Open with Care – Moving to and past Level 0 & testing update: 15 July

Open with Care – Improving care home residents’ contact and connection – moving to and past Level 0

As per the First Ministers announcement on Tuesday 13th July, Scotland will move into Level 0 on 19th July.  The recommended relaxations to restrictions at Level 0 within care homes are detailed in the letter below. For those care homes already in level 0 these recommendations can be implemented immediately and those care homes who are moving into level 0 can take effect from Monday 19th July 2021.

Key points are:

  • Care homes are encouraged to increase opportunities for good quality and meaningful contact with a return towards more normalised visiting
  • Physical distancing reduces to 1m indoors and changes outdoors. This applies to visiting and communal activities
  • Day care services operating in care home settings supported to resume.
Improving care home residents' contact and connection - moving to past Level 0 - 15 July 2021

Care Homes – Testing update for staff and visitors

You will no doubt be aware that a letter on testing was issued to adult care homes on Tuesday 13th July, setting out arrangements for increased care home discretion on the location of lateral flow testing (LFD) for family and friends, visitors and for staff.

Key points are:

  • Family/friend care home visitors – discretion to allow LFD testing at home where tests are collected through the community testing route.
  • Care home staff – discretion to allow staff one LFD test per week at home using LFD test kits approved for self-test at home once available
  • All results for visitors and staff should be recorded at Welcome – COVID Testing Portal (

This letter will be uploaded to the following webpage on Friday 16th July: Coronavirus (COVID-19): adult care home lateral flow device testing – (

Branch Chairs Documents

We are sharing further information and documents regarding the Scottish Care Branch Chairs ahead of the AGM on Thursday 12 August 2021, which will see the ratification of Branch Chairs. We hope that this information will be useful in letting members see what the role of a Branch Chair entails and how the process works.

Should you have any queries at all, please contact our Membership Support Team at [email protected].

Legal Webinar: BTO Solicitors – 23 June

We are delighted to present the second webinar in our Legal Webinar series.

These webinars will feature our Legal Resources Select group, a carefully selected group of law firms in Scotland. Find out more about our Legal Resources Select group here.

This session will take place on Wednesday 23 June at 2PM, hosted by Scottish Care CEO, Dr Donald Macaskill and featuring representatives from BTO Solicitors LLP.

Webinar link:

Webinar ID: 820 0282 3134

More information on the webinar session below:

Covid Legacy Challenge: Would your organisation pass the Covid health check?

BTO will consider a range of challenges affecting organisations in the post-Covid era. From employment law claims to Health and Safety Investigations/prosecutions, employers must still be wary.  While we hope that the worst of the pandemic is over, there is still much for employers to be aware of.

We will provide advice on how best to manage the ongoing employment issues, looking at, for example, foreign travel and holidays, self-isolation and quarantine, and vaccinations, with a review of some of the Covid related employment tribunal claims that are now, in increasing numbers, coming through the system,

We will consider the continuing health and safety obligations, and how to protect your workplace from claims and Regulatory scrutiny. BTO will consider the challenges that you may face and how best to ensure resilience in the face of emerging risks and longer term aspects of the post Covid era. Q&A for members.

Our presenters are as follows:

Douglas Strang, Associate – Employment Law: [email protected] / 0141 221 8012

Vikki Watt, Partner & Solicitor Advocate – Health & Safety, Regulatory & Criminal Defence: [email protected] / 0141 225 5317.


Effective Voice Survey – Fair Work in Social Care

The Fair Work in Social Care Group aims to improve the working experience of those in the adult social care workforce, working together to progress the recommendations already outlined in the Fair Work Convention report, which have also been endorsed by the Independent Review of Adult Social Care.

Scottish Care is now issuing two short surveys on effective voice (that is, how much influence people can have on their working experience) on behalf of the Fair Work group in collaboration with CCPS.

One survey is for employers and one for employees. These surveys are designed to help the group understand what effective voice looks like for you.

We kindly ask you to complete the survey once, based on your job role – either employer or employee. You may share the employee link with other staff members. Your answers will be completely confidential as the data will be held by Scottish Care.

Employer survey:

Employee survey:

We would be grateful if you could complete this and thank you in advance for taking part. We look forward to hearing your experiences.

Survey deadline: Sunday, 23rd May, 5pm

Many thanks,

Karen (Scottish Care) & Alison Christie (CCPS [email protected])
The Fair Work in Social Care Group

Scottish Care launches initiative to connect people through technology

Scottish Care, today launches the Tech Device Network – an initiative to help connect individuals supported by Scotland’s care services with their loved ones.


With social distancing measures in place and visits to care homes being suspended to protect staff and the elderly, we need to be looking at smart ways to bridge the gap and bring people together.

The idea was started when publicist Jenn Nimmo-Smith, Director of Electric Shores, was concerned about her mum during the coronavirus lockdown. She was able to video call with her mum on an iPad but was aware that not all residents would be able to have face-to-face communication. While social care workers are doing what they can to maintain connections, this initial approach has led to today’s appeal to help ensure that more families and loved ones can stay in contact.

We are looking for

Any device which can be used to enable social connection e.g. through apps and internet connection. This includes tablets, laptops, smart TVs and larger models of smartphones.

Device condition

For security and safety reasons, devices should ideally be in new/unused condition or have been minimally used. Devices should be donated with any required accompaniments e.g. chargers or remotes.

Protecting privacy

To protect people’s privacy, donated devices should be cleared of any personal information/data and protected against malware.

Can I lend rather than donate?

