Scottish Care & UWS sign Strategic Partnership Agreement

Professor Ehsan Mesbahi, UWS Vice Principal (Academic) and Dr Donald Macaskill, Scottish Care CEO

Scottish Care and the University of the West of Scotland

Scottish Care is delighted to announce that we have agreed the terms of a Strategic Partnership Agreement with the University of the West of Scotland (UWS). The Agreement was signed on 10th September with representatives from both organisations expressing their hope that the Partnership would serve to benefit both Scottish Care members and the University which serves a wide area of central and western Scotland.

The initial stage of the Partnership Agreement will see both organisations working together on specific projects relating to:

  •  Work into person-led and self-directed care
  •  Workforce development and wellbeing
  •  Research into complex needs, including: frailty, palliative & end of life care

Initial activity for the first year includes a particular focus on ensuring that nursing in the social care sector is given a particular priority and focus through  the development of innovative learning and placement opportunities as well as a particular focus on re-envisioning social care qualifications.

Dr Donald Macaskill, Scottish Care CEO said:

“I am delighted that we have formed this Partnership. I hope that over the coming months and years both organisations can combine our individual skills and expertise to ensure that there is very real benefit for those who work in social care across Scotland, and that together we can work towards improving the care and support of all our citizens.”

Julie Edgar, Dean of the School of Health & Life Sciences at UWS, said:

“The University offers a range of academic programmes in health and social care, from foundation courses to doctorates requiring hands-on and practical learning. Real-life experience is not only beneficial for our students entering careers in healthcare, but also for our researchers, to support and help shape solutions for the challenges facing the sector and wider society.

“Our partnership with Scottish Care will not only provide an opportunity for students to put what they’re learning into practice, but also for researchers to work closely with the independent healthcare industry to inform best practice and policy.”

New Scottish Care Blog: National Director, Karen Hedge

This week I gave evidence at the Health and Sport Committee on the proposed Health and Care Staffing Bill, specifically in relation to Part 3 of the Bill relating to social care. Last week, colleagues from the NHS presented their perspective. Whilst the intention of the Bill may be well-founded, the unintended consequences of introducing it could have significant limiting effects for the sector. Social Care in Scotland has come a long way to begin to create the conditions required for improvement and innovation; you can see this in our policy such as the Health and Social Care Standards introduced earlier this year, our legislation such as the Self Directed Support (Scotland) Act, and in our practice such as the new methods of inspection implemented by the Care Inspectorate. I am proud to represent an ever-evolving sector which retains at its heart an asset-based individualised approach to providing care that is grounded in Human Rights. As human beings, and as a society, our wants, needs and wishes change, and this means that to be able to meet the needs of our older citizens, and others who access care and support, we must be flexible to those demands. On top of this, the market itself is ever-changing as we are living longer and in times of austerity, we need to be able to think differently about how care and support is delivered. The biggest concern that I have is that the purpose of legislation is to freeze its components and the proposal to enshrine the use of a tool in statute puts at risk several things:

  • It does not allow for professional flexibility, or for a multi-disciplinary approach, or the development of the new models of care and workforce development that the sector so desperately needs to be sustainable.
  • It does not consider significant parties to the process such as commissioners who would need to respond to the potential increased demand in resource, or, social workers, who would need to be available to assess those who access care and support in order to provide the data for the staffing tool.
  • There is a real risk of the legislation directing resource, meaning that limited funding may be directed towards meeting staffing requirements, or towards meeting the potential additional administrative burden upon a sector who already have to report both to the Care Inspectorate and to their commissioners.
  • Most significantly however is the potentially devastating impact upon the recruitment and retention crisis that the sector currently faces. The SSSC workforce data report published last month shows a Stability index of 77.1% that means almost a quarter of staff are changing roles or leaving. Our own data shows that more people leave than enter the sector within their first 6 months of employment, and that the nursing vacancy rate is currently at 32%. This cannot continue, as evidenced by last weeks headline news that 19 care homes closed because they cannot recruit nurses. We must too bear in mind that last year some of our providers were paying £1200 per night for an agency nurse, and that whilst the number of nursing agencies has increased by 18% in the last year, there is no greater pool to draw from. Creating legislation does not in itself create nurses.

