As part of the Scotland-wide, coordinated response to coronavirus (covid-19), NHS 24 provides regular updates to advice and information via the NHSinform.scot website (https://www.nhsinform.scot/coronavirus).
NHS 24 has also set up a dedicated helpline for people who do not have coronavirus (covid-19) symptoms but are seeking information. The helpline number is 0800 028 2816 and is available Monday to Friday, 8:00 am to 10:00 pm, Saturday and Sunday, 9:00 am – 5:00 pm.
People who have travelled to an affected area and have symptoms of a cough, fever or difficulty breathing should phone a GP (family doctor), or call 111 if the GP is closed.
People with general questions are advised to visit NHSinform in the first instance. This is the quickest and easiest way to get information and allows the 111 service to be able to help those with more immediate clinical need. NHSinform includes a self-help guide where people can answer a few simple questions on line to assess whether they need to seek further help or advice by telephone.
There is also a tool kit with information for health and care settings to download and print information (please be aware that this is updated as advice changes so should be checked frequently). This tool kit is available at the bottom of this webpage.