Ideally, we’d be looking for devices to be donated to services at this time. However, we may be able to help with the loaning of devices in certain circumstances – please get in touch with us to discuss this.

Is it safe to donate?

We ask all donors to follow current infection control and hygiene guidance to ensure that donated devices are, as far as possible, clean and safe. We will also liaise with donors and recipients around the safest way to collect or deliver devices.

How will my donation be used?

Any donated device should be used for the sole purpose of improving the wellbeing of individuals receiving support. We will be asking people to use the hashtag #TechConnectsCare on social media to share the ways in which devices are making a difference to their service!


Social care workers are at the front line of protecting the most vulnerable age group right now as health and care services unite to fight coronavirus. They will play a critical role in relieving pressure on hospitals over the weeks ahead. Residents of care homes and people supported in their own homes may feel anxious and the ability to see a familiar face and talk to their loved ones will help alleviate some of the anxiety they will be feeling.

Jenn Nimmo-Smith, said:  “I’m super happy to have partnered with Scottish Care to launch this Tech Device Network. As my Mum is in a care home, now more than ever video calling is going to be our lifeline to connect. My hope is that this will help other families and those with loved ones who they can’t visit given the current Covid-19 pandemic to stay in contact and enable that connection that is so important and vital to our relationships. I’d also like to send my love to all the people going through this just now, you’re not alone and we can get through this together.”

Becca Young, Policy & Research Manager at Scottish Care, said: “The current Covid-19 pandemic is impacting all of our lives in unprecedented ways and making us think differently about how we remain connected to each other whilst physically distanced.  We are delighted to partner with Jenn to launch this Tech Device Network, supporting the wellbeing of our older and vulnerable citizens receiving care here in Scotland through access to technology. Many are likely to be experiencing significantly reduced physical contact and social engagement as a result of the current pandemic and this initiative is a positive way in which we can keep our communities connected.”

If you can help keep families connected during this crisis, join our appeal today.

For more info and to donate a device please go to:


The Good Work Plan – Upcoming Employment Law Changes for April 2020

The Good Work Plan is coming on 6 April 2020 and is set to be the biggest shake-up of employment law in a generation.

Notable changes include:

  • An increase in the holiday pay calculation period;
  • Increased protection for agency workers;
  • A written statement of particulars of employment from day one.

Find out more by clicking here and reading this range of guidance from preferred supplier, Citation.

Brand-new guidance: defining employment status

The issue underpinning the Good Work Plan changes coming into effect in April is that of defining employment status. Citation’s Head of Employment Law, Gillian McAteer, outlines some common misconceptions.

Free guides and resources for Scottish Care Members

Scottish Care members are free-to-access Citation’s most popular relevant resources:

Citation’s complete archive of free guides and resources can be accessed here.

Got any questions or looking for HR & Employment Law support?

Please call 0345 844 1111 to speak to a friendly advisor or leave your details here.

Citation also offers Scottish Care members preferential rates on their HR & Employment Law services including 24/7 advice line, dedicated local consultant, and full documentation – including contracts of employment and templates.

Just let them know you’re a member of Scottish Care when enquiring, using the contact details above.

A reminder from the Care Inspectorate for services to submit their annual return by 14 February

Each year, we ask services to complete an annual return. This gives us important information that helps us plan, inform and carry out our inspections.  We also share some of the information with other organisations, such as the Scottish Social Services Council and the Scottish Government, and we use it to produce several statistical publications that you can view on our website.

Annual returns opened online on Friday 3 January and are closing soon, on Friday 14 February.

The annual return is available for services to complete through our online eForms system. All service types must complete their annual returns electronically. You can access this here:

All services registered before 1 October 2019 must complete an annual return. If your service registered on or after 1 October 2019, you should still try to complete an annual return this year.  Although it’s not mandatory, we will still be able to use any information supplied.  The information you put in will automatically appear in the next annual return and you will then only need to enter any information that has changed.

Remember – even if your service is inactive, you must submit an annual return.

If you have any questions about the annual returns, please read our frequently asked questions here or if you need advice you can call us on 0345 600 9527.

Citation’s Care Community Event – 18 Feb

Citation are running an event for local care providers in partnership with Scottish Care where experts from Citation – Care Business Manager, Mick Feather and HR and business guru, Flora Neville –  will be sharing expert insight and knowledge within the sector, covering a range of topics including:

  • Equality and Diversity – it’s importance in Care Inspectorate reports
  • Relationship-Centred Care
  • Quality Assurance and good governance
  • Top tips to recruit, retain and motivate your employees
  • Keeping everyone safe at all times

Hot brews and snacks will be served from 9.30am so join this event armed with any questions you might have, at the end you’ll also get to take away a expert guide on Excellent Services as a thank you for coming.

To book your place please complete the form here, email [email protected] or call 0141 404 0560.

Kilmarnock Care A5 Invite

Midlife and Menopause Webinar

I’m delighted to inform you that Shiona Johnston (Midlife Menopause Mentor, Dumfries House) has kindly agreed to support my January nursing blog on Workforce Wellbeing – Menopause in the Workplace, by providing a follow up pre-recorded webinar on this subject for employers and staff. If you haven’t read my January blog yet, you can catch it here.

I encourage you to watch this webinar as Shiona offers guidance and tips on managing the signs and symptoms of menopause. You can access the webinar through the button below. The password is: atimeforwellness2020

If you have any questions at all for Shiona, please contact her on [email protected] or through her Facebook (@sjwellnessforwomen) or Instagram (@shionajohnston)

Many thanks


Jacqui Neil 

National Workforce Lead for Nursing, Scottish Care 

Twitter Handle: @TransformNurse