The whole issue that the Bill has been created to address needs a solution that is co-produced from across the health and social care landscape, offering opportunity and flexibility to free up systems and allow the optimisation of the workforce through a multi-disciplinary approach, with career pathways which value our staff and enable them to progress, and to allow for the use of technology and other solutions which the National Workforce Planning Group may already be exploring or which may not even exist yet. A care home is not a clinical setting, it its by its very definition, a home. People who live there are surrounded by their own possessions and sometimes their furniture and décor. And as is also the case for our care at home workforce, they build relationships with those who both live and work there. We need to enable our skilled workforce across the sector to exercise their expertise and professional judgement and allow them time to just ‘Be’ with the people they support. Fundamentally, the Bill in its current format puts that at risk. Our evidence is in, next week the regulatory bodies will be presenting, and thereafter the committee will make their decision on how to proceed. Every single vote will count. #careaboutcare You can watch live or pre-recorded on SPTV  and you can see our submission here Karen Hedge National Director, Scottish Care

Kaleidoscope of Care – last few places remaining

The Workforce Matters team will be hosting an event focusing on recruitment, retention and fair work on 28 September at Strathclyde University.

For more details on the Kaleidoscope of Care event, including the programme and how to register to come along, please click below:

#careaboutcare

#kaleidoscope

Good Life Good Death Good Grief: Scottish Compassionate Communities Network

Good Life Good Death Good Grief is launching a new Scottish Compassionate Communities Network on Mon 8 Oct at the Charteris Centre, Edinburgh.

The network is for people and organisations who want to get involved in practical work to build compassion in their own community, with a particular focus on improving people’s experiences of deteriorating health, death, dying and bereavement.

The event will give network members a chance to meet each other, discuss the potential creation of a Scottish Compassionate Communities toolkit, and learn about community development approaches.

This event is only open to people who have signed up to be part of the Compassionate Communities Network. However, it is free to join the network and you can sign up here. Once you’ve signed up, you can book a free place at the event here.

For more information please contact Robert Peacock – Good Life, Good Death, Good Grief, Scottish Partnership for Palliative Care – [email protected]

