Personal Protective Equipment (PPE) is now available through the triage centre for ALL of the following criteria:

• suspected and confirmed cases of Covid-19
• shielding
• where usual supplies are not available
•  eye protection.

Please contact the triage centre with any requests via the phone number 0300 303 3020.

Please do not contact local hubs for new supply requests – you should contact the triage centre in the first instance who will then advise of local arrangements.

To provide absolute clarity on what the revised PPE changes mean for health and social care staff working on the frontline, HPS has produced visual posters specifying what kind of PPE should be worn in which setting or scenario. A poster has been produced for each of the following settings:

1.Healthcare settings: Caring for patients not suspected or known to have COVID-19

2.Community settings: Caring for patients or residents not suspected or known to have COVID-19

3.All health and social care settings: Caring for patients who are confirmed or suspected to have COVID-19

4.High risk acute areas: Caring for patients who are confirmed or suspected to have COVID-19

The posters have been made available on the COVID-19 section of the HPS website at https://www.hps.scot.nhs.uk/a-to-z-of-topics/covid-19/ so that they can be printed and displayed in each of the respective settings. You can also download the posters below.

A3 Posters 

A4 Posters

Please contact the triage centre with any requests via the phone number 0300 303 3020 and not the email address in the previous NHS NSS triage centre post. The ‘double entry’ route was causing confusion and delays in the process.

From today, all emails to the triage centre will receive an automatic reply directing to the phone number.

When contacting the helpline,  providers will be required to:

– Answer a series of short screening questions 

– Confirm they have fully explored business as usual procurement routes

– Confirm they have a suspected or confirmed case of COVID-19 and therefore have a need for Personal Protective Equipment (PPE)

– Provide their Care Inspectorate registration number

 

The helpline will be open 8am – 8pm, 7 days a week.