CMA care home provider survey

Scottish Care has agreed to facilitate a short survey of our care home members on behalf of the Competition and Markets Authority (CMA). It should not take more than a few minutes to complete and the results will be fully anonymised.

The survey, which focusses on your business practices with residents (in particular self-funders), will help to inform the CMA’s market study – the study is considering whether the market for the provision of care home and nursing home services (to the over-65s in the UK) is working well for residents and for fairly competing businesses. Further information about the CMA and this work can be found at this link:

Please note that if you are a provider who operates more than one care home, you should only submit a single corporate response on behalf of all the care homes in your group.

Please be assured that the responses to this survey are anonymous at the point of submission . The CMA will not be able to identify which responses came from which provider, nor will Scottish Care.

We encourage you to answer the questions honestly as your feedback will help shape the CMA’s work in the care homes sector.  However, if there are any questions you prefer not to answer, then you can simply go to the next question, by clicking ‘Next’ at the bottom of the page.

For this survey, no personal information is being sought, and as previously stated, responses will be anonymous. Nevertheless, if you wish to know more about how the CMA handles the information it receives as part of its market study, then further details can be found at the Annex (Use of Information provided to the CMA) to this link:

Clicking on the link below will take you to the CMA’s short questionnaire:

We would be grateful if you would please submit your responses to the CMA by no later than midnight on Monday 30th October.

If you have any concerns or queries, you may contact the CMA at this generic e-mail address: [email protected]

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