This was my first full week back at work since I took annual leave this summer and as is often the case I have been catching up on meetings and reading reports. With your indulgence I want to reflect on some of the event(s) and meetings of the week because they each had a common theme, namely what is real partnership like.
I got around to reading the first report from the UK Covid Inquiry which was published last Friday 19th July. Baroness Hallett and her team did not miss their targets. The first Module was an examination of the extent to which as a country we were or were not prepared for a pandemic. The resounding answer was that we singularly were not but more than that that there was a complacency that we were better prepared than most. As the public health specialist Prof Devi Sridhar from Edinburgh University opined last weekend:
“the UK government failed in its basic responsibility to its citizens of keeping them safe. The UK had too many preventable deaths, not only from Covid, but also from the shutdown of health services and a long lockdown that would have been unnecessary had public health systems been in place.”
We prepared for the wrong pandemic and the Inquiry has called for ‘fundamental reform of the UK government and devolved nations’ preparedness for civil emergencies.’
Anyone involved in the world of social care before and during the pandemic cannot but agree with Lady Hallet and her findings. We saw the consequences first hand. Her recommendations make it clear that co-ordination, communication and critical whole system planning, and engagement are necessary to avoid any future disaster from happening.
Since her report there have been a number of articles considering the extent to which we are better or worse prepared for another pandemic and the likelihood of which we may need to face that reality. If some, like Sridhar are right, not least around avian flu (H5N1) and its growing threat to human health, then preparing for the future is critical. And that’s what worries me.
Hallett makes 10 clear recommendations and at their heart is a call for the simplification of pandemic planning and response. Planning exercises should be held every three years, and their results reported to the public, as well as the criticality of identifying at risk groups and to avoid a sense of ‘group think.’ All absolutely spot on, in my opinion.
The extent to which frontline social care providers and organisations from the independent and third sector were kept away from the planning table was appalling before and in many instances during the pandemic. I have said as much during evidence I have already given to the UK and Scottish Covid Inquiries. But far from learning those lessons I fear we continued and are continuing to embed poor practice which is at risk of repeating the errors and tragedies of the recent past.
The Scottish Government set up a body called the ‘Standing Committee on Pandemic Preparedness’ in the spring of 2022 to learn the lessons and to better prepare and plan for any future pandemic.
Its terms of reference stated that its membership would:
‘include scientific and technical experts from fields including public health, epidemiology, virology, behavioural sciences, global health, medicine, veterinary medicine, zoonoses and statistical modelling. In addition to independent experts, members may be clinicians and officials from the Scottish Government and associated agencies, selected for their role in pandemic preparedness and response.’
This body has met on numerous occasions and published an interim report late in 2022.
At the time of its establishment, I bemoaned the fact that yet again who was missing from the table? – the social care delivery sector. How can we possibly identify risk and embed lessons unless those most impacted are present? With due respect to the distinguished scientists, clinicians, medics and academics – they are the same groups of individuals (in some cases literally so) who were engaged in the planning processes which Hallett has highlighted as inadequate.
Sadly, I am convinced that we are less prepared in Scotland to deal with a pandemic in the future than we even were in 2020 – and I know I am not alone in that analysis. I say so because amongst other reasons if frontline social care delivery voices are not present at the table, the voices of those who support and care for our older citizens and people who require care and support, and indeed informal carers and those supported individuals themselves, then we are only ever going to get part of the picture and at a distance. We are walking blindly but even more shamefully deliberately into a new chaos.
Hallett’s insights must be fully heard and at their core is the critical engagement and involvement of all not least the social care sector and avoidance of the dominance of the usual suspects and exclusionary governmental practice in planning and resilience – a theme which I have no doubt will become repetitive in all her future reports. Partnership does not happen by proxy it requires presence.
The second area I want to reflect on was my attendance at two meetings to contribute to the surge and winter planning process in Scotland.
Last October in a blog I bemoaned the fact that the third and independent sector had not been included in the planning for the Scottish Government Winter Plan. Positively at least someone has heard and in the week that has passed I have attended a deep dive with colleagues and also a fuller meeting which Scottish Government hosted with a range of providers and stakeholders from the care home and homecare sector. Listening and a desire to include was certainly present albeit that we still have concerns that the planning is premised on a myopic concentration on issues relating to the acute NHS sector such as delayed discharge and avoidable admissions, rather than the critical issues facing the social care sector. But credit where it is due, and I hope Scottish Government and most importantly Ministers will listen to the constructive contributions from the third and independent sector as we approach winter and periods of ‘surge’. Real partnership certainly involves listening but it requires hearing resulting in action rather than avoidance.
The reason why such listening and partnership working is all the more urgent as we prepare for winter was laid bare on Thursday.
On that day a report from the Audit Commission was published. I have read many a report from the Commission and its sister body Audit Scotland over the years, but few have been as direct and damning as this one. It is an exploration of the financial robustness of Scotland’s Integration Joint Boards and the fiscal working behind our integrated health and social care partnerships. Its sections review the workforce, commissioning and performance. It makes it clear that community health and social care face rising unmet need and that ‘managing the crisis is taking priority over prevention due to the multiple pressures facing the bodies providing these services.’
Its findings resonant strongly with the experience of social care providers in care home and homecare services across Scotland around which I have often commented in this blog.
We particularly recognise the analysis which highlights that the workforce is under immense pressure, and organisations are facing acute challenges of recruiting and retaining staff.
The experience of constricted budgets, the demand to make savings and the consequential impact this has had on the ability of citizens to access necessary care and support are all mirrored in the report’s findings.
The Report rightly illustrates the way in which private and third sector providers find that council commissioning rates are insufficient to deliver social care and support and residential, personal and nursing care, and pay expenses such as staff, training and overheads.
The social care sector in Scotland is in a deep and unsustainable crisis, and this Report highlights why that is the case.
More positively the Report contains some case studies which evidence innovative and more effective ways of commissioning and procuring services, even in straightened economic circumstances. To name but two the Granite Care Consortium and the Fife Care Collaborative show how we can do things better. What these new ways of working have in common is an emphasis on trust-built relationships, all professionals listening to one another, and all stakeholders actively involved in sharing mutual priorities.
The time ahs long passed whether in pandemic planning, winter preparation or the actual day to day delivery of social care in an integrated system for us to play at partnership and conjure up the illusion of collaboration. We urgently need to remove the shackles of self-interest and defensiveness, move away from the ‘it’s aye been done like this’ mantras and to seriously roll up our sleeves and work together for all the citizens of Scotland.
That only happens when the third and independent sectors and their representatives are in the room, at the table and empowered to contribute, rather than being kept outside.
Unless we all get around the table and spend as much time working together rather than seeking to cut an already vulnerable social care sector and its services to the bone, we will continue collectively to fail our citizens.
As the advocate and author Helen Keller once wrote: : “Alone we can do so little; together we can do so much.”
Donald Macaskill