How do we define, evidence and improve social care in Scotland? Learning from qualitative research
Thursday 19 February 2026
2:00 – 3:00 pm
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Scottish Care welcomes Dr Jenna Breckenridge to share the findings from qualitative research she conducted in collaboration with Scottish Government. Jenna’s research involved two parts: creative workshops with over 60 social care stakeholders; and a focussed case study where she interviewed 20 stakeholders involved in developing the Healthcare Framework for Adults Living in Care Homes. She has combined the research data from both parts of the project to create the “3Rs” model, which identifies the three characteristics of good social care as: respectful, responsive and relational. In this webinar, Jenna will talk about how the “3Rs” can support discussions around designing, evidencing and improving social care and will share insights from her research about the importance of valuing different types of knowledge in social care.
About the speaker: Dr Jenna Breckenridge is a Senior Lecturer in Health Sciences at the University of Dundee. She is a qualitative researcher with a special interest in how knowledge is shared and used within and across organisations. Her research was completed as part of an ESRC funded research fellowship with the Social Care Analytical Unit at Scottish Government between February 2022 and November 2023.
