Members (Care Home)

Complaints Coach Webinar – 10 February 2022

We are delighted to welcome Dr Dorothy Armstrong to our webinar – ‘Don’t get it personally: An introduction to responding to complaints while caring for yourself’ – taking place on Thursday 10th February, 2:00 pm.

NCHC Webinar: Cost of Care Model – 27 January

We will be holding an information session which will provide members with an opportunity to have a ‘walk through’ the Cost of Care Model which underpins the National Care Home Contract.