Our CEO’s latest blog: #Every3seconds

#Every3seconds – the Third Dementia Strategy One Year On

September 2018 marks the seventh World Alzheimer’s Month, an international campaign to raise awareness of dementia and to challenge stigma. This year’s campaign promotes the important message that every 3 seconds someone in the world develops dementia. That is a startling and arresting figure highlighting the extent of dementia as a worldwide health challenge. It has also forced me to reflect on what has happened since the launch of the Scottish Government’s Third Dementia Strategy which was published just over a year ago on the 27th June 2017. The Strategy states boldly in it’s Executive Summary that: ‘Our shared vision is of a Scotland where people with dementia and those who care for them have access to timely, skilled and well-coordinated support from diagnosis to end of life which helps achieve the outcomes that matter to them.’ It has numerous action points and recommendations. A blog isn’t the place to reflect on each of these in depth but I do wonder how much closer are we to achieving the vision of the Strategy? So … here are three brief thoughts… Workforce: a core part of the Strategy is the recognition that equipping and skilling up the workforce is essential for the delivery of effective dementia support and care. In some parts of the system – and I’ll be frank – in the NHS we are getting there with a good degree of resource improving excellence and championing the cause. But I lament the inadequacy of resource being allocated to the social care workforce which delivers the vast majority of support to folks living with dementia in Scotland. We’ve got the courses and the programmes, the talent and the willingness – what we lack is the capacity of organisations to free up their staff to do the training and develop their practice. In particular care at home organisations are struggling in the face of rising costs and reductions in fees to be able to survive never mind equip their staff to achieve dementia excellence. I hear from so many sources that because of their own financial pressures that local authorities are cutting training and learning budgets to the bone. Put simply we can never achieve a skilled dementia-confident workforce in social care unless we pay for it. Palliative care and end of life. Most palliative care and end of life support is delivered by social care staff. It is they who are present to reassure and offer comfort, to chasten fear and grant solace as people struggle with dementia and with what that means. Yet we support them so poorly. Countless workers are leaving their jobs because of the emotional fatigue which is the real cost of delivering human centred palliative care and yet something simple like attempts to create bereavement support for this group of staff are continually frustrated. Add to that the existence of effectively electronically tagging our workers and the obscenity of 15 minute visits which treat people with dementia with such indignity and it’s little wonder we have an increasingly burnt out workforce. Thirdly, the Strategy recognises the invaluable and fundamental role of informal carers in providing dementia care in Scotland. We now have a Carers Act. The aspiration of that Act is to support family carers and to enable them to continue to support their relative who might be living with dementia. Even though it’s still early days the comments I am hearing suggest to me that this is yet another good Government policy and legislative intervention which is well intentioned but poorly implemented because of inadequate funding. Care providers and their staff daily work alongside informal carers and I know that in exactly the same way that paid staff are emotionally drained then so too are countless hundreds of our army of thousands of family carers. This has been compounded by the dramatic loss over the last year or so of local day services and opportunities to offer respite and rest to families. So the vision and aspiration of the Third Strategy seem a distance away from the reality of many lives being lived with dementia across Scotland. The Strategy also states: ‘At the heart of this strategy is a recognition of the need to ensure a person-centred and flexible approach to providing support at all stages of the care journey.’ The 21 commitments might be being partially achieved but I find it hard to be persuasive of that to the person who spoke to me recently and who told me the story that because her local authority had needed to save some money on its budget that it had changed the supplier of continence pads – she has had to use the savings she had put away for a holiday to buy extra supplies which work for her husband with late stage dementia. I can’t really face her and say we are now one year into our Third Dementia Strategy and are doing as well as we could or should. Dr Donald Macaskill @DrDMacaskill

Care Home Awards 18: Final days to enter

Nominations to our National Care Home Awards 18 will close this Friday (31 August), so if you wish to enter please make sure you do so by then.

Preparations are already well underway for a fantastic night of celebration at the Hilton Hotel in Glasgow, where excellence in care from our members around the country will receive the recognition it deserves. The awards, dinner and after party will be held on 16 November, so if you want to be there, make sure you submit your entry before the deadline!

For details on the 13 categories and how to nominate please click below:

Development Opportunity: Leadership for Integration

Leadership for Integration is offered in partnership by NHS Education for Scotland, the Scottish Social Services Council and the Royal College of General Practitioners (Scotland), receives its funding from the Scottish Government and has recently been extended with new cohorts commencing September 2018.

Leadership for Integration aims to support health and social care integration in Scotland. It comprises of two development opportunities for primary care and social care professionals including GPs, senior primary care professionals, and middle or senior managers in statutory, third or independent social care organisations who are working in lead roles in health and social care partnerships or localities to shape, develop and deliver integrated care.

It has two parts: one programme aimed at individuals and another focusing on groups:

You as a Collaborative Leader (YaCL) – four month programme for individuals, comprising two workshops and three coaching sessions.

Participants in the first five YaCL cohorts said it developed:

  • Personal leadership styles necessary for integrated working
  • Insights into personal patterns of behavior and blockages
  • Greater sense of personal role and potential influence

 

“It was genuinely one of the most useful experiences professionally. I have never had

supervision which has allowed me to focus on who I am and what I bring to my role and how

I can affect change in such a structured, interesting and challenging way. Each session reinvigorated my motivation to do a good job.” (HSCP manager, YaCL)

 

Collaborative Leadership in Practice (CLiP) – six months group coaching and facilitation to develop positive group dynamics amongst primary health care and social care professionals in localities to develop collaborative leadership practices for effective integrated care.

 

Feedback from over 30 full CLiP sites across 21 HSCP areas point to:

  • Greater willingness to recognise and explore individual and group assumptions
  • Greater honesty, less defensiveness and open acknowledgement of fears or anxieties
  • Greater confidence amongst GPs and other practitioners in talking to patients and referring them to other services, including non-clinical services

“…use of a mental health team member in a practice setting, that hadn’t been able to recruit GP’s, which ultimately led to fewer prescriptions.”

