognises social care support as essential public infrastructure that enables people and communities to thrive.

The manifesto is built around six opportunities:

  • Rights at the heart of social care support
  • Fair pay, fair work, fair care
  • Integration
  • Future‑ready care
  • Investing in care like it matters
  • Care that cares for the people and planet

We are calling for decisive action, bold investment and ethical commissioning to make social care support valued, visible, viable and visionary across Scotland.

This agenda aligns with the our wider reframing work to move the public conversation beyond crisis, emphasising interdependence, fairness and wellbeing and showing how social care support creates the foundations of a fairer, healthier Scotland.

Care Creates… opportunity – for people, for communities, for Scotland.
It creates rights upheld, skilled jobs, collaboration and trust, digital empowerment, investment with impact, and climate‑conscious care.

It creates a system that matters, and a future we can build together.

Download the manifesto here

Scottish Care Manifesto 2025

Scottish Care Media Statement on Flu and Winter Restrictions

As we enter the winter months, we are seeing a growing number of health boards across Scotland reintroducing restrictions on visiting and increasing the use of masks in hospitals and healthcare settings. While these measures are intended to protect vulnerable individuals during periods of heightened respiratory illness, it is vital that we do not repeat the mistakes of the Covid-19 pandemic in our care homes.

Care homes are not hospitals. They are the homes of those who live there, and the rights of residents must remain paramount. Anne’s Law, now enshrined in legislation, guarantees that people living in care homes have the right to maintain meaningful contact with those who matter most to them. This is not optional – it is a legal and moral obligation. Any restrictions must be proportionate, time-limited, and based on clear public health evidence.

We also need to remember the lessons of the pandemic about communication and human connection. Masks, while useful in certain clinical contexts, can significantly impair communication, especially for people living with dementia, hearing loss, or cognitive impairment. The ability to see a familiar face, to read lips, and to share a smile is not a luxury; it is central to dignity and wellbeing. Therefore, the use of masks in care homes should be limited to situations of genuine infection risk.

Scottish Care urges all health protection teams, and policymakers to uphold the principles of human rights, person-led care, and proportionality when they are advising care homes. We must protect against infection, but we must also protect against isolation, loneliness, and the erosion of fundamental rights. Our commitment is clear: care homes are places of life and love, not lockdown.