CMA care home provider survey

CMA care home provider survey

Scottish Care has agreed to facilitate a short survey of our care home members on behalf of the Competition and Markets Authority (CMA). It should not take more than a few minutes to complete and the results will be fully anonymised.

The survey, which focusses on your business practices with residents (in particular self-funders), will help to inform the CMA’s market study – the study is considering whether the market for the provision of care home and nursing home services (to the over-65s in the UK) is working well for residents and for fairly competing businesses. Further information about the CMA and this work can be found at this link: https://www.gov.uk/cma-cases/care-homes-market-study

Please note that if you are a provider who operates more than one care home, you should only submit a single corporate response on behalf of all the care homes in your group.

Please be assured that the responses to this survey are anonymous at the point of submission . The CMA will not be able to identify which responses came from which provider, nor will Scottish Care.

We encourage you to answer the questions honestly as your feedback will help shape the CMA’s work in the care homes sector.  However, if there are any questions you prefer not to answer, then you can simply go to the next question, by clicking ‘Next’ at the bottom of the page.

For this survey, no personal information is being sought, and as previously stated, responses will be anonymous. Nevertheless, if you wish to know more about how the CMA handles the information it receives as part of its market study, then further details can be found at the Annex (Use of Information provided to the CMA) to this link: https://assets.publishing.service.gov.uk/media/58414134ed915d0b1200003b/carehomes-statement-of-scope.pdf

Clicking on the link below will take you to the CMA’s short questionnaire:
https://www.surveymonkey.co.uk/r/CMAcarehomessurvey

We would be grateful if you would please submit your responses to the CMA by no later than midnight on Monday 30th October.

If you have any concerns or queries, you may contact the CMA at this generic e-mail address: [email protected]

Laura Prosper Awards Winner (1)

Scottish Care Wins at Prosper Awards

Scottish Care Wins Workforce Award at Prosper Highlands and Islands Business Excellence Awards Scottish Care is delighted to have won

CH 2026 Finalists Announced

Care Home 2026 – Finalists Announced

We’re thrilled to announce the finalists for this year’s Care Home Awards! A big thank you to everyone who submitted

Annual Report 2526 Launch

Scottish Care Annual Report 2025 – 2026

Scottish Care has published its Annual Report 2025-2026, presented at our Annual General Meeting in Glasgow on Wednesday 16 September

Social Care In Scotland Evidence

Social Care in Scotland: The Reality Behind the Reform Debate

New Scottish Care Evidence Highlights the Reality Facing Social Care in Scotland Scottish Care will submit new evidence tomorrow (Wednesday

Summer Bulletin 26 (Website)

Summer Bulletin 2026

The latest edition of the Scottish Care Summer Bulletin is now available online. This issue is packed with sector news,

Programme for Government Media Statement

Scottish Care Statement on the Programme for Government

Scottish Care welcomes the Scottish Government’s commitment to a three-month period of engagement on the future reform of social care