Global Older People’s Care & Support Day 2024

To celebrate the Global Older People’s Care and Support Day set to take place on the 7th of September, we would like to highlight some of the amazing speakers who attended the Global Ageing Conference 2023. From 12-5pm today, we will be posting comic strips covering some of their impactful work. Outlining how the conference has complemented and supported the worth that they do. This celebration will not only recognise their contributions, but also show the value they continue to add to their local communities. While their story might have not began with us, GAN 2023 has been marked as a part of their great adventure.

Scottish Care Annual Reports 23/24 and Strategy

We are excited to share our Annual Report for 2023-2024 and our 5-Year Strategy, which was presented at today’s AGM in Glasgow (2 September 2024).

This Annual Report reflects the work and dedication of the Scottish Care team during a challenging year for the social care sector. It is divided into two sections:

  1. Activities and Achievements: This section provides an overview of our business, including our aims, strategic priorities, and the accomplishments of the past year across various workstreams.
  2. Finance and Governance: This section details our financial performance and outlines our governance approach through the Executive Committee and other representative groups.

We are also pleased to introduce our Strategy for 2024-2029. It outlines our vision for social care in Scotland and our plans to support this vision over the next five years.

You can access both the Annual Report and our Strategy using the buttons below.

Annual Report 2023/2024 – Activities & Achievements

Annual Report 2023/2024 – Finance & Governance

Scottish Care Strategy – 2024 – 2029

Care Home Awards 2024 – Deadline Extension

🚨 FINAL DEADLINE EXTENSION: Nominate for the 2024 Care Home Awards by 5:00 pm on Friday 13 September 2024! 🚨

This is your last chance to recognise the outstanding dedication of those in Scotland’s care home sector. With 13 categories celebrating organisations, staff, and residents, your nomination can make a difference.

Please read the guidelines carefully—submissions that don’t follow them may not be accepted. Judging happens in September, and winners will be celebrated at the Awards Ceremony on Friday 15 November at the Hilton Hotel, Glasgow.

🔗 Access resources and submit your nomination on https://scottishcare.org/care-home-awards-2024/

Frontline Worker Effective Voice Event – 1 October 2024

Workforce Matters Frontline Worker Effective Voice Event 

“Empowering Voice: Amplifying the Social Care Workforce”
1st October 2024
9:30am – 3:30pm

Effective voice requires a safe environment where dialogue and challenge are dealt with constructively and where employee views are sought out, listened to and can make a difference – Fair Work Convention

With current sector pressures and workforce challenges it has never been more important to ensure that the voice of the frontline worker is being heard and listened to. Workforce Matters would like to invite you to join us for a national event that will focus on the experiences of the frontline social care workforce.

This event will support the workforce to give feedback on the matters that impact them every day. This includes elements of their roles that they would like to keep or change which enables Scottish Care to accurately inform Scottish Government and key social care policy makers.

There will also be the opportunity to hear more about the Scottish Government’s Fair Work Effective Voice pilot as well as how union resources can support social care employers and employees in relation to effective voice.

Interactive workshops have been planned with key questions that aim to gather your thoughts and opinions around important topics including Fair Work, learning and development delivery methods, social care regulation and many others. We would like to hear about all your thoughts, feelings and experiences working in social care!

This workforce event will take place on Tuesday 1st October 2024 between 9:30am and 3:30pm at:

Edinburgh Training and Conference Venue
16 Saint Mary’s Street
Edinburgh
EH1 1SU

This event is open to all frontline social care workers across the sector.  Please save this date in your diaries. Event programme will follow shortly.

Please register on: Empowering Voices: Amplifying the Social Care Workforce Tickets, Tue 1 Oct 2024 at 09:30 | Eventbrite

We look forward to seeing you then.
Caroline Deane
[email protected]

Scottish Care Statement Stands Against Racism and Supports Affected Communities

In light of recent abhorrent violence in parts of the UK, Scottish Care stands united against all forms of racism, hate and xenophobia and condemns these actions in the strongest possible terms. We express our solidarity with all communities affected, including those working in or accessing care who have been impacted.

In terms of Black, Asian, and Minority Ethnic (BAME) social care staff in Scotland, your dedication, compassion and professionalism in providing care and support to some of the most vulnerable members of our society do not go unnoticed, especially during such challenging times.

We celebrate your role in the social care sector and invaluable contribution to Scotland. It is the responsibility of all of us to stand with you, to listen, and to act in ways that promote equity, inclusion, and respect for all.

For people in the Scottish social care sector whose support or work has been affected by this unrest, please reach out to your care organisation, Health & Social Care Partnership or Scottish Care for support.

Care Home Conference 2024: Tickets Now Available!

Get ready for the Care Home Conference 2024!

We are thrilled to announce that tickets for the Care Home Conference 2024 are now officially on sale! This event will be held on Friday 15 November 2024, at the Hilton Hotel in Glasgow.