 

“CLIP has helped us all to get the imagination going. We share more and are more open.

We’re not assuming so much about each other. We’re not assuming that the other person

understands our work. And when we do this, the ideas get better. It’s small-scale, but it’s

what we can do.” (East Kilbride, CLIP)

 

Applications

Applications for a further two cohorts of YaCL are now open.  To apply, complete the application here or on the flyer. We anticipate that interest in places will be high and you are encouraged to apply promptly.

Applications for both Cohort 1 & 2 should be submitted by Friday 7th September 2018.

 

To apply for CLiP in your locality please register your interest by contacting Julie Higgins, on email [email protected] by 7th September 2018.

 

Leadership for Integration Flyer

News Release: TechRights paper launched at unique Scottish Care event

NEWS RELEASE

At an event in central Glasgow today (Friday 24th August), Scottish Care, with the support of the Clydesdale Bank, is hosting the first ever dedicated event to be held in Scotland on technology and its use in older people’s care and support.

Tech Care, Care Tech is being held in the Strathclyde University Technology and Innovation Centre.

Technology has an increasingly important role to play in all our lives. In social care, technology is being used to enable individuals to maintain their independence for as long as possible, to support staff more effectively in their work, and to ensure that individuals remain in control of their supports for as long as possible.

This unique event brings together over 140 people including designers and developers alongside those using and working in social care services. Through a set of interactive workshops participants will hear about cutting edge innovation, contribute their own ideas and have an opportunity to consider what technology might mean for them in their home or workplace. The event will explore some of the most creative technologies now available and some which are currently under development.

The event also sees the launch a new report on the issue of human rights and ethics as they relate to the use of technology in older person’s care in Scotland. Written by Scottish Care CEO Dr Donald Macaskill, ‘Tech Rights’, addresses some of the challenges which the increased use of technology including ‘care-bots’, and ‘sensor devices’ are now posing for developers and older people.

The report contains a number of recommendations, including:

  • that the Scottish Government should fund and support the creation a human-rights based Ethical Charter for Technology and Digital in Scotland;
  • that we should establish a Scottish Centre for Human Rights and Ethics in Technology;
  • that we should develop a national awareness and information strategy around the positive use of technology for social care and
  • that we should develop and resource the social care workforce to enable today’s workforce to be innovators and co- designers.

Dr Donald Macaskill, said:

“The whole day is an attempt to recognise that we live in a dynamic and fast changing world where technology has the potential to do so much which is good for the care of our older citizens. But the day will also reflect on some of the dangers and limitations of technology, and how we need to develop a human rights and ethical framework for the use of this amazing technology. We have to start having the debate about whether we have a human right to be cared for by a human being rather than just by a machine. Many of us live with smart technology in our homes every day – but have we really given thought to the way in which the data gathered by these devices is being used and by whom?

“Scotland has been a proud defender and promotor of human rights within social care and health. I believe there is a real opportunity, faced with the challenges of Artificial Intelligence and wider technology, for Scotland to be at the forefront of the debate around the role of ethics and human rights of technology.

“There is an urgent need to collectively develop an ethical and human rights-based foundation for the future design, development and use of technology within social care, and indeed, more generally in Scottish society. Without such a foundation and the establishment of clear human rights principles there is a very real possibility that the opportunities of this new age will remain untapped.”

Derek Breingan, National Head of Health & Social Care Sector, Clydesdale Bank said:

"With growing demand for care services, and a forecast shortage of carers, there is no doubt that the sector will have to embrace technology if we are to continue to provide the necessary levels of care and support. At Clydesdale Bank we are already seeing some of our health and social care customers introduce new products, systems and equipment to assist delivery of services but the pace of change across the sector is generally slow. That is why we are sponsoring this event with Scottish Care to help explore and discuss the current technology available and learn about what might be available in the future to ensure more providers of care services are informed."