Privacy
PRIVACY POLICY & FAIR PROCESSING NOTICE
ABOUT US & THIS WEBSITE
The website referred to in this Privacy Policy and Fair Processing Notice is owned and operated by Scottish Care. Scottish Care is a private company limited by guarantee, registered in Scotland, Company No: SC243076 [“Scottish Care”] , and registered according to the Data Protection Act 1998, Registration Number Z8698409. We provide this website to member care home owners to display care homes they are marketing. We are not care home owners ourselves.
Customer Services & Registered Office:
Scottish Care
54a Holmston Road
Ayr
KA7 3BE
Tel: 01292 270240
info@scottishcare.org
PRIVACY POLICY & FAIR PROCESSING NOTICE
Scottish Care is committed to protecting your privacy and maintaining the security of any personal information received from you. The purpose of this statement is to explain to you what personal information is collected by us (which terms “us” and “we” include our agents and authorised third parties) and how we may use it.
This Privacy Policy forms one of a suite of documents and should be read in conjunction with our Terms of Use [hyperlink] and other documents referred to therein.
YOUR INFORMATION – WHAT WE COLLECT & HOW WE USE IT
Scottish Care will treat the information which you have provided as private and confidential and will not provide it to any third party unless you have given us permission or where we are required by law to disclose such information.
The information you provide will be used by Scottish Care for the purposes of customer service, marketing, and customer profiling.
When you visit, register or use the services on this website, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use this Website including your searches, links followed and advertisers you contact. Finally, we may also collect information from any correspondence that you have with us.
Your information will enable us to provide you with access to relevant parts of the website and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Website or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you.
We do not collect sensitive information about you except when you specifically knowingly provide it. We retain access to all personal information that we have collected from you. We follow security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.
By disclosing your personal information to us, or by continuing to use this website after disclosing personal information, you indicate your consent to the collection, storage, processing and use of your personal information by Scottish Care as described in this privacy policy. If you do not wish to receive information on Scottish Care products and services, please contact us at info@scottishcare.org or by writing to Customer Services, Scottish Care, 54a Holmston Road, Ayr, KA7 3BE.
If you have disclosed personal information as a member of Scottish Care, an advertiser or a registered user, you have control over the accuracy of your personal information. If, at any time, you wish to verify, update or amend the personal information you have given to Scottish Care, you can do so on-line by clicking on "Update my Details" on your personal Scottish Care home page.
If you would like to see the information Scottish Care holds about you or would like to be removed from any of our mailing lists, please write to our Customer Services at the address below. To help us keep our database up-to-date, we would be grateful if you would let us know as soon as any of your contact details change or if you notice any inaccuracies in them.
COOKIES AND TRACKING
Scottish Care uses session cookies to facilitate delivery of web services. These cookies do not contain any personally identifiable data and do not persist when you exit your browser.
Our advertising management partners use transparent gif files and cookies to help manage online advertising. The information that is collected and shared is anonymous and not personally identifiable.
Also, our servers automatically record 'log files' containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on website. We use log files to build pictures of how our website is used that help us to monitor and improve the service. We cannot identify you from your log files.
THIRD PARTY USE OF YOUR INFORMATION
When you contact our advertisers, we are not responsible for any aspect of your correspondence or their response. Their use of your personal information is governed by their privacy policies. We are not responsible for the privacy policies and practices of any other websites, even if you access them using links from this Website or if you can access this Website or use our services from them. We therefore recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.
If we offer any goods or services for sale via this Website, we will use a third-party internet payment gateway service provider. For any transfer of data that is an essential requirement for credit/debit card validation during purchase and for processing your payment your credit card details will be passed to our internet payment gateway service provider which may require to verify your personal details for authorisation outside the European Economic Area. Scottish Care advises you to confirm your agreement with their terms & conditions before entering into any transaction.
In order to maintain the accuracy of our database, you can check, update or remove your personal details by sending us an email to info@scottishcare.org and are entitled to receive a copy of the information we hold in exchange for payment of the required fee.
If you have any questions about privacy, or wish to update your details or have them removed from our mailing list at any time, please contact us at info@scottishcare.org or by writing to Customer Services, Scottish Care, 54a Holmston Road, Ayr, KA7 3BE.