Why Attend?

The Care Home Conference 2024 promises to be an insightful and enriching experience, bringing together a diverse group of professionals, caregivers, and stakeholders from the care home sector. The conference will focus on key issues and developments within the industry, providing a platform for sharing knowledge, best practices, and innovative solutions.

Key Highlights:

  • Engaging Keynote Speakers: Hear from leading experts and influencers in the care home sector who will share their perspectives on current challenges and future opportunities.
  • Interactive Workshops: Participate in hands-on sessions designed to provide practical insights and strategies that you can implement in your own practice.
  • Networking Opportunities: Connect with peers, industry leaders, and potential partners to exchange ideas and forge valuable relationships.
  • Exhibition Hall: Explore the latest products and services from top suppliers and learn how they can enhance your care delivery.

Who Should Attend?

The Care Home Conference 2024 is perfect for anyone involved in the care home industry, including:

  • Care Home Managers and Owners
  • Healthcare Professionals
  • Policy Makers
  • Service Providers
  • Researchers and Academics
  • Anyone passionate about improving care for the elderly

Early Bird Special:

Early bird tickets are now available for this conference! Buy your tickets before the close of play on Monday 30 September to take advantage of the discounted rates. Ticket prices are as follows:

  • Early Bird Members: £70 + VAT (£84)
  • Early Bird Non-Members: £115 + VAT (£138)
  • Standard Members: £80 + VAT (£96)
  • Standard Non-Members: £140 + VAT (£168)

We recommend booking early to secure your spot and benefit from these savings.

Ticket Information:

Tickets can be purchased through the Scottish Care website here. Ensure you book your tickets before the early bird deadline to enjoy the discounts.

We look forward to welcoming you to Glasgow in November for what promises to be an unforgettable conference!

Scottish Care responds to Integration Joint Board Finance & Performance Report

Scottish Care welcomes the study and report undertaken by the Account Commission on the finance and performance of Integration Joint Boards. Its findings resonant strongly with the experience of social care providers in care home and homecare services.

We particularly recognise the analysis which highlights that the workforce is under immense pressure, and organisations are facing acute challenges of recruiting and retaining staff. Factors such as Brexit, Covid-19 and the cost-of-living crisis have all served to exacerbate these pressures.

Our experience of constricted budgets, the demand to make savings and the consequential impact this has had on the ability of citizens to access necessary care and support are all mirrored in the report’s findings.

Perhaps the most challenging part of the report is when it talks about commissioning, procurement and contracting services. It rightly calls into question our current systems which focus on competition and price, highlighting the political vested interest at local level. It rightly argues that providers in the private and third sectors are expected to take too much of the risk on within contracts, which is unsustainable. For instance, it cites a scenario where the cost of energy makes a service more expensive to deliver than the contract provides for, and yet the provider is still required to provide the service, bearing the loss.

The Report rightly illustrates the way in which private and third sector providers find that council commissioning rates are insufficient to deliver social care and support and residential, personal and nursing care, and pay expenses such as staff, training and overheads. These providers say they cannot compete with councils where pay and terms and conditions are better than they can provide due to the flat cash settlement local government receives from the Scottish Government.

The social care sector in Scotland is in a deep and unsustainable crisis, and this Report highlights why that is the case. Some of the responses to address this are within the hands of national and local Government and these need to fully utilised, not least of which is an urgent need to develop non-competitive, fair and ethical approaches to commissioning and contracting for providers.

More positively we are pleased to see case studies which evidence innovative and more effective ways of commissioning and procuring services, notably the Granite Care Consortium and the Fife Care Collaborative.  What these new ways of working have in common is an emphasis on trust-built relationships, all professionals listening to one another, and all stakeholders actively involved in sharing mutual priorities.

Dr Donald Macaskill, CEO of Scottish Care stated:

“This is a hard hitting report which lays bare the real challenges facing our social care sector in Scotland and why we are falling short. It is clear that significant investment rather than cost savings are needed to give women and men the services and supports they need. We all know how we can make things work better. We need to get on and do it.

It is also clear that it is possible to work in new ways which make integrated working and services successful. This can only happen when all involved in the delivery of health and social care are around the same table and working together. It will not happen – as occurs in many parts of Scotland – where providers who deliver most of the care and support, namely the independent and third sectors, are kept at arm’s length. We need all partners to be prepared to work together and as this report shows, even after many years, this is still not happening.

Unless we all get around the table and spend as much time working together rather than seeking to cut an already vulnerable sector to the bone, we will never make integrated approaches work and we will continue collectively to fail our citizens.”


The Audit Commission report is available on: https://audit.scot/publications/integration-joint-boards-finance-and-performance-2024

Blog: Back to the Day Job – State of the Nation’s Care

It’s been a busy General Election period, where Scotland has seen many of its frontline Holyrood politicians campaigning on behalf of their Westminster colleagues during the past month. With social care being a devolved matter, the needs of those accessing care and support in Scotland have taken a back seat in public discourse. With the commotion over, Scottish Care remains firm in its contention of the pressing need to return closer to home in order to achieve sustainability across the adult social care sector. This must be top of the Scottish Government’s agenda.

Scottish Care’s recent myth-busting report detailed the current sustainability crisis facing the independent sector, with insufficient funding borne from unfit-for-purpose funding models.

Independent care homes are suffering the greatest level of closure across all sectors, bearing the largest decrease in publicly funded care. Rising running expenses, agency staff costs, and the continued impact of high inflation have highlighted the insufficiency of the National Care Home Contract, and its inability to meet the unique requirements of varying models of care, and in varying (often rural) locations across Scotland. Funding for publicly funded residents (particularly those requiring nursing care) is below the level of sustainability, and burdens care homes with the intolerable choice of increasing fees to residents or risking closure. Compounding this is a growing restriction on purchasing care beds in several local authority areas, thwarting any opportunity to offset losses for existing care with new service users.

Compared to other devolved administrations and English Government regions, rates for homecare services in Scotland have failed to increase to the level required to sustain service provision. In all too many cases, rates have either stagnated or decreased. Given an inability to sustainably deliver services, care at home packages are being returned to local authorities at an increasing rate.

Given this trying financial climate, the relationships on which commissioning is based are also fraying. Scottish Care has become aware of cases throughout the country, of the ongoing pressure on care at home and housing support providers to reduce package costs for providers currently delivering services. The possibility of package withdrawal, or the denial of further opportunities to tender, looms large.

Mutual respect and trust is imperative across the commissioning process, and urgent reform to funding models is required as a means to support both providers and commissioners, and to halt the deterioration of the relationships between them.

Ultimately, those who require care and support are impacted, with a postcode lottery reducing choice to larger services that can manage economies of scale and funding shortfalls. In accordance with the Social Care (Self-directed Support) (Scotland) Act 2013, every person who requires social care and support has the right to choose a provider for their care. The current dearth of sustainable independent services and subsequent choice for individuals has seen the continued denial of this legal right. A sustainable mixed market model is the essential prerequisite to choice and control, realising of the rights of those accessing care and support.

These issues occur in the shadow of the ongoing development of the National Care Service (NCS). On Monday 24 June, the Minister for Social Care, Mental Wellbeing and Sport, Maree Todd released draft Stage 2 amendments of the NCS Bill. The Health, Social Care and Sport Committee will consider these amendments, alongside responses to the public consultation, over the course of the coming months.

The NCS represents an opportunity to cement a fit for purpose funding model as part of long-term systemic reform to the adult social care sector. Scottish Care remains committed to a vision of a shared national framework as part of the upcoming NCS, with flexibility for local funding solutions to unique care demands, and non-negotiable conditions for commissioning agencies to meet the true cost of care. Such a framework is key to cementing reform that supports the independent sector’s sustainability and commercial viability, and the importance of their care to communities across Scotland.

A central part of this reform, and Scottish Care’s subsequent advocacy, is the continued drive towards ethical commissioning. Scottish Care recognises the potential of ethical commissioning across Scotland as a means to address this crisis in sustainability. This is through an end to the emphasis on price and competition which has led to this crisis in sustainability.

There are no quick fixes to these systemic problems, and direct engagement with the independent sector should be the first step in achieving proper understanding of the vital role the independent sector plays in the delivery of social care and support, and how the sector’s current plight jeopardises such delivery.

It therefore must be back to the day job for our elected representatives in Scotland, to achieve the sustainable adult social care sector that communities across Scotland deserve.


By Fraser Smith
Policy Lead (Ethical Commissioning), Scottish Care

Winter Plan & Surge Planning Webinar with Scottish Government – 25 July 

Dear Members,

The Scottish Government are carrying out engagement activity in relation to the winter plan 2024 and surge planning activity, and would like to hear from you in a webinar on:

Thursday 25 July 2024
10:00 – 11:00 am

This will be held on Microsoft Teams. Please register for this session on the Members Area.

The questions below will form the structure of the meeting. We will provide you with an opportunity to discuss the implications for social work and social care.

  • Thinking about the winter plan 2023/24
    • What do you think worked well and should be retained?
    • What do you think was missing from the plan?
  • Thinking about the winter plan for 2024/25
    • What do you want to see included in the plan?
    • What do you think should be done differently this year?
    • How could we improve the communications around the winter plan?
  • Thinking about ongoing surge planning, preparing for year round surge pressures
    • What are the critical functions in social care that you think should be protected?
    • What interventions do you think should be considered locally to manage pressure periods?
    • What national interventions do you think should be considered to help the system manage periods of peak pressure?